Mailprotector, which recently expanded its operations to the UK, is betting its future on innovation around securing email as a core business communication system.
“Email is one of the most ubiquitous technologies on the planet, and from what we are seeing, that is not going to change any time soon,” said David Setzer, founder and chief executive of Mailprotector.
He predicts that there will be more innovation around securing email in the next five years than the market has seen in the past 20 years.
However, Setzer believes this innovation is unlikely to come from the larger companies that have acquired email firms such as Postini, MX Logic and MessageLabs.
The importance of email as a core business communication channel was highlighted at Whitehall Media’s Govsec 2014 conference in London in September 2014.
Edward Tucker, head of cyber security at HM Revenue & Customs (HMRC) told the conference that he has a multi-pronged plan in place to reclaim email as a communications channel.
According to The Radicati Group’s Email Market Report (2014-2018), the email market continues to grow in users and revenue.
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Focus on SMEs
The report estimates there over 2.5 billion email users worldwide, and this is expected to grow to over 2.8 billion by the end of 2018.
As a cloud-based email security firm, Mailprotector is set to capitalise on this growing market by drawing on its expertise built up over the past 12 years of focusing on email security alone.
Gartner predicts that, by 2015, more than 30% of security controls deployed to small or midsize businesses will be cloud-based.
“We remain one of the few independent, pure-play email security firms in the market,” Setzer told Computer Weekly.
“Mailprotector is in a unique position to deliver the required innovation because email security is at the core of everything we do.”
The company is particularly focusing on small and medium-sized enterprises (SMEs) that typically lack the in-house expertise required to run secure email servers.
To that end, the company has been working with Amazon Web Services (AWS) for the past two years as part of a strategic migration onto Amazon’s cloud computing platform which is nearly complete.
The collaboration and integration with AWS is a key element of Mailprotector’s strategy to become the leader in cloud-based email security services.
Setzer expects SMEs to shift to shared hosting platforms to benefit from lower costs and improved security.
“Free email services do not provide the functionality and reliability businesses require, and we believe reliability and security are core fundamental tenets that organisations are willing to pay for,” he said.
Once the migration is completed, the company’s inbound and outbound email filtering, email continuity and email archiving will all be available on the AWS platform.
“This AWS platform can ‘live’ anywhere in the world, which means organisations will be able to specify where they want their data to be resident and set the level of redundancy they require,” said Setzer.
The AWS platform will also give organisations the ability to add capacity to meet spikes in demand.
On the innovation front, Mailprotector recently filed a patent – with two more in the pipeline - around enabling organisations to delete email as a default and keep only what they want.
“We are working to help organisations keep only what they need instead of saving everything by default,” said Setzer.
He believes the risk attached to storing every single email is far greater than the risk of deleting by accident an email the user would liked to have retained.
“We believe management of email in-boxes will be a key area of innovation in the coming years,” said Setzer.
Mailprotector is also working on ways of providing assurance to email recipients that messages are indeed from the indicated “sender”.
Although Setzer recognises the domain-based message authentication, reporting and conformance (D-Marc) specification as a good step in the right direction, he believes more can be done around email authentication.
In November 2014, Mailprotector announced that it had appointed EAC Network Solutions as one of its new partners in the UK.
The company plans to build a network of more than 50 channel partners in the UK by the end of 2015.