Internet technology
Internet technology has transformed businesses and public services, and as a result has also revolutionised the IT department. Web trends such as e-commerce, social media, Web 2.0 and cloud computing are essential elements of any successful IT strategy. We follow the latest developments and help IT managers choose the right products for their organisation.
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News
26 Jun 2025
Next phase of fintech reflected in strong financials, says World Economic Forum
Digital-powered finance firms might not be growing their customer base as fast as the immediate post-pandemic period, but revenue and profits are strong Continue Reading
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News
26 Jun 2025
AI competitiveness maxing out US bandwidth
Research finds growing demand to bring compute and data closer to the edge for real-time performance. Hyperscalers and datacentres are securing dense metro networks to support AI inference and regional interconnects Continue Reading
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News
21 Jul 2017
Scottish community broadband network gets funding to expand
The Locheilnet community wireless broadband scheme has been awarded funding to upgrade its core infrastructure and target new customers Continue Reading
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News
20 Jul 2017
Singapore begins quest for high-rise datacentres
Huawei, Keppel Data Centres and the Singapore government will assess the feasibility of building high-rise facilities amid growing demand for datacentre capacity in the region Continue Reading
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Photo Story
13 Jul 2017
Wimbledon 2017: The tech behind the tennis
Each year IBM and Wimbledon work together to deliver an excellent sporting experience to both fans and players through the use of technology Continue Reading
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News
13 Jul 2017
Visa encourages US businesses to go cashless with £500,000 in hard cash
Card giant offers small US businesses financial support to upgrade their payments technology if they agree to abandon cash Continue Reading
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News
13 Jul 2017
Ofcom sets up Openreach Monitoring Unit
Telecoms regulator Ofcom is setting up a dedicated unit to keep a watchful eye on Openreach Continue Reading
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E-Zine
13 Jul 2017
CW Middle East: How women can fill the tech skills gap
The growth of the IT sector continues to drive both innovation and employment in the Gulf, but women – as with all industries in the region – are under-represented in technology by significant margins, and could help to fill the tech skills gap. Also in this issue, read about growing threats in Saudi Arabia’s cyber sector, and how Dubai is becoming a world leader in smart city developments. Continue Reading
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Opinion
12 Jul 2017
Criminal law: Are Twitter threats taken seriously?
As threats of violence become increasingly common online, law enforcement is taking stronger action against the perpetrators Continue Reading
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News
12 Jul 2017
UK ranked as top 10 digital economy
The UK has been ranked among the top 10 nations in terms of digital capabilities Continue Reading
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News
12 Jul 2017
Cisco to build O2’s public Wi-Fi network for City of London
O2 enlists Cisco to help build out the multi-million pound public Wi-Fi network currently taking shape in London’s Square Mile Continue Reading
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News
11 Jul 2017
How IT can work alongside marketing to deliver on digital expectations
A recent digital customer experience summit hosted by Adobe has highlighted the link between IT, in-house talent development and change management Continue Reading
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E-Zine
11 Jul 2017
The data analytics behind the Wimbledon tennis championships
In this week’s Computer Weekly, we find out how the All England Lawn Tennis Club is working with IBM to use data analytics to engage with fans of the Wimbledon championships. We examine whether IT automation will kill tech jobs or solve the growing skills gap. And we look at the issues around data portability between public cloud providers. Read the issue now. Continue Reading
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Feature
10 Jul 2017
Cryptocurrencies: a niche pursuit?
Cryptocurrencies are on the rise, but why have digital currencies yet to reach the mainstream market? Continue Reading
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News
10 Jul 2017
Mobile operators must act soon as 5G business models emerge
Full deployment of a commercial 5G mobile network is still at least two years away, but new business models are already beginning to crystallise around the technology, and operators would be wise to start preparations soon, a new report claims Continue Reading
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News
07 Jul 2017
Europe takes measured approach to 5G, driven by ROI concerns
European operators may be more concerned with getting the maximum value for money from their 3G and 4G networks than rushing to roll out 5G Continue Reading
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News
06 Jul 2017
Sainsbury’s Group sales grow as Argos boosts performance
Group reports 8% increase in online grocery business and 10% rise in online Argos sales as total like-for-like sales jump 2.3% in first quarter Continue Reading
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News
05 Jul 2017
Virgin Media fails to deliver on broadband speed claims, says investigation
An investigation by the BBC’s Watchdog programme accuses ISP Virgin Media of over-promising and under-delivering on the claims it makes about its fibre-based broadband services Continue Reading
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News
30 Jun 2017
Dreamscape to merge with Singapore hosting provider in regional expansion
The Australian hosting provider will tap Vodien’s infrastructure to address the needs of mobile-first businesses in Southeast Asia that are going online for the first time Continue Reading
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News
29 Jun 2017
App-based banking continues its ascent in the UK
The number of people banking from their mobile phones is increasing as more services are made available through the channel Continue Reading
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E-Zine
27 Jun 2017
Will mobile networks cope with the end of roaming charges?
