Smartphone technology
Smartphone technology is the fastest growing and most competitive area of the corporate mobile phone sector, with Apple's iPhone, Google's Android and Microsoft's Windows Phone 7 vying to take over from Blackberry as the smartphone of choice for business users. We look at the latest developments and products and what they mean to enterprise IT.
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News
29 Apr 2025
Three Business launches business eSIM trial
Business arm of UK mobile operator unveils what it says is the UK’s first large-scale embedded subscriber identity module trial for business in two of the country’s largest cities to allow customers to test network capabilities before possible switch Continue Reading
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News
24 Apr 2025
ASEAN telcos going beyond the 5G hype
Telcos from Singapore, Malaysia and Indonesia are moving beyond the 5G hype as they focus on driving enterprise 5G and AI adoption to drive value for customers Continue Reading
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News
14 Feb 2018
Consumers wasting millions of gigabytes of inclusive mobile data
Over 140 million gigabytes of mobile broadband data included in UK consumer mobile contracts is going unused every month, according to uSwitch Continue Reading
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Opinion
13 Feb 2018
Why police forces need to be honest about mass mobile phone surveillance
Police forces across the UK are covering up their use of sophisticated mass surveillance devices, known as IMSI-catchers - the Bristol Cable and Liberty are campaigning for proper transparency Continue Reading
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News
07 Feb 2018
Stay of execution for RBS branches and free devices for some customers
RBS is offering free training and devices to some customers in Scotland to help them eventually live without bank branches Continue Reading
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News
02 Feb 2018
Apple share price dips despite record quarter
Apple’s share price dipped slightly after announcing record quarterly financial results in response to a drop in sales and a lower-than-expected sales forecast Continue Reading
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News
02 Feb 2018
Google Q4 results show businesses are buying into its public cloud
The Google Cloud Platform is earning the search engine giant $1bn per quarter. Expect more cloud investment this year Continue Reading
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News
29 Jan 2018
Online retail grew less than expected in 2017
IMRG and Capgemini found retail sales grew by 12.1% in 2017, but growth was lower than in the previous year Continue Reading
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News
24 Jan 2018
Department for International Development launches digital strategy
Strategy highlights potential of technology to reduce poverty as department aims to become a global leader in digital Continue Reading
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News
23 Jan 2018
Mastercard sets biometric ID deadline for banks
Mastercard has committed to guaranteeing that every one of its customers will have access to biometric authentication services by April 2019 Continue Reading
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Blog Post
22 Jan 2018
How will Apple spend its cash in 2018?
Apple probably has more cash than it knows what to do with right now, and this “problem” looks set to intensify if the company decides to repatriate the $250 billion it's holding in overseas ... Continue Reading
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News
22 Jan 2018
IT of world’s banks is moving on from crippling regulation
Banks need to invest more in fintech and IT skills as they emerge from years of stagnation Continue Reading
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News
18 Jan 2018
Nordic IT executive interview: Daniel Kjellén, CEO, Tink
Sweden could have a head start in the race to open up banking through the European Union’s PSD2 regulation Continue Reading
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News
17 Jan 2018
Dream machines: how IT is changing the world of neuroscience
We talk to computer scientist and entrepreneur Jamil El Imad about the cutting-edge intersection of neuroscience and IT Continue Reading
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News
16 Jan 2018
Consumers demand better treatment from mobile operators
Mobile operators need to work to win back consumer trust ahead of widespread 5G deployment, according to a report from Ericsson Continue Reading
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News
16 Jan 2018
Skygofree Android spyware active since 2014, say researchers
Powerful, highly advanced spyware has been targeting Android mobiles for the past four years, security researchers have discovered Continue Reading
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News
16 Jan 2018
Most UK enterprise mobiles not patched for Meltdown and Spectre
Very few UK enterprise mobile devices have been patched against the recently discovered Meltdown and Spectre exploits and almost a quarter cannot be patched, a study shows Continue Reading
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Blog Post
12 Jan 2018
Five new ways to charge your smartphone
