In Depth

IT operations management and IT support

Streamline infrastructure management through robotic automation

Robotic automation is changing the infrastructure management game, helping IT departments make fewer mistakes and boost their productivity Continue Reading
Enhance efficiency by automating IT services

We look at the role of artificial intelligence and chatbots in IT service management Continue Reading
Let automation take away the tedium

Computer Weekly looks at how far the suppliers of systems management tools and associated products have progressed with automation Continue Reading
IPsoft’s digital worker is part of a shift in human productivity

IPsoft used its annual user summit to allow customers to update themselves on the career of its cognitive digital agent Amelia Continue Reading
Inside the distros: A year in Linux development

Linux will turn 30 in three years. We look at how far the major Linux distributions – or distros – have come over the past year and what they might be able to bring in the future Continue Reading

Chrome OS: Why it may be time to approach desktop IT in a different way

The managed desktop has been running for nearly 20 years. Surely there must be a better way? We investigate Continue Reading
The death of the mainframe is greatly exaggerated, says CA

With mainframe software tools forming a key part of its overall growth strategy, CA Technologies remains proud of its mainframe heritage Continue Reading
How innovation in cycling helps Trek-Segafredo create a competitive edge

Cycling team is using technology from design to the track to improve its business and sporting competitiveness Continue Reading
What ‘born in the cloud’ means for developers

When it comes to building cloud-native apps, developers must code with an inherent appreciation for where processing, storage and analytics happens Continue Reading
Digital twins: Revolutionising product businesses

Among the technological drivers in industrial firms are IoT platforms that implement the concept of a digital twin. We explore the benefits Continue Reading
How going cloud native can increase app agility

We look at how cloud-native applications can deliver far more dynamic support to meet an organisation’s needs Continue Reading

Barriers to enterprise adoption of DevOps

As enterprises join the continuous delivery movement, we look at some of the challenges to DevOps adoption Continue Reading
Tooling up for DevOps

As organisations look to DevOps for continuous development, delivery and integration of business functions, careful control is crucial Continue Reading
Pros and cons of CRM software

Computer Weekly reviews the latest research into the leading customer relationship management and customer experience software providers Continue Reading
Five ways to cut the risk of Salesforce

Best practices for IT professionals seeking to implement Salesforce’s product portfolio Continue Reading