In this week’s Computer Weekly, while mobile users are celebrating the end of roaming charges in the EU, mobile networks have to deal with the consequences – we examine the industry challenges. We also look at the future plans for Openstack, the open source cloud environment. And we learn how European law enforcement is working with business to tackle organised cyber crime. Read the issue now. Continue Reading
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News
26 Jun 2017
Court ruling on Apple’s Irish datacentre planning dispute delayed by ‘shortage of judges’
The outcome of a judicial review into Apple's plans to build a datacentre in County Galway was delayed on Friday 23 June because of a shortage of judges, it has emerged Continue Reading
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News
23 Jun 2017
Swedish fintech Klarna gains full banking licence
Swedish online payments provider Klarna becomes one of “the largest banks in Europe” after being granted an EU-wide banking licence by the Swedish Financial Supervisory Authority Continue Reading
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News
22 Jun 2017
Waitrose joins John Lewis for Jlab 2017
The 2017 JLab will see Waitrose, John Lewis and JLP Ventures band together to mentor and develop several retail technology startups Continue Reading
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News
21 Jun 2017
Queen’s Speech highlights digital charter and data protection
Government confirms plans to create a digital charter to ensure the UK is “the safest place to be online”, and a new law protecting personal data Continue Reading
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News
20 Jun 2017
Tesco customers miss out on deliveries due to tech fault
A glitch in the supermarket’s store-side systems has meant Tesco’s deliveries to customers have been delayed Continue Reading
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Feature
19 Jun 2017
The Macedonian surveillance scandal that brought down a government
Macedonia has been accused of using surveillance technology for covert spying - the subsequent political protests were instrumental in the ruling party losing power after 10 years Continue Reading
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News
19 Jun 2017
South African game reserve goes digital to save the rhino
Dimension Data and Cisco have teamed up to protect rhinos living on a private game reserve in South Africa with the latest networking and IoT sensor technology Continue Reading
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News
14 Jun 2017
Microchips implanted in hands could be in use for payments in 20 years
UK consumers are becoming more accepting that biometric authentication will become the norm for payments Continue Reading
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News
09 Jun 2017
Patent group prepares for tough data protection laws by moving HR to the cloud
CPA Global to replace ERP-based HR system as it gears up to comply with the General Data Protection Regulation Continue Reading
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News
08 Jun 2017
Islamic State supporters shun Tails and Tor encryption for Telegram
Confidential communications show terror group’s supporters are turning to simple mobile phone messaging apps to exchange messages and distribute propaganda Continue Reading
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News
08 Jun 2017
Smart farming, IoT only way to feed growing population, says Beecham report
A report from IoT sector analyst Beecham says the agricultural industry will need to embrace smart farming methodologies to support the growing human population Continue Reading
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E-Zine
08 Jun 2017
Ethical fears hinder growth of artificial intelligence in France
In this issue, read how France’s relatively slow adoption of artificial intelligence is partly the result of public confusion, and partly due to the way the French have approached the ethical debate around AI. Also, read now organisations in Europe are failing to address the most important risks because they do not have a structured approach to complying with the EU’s General Data Protection Regulation. And find out why, after 17 years, Dutch university TU Delft is saying goodbye to its legacy learning management system. Continue Reading
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News
06 Jun 2017
HSBC launches global social network for businesses
HSBC Bank is helping its business customers connect with potential partners through a digital hub Continue Reading
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E-Zine
06 Jun 2017
General Election 2017: Who gets the tech vote?