This is a guest blogpost by Gamil Jassin, a journalism Masters degree student at City, University of London. We all moan and groan about how bad the battery life on our phones is. Then, we keep ... Continue Reading
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News
10 Jan 2018
UAE tech growth prompts firms to review internal IT security
As IT becomes more prominent in the UAE economy, more and more internal connections between people and systems are created, all of which need to be secured Continue Reading
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News
09 Jan 2018
Dutch bank tests wearable technology payments
ABN Amro is testing out wearable payment devices with 500 customers as part of a four-month pilot Continue Reading
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News
05 Jan 2018
University of Northampton launches app-based prospectus
University is using software to create an app-based prospectus and improve internal communications Continue Reading
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News
05 Jan 2018
Apple confirms all devices affected by Meltdown and Spectre
Apple has confirmed that all iPhones, iPads and Mac computers are affected by the recently discovered microprocessor exploits as the financial services industry assesses the risk Continue Reading
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News
03 Jan 2018
Smartphone production to plateau in 2018, says report
After a bumper year, driven chiefly by growth in the Chinese market, smartphone production will begin to slow in 2018, according to analysts at TrendForce Continue Reading
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News
22 Dec 2017
Air New Zealand to trial digital translation technology
Airline becomes one of the first companies to try out a business case for Google's real-time translation technology Continue Reading
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E-Zine
20 Dec 2017
CW ASEAN: A taste for mobility
Although enterprise mobility is increasingly strategic and transformative for companies such as Foodpanda Singapore, its adoption is still nascent in Southeast Asia. In this month’s CW ASEAN, we take a look at how organizations in the region are realizing the value of mobility, even as the definition of mobility is going beyond mobile apps toward the internet of things, augmented reality and virtual reality. Plus, find out how the Singapore government is using AWS, as well as 5G developments across the Asia-Pacific region. Read the issue now. Continue Reading
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E-Zine
20 Dec 2017
CW ANZ: Riding the wave of enterprise mobility
Australia is one of the most advanced markets in the world in adopting mobility initiatives to improve employee productivity, customer service and the bottom line. In this month’s edition of CW ANZ, we take a look at how Australian organisations are faring in driving mobility initiatives, the challenges they have been facing and what lies ahead. Also, read more about Australia’s space ambitions and 5G developments across the Asia-Pacific region. Read the issue now. Continue Reading
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E-Zine
14 Dec 2017
CW Europe: Eurosport pumps up digital technology for cycling fans
Read how Eurosport is using a novel combination of technology and information to develop immersive viewing experiences for sports fans across a range of platforms. Also find out how Russian state bank Vneshekonombank expects to become a vehicle for a blockchain revolution in the country’s public sector, and what the European Parliament's approval of a new electronic system to store biometric information might mean for UK citizens after Brexit. Continue Reading
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News
29 Nov 2017
Norway merges payment systems to combat global competition
Norwegian banks are merging three payment and identification systems in the face of increased competition from companies in other countries Continue Reading
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News
27 Nov 2017
Norway’s print media responds to digital threats
Subscription-based models are among the tactics being deployed by Norway’s print media organisations as they react to the digital threat to their traditional income streams Continue Reading
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E-Zine
07 Nov 2017
The ethics of software development
In this week’s Computer Weekly, with big names such as Uber and Volkswagen being called out for using software to cheat the system, we look at professionalism and ethics in software development. We assess the digital progress of the UK’s manufacturing sector and the challenges it faces in keeping up with global rivals. And we examine the latest trends in mobile device management. Read the issue now. Continue Reading
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Feature
06 Nov 2017
CIO interview: How River Island is using cloud to fend off its fast fashion competitors
River Island's CIO, Doug Gardner, discusses how embracing cloud, online and mobile devices is driving sales in its high street stores Continue Reading
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News
06 Nov 2017
Bank of Scotland testing out artificial intelligence on customer iPhone app
Bank of Scotland pilots artificial intelligence within its iPhone banking app. Continue Reading
