IFS: the business agility dream made real with operational intelligence

IFS has presented a new version of its IFS Enterprise Operational Intelligence (EOI) software with new features including capabilities for adding custom visualisations (presenting abstracted data visuals in more digestible and usable forms) plug-and-play integration with the firm’s core IFS Applications software — plus also integration with the IFS IoT Business Connector.

What is EOI?

In terms of the most widely accepted common parlance, EOI is an approach to data analytics designed to enable a firm to make decisions based on the real-time data i.e. the kind of operational data that companies generate and use on a day-to-day basis from within a firm’s working enterprise applications but now, increasingly, also from the Internet of Things (IoT).

Operational business intelligence technology is primarily targeted at front-line workers such as field service professionals who need timely data to do their jobs.

Back to IFS… the firm has announced what it claims to be a major update to its IFS Enterprise Operational Intelligence (IFS EOI) product — and this is the first major release since the solution was acquired through the acquisition of VisionWaves in July 2015.

The new version of IFS EOI (8.1) will be released to market in early 2017 and features a number of enhancements including custom maps so that customers can extend their visualisations by incorporating any type of drawing or illustration and overlaying performance data on it.

This above feature lets users monitor performance using any visual representation relevant to the organisation, such as blueprints, floor plans or an image of an asset, directly from the IFS EOI platform.

Other features include: 

  • Integration with IFS Applications—IFS EOI is now equipped with a plug-and-play integration to the information sources in IFS Applications; accelerating the development of EOI models leveraging IFS Applications data and providing customers one common version of the truth between the products.
  • IoT—The new version has been designed to connect with the IFS IoT Business Connector, enabling customers to use IFS EOI to relate IoT observations to business strategy, objectives, targets and performance.
  • Scheduling—IFS EOI now leverages the IFS Dynamic Scheduling Engine (DSE), which also powers the scheduling solution of IFS Mobile Workforce Management, alongside its existing model, data, and execution engines. The scheduling capability enables IFS EOI to perform prescriptive analytics in any business scenario that involves scheduling.

“We decided to join the IFS EOI early adopter program to be the first to take advantage of the new and enhanced features,” Edwards Companies COO, Dean Kissos said. “As a developer of commercial and residential real estate, we were especially interested in leveraging the new custom map feature, which lets us upload and visualise any floorplan or blueprint to the EOI platform, thereby ensuring ease of identification and extended monitoring and management capabilities.”

“Since the acquisition last year, we have doubled the R&D investment into IFS EOI and this new version is a first result of that,” IFS CTO Dan Matthews said. “I am especially pleased that we have created synergies with other IFS products through the integration to IFS Applications, hooking into our new IFS IoT Business Connector, and incorporating our scheduling engine.”

There is also a new user interface that has been given a refreshed look and feel.

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