Mobile technology

Trainline uses predictive analytics to help rail passengers save money

Travellers using Trainline’s app can save money on tickets after the introduction of an in-app feature called Price Prediction Continue Reading

By

• Zach Emmanuel, Computer Weekly

Formula 1: Mercedes team turns to big data in quest for victory in Grand Prix

Data analytics could help Mercedes-AMG Petronas Motorsport team gain an edge on rival Ferrari during the 2017 and 2018 Grand Prix season. Its head of IT, Matt Harris, reveals the team’s plans Continue Reading

By

• Bill Goodwin, Investigations Editor

IoT networks a massive sales opportunity for operators, claims GSMA

Commercial initiatives around low power wide area network infrastructure will present mobile operators with a potential $1.8tn revenue opportunity over the next decade Continue Reading

By

• Alex Scroxton, Security Editor

US Open tennis uses IBM AI to create video highlights

Fans of the US Open are able to access match highlights provided by IBM's Watson artificial intelligence system Continue Reading

By

• Zach Emmanuel, Computer Weekly

Content delivery innovation improves user experience for e-tailer

WorldStores Group, the owner of a number of online home and lifestyle retail brands, has transformed its customer experience with enhanced content delivery capabilities from Instart Logic Continue Reading

By

• Alex Scroxton, Security Editor

App-based challenger bank Starling enters next stage of its journey

Thousands of people are downloading Starling’s app every week as the bank builds its customer base Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Flash memory and OLED shortages will hit smartphone sales

Analysts at Gartner have warned that a components shortage will affect sales of high-end smartphones Continue Reading

By

• Alex Scroxton, Security Editor

Why embracing new technology is key to successful IT service desks

IT was slow to support bring your own device (BYOD). Now chatbots and digitisation are rewriting IT service management best practices Continue Reading

By

• Cliff Saran, Managing Editor

How banking technology has changed since the crash

In this week’s Computer Weekly, 10 years after the financial crash, we examine how banking technology has changed as a result of the economic crisis. We look at how GDPR, the EU’s new data protection laws, will affect your data storage strategies. And we ask if the cryptocurrency boom will remain a niche pursuit or whether the underlying technologies can bring benefits for enterprise IT. Read the issue now. Continue Reading

Wearables on the rise in the Middle East

The take up of wearables in the Middle East is growing mainly as a result of consumer demand for smartwatches Continue Reading

By

• Alicia Buller

UK rail passengers don’t trust on-board Wi-Fi

YouGov survey commissioned by Cobham Wireless finds UK commuters are increasingly frustrated with connectivity standards on the rail network Continue Reading

By

• Alex Scroxton, Security Editor

Tech takes the lead in the Tour de France

In this week’s Computer Weekly, we find out how the Tour de France – the world’s greatest bike race - is transforming its relationship with fans thanks to internet of things, data analytics and machine learning technology. We analyse industry reaction to the UK government’s new data protection laws. And our new buyer’s guide looks at Microsoft’s cloud-based Office 365 software suite. Read the issue now. Continue Reading

Most consumers think they are more digitally savvy than some retailers

Consumers are becoming increasingly digital in the way they shop, and a survey shows nearly 60% think they are more digitally innovative than some retailers Continue Reading

By

• Clare McDonald, Business Editor

Bristol hosts successful test of 5G mobile edge computing

Participants in the three-week trial of mobile edge computing technology took part in a virtual treasure hunt around the city centre Continue Reading

By

• Alex Scroxton, Security Editor

BBVA tops Forrester mobile bank app chart

Spanish bank BBVA has the best mobile banking app in the world, according to Forrester Research Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CIO interview: Daniel Gebler, chief technology officer, Picnic

The Netherlands has the highest supermarket density in the world, yet a technology company has been able to gain market share from the established order Continue Reading

By

• Kim Loohuis

CW Benelux: IoT Tech Day showcases innovation

Read about this year’s IoT Tech Day in Utrecht, Netherlands, which featured hobby projects such as light-sensing curtains that automatically open and close, but also showed that the IoT is growing up to encompass more serious applications. Also read about the lessons to be learned from the ‘Petya’ ransomware attack that has hit 60 countries, and find out how Dutch railway stations are monitoring the movement of travellers to reduce people jams. Continue Reading

