News

Mobile apps and software

May 31, 2017 31 May'17
Norwegian bakery chain gets the taste of mobile reporting

Baker Brun, a bakery company in Norway, is modernising its business processes through the latest technologies
May 24, 2017 24 May'17
Dubai financial services regulator launches temporary licence aimed at fintechs

Dubai is making it easier for financial technology companies to test out their ideas through a temporary licence
May 22, 2017 22 May'17
Dutch railway uses IoT to reduce people jams

Railway stations in The Netherlands are monitoring the movement of travellers to manage traffic flow and reduce people jams
May 22, 2017 22 May'17
HSBC voice authentication tricked by twins

Twin brothers managed to trick HSBC’s voice recognition security system into giving account access to the wrong person

May 16, 2017 16 May'17
Customer experience transformation at Macquarie bank brings legacy system retirement as a bonus

Australia’s Macquarie bank builds a data layer on top of legacy IT systems to transform customer experience
May 15, 2017 15 May'17
Toys R Us introduces tablets for store staff

Toy and games retailer Toys R Us is trialling the use of tablets for store assistance to provide a better customer service experience
May 11, 2017 11 May'17
Made.com trialling real-time chat for customer advice

Online retailer Made.com has partnered with Hero so showroom staff can chat live with online shoppers to help with queries and shopping decisions
May 04, 2017 04 May'17
Facebook revenues, profits and users up in first quarter

Despite a strong first quarter, investors are nervous about the future profitability and growth of Facebook as it indicates it is starting to hit advertising revenue limits
May 03, 2017 03 May'17
Mayor of London seeks chief digital officer

Capital’s first-ever chief digital officer will oversee the digital transformation of public services across London
April 28, 2017 28 Apr'17
Nordea strikes partnership with Swedish mobile payment startup

Nordic bank links up with payments startup in its latest fintech project

April 27, 2017 27 Apr'17
Case study: Specsavers furthers digital transformation with single customer view

UK retailer Specsavers has been in the process of digital transformation for several years, and has now partnered with Fujitsu to eliminate disparate systems and create a single customer view
April 24, 2017 24 Apr'17
Motorola brings big data digital evidence service to UK police forces

Motorola is launching a digital evidence management service to UK police forces, backed off into AWS cloud infrastructure
April 24, 2017 24 Apr'17
Consortium hopes to drive autonomous car from London to Oxford

The Centre for Connected and Autonomous Vehicles has awarded an £8.6m grant to back a consortium attempting the UK’s first Level 4 autonomous vehicle test run, to take place within the next two-and-a-half years
April 12, 2017 12 Apr'17
Chatbots, Fitbits and AI: IT suppliers identify the top trends in HR technology

Businesses are using Fitbits, artificial intelligence and chatbots to improve working life as competition increases to recruit talented ‘millennials’
April 10, 2017 10 Apr'17
Customer expectation is biggest problem for retail, says panel

As retailers increasingly try to serve consumers across online, in-store and mobile, the main challenge they face is consumer expectation, according to a panel of experts
April 06, 2017 06 Apr'17
CIO interview: Richard Sharp, CTO, Shazam

We speak to the new chief technology officer at music discovery service Shazam about how to foster an innovation culture
April 05, 2017 05 Apr'17
Technology investments core to JP Morgan Chase success

US investment bank is reaping the benefits of its $9.5bn annual technology spend
March 13, 2017 13 Mar'17
Vodafone brings offshore contact centre work to UK

Mobile operator Vodafone is creating 2,100 jobs in the UK by reducing the amount of call centre work done offshore
March 09, 2017 09 Mar'17
Nordea brings social aspect to saving with fintech startup Spiff

Nordea launches a mobile savings app from Norwegian finanical technology company Spiff
March 08, 2017 08 Mar'17
WhatsApp, Signal, ProtonMail safe from CIA hacking tools

Top secure messaging and email apps are said to be safe from CIA hacking tools, but organisations are urged to assess their own vulnerability if the tools were to fall into the hands of cyber criminals
March 06, 2017 06 Mar'17
Virtual reality simulation helps KLM engineers escape in an emergency

Dutch airline KLM develops virtual reality simulation to show engineers what to do if a maintenance hangar catches fire
February 09, 2017 09 Feb'17
South African children’s hospital uses video to train cardiologists

The Red Cross Children’s Hospital in Cape Town is using remote video learning to teach paediatric cardiology surgery to medical students
February 07, 2017 07 Feb'17
Just Eat uses startup accelerator to stay ahead in foodtech

Online food ordering service’s head of corporate ventures explains how helping startups through its accelerator programme helps it to keep in the centre of the food technology ecosystem
February 01, 2017 01 Feb'17
Finnish city takes €10bn leap into digitisation

Tampere is encouraging its people, businesses and government organisations to come together to make digital transformation work for everyone
January 23, 2017 23 Jan'17
Lululemon turns to digital transformation to support consumer community

