Voice networking and VoIP
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News
16 Jul 2024
Sita gains higher altitude for connectivity with Heathrow Airport
Leading provider of IT to the air transport industry wins longest contract extension to date, with UK’s largest and Europe’s busiest airport to bolster network infrastructure services in expansive estate Continue Reading
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News
11 Jul 2024
Zoom unveils no-code workflow builder to boost workplace efficiency
Comms and collaboration tech provider announces beta of workplace automation option that uses AI-powered features to streamline routine tasks, boosting efficiency and freeing up time for more meaningful work Continue Reading
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News
23 Sep 2015
BT platforms streamline UCC deployments for Microsoft and Cisco users
BT introduces new cloud unified comms and collaboration clouds to support Microsoft and Cisco environments Continue Reading
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News
22 Sep 2015
Telcos could help drive cloud services into SMEs, says report
A study commissioned by cloud services marketplaces provider BCSG says telcos are a natural route to market for SME cloud services Continue Reading
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News
22 Sep 2015
Worldwide Skype outage finally fixed
Microsoft-owned messaging service's technical difficulties have now been resolved, after users flooded social networking sites with downtime reports Continue Reading
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News
11 Sep 2015
Vodafone introduces nationwide Wi-Fi calling
Vodafone becomes second UK mobile operator after EE to give customers the ability to place voice calls over a wireless network connection Continue Reading
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News
07 Sep 2015
Myanmar internet gets boost with content delivery network
Myanmar internet users will start benefiting from changes in the law that encourages foreign direct investment in communications infrastructures Continue Reading
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News
27 Aug 2015
Kellogg Brown and Root wins ESN Delivery Partner contract
Kellogg Brown and Root has won the contract to supply Lot 1 of the Emergency Services Mobile Communications Programme Continue Reading
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News
19 Aug 2015
O2’s self-optimising network will learn from customers
O2 upgrades its mobile network with features that learn from customer behaviour to optimise network coverage and performance Continue Reading
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News
16 Aug 2015
Mobile phone users at risk as hackers bug and track victims
An investigation by Australian TV show 60 Minutes demonstrates how hackers based thousands of miles away in Germany were able to record the calls of an Australian senator and track his movements Continue Reading
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News
02 Jul 2015
Metropolitan Police picks Innopsis to lead network procurement
London’s Metropolitan Police Service signs public-sector networking association Innopsis to lead engagement on network procurement Continue Reading
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News
18 Jun 2015
MoD kick-starts procurement for new armed forces tactical communications system
The Ministry wants to replace aging Bowman Communications system with cutting edge networking kit by 2026 Continue Reading
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News
10 Jun 2015
Vodafone launches home broadband service
Vodafone unveils its Vodafone Connect broadband and home phone package, offering headline speeds of 76Mbps Continue Reading
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News
15 May 2015
Fire services to keep Airwave Tetra radios until 2020
The Department for Communities and Local Government approves a major extension of the fire services' Firelink Tetra network to the end of 2019 Continue Reading
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News
11 May 2015
PSNGB rebrands to drive information sharing across PSN
PSNGB, the trade association set up to promote the Public Services Network, rebrands itself as Innopsis and says its work is far from over Continue Reading
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News
29 Apr 2015
Vodafone sends network in a backpack to Nepal earthquake zone
Vodafone’s charitable arm, the Vodafone Foundation, deploys instant mini networks to help restore communications in quake-hit Nepal Continue Reading
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News
07 Apr 2015
Over-the-top services worth $14bn to carriers by 2020
A study conducted by Juniper Research suggests that content paid for by carrier billing will be a lucrative money-spinner for communications providers Continue Reading
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Photo Story
07 Apr 2015
Microsoft Office 2016 Preview: A first look
We dive into Microsoft’s latest Office, now in public preview for enterprise Office 365 accounts Continue Reading
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News
31 Mar 2015
Brecon Beacons National Park soups up staff comms with Unify
Brecon Beacons National Park Authority deploys Unify’s OpenScape voice technology to keep remote staff and home workers in touch Continue Reading
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Feature
16 Mar 2015
Wi-Fi in the sky: The good, the bad and the ugly
With in-flight internet options spreading around the world, which services should discerning business travellers try, and which should they avoid? Continue Reading
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News
12 Mar 2015
CIO interview: Ivor Nicholson, Nottinghamshire County Council
Nottinghamshire County Council is facing £77m in cuts by 2018 and by rolling out new services, it plans to save £8m through technology alone Continue Reading
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News
