Internet technology
Internet technology has transformed businesses and public services, and as a result has also revolutionised the IT department. Web trends such as e-commerce, social media, Web 2.0 and cloud computing are essential elements of any successful IT strategy. We follow the latest developments and help IT managers choose the right products for their organisation.
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News
07 Jun 2024
European data chief prepares bid to get UK to join EU digital single market
Data initiative Gaia-X is trying to plug the UK into a planned digital European single market, as the EU seeks to extend the reach of vast and controversial data laws over global supply chains Continue Reading
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News
20 Dec 2023
Top 10 Benelux stories of 2023
The Benelux region is researching some of the latest digital technologies of the future with efforts to ensure the region keeps pace in quantum computing and artificial intelligence Continue Reading
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News
20 Jan 2017
BT draws fire over broadband price hike
Consumer broadband groups have hit out after BT put up its broadband prices Continue Reading
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News
19 Jan 2017
Southampton FC signs up to cloud-based e-commerce
The cloud-based system by Advanced supports fan engagement and is able to handle peaks in traffic on Southampton FC’s website Continue Reading
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News
18 Jan 2017
Quip acquisition of Unity&Variety beefs up subsidiary
Salesforce hopes to add visual and creative elements to its document tool, while Commerce Cloud's integration with Facebook Ads hopes to make buying easy. Continue Reading
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News
17 Jan 2017
HSBC appoints technology advisers to keep pace with IT changes
Bank hopes to gain knowledge about technologies such as artificial intelligence and biometric security through its new technology advisory board Continue Reading
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News
17 Jan 2017
Aldo uses Salesforce to drive ‘customer delight’
Luxury retailer is using Salesforce to drive engagement, a seamless experience and customer loyalty Continue Reading
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News
13 Jan 2017
Davos: Technology poses new risks to jobs, economies and society
Politicians and business leaders will discuss the risks posed by technology to jobs, political stability and cyber security at the World Economic Forum in Davos Continue Reading
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News
12 Jan 2017
Lloyds Bank digital banking problems an industry warning
Lloyds Bank’s digital banking problems still unresolved after a second day Continue Reading
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E-Zine
12 Jan 2017
CW Middle East: UAE takes lead in autonomous car trials
Self-driving cars are one of the most exciting developments in technology. Companies like Google and Tesla are pioneering the technology. But it might be countries in the Middle East, with the poorest road safety records in the world that could benefit most. Despite significant regional spending on safety campaigns, the UAE still clocks up 12.7 road deaths per 100,000 people, with 30.4 in Oman, 24.8 in Saudi Arabia, 16.5 in Kuwait, 14 in Egypt and 13.2 in Qatar. In September Dubai’s Road and Transport Authority (RTA) trialled a public driverless vehicle in the city’s Downtown area, running along a 700-metre trial route. Continue Reading
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News
11 Jan 2017
Tech focus helps Singapore go second in globalisation index
Singapore is the second most globalised economy in the world and its IT infrastructure is critical to this achievement Continue Reading
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News
06 Jan 2017
Half of the younger generation still prefer a traditional checkout
The use of technology in retailers is increasing, but despite growing omni-channel adoption, many young people still prefer a traditional checkout Continue Reading
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News
05 Jan 2017
UK youngsters unwittingly exposing private data
The UK children's commissioner has called for better support for child privacy after study shows most are unknowingly agreeing to share private data Continue Reading
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Blog Post
30 Dec 2016
Just Eat showcases innovative “food tech” - the future of online delivery
Online food delivery service Just Eat has a number of ideas for how food tech will influence the future of online food delivery, including technologies such as augmented reality (AR) artificial ... Continue Reading
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News
30 Dec 2016
Top 10 financial services stories of 2016
Here are 10 of the most popular fintech articles on Computer Weekly in 2016 Continue Reading
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News
23 Dec 2016
Top 10 networking stories of 2016
A look back at Computer Weekly’s most-read networking stories of 2016 Continue Reading
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News
22 Dec 2016
Almost 90% of customers say social media availability affects brand loyalty
Customers expect to be able to contact brands via social media, with nine out of 10 claiming availability of a brand through their preferred social channel has an impact on their retailer loyalty Continue Reading
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News
15 Dec 2016
Industry backs call for government action on 5G