Nordic countries top digital nations ranking, but risk stalling

Nordic countries are leaders when it comes to digitisation – but they must continue to innovate to retain their position Continue Reading

By

• Eeva Haaramo

Formula 1 goes digital

In this week’s Computer Weekly, we find out how Formula 1 chief Ross Brawn hopes to make the sport more digital to enhance the fan experience of Grand Prix racing. We learn how virtual reality is being used to deliver healthcare services. And we examine the ethical concerns around artificial intelligence technology. Read the issue now. Continue Reading

Gaming apps ‘main source’ of mobile phishing attacks, research shows

Analysis of 100,000 corporate devices shows more than a quarter of traffic going to phishing domains was from gaming apps Continue Reading

By

• Zach Emmanuel, Computer Weekly

Interview: Vodafone CTO juggles legacy network and cutting-edge technology

Vodafone UK chief technology officer Jorge Fernandes talks legacy networks, digitisation and how he is positioning the operator to lead in the mobile-enabled future Continue Reading

By

• Alex Scroxton, Security Editor

Voice control in BBC iPlayer pilot demos Microsoft's AI ambitions

An internal BBC pilot in collaboration with Microsoft shows how voice control could be used on the iPlayer TV streaming app Continue Reading

By

• Cliff Saran, Managing Editor

Apple share price reaches record high on quarterly results

Apple’s share price rose 6% in after-hours trading to reach a record high in response to the company’s quarterly financial report Continue Reading

By

• Warwick Ashford, Senior analyst

The fields of Athenry – how Apple’s datacentre plans are causing turmoil in a small Irish town

In this week’s Computer Weekly, we look into Apple’s controversial plans to build a huge datacentre in a small town in the west of Ireland, and hear the local arguments it has caused. We find out how the Met Office is managing the vast quantities of data it uses for weather forecasting. And we examine Google plans to bring artificial intelligence tools to the job recruitment market. Read the issue now. Continue Reading

North Korean web users enjoy Amazon, Facebook and YouTube, report claims

Threat intelligence specialist Recorded Future claims that the North Korean elite are as plugged in to the worldwide web as any western citizen Continue Reading

By

• Alex Scroxton, Security Editor

How the DVLA is making driving digital

In this week’s Computer Weekly, we hear from the Driver and Vehicle Licensing Agency (DVLA) about how it is becoming a digital hub for motoring and moving away from its legacy IT. Our latest buyer’s guide examines the future of data management. And we look at the importance of understanding the small print in your software licensing agreements. Read the issue now. Continue Reading

Mastercard outlines future digital payment platforms after improvements to Qkr

Mastercard has developed its mobile app, Qkr, for spectators at The Open Championship. The improvements further demonstrate new digital payment platforms offered by the company Continue Reading

By

• Zach Emmanuel, Computer Weekly

Daimler and Bosch show off autonomous valet parking

A test of an app-based autonomous valet service is to take place at the Mercedes-Benz Museum in Stuttgart over the next few months Continue Reading

By

• Alex Scroxton, Security Editor

IBM results show slow transition to new business model

Cognitive is one of the cornerstones of IBM’s ‘strategic imperatives’, yet building out a portfolio of products and services will take time, IBM’s CFO admits Continue Reading

By

• Cliff Saran, Managing Editor

Stamford Bridge to offer stadium connectivity in partnership with Ericsson

Ericsson has begun its partnership with Chelsea to offer home fans a “seamless” connected experience Continue Reading

By

• Zach Emmanuel, Computer Weekly

How Formula 1 plans to digitise fan experience

For a sport built on advanced technology, Formula 1 has lacked a truly digitally enabled fan experience – but that could be about to change Continue Reading

By

• Cliff Saran, Managing Editor

Visa encourages US businesses to go cashless with £500,000 in hard cash

Card giant offers small US businesses financial support to upgrade their payments technology if they agree to abandon cash Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Cisco to build O2’s public Wi-Fi network for City of London

