Voice networking and VoIP
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News
16 Jul 2024
Sita gains higher altitude for connectivity with Heathrow Airport
Leading provider of IT to the air transport industry wins longest contract extension to date, with UK’s largest and Europe’s busiest airport to bolster network infrastructure services in expansive estate Continue Reading
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News
11 Jul 2024
Zoom unveils no-code workflow builder to boost workplace efficiency
Comms and collaboration tech provider announces beta of workplace automation option that uses AI-powered features to streamline routine tasks, boosting efficiency and freeing up time for more meaningful work Continue Reading
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News
10 Jul 2007
Updating a QoS strategy for VoIP traffic
Learn how to update your QoS strategy for VoIP traffic in this tip from Tom Lancaster. Continue Reading
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News
09 Jul 2007
Unified messaging system updates company's voicemail
Installing a new unified messaging system helped one company in its daily struggles with an outdated voicemail system. Continue Reading
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News
28 Jun 2007
SIP fundamentals
Session Initiation Protocol (SIP) will allow true interoperability, eventually enabling every IP-based device and application to communicate seamlessly with one another. This guide discusses some of the basics of SIP, including vulnerabilities, testing and hardware. Continue Reading
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News
27 Jun 2007
Instant messaging usage increase highlights need for policies
Instant messaging is a valuable business tool for some enterprises. For others, it's a security risk. Either way, a recent Burton Group report suggests that all companies should have an IM usage policy, even if they haven't deployed IM yet. Continue Reading
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Tip
25 Jun 2007
VoIP/IP Telephony vendor security solutions
Are vendors' VoIP security features all you need, or is it prudent to buy additional security tools to lock down your network? Continue Reading
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News
25 Jun 2007
Instant messaging usage increase highlights need for policies
A Burton Group report suggests that all companies should have an IM usage policy, even if they haven't deployed IM yet Continue Reading
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News
24 Jun 2007
VoIP performance testing fundamentals
VoIP network performance testing can mean the difference between a VoIP system working at a high level QoS and a weak system that runs so poorly customers could take their business elsewhere. This guide discusses why it is important to run regular performance testing and some of the ways it can be done. Continue Reading
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News
19 Jun 2007
Securing the enterprise VoIP perimeter
How to make VoIP work without sacrificing firewalls or network perimeter security. Continue Reading
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News
17 Jun 2007
VoIP security testing fundamentals
Testing your VoIP security system against all the threats that exist on the network can be a full time job. This guide documents how a VoIP system can be tested and suggest some of the available tools to use -- with a focus on fuzzing tools and methods. Continue Reading
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Tip
17 Jun 2007
What's in a VoIP packet -- An introduction to bandwidth for VoIP
Learn what makes up a VoIP packet, how headers work, what protocols transport voice traffic over the Internet and how this traffic uses network bandwidth. Continue Reading
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News
14 Jun 2007
AIIA outlines federal election wish list
The Australian Information Industry Association (AIIA) has released its policy expectations for political parties in the upcoming 2007 federal election. Continue Reading
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News
12 Jun 2007
VoIP call quality and reporting software improves QoS
Technology developed to power IPTV networks is also helping improve VoIP quality of service. Continue Reading
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Feature
08 Jun 2007
Deploying VoIP: Five things every CIO should know
Navigating the complexity of a VoIP deployment can be overwhelming and it may seem like you need a technical degree to understand it. Here are five tips to help steer through the fog of a VoIP migration. Continue Reading
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News
08 Jun 2007
VoIP market evolves in 2007
VoIP will see market changes this year as IP PBX sales increase and market leaders shift their focus. Continue Reading
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News
07 Jun 2007
VoIP performance testing fundamentals
VoIP network performance testing can mean the difference between a VoIP system working at a high level QoS and a weak system that runs so poorly customers could take their business elsewhere. This guide discusses why it is important to run regular performance testing and some of the ways it can be done. Continue Reading
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News
05 Jun 2007
Avaya to merge with Silver Lake and TPG Capital
Telephony giant Avaya will be acquired by a private equity firm. Continue Reading
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News
04 Jun 2007
Deploying VoIP: Five things every CIO should know
Navigating the complexity of a VoIP migration can be overwhelming. Here are five tips to help steer through the fog of a VoIP deployment. Continue Reading
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Feature
04 Jun 2007
Unified communication case studies: What you need to know
Learn how others overcame the expected and the unexpected challenges of a UC deployment in our case studies. Continue Reading
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Feature
01 Jun 2007
WAN storage guide -- Chapter 1: WAN basics
The implications of WAN connectivity have had a profound influence on networking. We look at some of the practical WAN issues, such as bandwidth, cost, latency and reliability. Continue Reading
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News