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News
25 Oct 2017
Oversight of intelligence agencies’ data sharing has ‘failed’, court hears
UK’s intelligence services lack adequate oversight and written guidelines when sharing databases of sensitive information, Privacy International argues in secret court Continue Reading
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News
17 Oct 2017
UK intelligence agencies ‘unlawfully’ sharing sensitive personal data, court hears
A secret court will decide whether Intelligence agencies are “unlawfully” sharing huge datasets containing sensitive information about the population with industry, government departments and overseas intelligence services. Continue Reading
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News
16 Oct 2017
How technology is transforming healthcare delivery in Gulf region
IT will transform the healthcare sector in the Gulf Cooperation Council countries over the coming years Continue Reading
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News
16 Oct 2017
Encryption flaw leaves every Wi-Fi network in the world wide open
A Belgian researcher has uncovered a major weakness in the WPA2 Wi-Fi security protocol that is thought to leave every Wi-Fi network in the world open to attack Continue Reading
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E-Zine
12 Oct 2017
CW Middle East: Internet of things can help Gulf countries to diversify
The Middle East’s push towards economic diversification is driving innovation in internet of things (IoT) applications for emerging services sectors, such as transport and logistics, telecommunications, financial services and tourism. Also read how the Dubai Health Authority is rolling out Salama, a unified electronic medical record (EMR) system, and a survey shows organisations in the Middle East are not offering IT staff enough training and don’t employ enough women in IT. Continue Reading
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News
11 Oct 2017
Teva Pharmaceuticals turns to cloud HR as it weathers difficult trading conditions
One of Israel’s largest manufacturing companies has invested more than $10m in cloud HR. The technology is helping Teva Pharmaceuticals turn its fortunes around. Continue Reading
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News
03 Oct 2017
Tech entrepreneur aims to take digital skills to refugees
Tech entrepreneur Emma Sinclair hopes to raise £150,000 to run an education programme for displaced young people in a Unicef programme that aims to develop skills that might otherwise be lost Continue Reading
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Feature
28 Sep 2017
Where the device hits the network – a mobile device management update
As business becomes increasingly mobile, we look at the latest trends in mobile device management to give businesses the edge Continue Reading
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News
25 Sep 2017
Cage director found guilty of terrorism offence after refusing to disclose passwords
Muhammad Rabbani, international director of Cage, is convicted of an offence under the terrorism act after refusing to disclose his mobile phone PIN and laptop password under Terrorism Act Continue Reading
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News
11 Sep 2017
EE repurposes 2G spectrum to support expanded 4G mobile service
The operator will re-farm a tranche of spectrum formerly used for 2G services to boost capacity and speed on its 4G network Continue Reading
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News
08 Sep 2017
Trainline uses predictive analytics to help rail passengers save money
Travellers using Trainline’s app can save money on tickets after the introduction of an in-app feature called Price Prediction Continue Reading
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News
01 Sep 2017
US Open tennis uses IBM AI to create video highlights
Fans of the US Open are able to access match highlights provided by IBM's Watson artificial intelligence system Continue Reading
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News
01 Sep 2017
Content delivery innovation improves user experience for e-tailer
WorldStores Group, the owner of a number of online home and lifestyle retail brands, has transformed its customer experience with enhanced content delivery capabilities from Instart Logic Continue Reading
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News
31 Aug 2017
App-based challenger bank Starling enters next stage of its journey
Thousands of people are downloading Starling’s app every week as the bank builds its customer base Continue Reading
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News
22 Aug 2017
Flash memory and OLED shortages will hit smartphone sales
Analysts at Gartner have warned that a components shortage will affect sales of high-end smartphones Continue Reading
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News
22 Aug 2017
Why embracing new technology is key to successful IT service desks
IT was slow to support bring your own device (BYOD). Now chatbots and digitisation are rewriting IT service management best practices Continue Reading
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News
22 Aug 2017
Wearables on the rise in the Middle East
The take up of wearables in the Middle East is growing mainly as a result of consumer demand for smartwatches Continue Reading
