News

Mobile apps and software

October 03, 2017 03 Oct'17
Tech entrepreneur aims to take digital skills to refugees

Tech entrepreneur Emma Sinclair hopes to raise £150,000 to run an education programme for displaced young people in a Unicef programme that aims to develop skills that might otherwise be lost
September 28, 2017 28 Sep'17
Large scale IoT deployments double in 12 months

Vodafone’s fifth annual look at the IoT market reveals that the percentage of companies with more than 50,000 connected devices has effectively doubled in the past year
September 22, 2017 22 Sep'17
Uber fails to get licence to operate in London renewed

Transport for London has rejected Uber's application for its licence renewal, citing a lack of corporate responsibility as the reason
September 15, 2017 15 Sep'17
Banks across Europe cut thousands of staff and branches as IT replaces them

Banks across Europe cut jobs and close thousands of branches as IT shakes the industry

September 08, 2017 08 Sep'17
Trainline uses predictive analytics to help rail passengers save money

Travellers using Trainline’s app can save money on tickets after the introduction of an in-app feature called Price Prediction
September 01, 2017 01 Sep'17
US Open tennis uses IBM AI to create video highlights

Fans of the US Open are able to access match highlights provided by IBM's Watson artificial intelligence system
September 01, 2017 01 Sep'17
Content delivery innovation improves user experience for e-tailer

WorldStores Group, the owner of a number of online home and lifestyle retail brands, has transformed its customer experience with enhanced content delivery capabilities from Instart Logic
August 31, 2017 31 Aug'17
App-based challenger bank Starling enters next stage of its journey

Thousands of people are downloading Starling’s app every week as the bank builds its customer base
August 22, 2017 22 Aug'17
Wearables on the rise in the Middle East

The take up of wearables in the Middle East is growing mainly as a result of consumer demand for smartwatches
August 14, 2017 14 Aug'17
Most consumers think they are more digitally savvy than some retailers

Consumers are becoming increasingly digital in the way they shop, and a survey shows nearly 60% think they are more digitally innovative than some retailers

August 14, 2017 14 Aug'17
Bristol hosts successful test of 5G mobile edge computing

Participants in the three-week trial of mobile edge computing technology took part in a virtual treasure hunt around the city centre
August 11, 2017 11 Aug'17
BBVA tops Forrester mobile bank app chart

Spanish bank BBVA has the best mobile banking app in the world, according to Forrester Research
August 10, 2017 10 Aug'17
CIO interview: Daniel Gebler, chief technology officer, Picnic

The Netherlands has the highest supermarket density in the world, yet a technology company has been able to gain market share from the established order
August 07, 2017 07 Aug'17
Gaming apps ‘main source’ of mobile phishing attacks, research shows

Analysis of 100,000 corporate devices shows more than a quarter of traffic going to phishing domains was from gaming apps
August 03, 2017 03 Aug'17
Voice control in BBC iPlayer pilot demos Microsoft's AI ambitions

An internal BBC pilot in collaboration with Microsoft shows how voice control could be used on the iPlayer TV streaming app
July 25, 2017 25 Jul'17
North Korean web users enjoy Amazon, Facebook and YouTube, report claims

Threat intelligence specialist Recorded Future claims that the North Korean elite are as plugged in to the worldwide web as any western citizen
July 24, 2017 24 Jul'17
Mastercard outlines future digital payment platforms after improvements to Qkr

Mastercard has developed its mobile app, Qkr, for spectators at The Open Championship. The improvements further demonstrate new digital payment platforms offered by the company
July 24, 2017 24 Jul'17
Daimler and Bosch show off autonomous valet parking

A test of an app-based autonomous valet service is to take place at the Mercedes-Benz Museum in Stuttgart over the next few months
July 19, 2017 19 Jul'17
IBM results show slow transition to new business model

Cognitive is one of the cornerstones of IBM’s ‘strategic imperatives’, yet building out a portfolio of products and services will take time, IBM’s CFO admits
July 14, 2017 14 Jul'17
How Formula 1 plans to digitise fan experience

For a sport built on advanced technology, Formula 1 has lacked a truly digitally enabled fan experience – but that could be about to change
July 12, 2017 12 Jul'17
Australia’s Whispir dials into global market

Fast-growing cloud-based communications service provider expects to more than double its workforce within a year, and grow its business in the double-digit range
July 11, 2017 11 Jul'17
Legal & General picks HomeServe’s IoT LeakBot to protect homeowners

Insurance firm partners with HomeServe to deploy its internet of things LeakBot technology and lower customer premiums
July 06, 2017 06 Jul'17
Sainsbury’s Group sales grow as Argos boosts performance

Group reports 8% increase in online grocery business and 10% rise in online Argos sales as total like-for-like sales jump 2.3% in first quarter
June 29, 2017 29 Jun'17
App-based banking continues its ascent in the UK

The number of people banking from their mobile phones is increasing as more services are made available through the channel
June 23, 2017 23 Jun'17
Swedish fintech Klarna gains full banking licence

