Smartphone technology
Smartphone technology is the fastest growing and most competitive area of the corporate mobile phone sector, with Apple's iPhone, Google's Android and Microsoft's Windows Phone 7 vying to take over from Blackberry as the smartphone of choice for business users. We look at the latest developments and products and what they mean to enterprise IT.
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News
15 May 2025
Lancashire Police extends use of Pronto tech for faster, more effective response
Northwest of England force unveils next-gen approach to policing with voice-activated systems in vehicles and livestream body cameras that give the control room real-time visibility of incidents Continue Reading
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News
13 May 2025
Surrey Search & Rescue taps Ericsson and UK Connect for critical connectivity
Advanced connectivity solution that includes vehicle router and ruggedised devices deployed under SARNET initiative helps search and rescue teams respond faster, improving survival outcomes Continue Reading
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News
05 Dec 2016
Top 10 ANZ enterprise IT stories of 2016
Here is a rundown of Computer Weekly’s most popular ANZ enterprise IT articles for 2016 Continue Reading
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News
29 Nov 2016
How a London club enhanced its facilities with wireless charging
The Clubhouse, a London-based business club and meeting space, introduces wireless charging technology from startup Chargifi at its St James’ location as it bids to attract new clients Continue Reading
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News
23 Nov 2016
Nationwide breaks norm and opens branch because of technology
Nationwide Building Society is bringing a bank branch back to Glastonbury to try out new technology on customers Continue Reading
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News
23 Nov 2016
Axa offers on-demand insurance via mobile app
Insurance company launches app that offers quick and easy insurance cover for individual items owned by customers Continue Reading
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E-Zine
17 Nov 2016
CW Benelux: Mobile payments boom
In this quarter’s CW Benelux, we look at how a combination of the right technology and consumer acceptance is driving mobile commerce in the Netherlands. We also hear from the CIO of Brussels Airlines, which is transforming its business digitally through a strategy that links traditional IT with its customers through a digital skin, and the CIO of HR services provider Randstand Group Netherlands, for which technology is becoming crucial in its communication with clients and candidates. Read the issue now. Continue Reading
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E-Zine
09 Nov 2016
CW Nordics: Finns turn IT layoffs to their advantage
In this quarter’s CW Nordics, we look at the impact of Nokia layoffs on Finland, and in particular the city of Espoo which is home to both Nokia and Microsoft’s Finnish headquarters. We also look at how Denmark’s Bang & Olufsen is taking control of sales data with cloud-based software. We also hear from Google cloud chief Diane Greene, as well as the CIOs of Norwegian bank DNB, Scandinavian Airlines and Swedish municipality Vara. Read the issue now. Continue Reading
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News
01 Nov 2016
Insurers face same legacy system battle as retail banks
The biggest barrier to insurance companies adopting digital technology is their heavy reliance on legacy IT systems Continue Reading
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News
31 Oct 2016
Black cab customers can now pay by card as well as cash
London Mayor’s Taxi and Private Hire Action Plan sees card technology introduced to all black cabs in the capital Continue Reading
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News
25 Oct 2016
Mobile apps to take over HR technology
Smartphone apps are the next frontier for human resources technology, according to HR technology analyst Josh Bersin Continue Reading
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News
24 Oct 2016
UAE telco launches mobile wallet
Etisalat signs deal with technology company to offer its customers a mobile wallet service, as fintech expands in the Middle East Continue Reading
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News
18 Oct 2016
Abu Dhabi Securities Exchange uses blockchain for e-voting
Abu Dhabi Securities Exchange offers controlled access to the AGM information of listed companies through a blockchain-based service Continue Reading
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News
16 Oct 2016
Dubai smart city will be the talk of GITEX
Global experts in urban planning and smart technology will discuss the important role Dubai will play in supporting the development of smart cities in the Middle East Continue Reading
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News
14 Oct 2016
Nordea bank joins rival’s mobile payment platform
Nordea signs up to the mobile payments platform from Danske bank for its customers in Denmark and Norway Continue Reading
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News
12 Oct 2016
PC market in longest period of decline since records began, says Gartner