01 Jun 2007
Check Point promises more VoIP security, fewer slowdowns
Check Point's enhanced Open Performance Architecture is designed for deeper security of technologies like VoIP without the network performance problems that often come with it. Continue Reading
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News
31 May 2007
VoIP rush heats up cooling debate
Increased VoIP adoption is putting pressure on data centres' power and cooling requirements Continue Reading
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News
31 May 2007
Cisco, Nortel frontrunners in Avaya acquisition rumors
Cisco and Nortel are said to be amongst those circling the still-live body of VoIP vendor Avaya, but analysts disagree on which, and why. Continue Reading
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News
29 May 2007
The wireless future offers plenty of voice possibilities
Farpoint Group's Craig Mathias surveys the future of wireless networks and their ability to carry voice traffic. Continue Reading
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News
25 May 2007
VoIP advice from the trenches
ITKE, or ITKnowledge Exchange, is simply a cool (and quick) way to get a response to your VoIP-related questions. Continue Reading
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News
22 May 2007
Mitel acquires Inter-Tel, signaling more consolidation to come
Mitel acquired Inter-Tel last week, signaling a trend toward vendor consolidation in the VoIP market and creating stronger options for SMBs. Continue Reading
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News
21 May 2007
Mobile instant messaging enhances company's business processes
A mobile IM service acquired by a hosted VoIP provider encourages more companies to enhance their business processes. Continue Reading
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Tip
20 May 2007
Manipulating VoIP Security
This tip provides an extensive list of sites that track and document VoIP attack tools. Continue Reading
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News
17 May 2007
VoIP security fundamentals
VoIP security is a challenge for IT staff because IP telephony brings with it not only the security problems of data networks but also new threats specific to VoIP. In this fundamentals guide, learn about network security threats and emerging IP telephony threats, and how to secure your VoIP systems and endpoints from them. Continue Reading
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News
11 May 2007
VoIP, unified communications adoption continue to rise
VoIP and unified communications adoption continue to rise steadily in the enterprise, according to Infonetics Research's latest report. Continue Reading
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Feature
10 May 2007
ISCSI TCP/IP TOE card specifications
Key specifications for a cross-section of popular iSCSI TOE cards. Continue Reading
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Tip
06 May 2007
VoIP security -- Free IP telephony fuzzing tools
Protect your organization's VoIP security with free VoIP security tools designed to test IP telephony vulnerability. Continue Reading
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News
20 Apr 2007
Convergence certification provides evaluation standard
CompTIA has developed a convergence certification, designed to validate qualified convergence professionals. Continue Reading
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Feature
19 Apr 2007
Skype to the desk phone saves company a bundle
Skype on the desk phone has helped a Chicago-based furniture maker save a considerable amount of money on long-distance voice charges. Continue Reading
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News
18 Apr 2007
Convergence certification provides evaluation standard
Voice and data convergence are more prevalent and enterprises are looking for certified professionals to administer the combined networks -- leading CompTIA to develop its Convergence+ certification, designed to validate qualified convergence professionals. Continue Reading
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News
16 Apr 2007
How is SIP winning favor over H.323?
What are the similarities, differences and major reasons between SIP and H.323. And why is one winning? Continue Reading
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News
04 Apr 2007
Wireless VoIP market to grow rapidly
VoIP and Voice over Wi-Fi markets are expected to be strong in 2007 and remain so through 2012. Continue Reading
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News
29 Mar 2007
VoIP network monitoring improves VoIP deployment
VoIP network monitoring and pre-deployment analysis are becoming more important as VoIP application overlay becomes denser Continue Reading
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News
27 Mar 2007
VoIP's inherited data security problems
VoIP security problems present a challenge for voice and network staff. This article explains how to secure both your call servers and endpoints, and how best to divide this work between voice and data personnel. Continue Reading
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Feature
22 Mar 2007
VoiceCon Spring: A transition show for the VoIP industry
VoiceCon Spring was all about unified communications. Zeus Kerravala provides highlights of the more interesting points from the show. Continue Reading
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News
19 Mar 2007
Power over Ethernet power consumption: The hidden costs
Power over Ethernet (PoE) has many advantages in a VoIP migration, but some companies overlook the amount of power needed to run PoE for VoIP and the costs and cooling requirements that come with it. Continue Reading
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Feature
18 Mar 2007
Mobile data services development trends in 2007
Darrell Jordan-Smith takes a look at new data services architectures and development tools emerging in 2007 and the ongoing development efforts of the Java Community and others. Continue Reading
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News
18 Mar 2007
VoIP security worries are plentiful, potent
VoIP creates a new set of security issues for your network, as expert Ed Skoudis explains. Continue Reading
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News
15 Mar 2007
Open source IP telephony on hold?