O2 enlists Cisco to help build out the multi-million pound public Wi-Fi network currently taking shape in London’s Square Mile Continue Reading

By

• Alex Scroxton, Security Editor

Australia’s Whispir dials into global market

Fast-growing cloud-based communications service provider expects to more than double its workforce within a year, and grow its business in the double-digit range Continue Reading

By

• Aaron Tan, Informa TechTarget

Legal & General picks HomeServe’s IoT LeakBot to protect homeowners

Insurance firm partners with HomeServe to deploy its internet of things LeakBot technology and lower customer premiums Continue Reading

By

• Alex Scroxton, Security Editor

The data analytics behind the Wimbledon tennis championships

In this week’s Computer Weekly, we find out how the All England Lawn Tennis Club is working with IBM to use data analytics to engage with fans of the Wimbledon championships. We examine whether IT automation will kill tech jobs or solve the growing skills gap. And we look at the issues around data portability between public cloud providers. Read the issue now. Continue Reading

Mobile operators must act soon as 5G business models emerge

Full deployment of a commercial 5G mobile network is still at least two years away, but new business models are already beginning to crystallise around the technology, and operators would be wise to start preparations soon, a new report claims Continue Reading

By

• Alex Scroxton, Security Editor

Europe takes measured approach to 5G, driven by ROI concerns

European operators may be more concerned with getting the maximum value for money from their 3G and 4G networks than rushing to roll out 5G Continue Reading

By

• Alex Scroxton, Security Editor

Sainsbury’s Group sales grow as Argos boosts performance

Group reports 8% increase in online grocery business and 10% rise in online Argos sales as total like-for-like sales jump 2.3% in first quarter Continue Reading

By

• Clare McDonald, Business Editor

How the iPhone shows the value of innovation in a capitalist economy

Ten years of watching the iPhone transform markets around the world demonstrates the economic value of technology innovation Continue Reading

By

• Tim Worstall, Adam Smith Institute

Be better connected in a wireless world

In this week’s Computer Weekly, we look at the latest developments in wireless technology and discover how enterprises can deliver secure and reliable wireless networks for staff and customers. We examine Microsoft’s PowerShell scripting language to understand why it’s become such an important tool for automating system administration. And we ask CIOs what it’s like to cross the divide and work for IT suppliers. Read the issue now. Continue Reading

App-based banking continues its ascent in the UK

The number of people banking from their mobile phones is increasing as more services are made available through the channel Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Will mobile networks cope with the end of roaming charges?

In this week’s Computer Weekly, while mobile users are celebrating the end of roaming charges in the EU, mobile networks have to deal with the consequences – we examine the industry challenges. We also look at the future plans for Openstack, the open source cloud environment. And we learn how European law enforcement is working with business to tackle organised cyber crime. Read the issue now. Continue Reading

Swedish fintech Klarna gains full banking licence

Swedish online payments provider Klarna becomes one of “the largest banks in Europe” after being granted an EU-wide banking licence by the Swedish Financial Supervisory Authority Continue Reading

By

• Eeva Haaramo

South African game reserve goes digital to save the rhino

Dimension Data and Cisco have teamed up to protect rhinos living on a private game reserve in South Africa with the latest networking and IoT sensor technology Continue Reading

By

• Alex Scroxton, Security Editor

Finnish mobile operators opt-out from free EU roaming

Finnish mobile operators have been exempted from new European Union data roaming rules for now Continue Reading

By

• Eeva Haaramo

Microchips implanted in hands could be in use for payments in 20 years

UK consumers are becoming more accepting that biometric authentication will become the norm for payments Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

HR technology essential to cutting-edge customer service, say big businesses

If you can’t get your internal HR systems right, the business will suffer – Jaguar Land Rover, Lufthansa and Russia’s Sberbank explain why Continue Reading

By

• Bill Goodwin, Investigations Editor

Mobile data traffic in ASEAN, Oceania to grow 11-fold by 2022

The expansion of 4G and IoT networks in ASEAN and Oceania will lead to a data deluge and drive cellular subscriptions to new levels Continue Reading