In this week’s Computer Weekly, as the UK votes for a new government in the 2017 general election, we examine the digital policies in the manifestos of the Conservative, Labour and Liberal Democrat parties, and hear what IT trade body TechUK would like to see for the tech sector from the next administration. Read the issue now. Continue Reading
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News
30 May 2017
Taiwan’s OwlTing taps blockchain to improve food safety
The e-commerce company is using blockchain technology to provide consumers with greater transparency on food sources and production processes Continue Reading
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E-Zine
25 May 2017
CW Nordics: The trouble with connected things
In this issue, Finnish cyber security expert Mikko Hyppönen talks about security in the Nordics, Russia and the trouble with connected devices. Also read how Icelandic airline Wow Air averted disaster through the use of application performance monitoring software when it embarked on a major expansion. And find out how, since December 2015, anyone playing popular sandbox game Minecraft has been able to build their worlds on the actual map of Sweden. Continue Reading
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News
24 May 2017
Dubai financial services regulator launches temporary licence aimed at fintechs
Dubai is making it easier for financial technology companies to test out their ideas through a temporary licence Continue Reading
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News
24 May 2017
Interview: Nick Bleech, head of information security, Travis Perkins
Last year, Travis Perkins implemented Splunk to help it to respond more quickly to security threats. Now, the business is looking into machine learning and a single customer view Continue Reading
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Feature
23 May 2017
Cloud data portability: Obstacles to it and how to achieve it
Cloud providers are very keen to get your data into their systems but sometimes it can be difficult or costly to move it elsewhere. We look at solutions to cloud portability Continue Reading
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E-Zine
18 May 2017
CW ASEAN: Rise of the machines
In this month’s CW ASEAN, we look at how artificial intelligence and machine learning is improving the way ASEAN businesses fend off cyber attacks and better predict how customers react to various marketing efforts. The growing interest in AI in the region has also spawned start-ups such as Singapore’s Adatos, which is pushing the bar by using declassified methodologies and software used by US defense and intelligence communities to produce data-driven insights. Read the issue now. Continue Reading
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News
16 May 2017
Customer experience transformation at Macquarie bank brings legacy system retirement as a bonus
Australia’s Macquarie bank builds a data layer on top of legacy IT systems to transform customer experience Continue Reading
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News
15 May 2017
Toys R Us introduces tablets for store staff
Toy and games retailer Toys R Us is trialling the use of tablets for store assistance to provide a better customer service experience Continue Reading
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News
11 May 2017
Made.com trialling real-time chat for customer advice
Online retailer Made.com has partnered with Hero so showroom staff can chat live with online shoppers to help with queries and shopping decisions Continue Reading
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News
10 May 2017
Blockchain economy on the horizon
Blockchain technologies will enable many new and disruptive business models than the internet itself, an expert predicts Continue Reading
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News
04 May 2017
Facebook revenues, profits and users up in first quarter
Despite a strong first quarter, investors are nervous about the future profitability and growth of Facebook as it indicates it is starting to hit advertising revenue limits Continue Reading
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News
03 May 2017
Mayor of London seeks chief digital officer
Capital’s first-ever chief digital officer will oversee the digital transformation of public services across London Continue Reading
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News
27 Apr 2017
Case study: Specsavers furthers digital transformation with single customer view
UK retailer Specsavers has been in the process of digital transformation for several years, and has now partnered with Fujitsu to eliminate disparate systems and create a single customer view Continue Reading
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E-Zine
25 Apr 2017
Blockchain expands reach beyond finance
In this week’s Computer Weekly, we find out how blockchain, the distributed ledger technology behind bitcoin, is extending its reach beyond financial services into new industries such as healthcare, energy and education. We hear from software developers about the pros and cons of componentizing application software. And we examine what a recent court case shows about Oracle’s controversial software licensing policies. Read the issue now. Continue Reading
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E-Zine
19 Apr 2017
CW ANZ: Immersed in cloud