The mobile industry has rallied around this week’s National Infrastructure Commission report on 5G and telecoms Continue Reading
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News
13 Dec 2016
GP tests out connected stethoscope, cleared for NHS use
A digitally connected stethoscope from a Silicon Valley startup is now available in the UK and promises to change patient-doctor interaction Continue Reading
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News
07 Dec 2016
The United Arab Emirates enterprise IT trends for 2017
The UAE is already a leader in areas such as smart city developments, and 2017 looks set to see organisations in the country increase its adoption of other transformational IT Continue Reading
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News
07 Dec 2016
UKtech50 interview: ARM Holdings CEO Simon Segars
The UKtech50 most influential person in UK IT 2016, ARM Holdings CEO Simon Segars, shares his thoughts on the consequences of Brexit, access to skills and the importance of security in a world full of connected devices Continue Reading
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News
06 Dec 2016
Ofcom reveals duct and pole sharing proposals for fibre broadband
Regulator has made a number of suggestions to make it easier for broadband providers to get access to BT Openreach’s ducts and poles Continue Reading
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News
02 Dec 2016
Academics link payment card vulnerability to Tesco Bank cyber heist
UK academics uncover a vulnerability in online payment systems, which they say could have been used in the Tesco Bank cyber heist Continue Reading
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E-Zine
01 Dec 2016
CW ASEAN: Building a digital future
In this month's CW ASEAN, read how Singapore is investing in technologies and skills to become a leader in the digital age. We analyze how the government has reorganized two departments to help digital technology prosper and hear from those in the finance and education sectors backing the move, as well as the man heading the newly formed department. We also look at how desktop virtualization will continue to grow in the Asean region, and focus on one example in Thailand, where the country’s health ministry is embracing virtualization in a push towards e-health. This issue also covers how organisations in Malaysia and Singapore are facing tough competition to attract the right skills to drive their IT strategies. Continue Reading
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News
01 Dec 2016
AWS CEO hails "changing of the guard" in enterprise IT on the back of cloud growth
AWS CEO Andy Jassy hits out at “old guard” enterprise IT suppliers, while talking up his company’s ability to out-sell and out-innovate them Continue Reading
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News
30 Nov 2016
Mastercard uses artificial intelligence for transaction approval
Mastercard is using artificial intelligence to reduce the number of transactions that are wrongly declined, while maintaining security Continue Reading
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News
29 Nov 2016
BT and Openreach to split: but what will change as a result?
The telecoms industry has welcomed Ofcom’s decision to legally split BT and Openreach, but what, if anything, will actually change? Continue Reading
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News
29 Nov 2016
Ofcom to legally separate BT and Openreach
Telecoms regulator Ofcom is to push ahead with plans to require the legal separation of BT and Openreach Continue Reading
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News
25 Nov 2016
CBRE: Cloud drives Q3 demand for colocation space in Frankfurt and London
CBRE’s third-quarter datacentre market tracker highlights soaring demand for colocation capacity in Frankfurt and London, as cloud providers court European enterprises Continue Reading
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News
24 Nov 2016
How InterContinental Hotels connects with real-time marketing
InterContinental Hotel Group’s European marketing manager, Charlie Aspey, tells Computer Weekly how the firm has deployed dynamic email marketing across all its hotel brands Continue Reading
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News
23 Nov 2016
Case study: How the RAC is digitising roadside assistance
The RAC, an organisation steeped in tradition, is on a modernisation drive. We look at how Microsoft Azure is helping it digitise older cars Continue Reading
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News
23 Nov 2016
Nationwide breaks norm and opens branch because of technology
Nationwide Building Society is bringing a bank branch back to Glastonbury to try out new technology on customers Continue Reading
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News
22 Nov 2016
Alleged hacker Lauri Love’s ‘life will be destroyed’ under Trump regime
Supporters fear for activist Lauri Love if his extradition to face hacking charges to the US goes ahead Continue Reading
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News
21 Nov 2016
Foot Locker to roll out ‘best fit’ recruitment software after productivity hike
Sports retailer to adopt online software to identify best job candidates after its use led to double-digit rise in team performance in US stores Continue Reading
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News
17 Nov 2016
Lending platform pioneer Zopa aims to become a UK bank
Zopa, the company that pioneered the peer-to-peer lending sector with its tech platform, looks to add more disruption to the retail banking market Continue Reading
