Web development
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Feature
16 May 2023
What are the benefits of a knowledge base?
As a knowledge base lets customers and employees quickly find answers, it can boost an organization's customer satisfaction score and overall efficiency. Continue Reading
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E-Zine
16 May 2023
Microsoft and Google go into battle for enterprise AI
In this week’s Computer Weekly, as developments in generative AI accelerate, Microsoft and Google have each unveiled their plans around enterprise applications. Nobody doubts the importance of digital transformation – but experts say it won’t work without cultural change as well. And we examine the emerging practice of FinOps as part of cloud automation projects. Read the issue now. Continue Reading
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News
10 Jul 2020
Facebook iOS SDK flaw linked to onset of Spotify app outage blighting Apple device users
Apple device users are reporting usability issues with the Spotify app, which coincides with the onset of a partial outage affecting the Facebook iOS SDK Continue Reading
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News
10 Jul 2020
Universal Credit still struggles with digital issues, says NAO
The cost of rolling out Universal Credit continues to rise, while only 20% of new claimants attempt to verify their identity online and digital skills remain an issue, according to the National Audit Office Continue Reading
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Opinion
03 Jul 2020
Why a shared channel experience will meet user needs at DWP Digital
The Department for Work and Pensions outlines the approach it is taking to developing user-focused digital services Continue Reading
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News
25 Jun 2020
Peer-to-peer lender Zopa gets full banking licence
Peer-to-peer lending pioneer works towards creating the ‘Netflix of banking’ Continue Reading
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E-Zine
23 Jun 2020
How the Chelsea Flower Show blossomed as an online-only event
In this week’s Computer Weekly, we talk to the digital team at the Royal Horticultural Society about delivering the first online-only Chelsea Flower Show after the physical event was cancelled due to coronavirus. With all the talk about the consumer uses of 5G, we look at how next-generation mobile technology could benefit enterprise IT. And we examine the best practice in managing SAP systems during lockdown. Read the issue now. Continue Reading
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News
10 Jun 2020
Berlin breaks the national mould to become a global hub
German capital is attracting tech startups from across the world as it cements its position as a leading European hub Continue Reading
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News
09 Jun 2020
Netherlands digital sector yearns for government recognition
The sector building and supporting the Netherlands’ digital infrastructure wants to be valued as highly as Schiphol airport and the port of Rotterdam are for the Dutch economy Continue Reading
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News
05 Jun 2020
Coronavirus: Digital bank Monzo cuts 120 staff
Digital challenger Monzo has announced 120 job cuts as it navigates the current economic slowdown Continue Reading
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News
05 Jun 2020
London Tech Week to go ahead through Zoom
London Tech week will go ahead next week, with the tech industry attending through Zoom Continue Reading
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News
14 May 2020
Coronavirus: Asos launches See My Fit to replace model photoshoots
Online fashion brand’s augmented reality technology enables customers to see how an outfit might look on them Continue Reading
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News
12 May 2020
MPs take part in first live test of remote voting during Covid-19 debate
MPs will use phones and computers to vote from their homes in a House of Commons debate today in the biggest change in parliamentary procedure for 150 years Continue Reading
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News
12 May 2020
Opportunity in times of crisis for Nordic tech startups
Nordic tech startups face some major challenges during the Covid-19 pandemic, but this could be the making of some of them Continue Reading
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News
07 May 2020
Finland’s postal service targets new revenue streams through digitisation
Posti plans to use the new SisuID digital authentication method to accelerate business growth and opportunities Continue Reading
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News
06 May 2020
Cash use to go below 5% of total spending in Middle East
Banks expect a rapid reduction of the use of cash in the region Continue Reading
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News
04 May 2020
Nordic real estate sector becoming increasingly digital
The Nordic real estate and construction industry is modernising through digital technology, with an injection of urgency amid global pandemic Continue Reading
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Opinion
01 May 2020
Why you should think before you Zoom
Feel free to use Zoom during the coronavirus lockdown, but think before you discuss anything confidential Continue Reading
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News
27 Apr 2020
UK tech companies launch online safety body
Online Safety Tech Industry Association unites 14 technology companies to drive conversation and policy around online safeguarding Continue Reading
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News
24 Apr 2020
Coronavirus: UK schools will get tech support from Google and Microsoft
Government hires tech giants to provide remote working resources to children while schools are closed Continue Reading
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News
22 Apr 2020
Coronavirus: Swedish college implements digital plans early
Work done by a Swedish medical school over the past few years to prepare digital education options is paying off as lockdown forces it to close physical classrooms Continue Reading
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News
16 Apr 2020
Coronavirus: Nordic digital educators collaborate with authorities amid pandemic
Nordic education technology startups are supporting education establishments in offering continued education during the Covid-19 crisis Continue Reading
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News
15 Apr 2020
Coronavirus: Lloyds Bank to give thousands of tablet devices to over-70s
Banking group is giving away tablets and basic digital training to help vulnerable customers stay connected during the UK’s Covid-19 lockdown Continue Reading
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News
09 Apr 2020
Coronavirus: Bradford University graduates rework NHS portals
Media design & technology graduates from university’s Working Academy are helping the NHS in Bradford manage patients and clinicians Continue Reading
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Opinion
03 Apr 2020
Coronavirus: What does the ‘new normal’ mean for how we work?