By

• Aaron Tan, Informa TechTarget

No Wi-Fi on board? Ryanair is making a costly mistake

Ryanair boss Michael O'Leary is making a costly mistake by ruling out in-flight Wi-Fi, argues iPass' Patricia Hume. It’s just under a year since the United Nations declared that internet access ... Continue Reading

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• Alex Scroxton, Security Editor

Patent group prepares for tough data protection laws by moving HR to the cloud

CPA Global to replace ERP-based HR system as it gears up to comply with the General Data Protection Regulation Continue Reading

By

• Bill Goodwin, Investigations Editor

Islamic State supporters shun Tails and Tor encryption for Telegram

Confidential communications show terror group’s supporters are turning to simple mobile phone messaging apps to exchange messages and distribute propaganda Continue Reading

By

• Bill Goodwin, Investigations Editor

Smart farming, IoT only way to feed growing population, says Beecham report

A report from IoT sector analyst Beecham says the agricultural industry will need to embrace smart farming methodologies to support the growing human population Continue Reading

By

• Alex Scroxton, Security Editor

Telefónica increases use of renewable energy to fight climate change

Telecoms operator behind UK’s O2 mobile network doubles down on existing commitments to renewable energy sources in the fight against climate change Continue Reading

By

• Alex Scroxton, Security Editor

Norwegian bakery chain gets the taste of mobile reporting

Baker Brun, a bakery company in Norway, is modernising its business processes through the latest technologies Continue Reading

By

• Eeva Haaramo

Quantum computing drives the future for Volkswagen

In this week’s Computer Weekly, Volkswagen’s global CIO explains how the car giant is using quantum computing to drive the future of transport. We examine how to make data analytics programmes work and deliver business value. And SAP’s CEO reacts to controversy around the software supplier’s indirect licensing policies that led to recent high-profile court cases. Read the issue now. Continue Reading

Gatwick launches augmented reality airport navigation

Gatwick has installed 2,000 beacons to help passengers find their way around the airport using augmented reality maps Continue Reading

By

• Lis Evenstad

Dubai financial services regulator launches temporary licence aimed at fintechs

Dubai is making it easier for financial technology companies to test out their ideas through a temporary licence Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Dutch railway uses IoT to reduce people jams

Railway stations in The Netherlands are monitoring the movement of travellers to manage traffic flow and reduce people jams Continue Reading

By

• Jasper Bakker

HSBC voice authentication tricked by twins

Twin brothers managed to trick HSBC’s voice recognition security system into giving account access to the wrong person Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Manx Telecom streamlines its business with VMware NFV

After deploying an NFV platform to replace its IMS service, Isle of Man-based telco has seen substantial improvements to its business agility and processes Continue Reading

By

• Alex Scroxton, Security Editor

Customer experience transformation at Macquarie bank brings legacy system retirement as a bonus

Australia’s Macquarie bank builds a data layer on top of legacy IT systems to transform customer experience Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Manchester trams halted by communications failure

A communications systems fault at Transport for Greater Manchester halted Metrolink tram services across the city on Sunday 14 May Continue Reading

By

• Alex Scroxton, Security Editor

Toys R Us introduces tablets for store staff

Toy and games retailer Toys R Us is trialling the use of tablets for store assistance to provide a better customer service experience Continue Reading

By

• Clare McDonald, Business Editor

BBC signs five-year enterprise ICT deal with Atos

As part of the broadcaster’s Aurora programme, it has signed up to five years of Atos as its technology services provider Continue Reading

By

• Lis Evenstad

Made.com trialling real-time chat for customer advice

Online retailer Made.com has partnered with Hero so showroom staff can chat live with online shoppers to help with queries and shopping decisions Continue Reading

By

• Clare McDonald, Business Editor

Aruba Atmosphere: Machine learning to transform networking

At Aruba Atmosphere EMEA in France, delegates learned how the network will incorporate machine learning features in the near future Continue Reading

By

• Alex Scroxton, Security Editor

Facebook revenues, profits and users up in first quarter

Despite a strong first quarter, investors are nervous about the future profitability and growth of Facebook as it indicates it is starting to hit advertising revenue limits Continue Reading