In this month’s CW ANZ, we find out more about Australian marketing company Salmat’s plans to embrace a cloud-only operation after a successful project to replace highly customised on-premise systems with cloud-based software. Also, learn more about the problems that crowdsourcing service AirTasker had faced with its NAS systems, and the benefits it has reaped from its move to cloud storage. Read the issue now. Continue Reading
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E-Zine
13 Apr 2017
CW Middle East: UAE faces IT recruitment challenge
In this issue, read how organisations in the UAE face a challenge to attract and retain top-quality CIOs and other key IT staff as the region seeks to tackle a technology skills gap. Also, Dubai’s Roads and Transport Authority has revealed that plans to unveil passenger-flying cars are in the final stages, with the initiative expected to launch in July 2017. Meanwhile, the UAE is mirroring global trends by eagerly adopting virtual reality technology. Continue Reading
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E-Zine
11 Apr 2017
Virtual reality in healthcare
In this week’s Computer Weekly, we find out how virtual reality technology is starting to be used to improve health and patient care. We examine the new UK tax laws that are causing IT contractors to quit government digital projects. And we analyse the software licensing issues arising from SAP’s recent court case over indirect access to its applications. Read the issue now. Continue Reading
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News
10 Apr 2017
The Graze journey: from pureplay to multi-channel
Health food retailer Graze began as an online subscription platform, but has used customer data to successfully cross the boundary into the physical retail space, says CEO Anthony Fletcher Continue Reading
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News
10 Apr 2017
Customer expectation is biggest problem for retail, says panel
As retailers increasingly try to serve consumers across online, in-store and mobile, the main challenge they face is consumer expectation, according to a panel of experts Continue Reading
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News
07 Apr 2017
How Game used data to transform store experience and drive personalisation
Group insight director at video games retailer explains how customer interaction data has been used to create a personalised experience in-store Continue Reading
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News
06 Apr 2017
Telenor launches IoT pilot in Norway
Telenor is opening up its IoT infrastructure in Norway to encourage students and entrepreneurs to develop IoT products and services Continue Reading
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News
06 Apr 2017
New subsea cable to connect Australia and Southeast Asia
The Indigo submarine cable will provide additional capacity to mitigate disruptions caused by fibre cuts, as well as meet the growing demand for internet services in the region Continue Reading
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E-Zine
04 Apr 2017
UK tech braced for Brexit
In this week’s Computer Weekly, as the UK government invokes Article 50 to leave the EU, we find out the tech sector’s concerns over two years of Brexit uncertainty. Our latest buyer’s guide looks at how to deploy SAP Hana, the software giant’s in-memory database suite. And we ask CIOs what they think about blockchain, the distributed ledger technology that’s generating so much excitement (and hype) in the IT community. Read the issue now. Continue Reading
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News
03 Apr 2017
Less than 8% of retailers respond to customer queries across all channels
The omni-channel environment of the retail industry is raising customer service expectations, but very few retailers are responding to consumers on all of the channels they offer Continue Reading
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E-Zine
28 Mar 2017
Making the UK fit for 5G
In this week’s Computer Weekly, we look at the government’s new 5G strategy and assess whether it’s enough to stimulate development of next generation mobile networks. We meet some of the Silicon Valley startups hoping to revolutionise big data analytics. And we examine how to prevent the move to DevOps from harming work-life balance for IT professionals. Read the issue now. Continue Reading
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News
27 Mar 2017
AWS London users suffer "insufficient capacity" problems with T2 Micro Instances
Users of AWS's London-hosted T2 Micro Instances suffered capacity issues on Friday 24 March Continue Reading
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Feature
24 Mar 2017
Inside the well-planned metro network: how CityFibre does it
Computer Weekly met metro network builder CityFibre to find out why, and how, the organisation believes it can mount a credible challenge to Openreach’s dominance of wholesale fibre Continue Reading
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News
24 Mar 2017
Serco uses HR technology to cut recruitment bill
International outsourced services supplier Serco is investing in HR recruitment technology to help it hire 15,000 to 20,000 people a year Continue Reading
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Opinion
23 Mar 2017
The rise of the ODMs: Should the branded hardware suppliers be worried?