PC shipments across the globe enter an unprecedented period of decline, Gartner reveals Continue Reading
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News
10 Oct 2016
More virtualisation to come in mature Australian market
Australia has been hailed as a rapidly growing market for mobile virtualisation Continue Reading
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News
07 Oct 2016
Dunkin’ data – how one firm is going donuts for data analytics
The director of consumer technology and mobile for Dunkin’ Donuts explains how the retailer uses Splunk to manage customer satisfaction through data Continue Reading
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News
28 Sep 2016
BlackBerry ends production of mobile phones
Canadian firm to focus on a strategy built around software development, including security and applications, and mobile device management Continue Reading
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News
22 Sep 2016
Pizza Hut Hong Kong rips up traditional CRM rule book
IT director of parent company Jardine Restaurant Group has transformed the way Pizza Hut interacts with customers in Hong Kong and plans the same in Myanmar and Vietnam Continue Reading
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News
19 Sep 2016
Consumers trust banks more than government for biometric security
UK citizens think banks are the best organisations to provide biometric authentication for payments Continue Reading
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News
13 Sep 2016
Banks and fintech firms respect each other, says HSBC boss
The relationship between banks and fintech companies has sweetened over the past five years with mutual respect evident, says HSBC boss Continue Reading
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News
05 Sep 2016
Mobile device use feeds card fraud in Asean region
Card fraud is rising in Asean countries, with the high use of mobile devices a contributing factor. Continue Reading
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News
25 Aug 2016
Apple iPhones plagued by device failure and crashing apps, report claims
A report on mobile device performance produced by Blancco Technology Group says the performance of Apple iPhones is flagging compared with Android-based devices Continue Reading
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News
18 Aug 2016
Mobile phone sales drop as smartphone buyers bide their time
Slowing smartphone shipments contributed to an overall decline in mobile phone sales during the second three months of 2016, according to Gartner Continue Reading
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News
12 Aug 2016
Russia competition watchdog fines Google $6.8m over Android
As Google faces a fine of around $3bn for anti-competitive practices in Europe, Russian authorities have ordered the internet giant to pay $6.8m for abusing its dominant position with Android device makers Continue Reading
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E-Zine
10 Aug 2016
CW Nordics: Dealing with digital disruption
The Nordic countries are renowned for being home to thriving tech startup scenes, so it is hardly surprising that IT is a disruptive force in the region. In this quarter’s CW Nordics ezine we look more closely at how the Nordic region is being affected by technology disruption across industry sectors and how organisations are reacting to it. Continue Reading
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E-Zine
09 Aug 2016
Will Rio’s 4G networks sink or swim?
The Rio Olympic Games are meant to be the fastest ever – not just for the athletes, but also for mobile data speeds, as users seek to upload photos and videos in real time. In this week’s Computer Weekly, we investigate how operators are working around Brazil’s patchy 4G. We also find out how Glasgow’s smart city initiatives are evolving following its Future City projects in 2014, and assess how Google and Microsoft are lining up to take on the might of Amazon Web Services. Read the issue now. Continue Reading
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News
01 Aug 2016
Barclays to use voice recognition for phone banking
Retail bank says technology will provide secure verification by recognising the unique characteristics of each person’s voice Continue Reading
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News
29 Jul 2016
German digital bank Fidor acquired by French banking giant
Fidor CEO says merger with BPCE will allow challenger to continue its international expansion Continue Reading
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News
27 Jul 2016
Interview: Jon Page, head of operations, BBC R&D
As the way people consume media content is changing, so the BBC is adapting to new audiences, as Jon Page, head of operations for BBC Research and Development, describes Continue Reading
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News
27 Jul 2016
Apple highlights services revenue and future bets as iPhone sales decline
Apple share price up on strong performance in services and investments in augmented reality and artificial intelligence, despite 27% year-on-year decline in quarterly profit Continue Reading
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News
20 Jul 2016
BBC+ app tailors content to individuals