By

• Warwick Ashford, Senior analyst

Mayor of London seeks chief digital officer

Capital’s first-ever chief digital officer will oversee the digital transformation of public services across London Continue Reading

By

• Alex Scroxton, Security Editor

Nordea strikes partnership with Swedish mobile payment startup

Nordic bank links up with payments startup in its latest fintech project Continue Reading

By

• Eeva Haaramo

Case study: Specsavers furthers digital transformation with single customer view

UK retailer Specsavers has been in the process of digital transformation for several years, and has now partnered with Fujitsu to eliminate disparate systems and create a single customer view Continue Reading

By

• Clare McDonald, Business Editor

Motorola brings big data digital evidence service to UK police forces

Motorola is launching a digital evidence management service to UK police forces, backed off into AWS cloud infrastructure Continue Reading

By

• Alex Scroxton, Security Editor

Consortium hopes to drive autonomous car from London to Oxford

The Centre for Connected and Autonomous Vehicles has awarded an £8.6m grant to back a consortium attempting the UK’s first Level 4 autonomous vehicle test run, to take place within the next two-and-a-half years Continue Reading

By

• Alex Scroxton, Security Editor

CW Middle East: UAE faces IT recruitment challenge

In this issue, read how organisations in the UAE face a challenge to attract and retain top-quality CIOs and other key IT staff as the region seeks to tackle a technology skills gap. Also, Dubai’s Roads and Transport Authority has revealed that plans to unveil passenger-flying cars are in the final stages, with the initiative expected to launch in July 2017. Meanwhile, the UAE is mirroring global trends by eagerly adopting virtual reality technology. Continue Reading

Chatbots, Fitbits and AI: IT suppliers identify the top trends in HR technology

Businesses are using Fitbits, artificial intelligence and chatbots to improve working life as competition increases to recruit talented ‘millennials’ Continue Reading

By

• Bill Goodwin, Investigations Editor

Virtual reality in healthcare

In this week’s Computer Weekly, we find out how virtual reality technology is starting to be used to improve health and patient care. We examine the new UK tax laws that are causing IT contractors to quit government digital projects. And we analyse the software licensing issues arising from SAP’s recent court case over indirect access to its applications. Read the issue now. Continue Reading

Customer expectation is biggest problem for retail, says panel

As retailers increasingly try to serve consumers across online, in-store and mobile, the main challenge they face is consumer expectation, according to a panel of experts Continue Reading

By

• Clare McDonald, Business Editor

Essential guide to laptop, desktop PC and mobile device strategy

A guide to the latest technologies and best practice in enterprise IT strategy for laptops, desktop PCs and mobile Continue Reading

CIO interview: Richard Sharp, CTO, Shazam

We speak to the new chief technology officer at music discovery service Shazam about how to foster an innovation culture Continue Reading

By

• Cliff Saran, Managing Editor

Telenor launches IoT pilot in Norway

Telenor is opening up its IoT infrastructure in Norway to encourage students and entrepreneurs to develop IoT products and services Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Technology investments core to JP Morgan Chase success

US investment bank is reaping the benefits of its $9.5bn annual technology spend Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Singapore to shutter 2G services by April 1

2G is making way for 3G and LTE networks in the city-state, but the legacy technology will remain in other markets with significant machine-to-machine investments Continue Reading

By

• Aaron Tan, Informa TechTarget

Making the UK fit for 5G

In this week’s Computer Weekly, we look at the government’s new 5G strategy and assess whether it’s enough to stimulate development of next generation mobile networks. We meet some of the Silicon Valley startups hoping to revolutionise big data analytics. And we examine how to prevent the move to DevOps from harming work-life balance for IT professionals. Read the issue now. Continue Reading

Serco uses HR technology to cut recruitment bill

International outsourced services supplier Serco is investing in HR recruitment technology to help it hire 15,000 to 20,000 people a year Continue Reading

By

• Bill Goodwin, Investigations Editor

Vodafone brings offshore contact centre work to UK

Mobile operator Vodafone is creating 2,100 jobs in the UK by reducing the amount of call centre work done offshore Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