Is open source telephony ready for your business? Read on to learn if it's the real deal. Continue Reading
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News
15 Mar 2007
Carrier MPLS support for VoIP
Achieving QoS for reliable voice transmissions can be the biggest challenge of deploying VoIP. Multi-Protocol Label Switching (MPLS) might be the answer! Continue Reading
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News
07 Mar 2007
Microsoft outlines software-centric VoIP, UC
Microsoft unveils its vision of a software-based VoIP system to enable unified communications. Continue Reading
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News
05 Mar 2007
Nortel switch release focuses on unified communications
Nortel today released two new switch series aimed at unified communications deployments. Continue Reading
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Tip
05 Mar 2007
VoIP security - problems inherited from data networking
VoIP security problems present a challenge for voice and network staff because IP telephony brings with it not only the security problems of data networks but also new, added threats specific to VoIP. In this tip, learn about the data network security threats that your voice staff must confront, how to secure both your call servers and endpoints, and how best to divide this work between voice and data personnel. Continue Reading
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News
04 Mar 2007
Unified Communications to dominate VoiceCon
Unified Communications will again be a major focus of VoiceCon Spring. Continue Reading
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News
28 Feb 2007
Can setting up a VPN help you get around blocked VoIP ports?
Can setting up a VPN help you get around blocked VoIP ports? Continue Reading
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Feature
26 Feb 2007
Outsourced VoIP helps devastated company recover
Outsourced VoIP helped a Berkeley company keep up business as usual after a fire destroyed its offices. Continue Reading
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Feature
25 Feb 2007
Top 10 VoIP search terms
The top ten VoIP search terms and definitions. Keep tabs on the most popular VoIP terms – updated regularly. Continue Reading
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News
25 Feb 2007
IP PBX: Ten reasons to switch
Should you throw out the old PBX and replace it with a new IP PBX? This tip from WindowsNetworking.com provides ten compelling reasons to do so. Continue Reading
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News
19 Feb 2007
What is presence?
Presence technology makes it possible to locate and identify a computing device wherever it might be, as soon as the user connects to the network. Continue Reading
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News
14 Feb 2007
VoIP complexities stall implementation for SMBs
VoIP sales in the SMB market are predicted to lead revenue in the next several years, but most SMBs are confused by the number of different solutions. Continue Reading
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News
14 Feb 2007
Cisco VoIP managment guide: Required management tasks
Comprehensive VoIP management includes the basic network management tasks, but also includes monitoring services such as dial tone delivery, call success rates, telephony delays and impairments, as well as call quality. VoIP telephony management is categorized here. Continue Reading
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News
12 Feb 2007
Skype makes more enterprise inroads
Skype has teamed with FaceTime Communications to give companies more control over Skype use within the enterprise. Continue Reading
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News
11 Feb 2007
VoIP helps ensure disaster recovery
VoIP bolsters your disaster recovery plans and should be at the core of any well-planned disaster recovery strategy. Continue Reading
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News
11 Feb 2007
VoIP helps ensure disaster recovery
VoIP bolsters your disaster recovery plans and should be at the core of any well-planned disaster recovery strategy. Continue Reading
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News
10 Feb 2007
Cisco VoIP management guide: VoIP management lifecycle
VoIP lifecycle management enables enterprises to safely pursue large production deployments. The management lifecycle includes the following four elements. Continue Reading
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News
10 Feb 2007
Cisco VoIP management guide: Enterprise VoIP management solutions
Enterprise VoIP management solutions require two considerations: the scale of production environment and the need to extend support resources with a systems integrator or service provider. Continue Reading
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News
10 Feb 2007
Cisco VoIP management guide: Cisco requires proactive management
Managing Cisco VoIP solutions means network managers must rely on credible, experienced vendors to some extent. Fortunately, many vendors have emerged as trusted, viable partners that can offer an end-to-end management solution for Cisco VoIP environments. With the selection of vendors provided network managers should feel confident in successfully deploying and experiencing the value and benefits of IP telephony. Continue Reading
