Met Police lose comms after contractor cuts power cable


Met Police lose comms after contractor cuts power cable

Computer Weekly reporters
The Metropolitan Police were plunged into crisis by a double failure of their power and communications systems on Wednesday.

All phones at its Scotland Yard headquarters were cut off and the central 999 call system also failed, leaving calls to be switched to local police stations.

The IT systems logging emergency calls failed, as did a backup system at Hendon.

The debacle was caused by a workman cutting through an electricity cable in the Victoria area.

Backup systems restored power to the building but officers were left using their mobiles to carry on work.

London's 999 ambulance service was also hit, with controllers using pen and paper while power was disrupted.

Graham Titterington, an analyst with Ovum, said, "It should not be possible to bring system down with any one single point of failure - whether that is in power supply, hardware and cabling or software."

Harry Fletcher, deputy general secretary of the probation officers' union, said, "This failure is very serious. Not only are the police unable to access their systems, there is a danger that vital information on criminals and potential terrorists has been lost." could not get through to Scotland Yard for comment.

Email Alerts

Register now to receive IT-related news, guides and more, delivered to your inbox.
By submitting your personal information, you agree to receive emails regarding relevant products and special offers from TechTarget and its partners. You also agree that your personal information may be transferred and processed in the United States, and that you have read and agree to the Terms of Use and the Privacy Policy.

COMMENTS powered by Disqus  //  Commenting policy