12 Feb 2015
Airwave's Tetra emergency services radio "costly and inflexible"
Incumbent Airwave failed to advance to the next stage of the Emergency Services Network procurement because its Tetra radio technology was too inflexible for current needs, according to reports Continue Reading
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News
02 Feb 2015
Gandalf to become the Speaking Clock
BT reveals it has engaged the services of actor Ian McKellen to be the voice of the Speaking Clock for Comic Relief Continue Reading
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News
02 Feb 2015
Health trust proposed offshoring mental care through Skype
Norfolk and Suffolk Foundation Trust considered cutting costs by using Skype and low-cost staff to treat patients with depression Continue Reading
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News
30 Jan 2015
Government network services tender deadline slips again
Crown Commercial Service pushes back deadline for tender submissions to Network Services framework to give suppliers more time to prepare Continue Reading
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News
17 Dec 2014
Technology needed to help ambulance services cope with increased demand
The future of the ambulance and emergencies services needs more investment in networking Continue Reading
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News
11 Dec 2014
Avaya brings contact centres to Google Chromebooks
Avaya and Google team up to streamline customer service agent workflows by enabling desktop contact centres on Chromebooks Continue Reading
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News
11 Dec 2014
JCDecaux partners with Vodafone to build small cell networks
Vodafone joins outdoor advertising firm JCDecaux to deploy small cell technology on billboards to increase network performance Continue Reading
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News
28 Nov 2014
Three pondering bid for O2 or EE, say reports
As BT conducts sales talks with both O2 and EE, reports have emerged the owner of Three is also preparing a bid for one or other of the two networks Continue Reading
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News
28 Nov 2014
CGI secures communications between pilots and air traffic control
Satellite communications firm Inmarsat has outsourced the provision of security IT and services to CGI Continue Reading
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News
07 Nov 2014
Ofcom to auction tranche of MoD-owned spectrum
190 MHz of spectrum in two bands currently controlled by the Ministry of Defence is to go under the hammer Continue Reading
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News
07 Nov 2014
Ofcom launches initiative to plug SMEs' lack of confidence in communications services
Regulator Ofcom launches online portal to help business owners exploit commercial communications services Continue Reading
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News
05 Nov 2014
Why national roaming may not be the answer to mobile not-spots
Industry suggests alternative strategies as government threatens to force mobile operators to allow national roaming Continue Reading
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News
24 Oct 2014
Six networks that changed the world forever
The Science Museum opens its Information Age gallery, dedicated to the history of information and communications Continue Reading
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News
01 Sep 2014
Suppliers discuss Emergency Services Network with Home Office
Suppliers have attended an event held by the Home Office to discuss details of the new Emergency Services Network Continue Reading
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Photo Story
27 Aug 2014
Surrey makes strides in paperless policing
Surrey Police Force has been leading the way in paperless policing, with help from Airwave. Continue Reading
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News
05 Aug 2014
BT Business brings 4G to SMEs
BT Business has launched a range of plans for small businesses that include free access to 4G and unlimited BT Wi-Fi Continue Reading
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News
31 Jul 2014
IT needs to improve network infrastructure for future of retail
IT departments need to up their game and improve networks for the retail sector which is on the brink of massive technology change Continue Reading
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News
18 Jul 2014
Microsoft ditches Android after four-month fling
Microsoft pulls the plug on its short-lived Nokia X Android devices as it prepares to make 18,000 employees redundant Continue Reading
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Feature
14 Jul 2014
CW buyer’s guide to enterprise app stores and self-service IT
Download this exclusive buyer's guide which assesses how businesses can go about setting up an enterprise app store and integrating it with IT service management. Continue Reading
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News
03 Jul 2014
Tour de France organiser deploys satellite phone system for UK stages
Tour de France organiser ASO selects Globalstar satellite phones to keep support and emergency crews connected during UK leg of tour Continue Reading
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News
02 Jul 2014
ISPs take legal action against GCHQ over mass network infrastructure surveillance
Six global internet service providers (ISPs) have filed a legal complaint calling for a halt to GCHQ’s use of network infrastructure for surveillance Continue Reading
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News
01 Jul 2014
Connected cars standard by end of 2018
Juniper Research study finds integrated in-vehicle connectivity and apps will become standard in new cars by the end of 2018 Continue Reading
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News
17 Jun 2014
A Computer Weekly buyer's guide to networks
