McDonald’s commits to outsourcing for 11 years

Fast-food giant McDonald's has committed another five years to its managed IT services agreement with Xerox-owned Affiliated Computer Services (ACS).

This...

Fast-food giant McDonald's has committed another five years to its managed IT services agreement with Xerox-owned Affiliated Computer Services (ACS).

This extends the existing six-year deal to provide a wide range of services including desktop support and engineering, networking operations and engineering, desktop support and engineering and mainframe server support.

McDonald's CTO Chris Millington said sourcing is a core strategy for the IT department.

ACS specialises in managing paper-based work processes and providing BPO and information technology services for sectors that include telecommunications, retail and financial services, healthcare, education and transportation. It was acquired by Xerox for $8.7bn last year.

Read more on IT outsourcing

Start the conversation

Send me notifications when other members comment.

Please create a username to comment.

-ADS BY GOOGLE

SearchCIO

SearchSecurity

SearchNetworking

SearchDataCenter

  • How do I size a UPS unit?

    Your data center UPS sizing needs are dependent on a variety of factors. Develop configurations and determine the estimated UPS ...

  • How to enhance FTP server security

    If you still use FTP servers in your organization, use IP address whitelists, login restrictions and data encryption -- and just ...

  • 3 ways to approach cloud bursting

    With different cloud bursting techniques and tools from Amazon, Zerto, VMware and Oracle, admins can bolster cloud connections ...

SearchDataManagement

Close