Swedish online payments provider Klarna becomes one of “the largest banks in Europe” after being granted an EU-wide banking licence by the Swedish Financial Supervisory Authority
June 15, 2017 15 Jun'17
Finnish mobile operators opt-out from free EU roaming

Finnish mobile operators have been exempted from new European Union data roaming rules for now
June 14, 2017 14 Jun'17
Microchips implanted in hands could be in use for payments in 20 years

UK consumers are becoming more accepting that biometric authentication will become the norm for payments
June 14, 2017 14 Jun'17
HR technology essential to cutting-edge customer service, say big businesses

If you can’t get your internal HR systems right, the business will suffer – Jaguar Land Rover, Lufthansa and Russia’s Sberbank explain why
June 09, 2017 09 Jun'17
Patent group prepares for tough data protection laws by moving HR to the cloud

CPA Global to replace ERP-based HR system as it gears up to comply with the General Data Protection Regulation
June 08, 2017 08 Jun'17
Islamic State supporters shun Tails and Tor encryption for Telegram

Confidential communications show terror group’s supporters are turning to simple mobile phone messaging apps to exchange messages and distribute propaganda
May 31, 2017 31 May'17
Norwegian bakery chain gets the taste of mobile reporting

Baker Brun, a bakery company in Norway, is modernising its business processes through the latest technologies
May 24, 2017 24 May'17
Dubai financial services regulator launches temporary licence aimed at fintechs

Dubai is making it easier for financial technology companies to test out their ideas through a temporary licence
May 22, 2017 22 May'17
Dutch railway uses IoT to reduce people jams

Railway stations in The Netherlands are monitoring the movement of travellers to manage traffic flow and reduce people jams
May 22, 2017 22 May'17
HSBC voice authentication tricked by twins

Twin brothers managed to trick HSBC’s voice recognition security system into giving account access to the wrong person
May 16, 2017 16 May'17
Customer experience transformation at Macquarie bank brings legacy system retirement as a bonus

Australia’s Macquarie bank builds a data layer on top of legacy IT systems to transform customer experience
May 15, 2017 15 May'17
Toys R Us introduces tablets for store staff

Toy and games retailer Toys R Us is trialling the use of tablets for store assistance to provide a better customer service experience
May 11, 2017 11 May'17
Made.com trialling real-time chat for customer advice

Online retailer Made.com has partnered with Hero so showroom staff can chat live with online shoppers to help with queries and shopping decisions
May 04, 2017 04 May'17
Facebook revenues, profits and users up in first quarter

Despite a strong first quarter, investors are nervous about the future profitability and growth of Facebook as it indicates it is starting to hit advertising revenue limits
May 03, 2017 03 May'17
Mayor of London seeks chief digital officer

Capital’s first-ever chief digital officer will oversee the digital transformation of public services across London
April 28, 2017 28 Apr'17
Nordea strikes partnership with Swedish mobile payment startup

Nordic bank links up with payments startup in its latest fintech project
April 27, 2017 27 Apr'17
Case study: Specsavers furthers digital transformation with single customer view

UK retailer Specsavers has been in the process of digital transformation for several years, and has now partnered with Fujitsu to eliminate disparate systems and create a single customer view
April 24, 2017 24 Apr'17
Motorola brings big data digital evidence service to UK police forces

Motorola is launching a digital evidence management service to UK police forces, backed off into AWS cloud infrastructure
April 24, 2017 24 Apr'17
Consortium hopes to drive autonomous car from London to Oxford

The Centre for Connected and Autonomous Vehicles has awarded an £8.6m grant to back a consortium attempting the UK’s first Level 4 autonomous vehicle test run, to take place within the next two-and-a-half years
April 12, 2017 12 Apr'17
Chatbots, Fitbits and AI: IT suppliers identify the top trends in HR technology

Businesses are using Fitbits, artificial intelligence and chatbots to improve working life as competition increases to recruit talented ‘millennials’
April 10, 2017 10 Apr'17
Customer expectation is biggest problem for retail, says panel

As retailers increasingly try to serve consumers across online, in-store and mobile, the main challenge they face is consumer expectation, according to a panel of experts
April 06, 2017 06 Apr'17
CIO interview: Richard Sharp, CTO, Shazam

We speak to the new chief technology officer at music discovery service Shazam about how to foster an innovation culture
April 05, 2017 05 Apr'17
Technology investments core to JP Morgan Chase success

US investment bank is reaping the benefits of its $9.5bn annual technology spend
March 13, 2017 13 Mar'17
Vodafone brings offshore contact centre work to UK

Mobile operator Vodafone is creating 2,100 jobs in the UK by reducing the amount of call centre work done offshore
March 09, 2017 09 Mar'17
Nordea brings social aspect to saving with fintech startup Spiff

Nordea launches a mobile savings app from Norwegian finanical technology company Spiff
March 08, 2017 08 Mar'17
WhatsApp, Signal, ProtonMail safe from CIA hacking tools

Top secure messaging and email apps are said to be safe from CIA hacking tools, but organisations are urged to assess their own vulnerability if the tools were to fall into the hands of cyber criminals