Athletic apparel retailer’s executive vice-president of digital explains how the brand has used digital transformation to support its core value of a community ecosystem
January 17, 2017 17 Jan'17
Aldo uses Salesforce to drive ‘customer delight’

Luxury retailer is using Salesforce to drive engagement, a seamless experience and customer loyalty
January 12, 2017 12 Jan'17
Lloyds Bank digital banking problems an industry warning

Lloyds Bank’s digital banking problems still unresolved after a second day
January 06, 2017 06 Jan'17
Half of the younger generation still prefer a traditional checkout

The use of technology in retailers is increasing, but despite growing omni-channel adoption, many young people still prefer a traditional checkout
December 30, 2016 30 Dec'16
Top 10 financial services stories of 2016

Here are 10 of the most popular fintech articles on Computer Weekly in 2016
December 13, 2016 13 Dec'16
GP tests out connected stethoscope, cleared for NHS use

A digitally connected stethoscope from a Silicon Valley startup is now available in the UK and promises to change patient-doctor interaction
December 07, 2016 07 Dec'16
The United Arab Emirates enterprise IT trends for 2017

The UAE is already a leader in areas such as smart city developments, and 2017 looks set to see organisations in the country increase its adoption of other transformational IT
December 05, 2016 05 Dec'16
Top 10 ANZ enterprise IT stories of 2016

Here is a rundown of Computer Weekly’s most popular ANZ enterprise IT articles for 2016
November 30, 2016 30 Nov'16
Mastercard uses artificial intelligence for transaction approval

Mastercard is using artificial intelligence to reduce the number of transactions that are wrongly declined, while maintaining security
November 29, 2016 29 Nov'16
How a London club enhanced its facilities with wireless charging

The Clubhouse, a London-based business club and meeting space, introduces wireless charging technology from startup Chargifi at its St James’ location as it bids to attract new clients
November 23, 2016 23 Nov'16
Nationwide breaks norm and opens branch because of technology

Nationwide Building Society is bringing a bank branch back to Glastonbury to try out new technology on customers
November 23, 2016 23 Nov'16
Axa offers on-demand insurance via mobile app

Insurance company launches app that offers quick and easy insurance cover for individual items owned by customers
November 17, 2016 17 Nov'16
Dutch bank ING to spend millions ‘disrupting’ its own business

Dutch bank ING used digital technology to reinvent itself following the financial crash, and is about to reinvent itself again, says its global CTO, Brendan Donovan
November 02, 2016 02 Nov'16
Coca-Cola cloud project bottles rewards for 25,000 staff

Coca-Cola European Partners, which bottles 15 billion litres of soft drinks each year, is working with an HR technology supplier to develop flexible rewards packages for its 25,000 employees
November 01, 2016 01 Nov'16
Insurers face same legacy system battle as retail banks

The biggest barrier to insurance companies adopting digital technology is their heavy reliance on legacy IT systems
October 31, 2016 31 Oct'16
Black cab customers can now pay by card as well as cash

London Mayor’s Taxi and Private Hire Action Plan sees card technology introduced to all black cabs in the capital
October 26, 2016 26 Oct'16
John Lewis chooses three retail tech startups to receive 2016 JLab funding

Department store retailer John Lewis selects three retail tech startups to receive their share of the £200,000 JLab funding pot
October 26, 2016 26 Oct'16
Botched IT migration cost Vodafone customers thousands

Ofcom imposes multimillion-pound fine on mobile operator after an investigation uncovered multiple failings arising from a problematic IT systems migration
October 25, 2016 25 Oct'16
Mobile apps to take over HR technology

Smartphone apps are the next frontier for human resources technology, according to HR technology analyst Josh Bersin
October 24, 2016 24 Oct'16
UAE telco launches mobile wallet

Etisalat signs deal with technology company to offer its customers a mobile wallet service, as fintech expands in the Middle East
October 18, 2016 18 Oct'16
Abu Dhabi Securities Exchange uses blockchain for e-voting

Abu Dhabi Securities Exchange offers controlled access to the AGM information of listed companies through a blockchain-based service
October 16, 2016 16 Oct'16
Dubai smart city will be the talk of GITEX

Global experts in urban planning and smart technology will discuss the important role Dubai will play in supporting the development of smart cities in the Middle East
October 14, 2016 14 Oct'16
Nordea bank joins rival’s mobile payment platform

Nordea signs up to the mobile payments platform from Danske bank for its customers in Denmark and Norway
October 10, 2016 10 Oct'16
More virtualisation to come in mature Australian market

Australia has been hailed as a rapidly growing market for mobile virtualisation
October 07, 2016 07 Oct'16
Dunkin’ data – how one firm is going donuts for data analytics

The director of consumer technology and mobile for Dunkin’ Donuts explains how the retailer uses Splunk to manage customer satisfaction through data
September 29, 2016 29 Sep'16
Trust issues stifling digital economy growth, study shows

Businesses that have products and services based on trust have a significant opportunity to future-proof their business, but those who do not risk being side-lined, a study shows