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SME decision-makers pay too much for mobile communications

Karl Flinders

Research commissioned by T-Mobile reveals 60% of small business senior decision makers spend a minimum of five hours a week out of the office, but many are paying too much for their mobile communications.

The research surveyed over 540 SME owners and directors across the UK.

The survey found 72% of respondents believed mobile communications were critical for directors and board members, management and team workers.

But despite the popularity of mobile communications, 42% of respondents said they paid too much for their mobile communications plan.

The survey found 77% did not have flexible price plans in place to help balance costs with actual user needs, and 65% had no mechanism in contracts to control the cost of international calls from employees' mobiles.

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