Users of BBC app can shape their experience based on the content they want to consume Continue Reading
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Opinion
12 Jul 2016
Was that it? Business as usual for fintechs after Brexit vote
Following the Brexit vote, Fintech Times editor Bird Lovegod describes how financial services IT startups are getting on with business as usual Continue Reading
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News
11 Jul 2016
Outdated IT limits retail gains from customer data
Legacy IT systems are making it more difficult for retailers to collect and use customer data to improve services Continue Reading
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News
08 Jul 2016
New Jersey turns to technology to keep offenders out of jail
New Jersey is developing criminal justice applications that will save offenders from spending years in jail before their cases are heard Continue Reading
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News
06 Jul 2016
Lufthansa IT services arm transforms to meet customer demands
IT supplier Lufthansa Systems is changing its business model as its airline customers invest in digital technologies Continue Reading
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News
05 Jul 2016
Virtual reality finds fans at Reading University
Professors at Reading University see virtual reality as an increasingly important research and teaching tool in science and arts subjects Continue Reading
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News
30 Jun 2016
Five retail-based startups head for 2016 Jlab incubator
Five of the 23 startups that pitched for a place on John Lewis’s 2016 startup programme will be spending the summer in the retailer’s Jlab accelerator Continue Reading
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News
17 Jun 2016
Euro Championship network traffic spike highlights OTT boom
The BBC and EE both reported massive spikes in network traffic during the England versus Wales clash at Euro 2016 Continue Reading
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News
14 Jun 2016
Tesco Bank partners with MasterCard to develop digital payments
Tesco’s retail bank has partnered with payment provider MasterCard to give customers more innovative digital payment methods Continue Reading
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News
13 Jun 2016
Technology key to supporting World Expo 2020 in Dubai
Businesses in Dubai need to get ready for the expected boost in demand that will come with the World Expo exhibition to be held in the city in 2020 Continue Reading
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News
13 Jun 2016
Nordic CIO interview: Johnny Bröms, Swedish fast-food chain Max Burger
The CIO of Swedish fast-food chain tells Computer Weekly how digital technology is increasing sales and supporting expansion Continue Reading
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Feature
01 Jun 2016
My first IoT project: A guide for businesses
We’ve all had a good giggle about having our fridges hacked – but now it’s time to get real. What are the first steps enterprises should take when implementing their first internet of things project? Continue Reading
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News
01 Jun 2016
Microsoft sells 1,500 mobile patents to Xiaomi in licensing deal
Sale of mobile patent portfolio comes alongside software licensing agreement and may herald Xiaomi’s expansion into Europe and the US, say analysts Continue Reading
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News
24 May 2016
Philippines expands tax payments with mobile system
The Philippines tax office is enabling people to access more services via their mobile phones Continue Reading
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E-Zine
12 May 2016
CW Nordics: May 2016
The Nordics is seen as a pioneer of the latest IT. The populations of the region are keen to try out new IT services and it has a large population of IT startups creating them. In banking, for example, the region is pushing the tech boundaries. One of the most overt changes digital technology has brought to people’s lives is how they do their day-to-day banking. Most developed economies are seeing the same trends: bank branches closing; people using cashless payments; and mobile phones becoming the most popular banking tools. But the Nordics could be a pioneer. In this quarter’s issue of CW Nordics, we feature a debate about whether Sweden, the region’s biggest economy, could become the first country in the world to go cashless. Continue Reading
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News
10 May 2016
Tel Aviv: A smart city where community engagement is the measure of success
Israel’s capital is using the latest technologies as a way of placing the needs of local citizens at the heart of regional government Continue Reading
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E-Zine
10 May 2016
Graph databases are making connections
In this week’s Computer Weekly, the recent global scandal revealed by the Panama Papers relied on graph databases to uncover secrets from huge volumes of data – we look at the business benefits of the technology. Most organisations are failing to take basic IT security measures – we examine why. And we analyse the latest flash storage innovations. Read the issue now. Continue Reading