Examining the long-term impact of the Covid-19 coronavirus pandemic on the world of work, security, privacy and networks Continue Reading
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News
01 Apr 2020
Coronavirus: Use of fintech apps in Europe accelerates
Fintech apps are being increasingly used by consumers as restrictions on their movements are put in place Continue Reading
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News
26 Mar 2020
Nordic fintechs urge financial literacy to be taken seriously before it’s too late
Fintechs in the Nordic region hope to prevent more adults getting into financial difficulty through apps that educate people about managing their finances at an early age Continue Reading
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News
25 Mar 2020
Coronavirus: Chatbot to help Estonians cope during pandemic
Estonian government is using a chatbot developed by local startups to answer the many questions its citizens have about Covid-19 Continue Reading
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News
24 Mar 2020
Norwegian banking app gives access to other banks’ accounts
Banking customers can access and make payments from their other bank accounts using the DNB Mobile Bank app Continue Reading
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News
23 Mar 2020
Singapore government to open source contact-tracing protocol
Singapore’s Government Technology Agency is contributing the source codes of the BlueTrace protocol that powers its contact-tracing app Continue Reading
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News
18 Mar 2020
Estonia offers digital tools to countries struggling with coronavirus school closures
Government and tech companies in Baltic state unite to offer advanced digital learning tools to other countries Continue Reading
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News
12 Mar 2020
Dutch landscape attracts fintech exploration
In 2019, the Netherlands had more than 450 companies active in financial technology. The country’s “polder model”, in which new and traditional companies work closely together, offers many opportunities for fintechs Continue Reading
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News
12 Feb 2020
Brexit cited as reason for German digital bank’s UK exit
German challenger bank N26 leaves the UK, saying Brexit is the reason behind the decision due to the removal of passporting rights Continue Reading
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News
04 Feb 2020
Swedish rail firm’s digital journey running on time
Swedish rail company tells Computer Weekly about its successful mission to improve customer experience Continue Reading
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News
22 Jan 2020
ICO code sets out digital privacy standards for children
The Information Commissioner’s Office has published its Age Appropriate Design Code, a set of 15 standards that online platforms must meet to protect the privacy of younger users Continue Reading
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Opinion
21 Jan 2020
Real digital modernisation – a once-in-a-generation opportunity for the new UK government
A new UK government with a decisive majority offers a unique opportunity to finally introduce public services for the digital age – if the Conservatives are willing to take it Continue Reading
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News
15 Jan 2020
Asos trials AR tool to give customers idea of fashion fit
Online fashion brand Asos has launched an augmented reality trial to help customers see how garments will fit their body type Continue Reading
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News
09 Jan 2020
Swedish venture capitalist giants anticipate increased global interest in local startup scene
Local venture capitalists in Sweden do not fear the arrival of international players Continue Reading
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Opinion
08 Jan 2020
Why the banking industry needs an IT makeover
UK banks face huge challenges keeping their service availability levels at 99.99% Continue Reading
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News
08 Jan 2020
TikTok video-sharing app left user data exposed
Check Point uncovered serious vulnerabilities in the TikTok video-sharing app that left users exposed Continue Reading
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News
03 Jan 2020
Survey about Swedish people’s attitude to the internet reveals growing distrust of social media
Swedish citizens are becoming more concerned about the activities of social media companies and are reducing their online interaction with them as a result Continue Reading
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Feature
23 Dec 2019
How Halfords is using tech to rev up its customer service
Live chat, virtual contact centres and a new unifying web platform are set to enhance Halfords’ customer service proposition in the year ahead Continue Reading
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News
02 Dec 2019
Goldman Sachs reins in cloud-based retail challenger in UK
Bank does not want rapidly expanding Marcus to breach deposits threshold at which UK banks have to ring-fence their retail operations Continue Reading
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News
25 Nov 2019
AI may open dangerous new frontiers in geopolitics
Truly artificial intelligence has the potential to provoke an international geopolitical crisis, warns F-Secure’s Mikko Hypponen Continue Reading