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News
14 Aug 2017
Bristol hosts successful test of 5G mobile edge computing
Participants in the three-week trial of mobile edge computing technology took part in a virtual treasure hunt around the city centre Continue Reading
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News
11 Aug 2017
BBVA tops Forrester mobile bank app chart
Spanish bank BBVA has the best mobile banking app in the world, according to Forrester Research Continue Reading
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News
10 Aug 2017
CIO interview: Daniel Gebler, chief technology officer, Picnic
The Netherlands has the highest supermarket density in the world, yet a technology company has been able to gain market share from the established order Continue Reading
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News
09 Aug 2017
Nordic countries top digital nations ranking, but risk stalling
Nordic countries are leaders when it comes to digitisation – but they must continue to innovate to retain their position Continue Reading
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E-Zine
08 Aug 2017
Formula 1 goes digital
In this week’s Computer Weekly, we find out how Formula 1 chief Ross Brawn hopes to make the sport more digital to enhance the fan experience of Grand Prix racing. We learn how virtual reality is being used to deliver healthcare services. And we examine the ethical concerns around artificial intelligence technology. Read the issue now. Continue Reading
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News
07 Aug 2017
Gaming apps ‘main source’ of mobile phishing attacks, research shows
Analysis of 100,000 corporate devices shows more than a quarter of traffic going to phishing domains was from gaming apps Continue Reading
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News
02 Aug 2017
Apple share price reaches record high on quarterly results
Apple’s share price rose 6% in after-hours trading to reach a record high in response to the company’s quarterly financial report Continue Reading
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News
24 Jul 2017
Mastercard outlines future digital payment platforms after improvements to Qkr
Mastercard has developed its mobile app, Qkr, for spectators at The Open Championship. The improvements further demonstrate new digital payment platforms offered by the company Continue Reading
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News
24 Jul 2017
Daimler and Bosch show off autonomous valet parking
A test of an app-based autonomous valet service is to take place at the Mercedes-Benz Museum in Stuttgart over the next few months Continue Reading
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News
18 Jul 2017
Stamford Bridge to offer stadium connectivity in partnership with Ericsson
Ericsson has begun its partnership with Chelsea to offer home fans a “seamless” connected experience Continue Reading
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News
13 Jul 2017
Visa encourages US businesses to go cashless with £500,000 in hard cash
Card giant offers small US businesses financial support to upgrade their payments technology if they agree to abandon cash Continue Reading
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News
11 Jul 2017
Legal & General picks HomeServe’s IoT LeakBot to protect homeowners
Insurance firm partners with HomeServe to deploy its internet of things LeakBot technology and lower customer premiums Continue Reading
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E-Zine
11 Jul 2017
The data analytics behind the Wimbledon tennis championships
In this week’s Computer Weekly, we find out how the All England Lawn Tennis Club is working with IBM to use data analytics to engage with fans of the Wimbledon championships. We examine whether IT automation will kill tech jobs or solve the growing skills gap. And we look at the issues around data portability between public cloud providers. Read the issue now. Continue Reading
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Opinion
05 Jul 2017
How the iPhone shows the value of innovation in a capitalist economy
Ten years of watching the iPhone transform markets around the world demonstrates the economic value of technology innovation Continue Reading
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News
29 Jun 2017
App-based banking continues its ascent in the UK
The number of people banking from their mobile phones is increasing as more services are made available through the channel Continue Reading
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News
15 Jun 2017
Finnish mobile operators opt-out from free EU roaming
Finnish mobile operators have been exempted from new European Union data roaming rules for now Continue Reading
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News
14 Jun 2017
Microchips implanted in hands could be in use for payments in 20 years
UK consumers are becoming more accepting that biometric authentication will become the norm for payments Continue Reading
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News
14 Jun 2017
Mobile data traffic in ASEAN, Oceania to grow 11-fold by 2022
The expansion of 4G and IoT networks in ASEAN and Oceania will lead to a data deluge and drive cellular subscriptions to new levels Continue Reading
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Blog Post
12 Jun 2017