Computer Weekly looks at an increasingly complex networking environment and offers advice for IT leaders on managing it in this 10 page Buyer's Guide. Continue Reading
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Photo Story
27 May 2014
Cisco Live! 18th-22nd May 2014
This week Cisco held its annual Cisco Live conference in its namesake, San Francisco Continue Reading
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News
04 Apr 2014
RWE signs seven-year network deal with Vodafone to improve efficiency
Utility provider RWE has signed a seven year, multi-million pound contract to run its network, to reduce cost and gain greater efficiency Continue Reading
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Feature
03 Mar 2014
No more email? Why companies are turning to collaboration technology
Collaboration technologies are helping companies improve their employees' work-life balance Continue Reading
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News
28 Feb 2014
Computer Weekly European User Awards for networking: 2014 winners
The winners have been announced for the Computer Weekly European User Awards for networking. See who made the top spots Continue Reading
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News
17 Feb 2014
Latvia’s Lattelecom: 1Gbps will be standard by 2018
Latvian telecoms firm will make 1Gbps its standard connection to homes by 2018, with the internet of things and customer demand necessitating the rise Continue Reading
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Photo Story
23 Dec 2013
IT at the WWF Living Planet Centre
WWF’s Living Planet Centre is one of the greenest buildings in the UK and aims to demonstrate to the public using technology how it is possible for people to live in harmony with nature Continue Reading
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News
11 Nov 2013
WAN Speak Musings – Volume III
Analysts Clive Longbottom and Bob Tarzey discuss all things network related in this series of 11 short business focused articles. Continue Reading
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News
05 Nov 2013
Nationwide to carry out mortgage consultations by video
Nationwide Building Society will enable mortgage consultants to meet customers via high-definition video links using Cisco technology Continue Reading
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News
01 Nov 2013
Case study: How CERN scientists collaborate with Vidyo
The European Nuclear Research centre moved from an internally developed video conferencing system to embrace SVC technology from Vidyo Continue Reading
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Feature
19 Sep 2013
A guide to WebRTC
Real-time communications standards aim to help more users speak with ease over the internet. Computer Weekly looks at how the systems work Continue Reading
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News
08 Aug 2013
Smart Grid and the Internet of Things
Rob McNamara, executive director of SmartGrid GB, tells the story behind the UK's Smart Meter project in this presentation. Continue Reading
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News
17 Jul 2013
National Fibre Strategies
Arthur D Little assess five strategic models for deploying national fibre optic telecommunications networks that have been implemented by countries around the globe. Continue Reading
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News
10 Jun 2013
National Fibre Strategies
Arthur D Little assess five strategic models for deploying national fibre optic telecommunications networks that have been implemented by countries around the globe. Continue Reading
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News
03 Jun 2013
WAN Speak Musings – Volume I
Analysts Clive Longbottom and Bob Tarzey discuss all things network related in this series of 12 short business focused articles. Continue Reading
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News
01 Feb 2013
Computer Weekly User Awards
The deadline for the Computer Weekly European User Awards for Networking has been extended to 8th February. Get the recognition you deserve! Continue Reading
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News
08 Jan 2013
VoIP awareness up but user numbers remain low
A report from Ofcom claims four in five consumers know what voice over internet protocol (VoIP) is, but just 29% use the technology Continue Reading
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News
30 Oct 2012
How will the 4G LTE roll-out benefit your business?
An EE survey of the business benefits of 4G LTE shows improved mobile working and innovation the main advantages of the superfast broadband Continue Reading
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News
30 Oct 2012
4G services launched in 11 UK cities
EE has launched the UK’s first superfast 4G broadband services for consumers and businesses in 11 cities Continue Reading
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News
05 Sep 2012
Irish environment department goes green with Polycom
Around 900 government workers will be able to use the unified communications system for video and content sharing Continue Reading
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News
30 Jul 2012
Vodafone appoints new CEO of Cable & Wireless Worldwide
Following the acquisition of C&WW, Vodafone has transferred its head of global enterprise to run the new venture Continue Reading
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News
17 Jul 2012
Skype works to fix privacy bug as instant messages leak
Internet telephony service Skype has confirmed that a bug in its software has been sending copies of instant messages to unintended recipients Continue Reading
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News
18 Jun 2012
Ofcom announces leased line consultation
Telecoms regulator Ofcom proposes regulation for 1Gbps connections but takes lighter approach to BT wholesale broadband pricing in London Continue Reading
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News
11 May 2012
Can mobile operators take on 'over-the-top' service providers?
