News

Mobile apps and software

November 07, 2018 07 Nov'18
Lloyds Banking Group shaking up its workforce to reflect digital times

Lloyds Banking Group is revamping the roles of thousands of staff as it becomes digital
November 06, 2018 06 Nov'18
NatWest pilots digital bank for SMEs

App-based banking platform offers small enterprises other business tools on top of a current account
November 05, 2018 05 Nov'18
How Birchbox uses social media for personalisation and discovery

The UK marketing director of subscription service Birchbox told the Retail Week Tech conference about the retailer’s use of social media and data to offer customers a personalised service
November 02, 2018 02 Nov'18
Jlab 2019 to focus on experiential shopping

Each year, John Lewis hosts a number of retail startups intent on using technology to transform the industry. Next year they will be aiming to change the customer experience in-store

November 01, 2018 01 Nov'18
Robotic delivery service hits the streets of Milton Keynes

Following extensive testing and a limited commercial roll-out in campus enterprise environments, Estonian robotics firm Starship Technologies is launching a direct-to-consumer robot delivery service in Milton Keynes
November 01, 2018 01 Nov'18
How Bahrain plans to become a regional fintech hub

Bahrain is a small island with big plans for its financial technology industry
October 31, 2018 31 Oct'18
IoT R&D projects missed out on £10m of government funding

A series of delays and disruption caused chiefly by changes in project ownership meant the government’s IoT UK Research and Innovation Programme failed to use a quarter of its allocated budget between 2015 and 2018
October 30, 2018 30 Oct'18
How Avanade keeps pace with Microsoft and the market

Systems integrator Avanade has had to adapt to Microsoft’s evolution into an “ecosystem platform” that includes open-source software
October 25, 2018 25 Oct'18
Nordic banks target SME customers with fintech services

Traditional Nordic banks are slimming down workforces as they turn increasingly to technology-based service delivery, and some are linking up with small fintech companies to deliver online products.
October 24, 2018 24 Oct'18
SMEs use fintech in fight against online giants, but fears remain

Online SMEs are turning to financial technology to help them make payment processes easy for customers as they try to compete with online giants

October 19, 2018 19 Oct'18
Russians using less cash after accelerated use of electronic payments

Russians are increasingly using electronic payments rather than cash, a recent study by Sberbank has found
October 18, 2018 18 Oct'18
Home Office ‘seriously’ considered ESN shutdown

New disclosures from those responsible for the troubled Emergency Services Network project have revealed that, contrary to previous denials, the Home Office came close to pulling the plug earlier this year
October 17, 2018 17 Oct'18
Contactless payments surpass Chip and PIN in UK shops

Contactless card payments now account for more spending in UK stores than Chip and PIN
October 17, 2018 17 Oct'18
Nordic CTO interview: Anders Johanson, Husqvarna

Husqvarna is on a journey to transform itself into a product and services company by using the latest digital technology and Anders Johnson is a driving force behind it
October 12, 2018 12 Oct'18
ASOS launches voice shopping on Google Assistant

Online fashion brand introduces voice shopping service to help customers navigate its thousands of products more easily
October 10, 2018 10 Oct'18
Ofcom says government should lead on internet regulation

Representatives from the telecoms regulator tell House of Lords that the government should build a framework for internet regulation that other bodies can follow and enforce
October 09, 2018 09 Oct'18
Grab signs up for Azure, nabs investment from Microsoft

Ride-hailing, delivery and mobile payments firm will use slew of Azure services to improve operations and customer experience
October 05, 2018 05 Oct'18
Telenor retrains 20,000 staff as it prepares for impact of digital tech

Norway-based mobile phone company Telenor, which provides phone services in Scandinavia and Asia, is challenging its workforce to spend 40 hours a year learning digital skills as it prepares for the impact of digital technology
October 04, 2018 04 Oct'18
APAC SMEs still hanging on to older PCs

A majority of small and medium-sized business in Asia-Pacific are still using PCs older than four years out of cost and application compatibility concerns
October 01, 2018 01 Oct'18
Mobile will be more disruptive for retail than online, says Facebook representative

Facebook’s retail industry head says mobile technology is likely to cause a bigger shift in retail than online shopping did
September 28, 2018 28 Sep'18
Brighton’s 5G experiment enters new test phase with focus on virtual reality

The latest phase of the Digital Catapult’s 5G mobile network testbed in Brighton has begun, with digital businesses from across Sussex taking part in trials of augmented, mixed and virtual reality technology
September 28, 2018 28 Sep'18
Finland’s e-retail sector driven by international growth

Finland has a fast-growing e-retail industry as a positive consequence of the huge job cuts at Nokia
September 24, 2018 24 Sep'18
Phased roll-out of ESN to start in early 2019

The government will adopt a phased approach to the roll-out of the new emergency services 4G communications network
September 21, 2018 21 Sep'18
RBS, Barclays and NatWest customers suffer more mobile banking outages

Banks apologise for problems that have affected mobile and internet banking services
September 19, 2018 19 Sep'18
Medical firm debuts internet-connected prosthetic limbs