No Wi-Fi on board? Ryanair is making a costly mistake
Ryanair boss Michael O'Leary is making a costly mistake by ruling out in-flight Wi-Fi, argues iPass' Patricia Hume. It’s just under a year since the United Nations declared that internet access ... Continue Reading
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News
31 May 2017
Norwegian bakery chain gets the taste of mobile reporting
Baker Brun, a bakery company in Norway, is modernising its business processes through the latest technologies Continue Reading
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News
25 May 2017
Gatwick launches augmented reality airport navigation
Gatwick has installed 2,000 beacons to help passengers find their way around the airport using augmented reality maps Continue Reading
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News
22 May 2017
Dutch railway uses IoT to reduce people jams
Railway stations in The Netherlands are monitoring the movement of travellers to manage traffic flow and reduce people jams Continue Reading
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News
16 May 2017
Customer experience transformation at Macquarie bank brings legacy system retirement as a bonus
Australia’s Macquarie bank builds a data layer on top of legacy IT systems to transform customer experience Continue Reading
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News
15 May 2017
Toys R Us introduces tablets for store staff
Toy and games retailer Toys R Us is trialling the use of tablets for store assistance to provide a better customer service experience Continue Reading
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News
24 Apr 2017
Motorola brings big data digital evidence service to UK police forces
Motorola is launching a digital evidence management service to UK police forces, backed off into AWS cloud infrastructure Continue Reading
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Guide
07 Apr 2017
Essential guide to laptop, desktop PC and mobile device strategy
A guide to the latest technologies and best practice in enterprise IT strategy for laptops, desktop PCs and mobile Continue Reading
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News
24 Mar 2017
Serco uses HR technology to cut recruitment bill
International outsourced services supplier Serco is investing in HR recruitment technology to help it hire 15,000 to 20,000 people a year Continue Reading
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News
13 Mar 2017
Vodafone brings offshore contact centre work to UK
Mobile operator Vodafone is creating 2,100 jobs in the UK by reducing the amount of call centre work done offshore Continue Reading
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News
09 Mar 2017
Birmingham Airport uses sensor tracking to reduce queue times
Birmingham Airport has installed Wi-FI and Bluetooth sensors to gather valuable information on how long travellers are taking to move through the immigration process at the UK Border Continue Reading
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News
09 Mar 2017
Nordea brings social aspect to saving with fintech startup Spiff
Nordea launches a mobile savings app from Norwegian finanical technology company Spiff Continue Reading
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News
08 Mar 2017
Centrica eliminates more than 20 IT systems after replacing SAP with cloud HR technology
Energy and services company claims major savings in IT costs after moving its HR services to the cloud Continue Reading
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News
06 Mar 2017
Virtual reality simulation helps KLM engineers escape in an emergency
Dutch airline KLM develops virtual reality simulation to show engineers what to do if a maintenance hangar catches fire Continue Reading
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News
06 Mar 2017
Thorough network upgrade underpins University of Law’s IT
Legal education specialist the University of Law has undertaken a multi-million pound future IT project to refresh its networks, Wi-Fi and datacentre infrastructures across multiple locations Continue Reading
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Photo Story
28 Feb 2017
MWC 2017: An overview of what's going on at Mobile World Congress
We give a quick tour of some of the hot new technologies and trends on show at Mobile World Congress in Barcelona Continue Reading
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News
27 Feb 2017
Greenpeace calls for sustainable smartphone manufacturing
Electronic waste and the carbon emissions from manufacturing are among the areas smartphone makers must address, says environmental organisation Continue Reading
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News
10 Feb 2017
MWC 2017: 4G still has plenty of mileage, say mobile analysts
5G is likely to be a hot topic at this year’s Mobile World Congress, which kicks off at the end of February, but operators should be paying more attention to getting more out of their 4G networks Continue Reading
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News
09 Feb 2017
South African children’s hospital uses video to train cardiologists
The Red Cross Children’s Hospital in Cape Town is using remote video learning to teach paediatric cardiology surgery to medical students Continue Reading
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News
07 Feb 2017