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News
09 May 2016
Singapore smart city chief delivers vision to the world
The Singapore government minister running the city state's smart nation project tells the world about the country’s smart nation vision Continue Reading
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Feature
09 May 2016
CW@50: From bricks to clicks – how technology has changed the shopping experience
As Computer Weekly prepares to celebrate its 50th anniversary, we look back at how retail has evolved from the small corner store of the 1960s to the omni-channel world of today Continue Reading
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E-Zine
06 May 2016
CW ANZ: May 2016
The Australian payments system is being transformed with mobile banking and programmable tap-to-pay terminals now ubiquitous and a major shake-up of the national payments system underway. It’s clear the country’s biggest banks aren’t afraid of innovation, with investments being made in the financial services digital development trend, known as fintech. But why are Australian banks afraid of Apple Pay, which has been mostly ignored by banks? Continue Reading
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E-Zine
06 May 2016
CW ASEAN: May 2016
The Asean region is home to 700 million people with a combined GDP of US$2.6trn, with expected growth in average annual healthcare spending between 2014-18 around 11% of GDP. Healthcare organizations in the region are undergoing a great transformation in terms of adopting new technologies. By using business intelligence and data analysis technologies they are able to make better and more informed decisions for their patients. Download this issue to find out how a Singapore hospital used technology to become paperless, filmless, chartless and scriptless. Also read about the innovative use of data technologies in Asean's healthcare space. Continue Reading
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News
29 Apr 2016
Tech-savvy Asean populations shake up enterprise IT, says AIA CTO
A young, urban and tech-savvy population in the Asean region has forced enterprises to rethink their IT strategies Continue Reading
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News
27 Apr 2016
Mobilising a workforce drives up performance and productivity
Mobile workers are also more creative, satisfied and loyal, says EIU study Continue Reading
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News
25 Apr 2016
EE to onshore all customer service calls
Mobile operator EE attempts to improve customer services by bringing call handling onshore Continue Reading
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News
22 Apr 2016
British Library's 'digital wallpaper' brings Shakespeare to the smartphone
The British Library is enabling people to download digital facsimiles of first edition Shakespeare plays to their devices using ‘digital wallpaper’ Continue Reading
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E-Zine
20 Apr 2016
CW Middle East – April to June 2016
The Middle East is undergoing great socio-political and economic change. While the economics of falling oil prices is driving business diversification in the region, the opening up of the Iranian economy looks set to boost demand. The IT industry is set to play a key role in the region's social and economic future. Continue Reading
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News
20 Apr 2016
European Commission formally objects to Google’s Android dominance
Pre-installing Google Search and Play on devices is anti-competitive and limits consumer choice, claims EC Continue Reading
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News
14 Apr 2016
EE, Qualcomm bring freestyle drone racing to Wembley Stadium
Spectator sports status beckons as the European Rotor Sports Association live streams over the EE 4G network Continue Reading
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News
14 Apr 2016
Social media could be used to identify refugees, says fintech founder
A panel at the Innovate Finance Summit 2016 discussed ways refugees could access funds, including digital identities, smartphones and peer-to-peer applications Continue Reading
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News
07 Apr 2016
Pfizer collaborates with IBM to use IoT to support Parkinson's treatment
Pfizer and IBM plan to work together on using IoT to monitor patients remotely to help in drug development and clinical therapies for Parkinson’s disease Continue Reading
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News
05 Apr 2016
'Citizens will be stripped naked' by Turkey’s data law
Turkey's data protection law, introduced in March 2016, will make Turkey a near total surveillance state, yet the EU, apparently more concerned about securing Turkey's help in controlling immigration, is turning a blind eye Continue Reading
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News
29 Mar 2016
Apple vows to raise security as FBI breaks into iPhone
Apple says it will help law enforcement with investigations, but will increase the security of its products after the FBI broke into an iPhone Continue Reading
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News
29 Mar 2016
DNB to close 59 branches in Norway as online banking dominates