With Telefonica launching a rival to Skype, can mobile operators claw back revenues lost to internet start-ups? Continue Reading
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News
16 Feb 2012
Cisco wants EU to reconsider Microsoft Skype deal
Cisco is calling on European Union authorities to reconsider the unconditional approval of Microsoft’s $8.5bn acquisition of Skype. Continue Reading
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News
09 Feb 2012
Cisco back on acquisition trail after record quarter
Cisco Systems has reported record revenues of $11.5bn for the second fiscal quarter that ended 28 January 2012, up 11% on the year-ago quarter, and profits of $2.6bn or 47 cents a share, up 27%. Continue Reading
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News
16 Dec 2011
Sainsbury's rolls out superfast broadband
Sainsbury’s has signed a deal with BT to deploy network connections of 24Mbps to its 1,000 stores in a move which will enable real-time data sharing. Continue Reading
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News
14 Dec 2011
IPV6 Transition – Why the rush ?
This report from Ovum warns that enterprises need to plan to move to the IPv6 internet addressing system even if they have IPv4 addresses available. Continue Reading
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News
13 Dec 2011
Network reliability to win over innovation in 2012, says Cisco survey
Cisco’s first TechWatch 2012 report finds network reliability as opposed to innovation or performance is the most important factor for network architects in the new year ahead. Continue Reading
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News
29 Nov 2011
Standard Life overhauls IT department and cuts jobs
Insurer Standard Life is to axe a number of IT staff following a review of its IT and operations division. Continue Reading
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News
01 Nov 2011
Government trials voice recognition for Universal Credit benefit claims
The Department for Work and Pensions (DWP) is testing a voice recognition system to authenticate claimants of its flagship Universal Credits system, as part of the department's work on identity assurance (IDA). Continue Reading
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News
27 Oct 2011
IP network critical to video technology at FA’s St George's Park development
The Football Association (FA) is implementing the latest networking and video technology at its coaching and education centre. The St George's Park centre will be the FA's second major centre alongside Wembley, where operations are currently centred. Continue Reading
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Survey
14 Sep 2011
Job Bag makes the move to VoIP
Sydney software developer Job Bag has upgraded to a shiny new VoIP PABX and is loving the results Continue Reading
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News
13 Sep 2011
Openreach expands fibre to 114 more exchanges
BT Openreach has unveiled 114 exchanges that will be upgraded to deliver fibre broadband as part of its plan to deliver fibre to two-thirds of the UK by the end of 2015. Continue Reading
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News
09 Aug 2011
Blackberry to co-operate with police after youths used BBM to organise riots
Research in Motion has said that it will co-operate with the police after it was revealed that London rioters used Blackberry Messenger rather than Twitter to organise looting sprees across the capital, with violence later spreading to Birmingham, Liverpool, Nottingham and Bristol. Continue Reading
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News
08 Aug 2011
Who needs MPLS? A dark fibre network saves York Council
The City of York Council set out to rethink its Internet and voice network services and ended up building a dark fibre network that will support city-wide free wireless. Continue Reading
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News
29 Jul 2011
BSkyB wins 174,000 new broadband subscribers
BSkyB has reported a surge in its broadband business in yearly results, taking its subscriber base to 711,000. Continue Reading
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News
27 Jul 2011
Virgin Media sees small drop in business sales, and loses 18,000 broadband users
Cable telecoms supplier Virgin Media has reported a small drop in business revenue for its second quarter, while the firm also revealed it has lost 18,000 broadband users... Continue Reading
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News
26 Jul 2011
UK fails to make world’s top 10 high-speed broadband countries - but Ireland scrapes in
The UK has failed to make it into the top 10 countries with the highest average broadband speed, but neighbouring Ireland scrapes in... Continue Reading
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News
22 Jul 2011
Vodafone increases UK enterprise sales, driven by greater data traffic
Vodafone's latest results reflect increased use of smartphones and data consumption within the workplace. Continue Reading
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News
19 Jul 2011
Carphone Warehouse uses business process management to increase customer satisfaction
Retailer Carphone Warehouse is claiming a 25% jump in its customer satisfaction ratings after investing in BPM software to help staff deal with sales, queries and complaints. Continue Reading