5G deployments will address burgeoning data demand, says Cisco
In its latest Mobile Visual Networking Index (VNI) report, Cisco says it expects large-scale 5G infrastructure deployments to be well in hand by the end of the decade as more and more data is consumed Continue Reading
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News
01 Feb 2017
Finnish city takes €10bn leap into digitisation
Tampere is encouraging its people, businesses and government organisations to come together to make digital transformation work for everyone Continue Reading
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E-Zine
19 Jan 2017
CW ANZ: The role of cognitive computing in data analytics
In this month’s CW ANZ, read why enterprises need to worry just as much – if not more – about the business implications, rather than the technical challenges, when implementing cognitive software. Read about the experiences of Dutch banking and financial services company Rabobank which has been using predictive analytics for years to predict which customers might default on their mortgage or abandon an account application midway through the process. We also take a look at why the future of Apple Pay Australia is still unresolved, how the Red Cross data breach has highlighted security shortcomings, and what Virgin Atlantic has gained from its use of Salesforce CRM software. Continue Reading
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News
12 Jan 2017
Lloyds Bank digital banking problems an industry warning
Lloyds Bank’s digital banking problems still unresolved after a second day Continue Reading
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News
30 Dec 2016
Top 10 financial services stories of 2016
Here are 10 of the most popular fintech articles on Computer Weekly in 2016 Continue Reading
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News
07 Dec 2016
The United Arab Emirates enterprise IT trends for 2017
The UAE is already a leader in areas such as smart city developments, and 2017 looks set to see organisations in the country increase its adoption of other transformational IT Continue Reading
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News
05 Dec 2016
Top 10 ANZ enterprise IT stories of 2016
Here is a rundown of Computer Weekly’s most popular ANZ enterprise IT articles for 2016 Continue Reading
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News
29 Nov 2016
How a London club enhanced its facilities with wireless charging
The Clubhouse, a London-based business club and meeting space, introduces wireless charging technology from startup Chargifi at its St James’ location as it bids to attract new clients Continue Reading
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News
23 Nov 2016
Nationwide breaks norm and opens branch because of technology
Nationwide Building Society is bringing a bank branch back to Glastonbury to try out new technology on customers Continue Reading
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News
23 Nov 2016
Axa offers on-demand insurance via mobile app
Insurance company launches app that offers quick and easy insurance cover for individual items owned by customers Continue Reading
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E-Zine
17 Nov 2016
CW Benelux: Mobile payments boom
In this quarter’s CW Benelux, we look at how a combination of the right technology and consumer acceptance is driving mobile commerce in the Netherlands. We also hear from the CIO of Brussels Airlines, which is transforming its business digitally through a strategy that links traditional IT with its customers through a digital skin, and the CIO of HR services provider Randstand Group Netherlands, for which technology is becoming crucial in its communication with clients and candidates. Read the issue now. Continue Reading
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E-Zine
09 Nov 2016
CW Nordics: Finns turn IT layoffs to their advantage
In this quarter’s CW Nordics, we look at the impact of Nokia layoffs on Finland, and in particular the city of Espoo which is home to both Nokia and Microsoft’s Finnish headquarters. We also look at how Denmark’s Bang & Olufsen is taking control of sales data with cloud-based software. We also hear from Google cloud chief Diane Greene, as well as the CIOs of Norwegian bank DNB, Scandinavian Airlines and Swedish municipality Vara. Read the issue now. Continue Reading
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News
01 Nov 2016
Insurers face same legacy system battle as retail banks
The biggest barrier to insurance companies adopting digital technology is their heavy reliance on legacy IT systems Continue Reading
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News
31 Oct 2016
Black cab customers can now pay by card as well as cash
London Mayor’s Taxi and Private Hire Action Plan sees card technology introduced to all black cabs in the capital Continue Reading
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News
25 Oct 2016
Mobile apps to take over HR technology
Smartphone apps are the next frontier for human resources technology, according to HR technology analyst Josh Bersin Continue Reading
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News
24 Oct 2016
UAE telco launches mobile wallet
Etisalat signs deal with technology company to offer its customers a mobile wallet service, as fintech expands in the Middle East Continue Reading