Voice networking and VoIP
-
News
29 Nov 2023
AI to drive Zoom to new levels in 2024
Collaboration and communications company’s GenAI technology to be cornerstone of hybrid workspace where technology aligns with real user needs Continue Reading
-
News
24 Nov 2023
Eir Ireland transforms contact centres to enhance customer experience
IT service provider announces partnership with leading Irish telco and technology firm to transform customer service, replacing legacy call centre systems with an API-first experience orchestration platform Continue Reading
-
News
18 Sep 2006
VoIP user experience tested
Most VoIP monitoring is focused on quality of service, but one new company is taking a different tack and looking at the quality of experience. Continue Reading
-
News
14 Sep 2006
Calling network management vendors: It's time to get on board with VoIP
Despite the hype, full-scale VoIP deployments are hard to find. According to our research at Yankee Group, over 80% of U.S. enterprises have VoIP deployed somewhere in their organization in some shape or form. This includes departmental trials and development environments. These kinds of statistics combined with a frenzy of media and vendor hype would leave one with the impression that we're right around the corner from ubiquitous VoIP and if you haven't deployed it yet, you're a luddite and you're putting your business at risk. However, digging a little deeper into our research we discover that a mere 6% of U.S. enterprises have VoIP running throughout their organization and caution is more the norm than the exception Continue Reading
-
News
12 Sep 2006
Is there a generic blueprint for an IP-based call center?
Is there a generic blueprint for an IP-based call center? Where could I find one? Continue Reading
-
News
11 Sep 2006
VoIP still a confusing area for SMBs
A study released at today's VON conference in Boston suggests that SMBs -- despite their growing use of VoIP -- are still confused about VoIP technology. Continue Reading
- News 06 Sep 2006
-
News
06 Sep 2006
VoIP startup untethers would-be mobile workers from wireline office phones
VoIP startup DiVitas Networks has voice-over-WiFi-to-cellular technology in the works that gives endusers access to enterprise apps and puts dual-mode handset management in the hands of network administrators. Continue Reading
-
News
06 Sep 2006
VoIP startup untethers would-be mobile workers from wireline office phones
VoIP startup DiVitas Networks has voice-over-WiFi-to-cellular technology in the works that gives endusers access to enterprise apps and puts dual-mode handset management in the hands of network administrators. Continue Reading
-
News
05 Sep 2006
VoIP outsourcing: Save money and gain flexibility
VoIP outsourcing is the way to go for organisations looking to deploy voice services quickly and flexibly without a major investment in skills and upkeep. Continue Reading
-
News
05 Sep 2006
VoIP outsourcing: Save money and gain flexibility
VoIP outsourcing is the way to go for organizations looking to deploy voice services quickly and flexibly without a major investment in skills and upkeep. Continue Reading
-
News
04 Sep 2006
Revamped Cisco WAFS worth the wait, users say
Months late, Cisco has finally released a combined Wan optimisation and WAFS product, while startups like Riverbed have been snapping up the customers. But some Cisco beta testers say it has been worth the wait. Continue Reading
-
News
04 Sep 2006
Instant messaging boom brings security concerns
Instant messaging (IM) has made significant inroads to the enterprise, but using public IM applications may open up security holes in the network. Continue Reading
-
News
30 Aug 2006
VoIP outsourcing: Save money while gaining flexibility
VoIP outsourcing is the way to go for firms looking to deploy voice services quickly and flexibly without a major investment in skills and upkeep. Continue Reading
-
News
29 Aug 2006
AT&T breach affects 19,000 customers
Online outlaws hacked into an AT&T computer system and stole credit card data on thousands of customers. AT&T has offered to pay for credit monitoring services for those affected. Continue Reading
-
News
22 Aug 2006
Column: VoIP applications fuel the next wave of VoIP innovation
The first phase of VoIP is nearing the end and corporations will soon find a variety of third-party desktop applications that run on VoIP. Has VoIP improved the day-to-day for end users? Continue Reading
-
News
21 Aug 2006
Briefs: VoiceCon in the news
This week at VoiceCon we saw everything from managed VoIP services to IP phones made to make mobile workers right at home, wherever they are. Continue Reading
-
News