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News
25 Nov 2019
Uber app exploit posed safety risk to passengers
A flaw in Uber’s system meant thousands of trips in London were taken with unauthorised drivers at the wheel Continue Reading
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News
25 Nov 2019
Tim Berners-Lee launches nine principles for the web
Inventor of the worldwide web sets out Contract for the Web to protect its freedom, data privacy and access for all Continue Reading
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E-Zine
12 Nov 2019
The importance of digital accessibility
In this week’s Computer Weekly, we examine what retailers need to do to make their digital channels accessible for disabled people. We look at the rise of alternative desktop productivity tools to Microsoft Office. And our new buyer’s guide covers next-generation programming tools such as no-code/low-code development. Read the issue now. Continue Reading
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News
06 Nov 2019
Marks & Spencer profits drop as digital push ramps up
Clothing, home and luxury food retailer Marks & Spencer has been pushing to make its business more digital, but its half-year profits have seen a hit Continue Reading
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News
04 Nov 2019
Brits moving to digital banking channel faster than people in the US
Digital banking services rapidly gain popularity, but digital banks face major challenges to make deeper inroads into traditional banks’ customer bases Continue Reading
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News
24 Oct 2019
Verizon to give 5G, Fios customers a year’s worth of free Disney content
US comms giant will offer all new and existing 4G LTE and 5G unlimited wireless customers access to the forthcoming Disney+ direct-to-consumer service Continue Reading
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News
14 Oct 2019
French and German banks end talks on challenger bank sale
After months of negotiations, BPCE's proposed sale of Fidor Bank to OLB has fallen through Continue Reading
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News
09 Oct 2019
HETT 2019: Digital literacy gap will never be fully closed, says panel
The increasing use of digital technology in healthcare means it is important for people to be digitally literate to take part, but the digital literacy gap will always be there, says an expert panel Continue Reading
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News
07 Oct 2019
Government departments sign up to web data-sharing plan
All but four Whitehall departments have so far agreed to share web analytics data to allow the government to monitor user behaviour across the Gov.uk domain Continue Reading
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Feature
02 Oct 2019
Disabled consumers left logged out of retail’s digital revolution
Retailers are being urged to make their digital assets more accessible to disabled consumers, not just for moral and social reasons, but because of the commercial opportunity Continue Reading
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News
01 Oct 2019
Interview: James Smith, director of digital, Nationwide Building Society
James Smith says heading up the digital unit at Nationwide Building Society is the best job in the business Continue Reading
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News
24 Sep 2019
What next for GDS?
Digital government has lost momentum, according to MPs. As the Government Digital Service enters its “third era”, what will it do to regain its authority and deliver real change? Continue Reading
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News
17 Sep 2019
Why CIOs must digitise internal IT processes to keep pace with change
Nothing ever stands still, and IT is now expected to be more adaptable than ever before to help businesses keep in step with the pace of innovation Continue Reading
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News
13 Sep 2019
Fintech lender increases loan limit as customer demand accelerates
Small business lender Esme Loans has increased its loan limit to quarter of a million pounds as businesses are drawn to its simple and fast digital platform Continue Reading
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Feature
25 Jul 2019
The next stage in football’s digital revolution is ready for the new season
Technology is playing an increasing role in football, as the Premier League adopts video assistant referees for the first time and clubs turn to data to capture more of their fans’ attention Continue Reading
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News
17 Jul 2019
European Commission launches antitrust investigation into Amazon
Amazon is being officially investigated by the European Commission to assess whether its use of data from independent retailers is anti-competitive Continue Reading
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Photo Story
10 Jul 2019
The technology that runs the Wimbledon 2019 tennis championship
Wimbledon is more than just a showcase for the best tennis - it also makes use of the latest technologies to bring the event to life for fans Continue Reading
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Podcast
09 Jul 2019
Podcast: The Computer Weekly Downtime Upload – Episode 23
In this week’s episode of the Computer Weekly Downtime Upload podcast, Ryan Priest rejoins the show to help this week’s co-hosts, Caroline Donnelly and Clare McDonald, take a light-hearted look at the past week in tech Continue Reading