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News
20 Jun 2011
Ofcom grants mobile phone operators right to trade radio spectrum to expand capacity
Telecoms regulator Ofcom has given mobile phone operators rights to trade radio spectrum holdings to help increase mobile network capacity for consumers. Continue Reading
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News
10 Jun 2011
Former T-Mobile employees ordered to pay nearly £80,000 for data theft
The Chester Crown Court has ordered two former employees of UK mobile operator T-Mobile to pay a total of £73,700 after stealing and selling customer data from the company in 2008. Continue Reading
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News
07 Jun 2011
Skype suffers second outage as users locked out
Some Skype users have been unable to sign into accounts after the service suffered a second outage in as many weeks. Continue Reading
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News
27 May 2011
Skype users locked out as internet telephony service works on fix
Skype was forced to issue a workaround for users unable to sign into their accounts while the internet telephony service worked on a permanent fix. Continue Reading
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News
25 May 2011
BT and Everything Everywhere trial 800MHz 4G LTE broadband in Newquay
BT and mobile operator Everything Everywhere are seeking 200 volunteers in South Newquay, Cornwall to trial a joint high-speed 4G broadband initiative. Continue Reading
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News
13 May 2011
Analysis: What does Microsoft's Skype acquisition mean for businesses?
Microsoft's planned acquisition of internet telephony services firm Skype for $8.5bn has caused quite a stir in the consumer world, but what will it mean for business? Continue Reading
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Feature
09 Mar 2011
Google adds real-time traffic data to Android map app
Google has updated its algorithms to support real-time data for its map application for smartphones running on the Android operating system (OS). Continue Reading
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News
07 Mar 2011
3UK offers unlimited data service to pay-as-you-go customers
Mobile phone service 3UK is to launch a £15 per month 'all-you-can-eat' data service for pay as you go customers. Continue Reading
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News
04 Mar 2011
Azure propels Southampton's Windows Phone 7 balloon above the clouds
Microsoft Azure is helping Southampton University to reach above the clouds in a first-of-its-kind experiment to probe the stratosphere using an unmanned vehicle. Continue Reading
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News
28 Feb 2011
UPDATE: Stolen network equipment causes Vodafone UK network outage
The theft of specialist equipment has prevented thousands of users from accessing the Vodafone network. Continue Reading
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News
25 Feb 2011
Intel rolls out high speed cable 'Thunderbolt'
Intel has rolled out a high-speed PC connection technology named Thunderbolt, in collaboration with Apple. Continue Reading
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News
22 Feb 2011
Middle East governments stepping up internet control, study shows
The internet has proved to be a powerful tool for rallying social and political change, but Middle East governments have also recognised their capability to disrupt communications Continue Reading
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News
04 Feb 2011
Vodafone protests Egyptian government propaganda on network
Vodafone has described the Egyptian authorities' use of its network to send pro-government texts as unacceptable. Continue Reading
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News
03 Feb 2011
Broadband boosts BT profits to £531m
An early return to positive cash flow at Global Services helped BT to produce earnings before interest, tax, depreciation and amortisation 7% higher on sales that fell 3% Continue Reading
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News
31 Jan 2011
Vodafone restores services to Egypt after mobile shutdown
Mobile operator, Vodafone, has restored mobile phone services in Egypt after a 24-hour shutdown. Continue Reading
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News
28 Jan 2011
Tesco rolls out in-store mobile phone network
Supermarket Tesco is rolling out a converged fixed and mobile voice network across its stores based on GSM technology. Cliff Saran finds out how the rollout is progressing. Continue Reading
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News
26 Jan 2011
Virgin supplies London schools with 10Mbps fibre optic broadband
Virgin Media's business division is to supply a managed fibre optic network to London's Grid for Learning that will replace a broadband network supplied by Symmetrix, a Capita company. Continue Reading
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News
21 Jan 2011
Rackspace launches system administrator app
Rackspace has launched an app that allows a CIO or system administrator to dial up or take down servers and storage moment by moment. Continue Reading