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News
17 Nov 2016
ASA calls for clarity on broadband speed claims
The Advertising Standards Agency turns its attention to how broadband providers advertise the speed of their packages, amid fears that consumers may be misled Continue Reading
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E-Zine
17 Nov 2016
CW Benelux: Mobile payments boom
In this quarter’s CW Benelux, we look at how a combination of the right technology and consumer acceptance is driving mobile commerce in the Netherlands. We also hear from the CIO of Brussels Airlines, which is transforming its business digitally through a strategy that links traditional IT with its customers through a digital skin, and the CIO of HR services provider Randstand Group Netherlands, for which technology is becoming crucial in its communication with clients and candidates. Read the issue now. Continue Reading
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E-Zine
15 Nov 2016
Counting the cost of financial cyber crime
In this week’s Computer Weekly, the cyber security of banks is under scrutiny after an attack on Tesco Bank leads to millions lost in fraudulent transactions. Our latest buyer’s guide, on server operating systems, looks at the new features in Windows Server 2016. And Coca-Cola explains how a move to the cloud is helping motivate staff. Read the issue now. Continue Reading
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News
15 Nov 2016
Amber Rudd orders Lauri Love extradition to US to face hacking charges
Engineering student Lauri Love faces trials in three US states and a possible 99-year jail sentence for allegedly hacking into US government computer systems as part of a political protest, despite concerns over his health Continue Reading
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News
11 Nov 2016
GDS strategy aims to 'take digital transformation further'
An early draft of the new Government Digital Transformation Strategy, seen by Computer Weekly, aims to tackle the challenge of breaking down civil service IT siloes Continue Reading
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News
11 Nov 2016
White space spectrum to bring wireless broadband to Isle of Arran
Suppliers Nominet and Broadway Partners collaborate to trial the use of TV white space spectrum to improve broadband coverage on the Isle of Arran in Scotland Continue Reading
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E-Zine
08 Nov 2016
The march of the robot workers
In this week’s Computer Weekly, we look at how artificial intelligence is being used to automate existing jobs, including roles as varied as IT administrators and customer service agents. Capital One’s European CIO talks about how to create an agile business. And we offer tips on how to deal with an Oracle software audit. Read the issue now. Continue Reading
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News
02 Nov 2016
Coca-Cola cloud project bottles rewards for 25,000 staff
Coca-Cola European Partners, which bottles 15 billion litres of soft drinks each year, is working with an HR technology supplier to develop flexible rewards packages for its 25,000 employees Continue Reading
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News
01 Nov 2016
Insurers face same legacy system battle as retail banks
The biggest barrier to insurance companies adopting digital technology is their heavy reliance on legacy IT systems Continue Reading
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E-Zine
01 Nov 2016
The future of connected cars
In this week’s Computer Weekly, we examine how software is reshaping the car industry, with internet-connected cars presenting challenges and opportunities for the sector. IT suppliers are putting up prices in the UK as the value of the pound falls – we look at the implications. And Eurostar’s digital chief talks about overhauling IT to meet demanding passenger expectations. Read the issue now. Continue Reading
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News
26 Oct 2016
John Lewis chooses three retail tech startups to receive 2016 JLab funding
Department store retailer John Lewis selects three retail tech startups to receive their share of the £200,000 JLab funding pot Continue Reading
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News
25 Oct 2016
Australian IT spending to be near A$85bn in 2017
Australian CIOs must plan digital platforms that can connect to customer and business networks – or risk losing customers Continue Reading
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News
25 Oct 2016
Case study: Ocado uses machine learning to help customer services deal with email overload
Ocado's head of data, Dan Nelson, reveals details of how the online grocer is using machine learning to bolster the responsiveness of its customer service teams Continue Reading
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News
25 Oct 2016
How collaboration will feature in the future of digital supermarkets
Morrisons’ new deal with Ocado has helped the supermarket chain expand its online capabilities, but will we see more collaboration between retailers and digital service providers in the future? Continue Reading
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E-Zine
25 Oct 2016
25 years of Linux
In this week’s Computer Weekly, 25 years after Linus Torvalds released the Linux kernel, we look at how the open-source operating system has influenced modern-day IT. Our new buyer’s guide covers the fast growing technology of object storage. And we examine the rise of corporate wireless networking. Read the issue now. Continue Reading
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News