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News
05 Jul 2019
Challenger bank shuts up shop in UK amid uncertainty
Digital bank Fidor is ending its time in the UK, blaming uncertainties in the market Continue Reading
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News
03 Jul 2019
Cloudflare outage: Firm blames global website outage on routine software update gone rogue
Content delivery provider traces outage back to failings that occurred during a routine update to its web application firewall service Continue Reading
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Feature
27 Jun 2019
How privacy could breathe new life into personalisation
As much of the advertising technology used by marketers to deliver personalised content online is deemed unlawful, there are signs regulation could actually be a win-win for both consumers and business – as long as the industry embraces change Continue Reading
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News
20 Jun 2019
HCL delivers digital services to Cricket Australia
Cricket governing body chooses Indian IT supplier to expand the boundaries of its customer engagement platforms Continue Reading
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News
13 Jun 2019
Facebook London hiring spree focuses on tackling online harms
Facebook is hiring for 500 tech jobs in the capital in the next six months, with a particular focus on seeking out and clamping down on malicious content and fake accounts, and curbing other harmful behaviour on its platforms Continue Reading
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News
31 May 2019
Gant uses Cegid to streamline functions across all markets
As retailer Gant begins to mirror its core operations across all of the countries it operates in, global IT manager Ricky Dematagollage explains what part Cegid will play in the process Continue Reading
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News
21 May 2019
Retailers need to rethink KPIs in the face of digital shopping
Customer experience is becoming of increasing importance in an omni-channel world, but technology adoption has stores cornered, forcing them to rethink what value stores bring to an organisation and the customer journey Continue Reading
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News
25 Apr 2019
Public becoming more aware of privacy abuses and unethical tech
Widespread abuses of privacy, biometric information and artificial intelligence mean the internet is in poor health, but growing popular awareness of its problems gives some cause for hope, says the Mozilla Foundation Continue Reading
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News
24 Apr 2019
Online fashion brand Boohoo sees year-on-year revenue growth
Online fashion retailer Boohoo.com has seen a spike in revenue over the past year across all of its operating brands, and has announced the completion of several digital projects Continue Reading
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Opinion
24 Apr 2019
What is the right goal for digital inclusion?
Most tech observers agree that digital inclusion is important, but the digitally excluded can have quite different views on what they want Continue Reading
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Opinion
24 Apr 2019
Tech helps tackle trafficking and modern slavery, but industry needs a culture shift to eradicate it
Technology can help end the scourge of modern slavery, but the sector can do more and needs a change in thinking to take a lead Continue Reading
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News
18 Apr 2019
Facebook leaks: Zuckerberg turned data into dollars in ruthless battle with competitors
Facebook’s CEO ruthlessly exploited personal data shared by its users to turn Facebook into the biggest social network, but internal documents show that privacy appeared to be an afterthought for executives Continue Reading
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News
15 Apr 2019
Facebook takes extraordinary legal steps to contain document leak
Facebook targets journalists and news organisations for computer searches Continue Reading
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News
04 Apr 2019
Social inclusion unit aims to expand diversity in IT conversation
New unit at startup hub wants to explore how technology can be applied to address the barriers many people face in participating in society Continue Reading
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News
04 Apr 2019
SuiteWorld 2019: Using technology to close the financial gender gap
The CFO from non-profit organisation Kiva explains how the organisation is using distributed ledger technology to close the financial inclusion gender gap Continue Reading
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News
03 Apr 2019
Marie Claire develops platform to encourage in-magazine shopping
An in-house team at Marie Claire has developed a platform to encourage readers to shop while browsing the site Continue Reading
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News
01 Apr 2019
Fidor founder leaves as parent bank plots future
The founder of digital challenger bank Fidor leaves company as traditional banking parent company tries to sell business Continue Reading
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Opinion
28 Mar 2019
What are the options for regulating internet companies?