Norwegian bank DNB is closing branches and cutting jobs as more customers move to digital channels Continue Reading
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News
24 Mar 2016
The Israeli companies disrupting mobile technology
Israel's high-tech startups are developing innovative technology that will bring new capabilities to consumers and mobile phone operators Continue Reading
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News
23 Mar 2016
Android Pay UK launch announced by Google
Google is entering the UK mobile phone payments market, with Android Pay expected to be available in months Continue Reading
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Feature
22 Mar 2016
CW@50: From Captain Kirk to 5G – 50 years of mobile
As Computer Weekly prepares to celebrate the 50th anniversary of our first edition in 1966, we look back at 50 years of British innovation and development in mobile networking Continue Reading
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News
21 Mar 2016
Britain to pay billions for monster internet surveillance network
New questions raised about Britain’s snoopers’ charter after Denmark abandons its own UK-style surveillance programme for a second time Continue Reading
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News
16 Mar 2016
Fintechs want to take one-third of traditional banks’ business
Banks know they could lose large chunks of business to fintech firms, but if the challengers have their way, it will be more than expected Continue Reading
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News
16 Mar 2016
Atom Bank to offer artificial intelligence-based customer support
Digital bank is integrating AI into its mobile banking app for customers to access support Continue Reading
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News
15 Mar 2016
Nationwide unifies business and public Wi-Fi in 700 branches
Nationwide Building Society rolls out a unified Wi-Fi network across both its public and enterprise properties Continue Reading
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News
15 Mar 2016
Retailers are in the “dial up” stage of omni-channel
A Retail Business Technology Expo panel likened the current omni-channel movement to the dial-up stage of internet connectivity Continue Reading
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News
26 Feb 2016
Tech Nordic Advocates partners with Nordic Startup Conference
Tech Nordic Advocates, sister organisation of startup group Tech London Advocates, is partnering with the Nordic Startup Conference show in Copenhagen in March Continue Reading
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News
22 Feb 2016
Internet of things helps track endangered dugongs in the Philippines
Fishermen in the Philippines are using smartphones and apps to help conservationists protect an endangered species Continue Reading
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News
18 Feb 2016
Mobile innovation shifts to smartphone services
As smartphone sales continue to stagnate, suppliers are looking to innovate in more novel ways Continue Reading
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News
17 Feb 2016
Middle East telecoms operators face up to IoT smart city challenges
As smart city initiatives spring up in the Middle East, telecoms operators contend with the strain of the internet of things (IoT) on networks Continue Reading
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News
17 Feb 2016
BBC Three moves online-only as broadcaster embraces digital audience
The BBC channel aimed at younger viewers, BBC Three, broadcast its last night as a TV channel before moving to online-only viewing Continue Reading
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News
17 Feb 2016
Judge orders Apple to unlock San Bernardino gunman’s iPhone
A US judge has ordered Apple to help the FBI bypass the auto-erase function on the San Bernardino gunman's iPhone to find the passcode and access data, but the company says it will contest the order Continue Reading
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News
16 Feb 2016
Mobile apps could put an end to ‘hated’ staff appraisals
Josh Bersin, founder of Bersin by Deloitte, reveals the top HR technology trends for 2016 Continue Reading
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News
10 Feb 2016
Paym usage doubles every six months
Mobile payments provider says use of its mobile payments service is increasing by about four times each year Continue Reading
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News
09 Feb 2016
Flexible working good for profit, productivity and reputation, says Vodafone
A report conducted for mobile operator Vodafone indicates the scale of acceptance of flexible and mobile working practices Continue Reading
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News
02 Feb 2016
NHS London Procurement Partnership to tender for EPR framework
The NHS London Procurement Partnership plans clinical digital information systems framework tender to support the "paperless by 2020" agenda Continue Reading
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News
25 Jan 2016
London mental health trust doctors use Skype for patient consultations
South West London and St George’s Mental Health NHS Trust doctors use Skype so patients can stay at home to attend outpatient appointments Continue Reading
