Nearly half of CIOs admit corporate indifference to software quality

The quality of software is...

The quality of software is considered important by only 40% of CIOs.

A study by Original Software into the views of 100 top-level executives and CIOs on software quality reveals the corporate apathy.

When asked how the importance of their software quality is perceived within the business, more than 40% of CIOs admitted "not at all" or "as a nice to have".

The Original Software study follows a recent IDC survey which revealed that more than 40% of all software applications are released with between one and ten critical defects, with the management being fully aware of this at the time of issue.

"Such disregard is surprising given the number of high-profile horror stories the media have recently reported about poor software quality," said Colin Armitage, CEO at Original Software.

He said, "The launch of Terminal 5 at London Heathrow was a PR disaster due to a 'systems fault', a failed ERP installation into American LaFrance caused the fire-engine company to go into bankruptcy, and medical equipment killed hospital patients when a flaw in the computer code caused systems to administer heavy overdoses, to name just a few examples."

The greatest software quality assurance (SQA) challenge for CIOs was balancing cost and resource (53%). This was followed by the quality of the software and its risk to business (30%).

The survey revealed that of companies who had invested in software testing systems, only 6% were happy they had met their objectives - the primary ones being to produce higher quality applications (62%) and improve resource efficiency (28%).

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