A business continuity plan - set up just five months before a power cut destroyed Art of Performance's data as its server was shutting down - has saved an online bookshop's business.
Art of Performance produces a website and various e-books based on the Alexander Technique fitness programmes. The business lost all of its data in the power cut, but was up and running eight hours later thanks to a disaster recovery plan based on Asigra online backup and recovery software.
The back-up system supplied by Falcon IT via Smartways uses disk-to-disk online backup and recovery software that creates a full daily backup, which is stored in an offsite location.
Before Falcon IT installed Asigra's Televaulting software five months ago, critical data was only occasionally backed up manually on to rewritable CDs.
Roy Palmer, director of Art of Performance website services, said, "The monthly fee for the backup is negligible for the business return. The security of our marketing collateral, e-zines, invoices and video files is ensured now that we have the backup and restore technology in place."
Asigra has a pay-as-you-go licensing system, so that clients pay only for the accumulated compressed data their customers need to back up and vault offsite. This allows service providers to tailor their prices for customers depending on the capacity of data storage required, regardless of how many users there are and without any hardware or software license costs.