16 Aug 2006
Cisco struggles with SIP firewall flaw
Cisco admits it can't reproduce a SIP security flaw in its PIX firewall that was first identified by a researcher at Black Hat. Continue Reading
-
News
16 Aug 2006
Briefs: VoIP in the news
Asterisk maker Digium gets major funding; Quintum's VoIP switch offers backup option for branch office; The Cisco Store makes the case for unified communications. Continue Reading
-
News
15 Aug 2006
Cisco says it can't reproduce PIX flaw
Ever since a researcher at Black Hat outlined a flaw in the PIX firewall, Cisco has been trying to reproduce the security hole. So far, the company has been unsuccessful. Continue Reading
-
News
15 Aug 2006
Cisco boosts VoIP certification
The upgraded CCNP midlevel Cisco certification now incorporates VoIP, security and wireless to boost converged network skills among enterprise professionals. Continue Reading
-
News
06 Aug 2006
VoIP call quality on the decline
Advances in technology have made VoIP more common, but that hasn't stopped VoIP call quality from dropping steadily over the last 18 months, according to a recent study by Brix Networks. Continue Reading
-
News
03 Aug 2006
Vendors reject preferential knowledge sharing
While Cisco continues to investigate a potential PIX firewall flaw, it and other vendors say sharing security information quickly and indiscriminately is always the best policy. Continue Reading
-
News
02 Aug 2006
Possible Cisco zero-day exploit revealed at Black Hat
Details of an alleged flaw related to SIP and PIX appliances, briefly mentioned in a Wednesday Black Hat presentation, are being kept under wraps as Cisco and US-CERT investigate. Continue Reading
-
Feature
10 Jul 2006
Case study: A valuable solution
A new telephony and call centre solution from Inter-Tel has transformed the way that e.surv Chartered Surveyors is able to work. Continue Reading
-
Feature
17 Feb 2006
Be careful you don't get more than you pay for with VoIP
Implementing VoIP is attractive for all companies in particular SMBs. However, there are issues to address that may cost you more than what you save Continue Reading
-
Feature
09 Jan 2006
Voicing concerns on Skype
Skype has blazed a trail in the Voice over IP arena; its popularity hasn’t gone unnoticed by the hacker community however Continue Reading
-
News
12 Oct 2005
Quiz: What's your infosec IQ?
We've collected our toughest questions to see how well you stand up to a challenge. Put your knowledge to the test and let us know how you do. Continue Reading
-
News
11 Sep 2005
VoIP turns up the heat on firewalls
New research shows that many organizations are increasingly concerned about VoIP security and plan to augment their firewalls within the next year, changing the landscape of the firewall market. Continue Reading
-
Feature
28 Jul 2005
VoIP and IPT are hot tickets for the IT industry
Voice over IP (VoIP) and IP telephony (IPT) are the hot tickets in the current IT industry. In the space of two weeks in late May and June 2005, two major European trade shows — VON 2005 and VoIP for Business —have each exhibited a welter of products and services that seem wonderfully compelling. Continue Reading
- News 26 Jul 2005
-
News
13 Jun 2005
Gartner underscores five overblown threats
Two Gartner analysts debunk five overhyped security risks they claim are causing companies to miss out on some key emerging technologies. Continue Reading
-
Feature
25 Feb 2005
Whisky galore with IP
Chivas can toast future success thanks to a cost-effective IP data network Continue Reading
-
Feature
21 Oct 2004
IP everything, essentially
What are the fundamental deliverables of IP networks? How can you use IP networks to gain financial benefits in addition to... Continue Reading
-
Feature
21 Oct 2004
The basis of profitability
Not so long ago, you didn't have much choice - your IT and communications requirements were acquired, implemented and maintained... Continue Reading
-
Feature
14 Sep 2004
Management matters
Cath Everett finds out how you stay on top of networking. What are the management issues related to your telecoms and networks... Continue Reading
-
News
27 Aug 2004
Over-specify when buying low cost replacement for Frame Relay
A project manager reveals how a VPN saved £275,000 a year Continue Reading
-
News
20 Apr 2004
Cisco SNMP flaw allows for DoS attacks
A coding flaw in Cisco's IOS software for certain routers and switches could leave networks vulnerable to denial-of-service attacks. Continue Reading
-
Feature
06 Dec 2000
The VPN dilemma
With traditional networks choking on data, Liz Biddlecombe investigates the pros and cons of managing a VPN yourself or... Continue Reading