The use of ODM datacentre hardware makes good economic sense for the hyperscale providers, but what about everyday enterprises? Continue Reading
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News
20 Mar 2017
Global business leaders hail UK tech sector’s innovation potential
KPMG report reveals global confidence in UK tech sector’s ability to create innovative products and services that are keenly adopted across the world Continue Reading
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News
14 Mar 2017
Digital Economy Bill amended to protect Openreach pensions
The government introduces an amendment to the Digital Economy Bill to protect the pensions of BT employees transferring into the newly independent Openreach business Continue Reading
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News
14 Mar 2017
CIO interview: Simon McCalla, Nominet
Nominet, the registry for more than 10 million of the UK’s internet domains, is expanding into the internet of things and internet security services Continue Reading
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E-Zine
09 Mar 2017
CW Europe: Technology poses new risks to jobs, economies and society
Rapid advances in technology could have destabilising effects on employment and economic growth, and could exacerbate social unrest, the World Economic Forum (WEF) warned. Society’s failure to keep pace with technology change was a key risk under discussion at Davos in January. Continue Reading
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News
09 Mar 2017
Nordea brings social aspect to saving with fintech startup Spiff
Nordea launches a mobile savings app from Norwegian finanical technology company Spiff Continue Reading
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News
08 Mar 2017
Centrica eliminates more than 20 IT systems after replacing SAP with cloud HR technology
Energy and services company claims major savings in IT costs after moving its HR services to the cloud Continue Reading
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News
07 Mar 2017
Retail industry steps up the fight against rising cyber threats
UK retail body BRC publishes the first of its kind step-by-step guide on how to manage cyber security threats Continue Reading
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News
01 Mar 2017
Alibaba runs academy to find future e-commerce leaders
Online marketplace firm Alibaba launches a global academy designed to find and train young people to join the e-commerce landscape Continue Reading
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News
27 Feb 2017
Citizen Love: the story of an ordinary family's fight with the US government
Finnish documentary makers Raimo Uunila and Lauri Danska tell the behind-the-scenes story of activist Lauri Love’s battle with the US government – and the impact of the case on his family Continue Reading
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News
24 Feb 2017
ASEAN’s first nationwide IoT network debuts in Singapore
Sigfox-based IoT network now covers 95% of Singapore, meaning enterprises can connect devices to the network nationwide Continue Reading
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News
23 Feb 2017
BDUK head Chris Townsend to step down
Government executive Chris Townsend, who oversees the DCMS-run BDUK rural broadband programme, is to step down in April Continue Reading
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E-Zine
23 Feb 2017
CW Nordics: Top IT priorities for Nordic CIOs in 2017
In this first issue of CW Nordics in 2017 we take a look what CIOs in the region are expecting in the year ahead. We asked a select group of CIOs and analysts in Denmark, Finland, Norway and Sweden what IT projects are at the top their priority lists. Also read about the Nordic region as a hotspot for IT startups, with Sweden punching above its weight in financial technology. And find out how board executives at healthcare company Elekta are analysing workforce data to make better strategic decisions. Continue Reading
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News
20 Feb 2017
Sweden uses Minecraft for urban planning
Swedish National Land survey has put its maps on Minecraft to promote its work Continue Reading
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Photo Story
13 Feb 2017
The technology transforming the retail industry
The retail space is evolving rapidly as brick-and-mortar stores try and compete with pureplays such as Amazon. Omni-channel retailing has increased the pressure on retailers to deliver a fast, reliable service whilst also ensuring their brand offers a personalised customer experience. This picture gallery looks at some of the technology innovations that are driving and transforming the retail industry such as in-store technology, robotics and artificial intelligence. Continue Reading
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News
13 Feb 2017
Santander introduces voice-controlled payments
Santander has taken its voice-controlled banking initiative to the next phase, with customers now able to make payments by voice Continue Reading
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News
13 Feb 2017
Autodata turns to big data to predict vehicle failures
Vehicle data company sees 30% jump in revenue after moving to open source software and opening its data to garages, insurers and parts companies Continue Reading
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News
10 Feb 2017
MWC 2017: 4G still has plenty of mileage, say mobile analysts
5G is likely to be a hot topic at this year’s Mobile World Congress, which kicks off at the end of February, but operators should be paying more attention to getting more out of their 4G networks Continue Reading
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News
10 Feb 2017
Rubbish digital collection needs to be addressed
Services like rubbish collection, that are usually outsourced, need greater digitisation to join up to council processes Continue Reading
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E-Zine
09 Feb 2017
CW Benelux: Is there a Dutch digital delusion?