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News
10 Feb 2007
Cisco VoIP managment guide: Required management tasks
Comprehensive VoIP management includes the basic network management tasks, but also includes monitoring services such as dial tone delivery, call success rates, telephony delays and impairments, as well as call quality. VoIP telephony management is categorized here. Continue Reading
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News
10 Feb 2007
Cisco management guide: Selecting a VoIP solution
Selecting a VoIP solution means deciding on independent VoIP tools or a VoIP solution suite of integrated products. Continue Reading
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News
10 Feb 2007
Cisco VoIP management guide: Recommendations and summary
Enterprises now have solid choices of management solutions for their Cisco VoIP deployment. The short list for any enterprise should include Prognosis, Infovista, or Cisco. Continue Reading
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News
10 Feb 2007
Cisco management guide: Selecting a VoIP solution
Selecting a VoIP solution means deciding on independent VoIP tools or a VoIP solution suite of integrated products. Continue Reading
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News
10 Feb 2007
Cisco VoIP management guide: Recommendations and summary
Enterprises now have solid choices of management solutions for their Cisco VoIP deployment. The short list for any enterprise should include Prognosis, Infovista, or Cisco. Continue Reading
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News
07 Feb 2007
VoIP capabilities save hotel money, keep guests connected
"Rip and replace" were three words the Seaport Hotel in Boston didn't want to hear when considering VoIP capabilities. Continue Reading
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News
07 Feb 2007
EMC plans array-based encryption via PowerPath
EMC's next security move will be array-based encryption through PowerPath by 2008, according to internal documents obtained by SearchStorage. Continue Reading
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News
07 Feb 2007
VoIP security, unified communications need questioned
VoIP security issues and questions about the business need for unified communications have stalled adoption of both technologies. Continue Reading
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News
05 Feb 2007
VoIP security, unified communications need questioned
VoIP security issues and questions about the business need for unified communications have stalled adoption of both technologies, according to CompTIA's recent survey. Continue Reading
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News
04 Feb 2007
Open source - What voice managers need to know
Open source technology can make sense for VoIP deployments, and can be used in a hybrid approach with existing proprietary hardware or software. Learn more in this tip. Continue Reading
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News
31 Jan 2007
What is an E&M line? What is the difference between a 2 wire and 4 wire E&M?
What is an E&M line? What is the difference between a 2 wire and 4 wire E&M? Continue Reading
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News
29 Jan 2007
Managed VoIP -- 10 tips for a smooth migration
Migrating to managed VoIP doesn't have to be a headache. Here, Verizon Business offers 10 top tips to ensure you get what you need. Continue Reading
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News
29 Jan 2007
VoIP call features give users more bang for their buck
2006 saw an increase in the popularity of VoIP and encouraged many competing service providers to offer features such as voicemail and Caller ID as standard in their best-selling service plans. Continue Reading
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Feature
28 Jan 2007
VoIP case studies: What you need to know
Case studies are the next best thing to being there. Learn how others overcame the expected and the unexpected challenges of a VoIP migration in our case studies series. Continue Reading
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News
24 Jan 2007
iSCSI SANs grow in midmarket, enterprise
Because transporting "SCSI over IP" leverages ubiquitous Ethernet networks, that translates to lower cost, easier maintenance and simpler management, which makes SAN deployment more attractive for SMEs. Continue Reading
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Feature
24 Jan 2007
VoIP security monitoring gets proactive
VoIP security and traffic monitoring have become imperatives, but it can still be tricky on a converged VoIP and data network. Continue Reading
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News
24 Jan 2007
RSVP ready to manage VoIP, video traffic
Though its 10 year past was riddled with failures, RSVP is fast returning as one of the best tools for managing QoS for VoIP and video. Continue Reading
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News
18 Jan 2007
Can Caller ID on VoIP calls be customized?
Can I create the CID, name, area code and phone number that will display when I place a call via VoIP? Who do you like for VoIP service? Continue Reading
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News
18 Jan 2007
What considerations do I need to make when setting up a VoIP system to our remote office?