The UK – and other countries – are likely to introduce new regulations for internet and tech companies like Facebook and Google. We consider what sort of rules they might introduce Continue Reading
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News
26 Mar 2019
Web inventor wants a web built on solid data principles
Tim Berners-Lee has urged app developers to be courteous to users’ data privacy, saying users should own their own data and apps need to interoperate Continue Reading
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News
26 Mar 2019
Nominet urges SMEs to register .uk domains to thwart squatters
The automatic right of .co.uk domain name holders to register the shorter .uk domains ends in June Continue Reading
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Opinion
22 Mar 2019
Getting it right this time: Why the strategy is not about delivery for NHSX
Government needs to move on from the mantras and beliefs that exist around digital and technology – the new NHSX organisation could set an example by transforming healthcare Continue Reading
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News
15 Mar 2019
Why the web needs patching
Regulators want to curb the web giants, while World Wide Web inventor Tim Berners-Lee believes problems with the web's misuse can be fixed Continue Reading
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Photo Story
11 Mar 2019
Web @ 30
It has been 30 years since Sir Tim Berners-Lee's initial proposal for the World Wide Web Continue Reading
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Feature
04 Mar 2019
Futuristic logistics: retailers focused on rapid delivery
From Asos Instant to Ocado Zoom, and a host of new services in between, rapid delivery is gaining traction in UK retail in an attempt to meet customer demand Continue Reading
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News
27 Feb 2019
M&S and Ocado announce £750m food delivery joint venture
Deal will see M&S take a 50% share of Ocado’s UK retail business, with access to the Ocado Smart Platform Continue Reading
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News
19 Feb 2019
Royal Mail delivers safety training through virtual reality
At the Learning Technologies event in London, Royal Mail’s online learning manager talks about the organisation’s use of virtual reality to help postal workers avoid dog attacks Continue Reading
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News
19 Feb 2019
Six experiential retail businesses chosen for Jlab
The businesses and startups that will take part in John Lewis’ 2019 Jlab programme have seen selected following a pitch day Continue Reading
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News
13 Feb 2019
London and Helsinki digital partnership challenges big IT platforms
CDOs of London and Helsinki meet at London’s City Hall to sign a city-to-city digital declaration around AI, open data and digital innovation Continue Reading
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News
22 Jan 2019
Marks & Spencer introduces photo search for online shopping
British retail brand Marks and Spencer has introduced a photo searching capability to its mobile site to help people find products they like using other images Continue Reading
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News
10 Jan 2019
More than half of customers will shop for food online by 2021
Just over 40% of customers currently do their grocery shopping online, but with that number expected to rise to more than half by 2021, are retailers doing enough to meet customer expectations? Continue Reading
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Feature
09 Jan 2019
Interview: Andy Berks, digital product director, Asos
Asos’s digital product director Andy Berks talks about how the online retailer has used AI and machine learning technologies – and why the needs of the customer have to come first Continue Reading
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News
06 Jan 2019
Singapore Airlines’ software glitch exposed customer data
More than 280 members of the Krisflyer frequent flyer programme had their personal information compromised by a one-off software bug Continue Reading
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News
20 Dec 2018
Cancer Research works to improve users’ digital experience
UK charity has been working with Optimizely to develop a better user experience through its website, as well as improve the way the organisation works Continue Reading
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Opinion
14 Dec 2018
Austerity versus the march of technology – an economist’s perspective
Technology, in the economic sense, is an indicator of growth in a successful developed economy. But is tech efficiency also enabling the negative effects of austerity? Continue Reading
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News
27 Nov 2018
Billions missing out on digital society as internet use soars
As global internet usage continues to soar, billions of people around the world are missing out on the potential benefits of getting online, according to Cisco Continue Reading
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News
23 Nov 2018
ASOS launches digital assistant to help customers find right size
Online fashion retailer ASOS has launched an artificially intelligent assistant to help consumers find the right size of clothing before they place an order Continue Reading
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News
22 Nov 2018
IKEA to focus on digitisation and convenience shopping
Swedish furniture brand IKEA will be cutting jobs and focusing on smaller stores and its digital pipeline in a bid to usher in a new era of business transformation Continue Reading
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Opinion
12 Nov 2018
The journey to turning your organisation into a platform
Compete with digital rivals by becoming a platform organisation – how companies can start navigating the transformation journey Continue Reading
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News
08 Nov 2018
M&S admits online remit “well behind” competitors
Food and clothing retailer Marks and Spencer has admitted its website and online fulfillment capabilities are behind that of its competitors, but it is seeing progress since implementing changes Continue Reading
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News
06 Nov 2018
Smart Dubai platform is the backbone of the city's transformation
Aisha bin Bishr, director general at Smart Dubai Office, talks about the Smart Data platform and soon-to-be-unveiled UAE Pass, a digital ID and signature which is being touted as one of the foundations a city needs to transform Continue Reading