On government and business levels, the Netherlands aspires to be a digital leader in Europe, but it may be losing ground because of a lack of research and development investment. Also in this issue, IT decision makers based in the Benelux region are less confident than their European neighbours that IT budgets will increase in 2017, and Dutch bank ING, which used digital technology to reinvent itself after the financial crash, is about to reinvent itself again. Continue Reading
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News
08 Feb 2017
Battersea Power Station development gets ultrafast FTTP broadband
Hyperoptic has been selected to deliver FTTP broadband to new-build apartments at Battersea Power Station Continue Reading
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News
08 Feb 2017
How a Dublin court case could derail EU-US data privacy agreements
The Irish Commercial Court will consider whether privacy protection offered by standard contractual clauses for data transfers to the US from Europe is legally valid Continue Reading
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News
07 Feb 2017
Just Eat uses startup accelerator to stay ahead in foodtech
Online food ordering service’s head of corporate ventures explains how helping startups through its accelerator programme helps it to keep in the centre of the food technology ecosystem Continue Reading
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Feature
06 Feb 2017
DevOps done right: Creating a collaborative and supportive business culture
Cultivating a supportive and collaborative business culture is considered central to getting DevOps to take hold in an organisation. We take a look at what this entails Continue Reading
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News
06 Feb 2017
Openreach launches enhanced duct and pole mapping service
BT’s infrastructure arm, Openreach, has made digital maps showing its duct and pole network infrastructure available to allow other comms services providers to plan new fibre broadband networks Continue Reading
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News
01 Feb 2017
Finnish city takes €10bn leap into digitisation
Tampere is encouraging its people, businesses and government organisations to come together to make digital transformation work for everyone Continue Reading
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Opinion
31 Jan 2017
How AI is disrupting the role of call centres and call centre staff
Artificial intelligence could eliminate many white-collar jobs in coming decades. Its effects are already being felt in the call centre industry, but there is still no substitute for the human touch Continue Reading
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News
31 Jan 2017
Retail tech training – an opportunity to drive employee retention?
A job in retail is often the first employment many people will have, so could technology training increase the retention of store staff? Continue Reading
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News
30 Jan 2017
Only 49% of marketers are pushed to reinvent customer service due to technology
Technology is causing disruption in most markets, but only 49% of marketers believe they are pressured to develop their customer service as a result of disruptive technology Continue Reading
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News
26 Jan 2017
Facebook ups security with Fido U2F two-factor authentication
Social media giant is enabling users to increase the security of their logins with Fido U2F USB security keys Continue Reading
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News
24 Jan 2017
GDS signals intent to move public sector off PSN
Government Digital Service’s Technology Leaders Network determines that the internet is an adequate solution to support the vast majority of public sector work Continue Reading
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News
23 Jan 2017
Lululemon turns to digital transformation to support consumer community
Athletic apparel retailer’s executive vice-president of digital explains how the brand has used digital transformation to support its core value of a community ecosystem Continue Reading
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News
20 Jan 2017
BT draws fire over broadband price hike
Consumer broadband groups have hit out after BT put up its broadband prices Continue Reading
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News
19 Jan 2017
Southampton FC signs up to cloud-based e-commerce
The cloud-based system by Advanced supports fan engagement and is able to handle peaks in traffic on Southampton FC’s website Continue Reading
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News
18 Jan 2017
Quip acquisition of Unity&Variety beefs up subsidiary
Salesforce hopes to add visual and creative elements to its document tool, while Commerce Cloud's integration with Facebook Ads hopes to make buying easy. Continue Reading
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News
17 Jan 2017
HSBC appoints technology advisers to keep pace with IT changes
Bank hopes to gain knowledge about technologies such as artificial intelligence and biometric security through its new technology advisory board Continue Reading
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News
17 Jan 2017
Aldo uses Salesforce to drive ‘customer delight’
Luxury retailer is using Salesforce to drive engagement, a seamless experience and customer loyalty Continue Reading
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News
13 Jan 2017
Davos: Technology poses new risks to jobs, economies and society
Politicians and business leaders will discuss the risks posed by technology to jobs, political stability and cyber security at the World Economic Forum in Davos Continue Reading
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News
12 Jan 2017
Lloyds Bank digital banking problems an industry warning
Lloyds Bank’s digital banking problems still unresolved after a second day Continue Reading