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News
25 Jan 2016
Social media exert influence on millennials' shopping habits
Consumers aged 18 to 34 are more likely to buy items based on what they see on social media sites such as Facebook, Twitter and YouTube Continue Reading
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News
15 Jan 2016
Daimler embeds secure SIMs in Mercedes-Benz range
German premium car maker picks Oberthur Technologies to supply secure, embedded SIMs for Mercedes-Benz vehicles Continue Reading
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Feature
05 Jan 2016
Interview: James Bamford on surveillance, Snowden and technology companies
Investigative journalist and documentary maker James Bamford was among the first to uncover the secrets of the US National Security Agency and its global surveillance Continue Reading
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News
05 Jan 2016
Nominet Trust 100 tech for good list: The organisations driving change
Nominet Trust releases its annual guide of 100 organisations across the globe using technology to drive positive change Continue Reading
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News
05 Jan 2016
Asean countries consider IoT for smart farming
Malaysia is leading the way when it comes to using internet of things technologies to improve agriculture Continue Reading
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News
31 Dec 2015
Top 10 internet of things stories of 2015
2015 was the year the internet of things began to move from theory to widespread practice, and the fledgling industry shook off the millstone of connected kitchen appliances Continue Reading
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News
18 Dec 2015
More than a quarter of Brits bank on mobile, but branches still popular
More and more people in the UK are banking on their smartphones, but more than a third still visit branches regularly Continue Reading
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News
17 Dec 2015
Mobile tech saves more carbon than it emits, says Carbon Trust
Use of mobile technology in Europe and North America is saving more than 180 million tonnes of carbon emissions a year, according to the Carbon Trust Continue Reading
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News
10 Dec 2015
EE and Motorola confirmed as ESN suppliers by Home Office
EE and Motorola have been formally selected to provide a resilient national 4G network for the UK’s ambulance, fire and police services Continue Reading
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News
09 Dec 2015
DHL opens Singapore centre for logistics technology innovation
DHL has opened a centre in Singapore to research technologies that can be used in the logistics industry Continue Reading
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News
07 Dec 2015
Australia launches plan to reduce reliance on natural resources
The Australian government has announced plans to reduce its dependency on industries that rely on natural resources and increase its activities in areas such as IT Continue Reading
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News
27 Nov 2015
CIO interview: Abhilash Chacko, head of IT commercial, Gatwick Airport
Airport’s head of IT commercial seeks to abandon old ways of thinking and collaborate with airlines to use technology to improve the passenger experience Continue Reading
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News
27 Nov 2015
Word ‘smart’ being abused by IoT advocates
Speakers at an event hosted by Cambridge Wireless say the term ‘smart’ is overused to describe connected devices on the internet of things Continue Reading
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News
27 Nov 2015
TUI develops apps to keep in touch with holidaymakers all year
Travel group plans to create mobile apps for holidaymakers to ask questions, book excursions and potentially plan their next trip Continue Reading
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News
20 Nov 2015
Coalition of top tech firms opposes weakened encryption
Weakening security with the aim of advancing security simply does not make sense, a coalition of top tech firms tells US president Barack Obama Continue Reading
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News
11 Nov 2015
NHS Education for Scotland chooses PA Consulting Group to develop digital learning resources
NHS Education for Scotland (NES) signs PA Consulting Group to develop its “one stop shop” digital platform of learning resources for NHS staff Continue Reading
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News
29 Oct 2015
Tech will turn HR into a ‘productivity department’
HR technologies are moving away from managing staff in favour of helping them become more productive Continue Reading
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E-Zine
26 Oct 2015
Blockchain sparks change in banking industry
In this week's Computer Weekly, we find out why blockchain, the technology that underpins bitcoin, is making waves in the banking sector. EasyJet tells us why digital is increasingly important for airlines. And we look at the forces driving digital disruption and why some sectors are changing faster than others. Read the issue now. Continue Reading