25 Oct 2016
Insurers are joining fintech party
Insurers are held back from digital transformation by legacy systems, but insurance-focused IT startups offer them hope Continue Reading
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News
24 Oct 2016
Dyn DDoS attack highlights vulnerability of global internet infrastructure
Last week’s DDoS attack on DNS firm Dyn has highlighted both the vulnerability of the world’s internet infrastructure, and the dangers of leaving internet of things devices unsecured Continue Reading
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News
21 Oct 2016
Spotify on benefits of ditching its datacentres and going ‘all-in’ on Google cloud
Spotify’s vice-president of infrastructure opens up about the company’s datacentre downsizing plans, and how taking a multi-cloud to IT consumption would not work for the firm Continue Reading
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E-Zine
20 Oct 2016
Reinventing Bahrain’s Kanoo Group through digital technology
In this quarter’s CW Middle East ezine, we feature the IT journeys of three companies in the region with detailed analysis of recent IT projects that were designed to support business transformation in a changing world. We hear how Bahrain-based conglomerate Kanoo Group is dealing with a company-wide digital transformation, Zahid Group’s biggest-ever IT investment, and how Rotana Hotels is centralising security. Continue Reading
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News
19 Oct 2016
Matt Hancock calls for market to lead on full FTTP broadband
Digital and culture secretary used his keynote speech at Broadband World Forum to call for a national market-led fibre-to-the-premise roll-out, and pledged government support to make it happen Continue Reading
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News
19 Oct 2016
Snowden: the IT analyst turned whistleblower who exposed mass surveillance
Oliver Stone's biopic on Edward Snowden reaches the heart of the ethical crisis posed by mass surveillance for the state and ordinary citizens Continue Reading
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News
18 Oct 2016
Saving Lauri Love: activists plan their next move
An eclectic bunch of activists, charity workers and reformed hackers spent a rainy Sunday afternoon plotting their next move in a campaign to save Lauri Love from extradition to the US on hacking charges Continue Reading
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News
14 Oct 2016
Retail websites riddled with security holes, researchers warn
Retailers urged to improve the security of their online stores amid a series of discoveries of cyber criminal campaigns to exploit vulnerabilities in retail websites Continue Reading
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News
13 Oct 2016
IT startups suffer from strict, out-of-date Dutch laws
The Netherlands government needs to ensure that legislation enables disruptive technology to flourish Continue Reading
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Opinion
12 Oct 2016
Gary McKinnon: Why Lauri Love should be spared the nightmare of extradition
Computer activist Lauri Love should be spared a life sentence in a US jail, says former hacker Gary McKinnon Continue Reading
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E-Zine
11 Oct 2016
Leadership bonus – analysing our UK salary survey
In this week’s Computer Weekly, our exclusive UK salary survey shows that IT leaders are benefiting from generous bonuses as technology becomes part of mainstream business. We find out how the internet of things is transforming the railway industry. And the CIO of the Williams Formula One team explains how data analytics is boosting race performance. Continue Reading
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News
11 Oct 2016
Facebook at Work comes out of beta and launches as Workplace
Facebook launches its Workplace application for use in a professional environment after a year of beta Continue Reading
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News
07 Oct 2016
Dunkin’ data – how one firm is going donuts for data analytics
The director of consumer technology and mobile for Dunkin’ Donuts explains how the retailer uses Splunk to manage customer satisfaction through data Continue Reading
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News
03 Oct 2016
TalkTalk overhauls broadband packages to challenge rivals
Internet service provider TalkTalk throws down the gauntlet to its rivals by making a number of changes to its packages that it claims will put customers' interests first Continue Reading
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Feature
03 Oct 2016
Neutron’s role evolves in OpenStack networks
We examine the progress of Neutron, OpenStack’s cloud networking module Continue Reading
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News
30 Sep 2016
How IoT can revolutionise running railways
Mobile computing, mobile sensor networks and deep learning are behind French rail operator SNCF’s efficiency drive Continue Reading
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News
29 Sep 2016
NGOs challenge UK and US mass surveillance in human rights court
Privacy International, Liberty and the American Civil Liberties Union are among 10 human rights groups backing a landmark challenge to mass surveillance in the European Court of Human Rights Continue Reading
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News
29 Sep 2016
Trust issues stifling digital economy growth, study shows
Businesses that have products and services based on trust have a significant opportunity to future-proof their business, but those who do not risk being side-lined, a study shows Continue Reading