Orthotic and prosthetic services business Hanger is trialling five connected prosthetic limbs with support from AT&T’s Foundry innovation lab
September 17, 2018 17 Sep'18
Nationwide Building Society adds over a billion pounds to IT spend

Nationwide is increasing the budget for its latest multi-year IT project
September 17, 2018 17 Sep'18
Invest to be customer obsessed

We share insights from Forrester’s ‘Digital Store Playbook’ on how to transform retail operations to enhance the digital customer experience
September 14, 2018 14 Sep'18
Hancock touts his support for controversial GP at Hand service

Health secretary says GP at Hand helps deliver a better service and that he wants to help the app expand across the country, as he highlights importance of embracing technology
September 13, 2018 13 Sep'18
Tech Nation startup programme demonstrates richness of UK fintech

A Tech Nation programme to support the UK's financial technology startups demonstrates the increasingly diverse range of business-to-business products and services available through the country's fintech community
September 07, 2018 07 Sep'18
Why AI should assist humans, not replace them

At the 2018 Disruption Summit in London, BT’s lead of customer insight and futures said artificially intelligent systems should be there to assist humans, not get rid of them
September 07, 2018 07 Sep'18
Argos launches voice shopping capability on Google Home Assistant

Retailer Argos has developed a voice shopping service so customers can reserve items for pickup using the Google Home Assistant app
September 05, 2018 05 Sep'18
The fintech startups to watch in the UK

Tech Nation’s choice of fintech companies to back reflects the changes expected to hit financial services IT
September 04, 2018 04 Sep'18
Britons concerned over security of contactless payments, research finds

Despite the popularity of contactless payments ahead of cash, Britons are worried about the security of tap and go
September 03, 2018 03 Sep'18
CIO interview: Ian Cohen, global CIO, Addison Lee

Addison Lee’s global CIO is building a business strategy and ensuring the transport company has a flexible platform for growth
August 30, 2018 30 Aug'18
Nearly half of NHS staff rely on instant messaging at work

43% of NHS staff use apps such as WhatsApp and Facebook Messenger for work purposes, and most NHS trusts have no policy discouraging the use of instant messaging, according to supplier CommonTime
August 29, 2018 29 Aug'18
Heineken and Oracle create chatbot helper for polo events

Beer brand Heineken has enlisted the help of Oracle to create a chatbot to assist people attending the annual Heineken Urban Polo events ahead of expansion in 2019
August 14, 2018 14 Aug'18
Driverless cars heading for Bromley and Croydon

A 10-month data-gathering exercise will pave the way for an autonomous vehicle ride-sharing service to start operation in 2019
August 08, 2018 08 Aug'18
Nordic fintech becomes a significant global player

The Nordic region accounted for three of the 10 biggest financial technology deals in the first half of 2018
August 07, 2018 07 Aug'18
M&S partners with Doddle for easier click-and-collect returns

Retailer is using Powered by Doddle on its in-store devices to allow returns of online items, as well as the use of click-and-collect services
August 07, 2018 07 Aug'18
Starbucks to advise on development of bitcoin trading platform

Coffee giant Starbucks has joined a group of firms advising Intercontinental Exchange on the development of a digital assets platform
August 06, 2018 06 Aug'18
Starling raises the fintech stakes with banking-as-a-service

Challenger bank enables companies outside the financial sector to offer their customers savings and current accounts via the bank’s APIs
August 06, 2018 06 Aug'18
Mobile banking Trojans reach all-time high

Mobile banking Trojans topped the list of cyber threats in the second quarter of the year, according to research by Kaspersky Lab
August 06, 2018 06 Aug'18
Sweaty Betty revamps website to cater for digital customers

Activewear brand has partnered with e-commerce firm Tryzens to launch a responsive site that is better suited to its increasingly digital customers
August 02, 2018 02 Aug'18
Audi to test 5G use cases in car production

German carmaker Audi is working with Sweden’s Ericsson to run field tests of 5G mobile networking technology exploring its applications on the factory floor
August 02, 2018 02 Aug'18
Three-quarters of UK adults have not heard of open banking

Open banking will struggle to deliver what it promises unless people are made aware of its existence and what it could do for them
August 01, 2018 01 Aug'18
Apple breaks Q3 records, while losing market share to Huawei

Apple has posted a record-breaking quarter, but its smartphones are not selling as fast. Huawei is now the second largest smartphone maker
July 31, 2018 31 Jul'18
UK fintech investment exceeds US and China

Financial technology investments in the UK have surpassed those made in the US and China
July 31, 2018 31 Jul'18
Why Pinterest pinpointed features for the visually impaired

Ideas curation site has developed features for people with visual impairment. Its lead designer explains what has been changed and why it matters
July 27, 2018 27 Jul'18
IT meltdown pushes TSB into loss

Bank is feeling the effects of its recent IT problems, reporting a loss of more than £100m for the first six months of 2018
July 20, 2018 20 Jul'18
Cisco and UCL to open AI research unit in $100m digital economy boost

Cisco has extended its ongoing Country Digital Acceleration programme in the UK with a further $100m investment, part of which will go towards a new AI research centre