MSC Cruises goes digital with Deloitte, Samsung and HPE

MSC Digital has worked with Deloitte, HPE and Samsung to build a digitally powered passenger services using tablets, kiosks, bluetooth and facial recognition Continue Reading

By

• Cliff Saran, Managing Editor

Birmingham Airport uses sensor tracking to reduce queue times

Birmingham Airport has installed Wi-FI and Bluetooth sensors to gather valuable information on how long travellers are taking to move through the immigration process at the UK Border Continue Reading

By

• Alex Scroxton, Security Editor

Nordea brings social aspect to saving with fintech startup Spiff

Nordea launches a mobile savings app from Norwegian finanical technology company Spiff Continue Reading

By

• Eeva Haaramo

Centrica eliminates more than 20 IT systems after replacing SAP with cloud HR technology

Energy and services company claims major savings in IT costs after moving its HR services to the cloud Continue Reading

By

• Bill Goodwin, Investigations Editor

WhatsApp, Signal, ProtonMail safe from CIA hacking tools

Top secure messaging and email apps are said to be safe from CIA hacking tools, but organisations are urged to assess their own vulnerability if the tools were to fall into the hands of cyber criminals Continue Reading

By

• Warwick Ashford, Senior analyst

Industrial control systems pose big risk to security

In this week’s Computer Weekly, we examine the risks to critical national infrastructure from security vulnerabilities in legacy industrial control systems. DevOps is growing in popularity – we find out about the organisational, process and cultural approaches to make it succeed. And we ask CIOs how they are becoming hybrid IT and digital leaders. Read the issue now. Continue Reading

Virtual reality simulation helps KLM engineers escape in an emergency

Dutch airline KLM develops virtual reality simulation to show engineers what to do if a maintenance hangar catches fire Continue Reading

By

• Bill Goodwin, Investigations Editor

Thorough network upgrade underpins University of Law’s IT

Legal education specialist the University of Law has undertaken a multi-million pound future IT project to refresh its networks, Wi-Fi and datacentre infrastructures across multiple locations Continue Reading

By

• Alex Scroxton, Security Editor

UK sailing team picks BT to help beat Oracle at America’s Cup

BT is to supply a 4G wireless and fixed network to support the Land Rover BAR America’s Cup team, led by Olympian Ben Ainslie, in its bid to win the 35th America’s Cup Continue Reading

By

• Alex Scroxton, Security Editor

MWC 2017: Barcelona trial uses IoT and big data to manage tourists

Barcelona, the host city for Mobile World Congress, has been demonstrating its use of the internet of things and big data to help manage visitors to Antoni Gaudi’s Sagrada Familia Continue Reading

By

• Alex Scroxton, Security Editor

MWC 2017: An overview of what's going on at Mobile World Congress

We give a quick tour of some of the hot new technologies and trends on show at Mobile World Congress in Barcelona Continue Reading

By

• Adrian Bridgwater

Navigating software licences

In this week’s Computer Weekly, after SAP won a court case against a major customer, Diageo, over £58m in charges for indirect use of its software, we look at what this means for users. We talk to the IT consultancy that recruits only autistic IT professionals. And we look at the CIO’s big challenges for the year and find out what CEOs expect of their IT leaders. Read the issue now. Continue Reading

Greenpeace calls for sustainable smartphone manufacturing

Electronic waste and the carbon emissions from manufacturing are among the areas smartphone makers must address, says environmental organisation Continue Reading

By

• Cliff Saran, Managing Editor

ASEAN’s first nationwide IoT network debuts in Singapore

Sigfox-based IoT network now covers 95% of Singapore, meaning enterprises can connect devices to the network nationwide Continue Reading

By

• Aaron Tan, Informa TechTarget

CW Nordics: Top IT priorities for Nordic CIOs in 2017

In this first issue of CW Nordics in 2017 we take a look what CIOs in the region are expecting in the year ahead. We asked a select group of CIOs and analysts in Denmark, Finland, Norway and Sweden what IT projects are at the top their priority lists. Also read about the Nordic region as a hotspot for IT startups, with Sweden punching above its weight in financial technology. And find out how board executives at healthcare company Elekta are analysing workforce data to make better strategic decisions. Continue Reading