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News
28 Sep 2016
Business secretary calls for national broadband upgrade
In a speech to the Institute of Directors’ annual conference, Greg Clark calls for a major broadband upgrade to support the reinvention of the government’s industrial strategy Continue Reading
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E-Zine
27 Sep 2016
Digital knowledge at the British Library
In this week’s Computer Weekly, we find out about the technology plans at the British Library as it aims to store the UK’s printed and digital history. Graph database technology is being used to help improve food safety throughout the supply chain – we examine how it works. And tech leaders tell us how to architect IT infrastructure for moving to the cloud. Read the issue now. Continue Reading
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News
26 Sep 2016
Emirates Islamic bank and the Muslim finance revolution
The CIO at Dubai-based bank Emirates Islamic tells Computer Weekly how IT is supporting the company through industry change Continue Reading
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News
26 Sep 2016
Bangkok Airways takes customer service to the cloud
Airline is the latest Southeast Asian organisation to harness cloud-based software to improve customer services, deploying the Oracle Service Cloud Continue Reading
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News
22 Sep 2016
Pizza Hut Hong Kong rips up traditional CRM rule book
IT director of parent company Jardine Restaurant Group has transformed the way Pizza Hut interacts with customers in Hong Kong and plans the same in Myanmar and Vietnam Continue Reading
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News
20 Sep 2016
Digital Catapult sets up London-wide IoT network
The Digital Catapult is launching a London-wide internet of things network to support digital startups and SMEs as they develop applications and use-cases Continue Reading
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Blog Post
18 Sep 2016
What is cloud native computing?
Cloud native computing as championed, advocated and evangelised by the Cloud Native Computing Foundation (CNCF) itself is an approach that uses an open source software stack to deploy applications ... Continue Reading
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News
16 Sep 2016
Alleged hacker Lauri Love can be extradited to the US, court rules
Westminster Magistrates’ Court has ruled that alleged hacker, Lauri Love, can be extradited to the US, where he could face a 99-year prison sentence Continue Reading
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Feature
16 Sep 2016
Lauri Love: the student accused of hacking the US
How did a brilliant but fragile computer science student from a rural English town end up facing life imprisonment in the US? Computer Weekly speaks to Lauri Love Continue Reading
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News
13 Sep 2016
Banks and fintech firms respect each other, says HSBC boss
The relationship between banks and fintech companies has sweetened over the past five years with mutual respect evident, says HSBC boss Continue Reading
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E-Zine
13 Sep 2016
Dell Technologies aims for an intelligent, connected future
In this week’s Computer Weekly, as Dell and EMC complete the largest IT supplier merger in history, we look at the new $74bn company’s strategy and what it means for IT leaders. Our latest buyer’s guide examines a key aspect of cloud – cloud bursting, used for dynamic capacity management. And we assess the latest views on the UK government’s plans for internet surveillance legislation. Read the issue now. Continue Reading
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News
12 Sep 2016
MaidSafe secure internet concept enters testing phase
Scottish internet startup MaidSafe brings its vision for a more private and secure approach to the web a step closer to reality Continue Reading
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News
08 Sep 2016
Insurance brokers count cost of lost business as SSP SaaS platform outage enters second week
SSP confirms to Computer Weekly it has no clear idea when all brokers will be able to continue doing business via its SaaS platform, two weeks on from Solihull datacentre power outage Continue Reading
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News
07 Sep 2016
A quarter of local council procurement policies do not support use of G-Cloud, research shows
Latest research by public sector-focused IT provider Eduserv sheds further light on reasons why local councils have been slow to adopt the G-Cloud procurement framework Continue Reading
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Feature
02 Sep 2016
CW@50: Networks replace hierarchies – how IT changed society
The first issue of Computer Weekly in 1966 predicted huge social changes from IT – but what has really changed in 50 years? Continue Reading
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News
02 Sep 2016
Banks should avoid customer service robots for a few more years
Banking sector should not use software robots to automate customer services such as chat because consumers expect better service levels when it come to their finances Continue Reading
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Feature
30 Aug 2016
CW@50: The next 50 years
As Computer Weekly celebrates its 50th anniversary, we look ahead to what we might be writing about in another 50 years from now Continue Reading
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News
30 Aug 2016