What considerations do I need to make when setting up a VoIP system to our remote office? Continue Reading
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News
18 Jan 2007
WAN/WAFS platform specifications
Product snapshots highlighting key specifications for a cross section of WAFS and WAN optimisation products intended for small, medium, and large organisations. Continue Reading
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News
17 Jan 2007
VoIP security testing fundamentals
VoIP security testing fundamentals are discussed in this guide -- how to test a VoIP system, what tools to use, how to use fuzzing to test VoIP security. Continue Reading
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News
09 Jan 2007
Network configuration management key to VoIP success
While companies spend millions on upgrading infrastructure for VoIP, little attention is given to solving the largest source of downtime – configuration-related outages due to human error. Continue Reading
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News
09 Jan 2007
Network configuration management key to VoIP success
While companies spend millions on upgrading infrastructure for VoIP, little attention is given to solving the largest source of downtime – configuration-related outages due to human error. A well-defined change management process built around a configuration management system can virtually eliminate the "self-inflicted" errors, which currently account for about 60% of all network outages. Continue Reading
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News
08 Jan 2007
Convergence, interoperability key in disaster planning
Convergence and interoperability are major factors in ensuring communications continuity in a disaster. Continue Reading
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Feature
01 Jan 2007
Top 10 mobile tips of 2006
Review of the popular mobile technical tips of 2006 from our stable of mobile experts; Lisa Phifer, Craig Mathias, Daniel Taylor, Kevin Beaver and Robbie Harrell. Continue Reading
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News
21 Dec 2006
Skype Trojan: Much ado about nothing?
This week in Security Blog Log: A Trojan horse has captured headlines by targeting Skype users. But some believe the threat is being blown out of proportion. Continue Reading
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News
18 Dec 2006
VoIP hacking exposed in new book
VoIP hacking is a reality, and in a new book, two VoIP security experts outline the tools and tricks to avoid a system-crushing hack. Continue Reading
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Feature
17 Dec 2006
Enterprises are open to Asterisk
Organisations have become so comfortable with VoIP and standards that open-source technologies like Asterisk are being given serious consideration over big iron PBX platforms. Learn all about Asterisk here. Continue Reading
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News
17 Dec 2006
Top 10 VoIP tips of 2006
Echo and latency issues top the list in 2006, as seen in our top 10 list of most popular tips. If you have missed any of these tips, now is the time to catch up before the end of the year. Continue Reading
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News
13 Dec 2006
Hosted VoIP eliminates cost, complexity
Hosted VoIP is being adopted at increasing rates as more and more companies look to avoid the excess costs and complexities of on-premise solutions. Continue Reading
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News
13 Dec 2006
VoIP management tools: Calculating ROI
Before purchasing management tools for VoIP, you may need to calculate the return on investment (ROI) to justify the cost of those tools. In this tip, Gary Audin explains how to calculate ROI and provides specific checklists for calculating the ROI for VoIP management tools. Continue Reading
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News
13 Dec 2006
Hosted VoIP eliminates cost, complexity
Hosted VoIP is being adopted at increasing rates as more and more companies look to avoid the excess costs and complexities of on-premise solutions. Continue Reading
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News
29 Nov 2006
Video conferencing brings desktop VoIP, app sharing
Voice, video and Web conferencing vendor Genesys adds desktop VoIP and enhanced application sharing to its collaboration lineup. Continue Reading
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Feature
26 Nov 2006
Managed and hosted VoIP: muddling through
For companies looking for an alternative to a premise-based phone system, there are plenty available, and they come in all shapes and sizes. Get a clearer understanding of exactly what's available so you can ask the right questions to get the managed or hosted service your firm needs. Continue Reading
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News
26 Nov 2006
Managed and hosted VoIP: muddling through
Managed and Centrex and hosted, oh my! For companies looking for an alternative to a premise-based phone system, there are plenty available, and they come in all shapes and sizes. Get a clearer understanding of exactly what's available so you can ask the right questions to get the managed or hosted service your organization needs. Continue Reading
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News
16 Nov 2006
How can a small business achieve high quality VoIP?
As a small trader, I must be able to communicate with my trading partners who are often in other countries. We use IP telephony to keep costs down. Can you suggest how I can have high quality VoIP calls that will exceed PSTN call quality? Continue Reading