VMware to help enterprises manage AWS, Azure and Google cloud deployments
Virtualisation giant VMware offers enterprises a helping hand with managing multi-cloud environments, spanning AWS, Microsoft Azure and Google Cloud Platform Continue Reading
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News
26 Aug 2016
Rackspace sold to private equity house Apollo Global for $4.3bn
After weeks of speculation about its acquisition status, Rackspace confirms definitive agreement with private equity buyer Continue Reading
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E-Zine
23 Aug 2016
Projected gains: Odeon and UCI cinemas adopt hybrid cloud
In this issue, we profile Odeon and UCI Cinemas Group’s use of hybrid cloud as part of a digital transformation programme aimed at enhancing customer experience and staving off competition from on-demand streaming. We also look at the summertime game of musical chairs at the Government Digital Service, and at 50 years of business software. Continue Reading
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News
11 Aug 2016
Google Fiber to expand tests of gigabit-speed wireless broadband
Google Fiber plans to expand tests of wireless broadband to accelerate the roll-out of low-cost superfast internet across the US Continue Reading
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News
10 Aug 2016
MI5 staff repeatedly overrode data surveillance rules
Security service MI5 is responsible for 210 “clear contraventions” over five years for the way it accessed private internet and telephone data Continue Reading
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News
09 Aug 2016
PwC Australia uses gamification to teach cyber security lessons
With the number of cyber incidents identified by Australian organisations more than doubling in the past year, PwC is using an online game to give enterprises first-hand experience of what it means to face a cyber attack Continue Reading
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E-Zine
09 Aug 2016
Will Rio’s 4G networks sink or swim?
The Rio Olympic Games are meant to be the fastest ever – not just for the athletes, but also for mobile data speeds, as users seek to upload photos and videos in real time. In this week’s Computer Weekly, we investigate how operators are working around Brazil’s patchy 4G. We also find out how Glasgow’s smart city initiatives are evolving following its Future City projects in 2014, and assess how Google and Microsoft are lining up to take on the might of Amazon Web Services. Read the issue now. Continue Reading
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News
05 Aug 2016
Rackspace ‘on brink’ of sale to private equity house – report
Reports suggest managed cloud company could be sold in a matter of days, ending its time as a publicly listed company Continue Reading
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News
04 Aug 2016
Slow broadband causes widespread stress, campaigners claim
A report compiled for the ISP-led Fix Britain’s Internet campaign has said that millions of people are experiencing stress and anxiety because of slow and unreliable broadband Continue Reading
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E-Zine
02 Aug 2016
Giving fashion a digital makeover
In this week’s Computer Weekly, we find out how one of the UK’s biggest mail order retailers – N Brown, owner of JD Williams and Simply Be – is moving to digital. We examine the growing importance of network function virtualisation and what it means for CIOs. And a year after Microsoft turned Lync into Skype for Business, we assess how the unified communications product is faring. Read the issue now. Continue Reading
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News
02 Aug 2016
Broadband connection voucher SMEs generate substantial ROI
London SMEs that received help in getting online through the government’s broadband connection voucher scheme in 2015 are generating much more money, according to a report Continue Reading
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News
29 Jul 2016
AWS vs Google vs Microsoft: How the enterprise cloud war is hotting up
With Amazon, Google and Microsoft all reporting strong growth on the back of cloud, we take a closer look at how they have achieved it Continue Reading
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News
29 Jul 2016
German digital bank Fidor acquired by French banking giant
Fidor CEO says merger with BPCE will allow challenger to continue its international expansion Continue Reading
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News
28 Jul 2016
Almost 60% of millennials search for jobs through company websites
Research by Monster finds the younger generation react strongly to what they find on an employer’s website when looking for work Continue Reading
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News
28 Jul 2016
UK’s top security judges struggle to assess privacy threats
Technological advancements make it difficult for the Investigatory Powers Tribunal to assess privacy threats, say the tribunal’s own judges Continue Reading
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News
27 Jul 2016
Digital Greenwich joins forces with University of Surrey for 5G smart city tests
Collaboration will investigate “smarter” ways to cope with challenges related to transport, health, energy and the built environment Continue Reading
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News
27 Jul 2016
Interview: Jon Page, head of operations, BBC R&D
As the way people consume media content is changing, so the BBC is adapting to new audiences, as Jon Page, head of operations for BBC Research and Development, describes Continue Reading