Internet technology
Internet technology has transformed businesses and public services, and as a result has also revolutionised the IT department. Web trends such as e-commerce, social media, Web 2.0 and cloud computing are essential elements of any successful IT strategy. We follow the latest developments and help IT managers choose the right products for their organisation.
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News
06 Nov 2025
Interview: Filip Nekvinda on balancing IT stability with digital ambition at Abdul Latif Jameel
The chief information and digital officer discusses the challenges of transformation, the power of data, and how Saudi Arabia’s Vision 2030 is shaping the future of technology leadership Continue Reading
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News
05 Nov 2025
From ambition to action: How the Gulf is turning responsible AI into a global reality
The Middle East is rapidly advancing in artificial intelligence and digital transformation, driven by strong government strategies. Success in the region requires trust, cultural awareness and alignment with local regulations Continue Reading
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Feature
07 Nov 2017
How Cyient streamlined its HR functions with the cloud
The India-based supplier of engineering services is counting on a cloud-based human resource management system to improve efficiency and support its growing business Continue Reading
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News
31 Oct 2017
TomTom navigates move onto global HR platform
TomTom went live with HR platform in all 37 countries, serving 5,000 staff, in March 2017 Continue Reading
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News
31 Oct 2017
Image recognition system clears cheques in one day
All cheques paid in the UK will be cleared on the next working day once an image-based clearing system is fully rolled out Continue Reading
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News
27 Oct 2017
Airbus saves millions after building a digital learning library
Airbus has created a digital learning library that is helping more than 100,000 staff in 35 countries keep their skills updated Continue Reading
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News
25 Oct 2017
Oversight of intelligence agencies’ data sharing has ‘failed’, court hears
UK’s intelligence services lack adequate oversight and written guidelines when sharing databases of sensitive information, Privacy International argues in secret court Continue Reading
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News
24 Oct 2017
Almost 70% of customers willing to use fingerprint biometrics to shop
Consumers are becoming more comfortable using biometrics to pay when shopping, with fingerprint payments proving the most popular biometric identification method Continue Reading
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E-Zine
24 Oct 2017
Where will artificial intelligence take us?
In this week’s Computer Weekly, artificial intelligence (AI) enthusiasts and sceptics debate the opportunities and risks of the much-hyped technology – we listen in to the House of Lords investigation. Our latest buyer’s guide examines the benefits and challenges of cloud-native applications. And we look at the best practice in defending email systems from cyber attacks. Read the issue now. Continue Reading
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News
19 Oct 2017
Millions being lost due to downtime in industrial systems
Industrial companies are losing $260,000 per hour due to unplanned downtime, but predicting failure using digital twins can help overcome the problem Continue Reading
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News
18 Oct 2017
Openreach to open ‘grey’ fibre to broadband providers
Openreach is proposing to add a new feature to its optical spectrum access product to give broadband communication services providers more control over their networks Continue Reading
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News
17 Oct 2017
UK intelligence agencies ‘unlawfully’ sharing sensitive personal data, court hears
A secret court will decide whether Intelligence agencies are “unlawfully” sharing huge datasets containing sensitive information about the population with industry, government departments and overseas intelligence services. Continue Reading
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News
16 Oct 2017
How technology is transforming healthcare delivery in Gulf region
IT will transform the healthcare sector in the Gulf Cooperation Council countries over the coming years Continue Reading
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News
16 Oct 2017
Encryption flaw leaves every Wi-Fi network in the world wide open
A Belgian researcher has uncovered a major weakness in the WPA2 Wi-Fi security protocol that is thought to leave every Wi-Fi network in the world open to attack Continue Reading
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E-Zine
12 Oct 2017
CW Middle East: Internet of things can help Gulf countries to diversify
The Middle East’s push towards economic diversification is driving innovation in internet of things (IoT) applications for emerging services sectors, such as transport and logistics, telecommunications, financial services and tourism. Also read how the Dubai Health Authority is rolling out Salama, a unified electronic medical record (EMR) system, and a survey shows organisations in the Middle East are not offering IT staff enough training and don’t employ enough women in IT. Continue Reading
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News
03 Oct 2017
Tech entrepreneur aims to take digital skills to refugees
Tech entrepreneur Emma Sinclair hopes to raise £150,000 to run an education programme for displaced young people in a Unicef programme that aims to develop skills that might otherwise be lost Continue Reading
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News
28 Sep 2017
Large scale IoT deployments double in 12 months
Vodafone’s fifth annual look at the IoT market reveals that the percentage of companies with more than 50,000 connected devices has effectively doubled in the past year Continue Reading
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Feature
27 Sep 2017
How retailers are using technology to remain relevant
From the constant innovation at Asos, Amazon and Missguided to the new supply chain prowess flaunted by Diesel and Gap, fashion retailers are investing in tech to stay relevant to their customers Continue Reading
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News
25 Sep 2017
FSA connects 220 abattoirs to fibre for food safety monitoring
Food Standards Agency picks Exponential-e to revitalise connectivity across 220 sites as it strives to improve operational efficiency and compliance processes Continue Reading
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News
19 Sep 2017
Outlook outage: Microsoft blames European Hotmail downtime on load-balancing fault
Microsoft claims connectivity issues that blighted Outlook and Hotmail users for much of Monday 18 September have now been largely resolved Continue Reading
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News
15 Sep 2017
Banks across Europe cut thousands of staff and branches as IT replaces them
Banks across Europe cut jobs and close thousands of branches as IT shakes the industry Continue Reading
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News
14 Sep 2017
HMRC confirms Microsoft corporate vice-president Jacky Wright as new CDIO
HMRC has tasked Microsoft corporate vice-president Jacky Wright with helping the department achieve its goal of becoming one of the world's most digitally advanced tax authorities Continue Reading
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News
12 Sep 2017
Openreach and rivals want collaborative approach to broadband
The government’s ambitions for FTTP broadband roll-out can only be met through collaboration, and an urgent shake-up of Ofcom regulatory policy is needed to reflect this, say Openreach and CityFibre Continue Reading
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News
12 Sep 2017
Government wants to remain in EU cyber security club after Brexit
The UK government wants to maintain deep links with the European Union’s cyber security working groups following Britain’s exit from the bloc in 2019 Continue Reading
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News
11 Sep 2017
EAN airline broadband service moves closer to reality
The European Aviation satellite has successfully completed in-orbit testing and will begin to service in-flight broadband customers later in 2017 Continue Reading
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News
08 Sep 2017
Millions of customer records compromised in Equifax breach
Major security breach unfolded over a two-month period, and is thought to have affected 143 million customers in the US, as well as an undisclosed number of Britons and Canadians Continue Reading
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Feature
07 Sep 2017
Formula 1: Mercedes team turns to big data in quest for victory in Grand Prix
Data analytics could help Mercedes-AMG Petronas Motorsport team gain an edge on rival Ferrari during the 2017 and 2018 Grand Prix season. Its head of IT, Matt Harris, reveals the team’s plans Continue Reading
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News
06 Sep 2017
IoT networks a massive sales opportunity for operators, claims GSMA
Commercial initiatives around low power wide area network infrastructure will present mobile operators with a potential $1.8tn revenue opportunity over the next decade Continue Reading
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News
05 Sep 2017
Gigaclear extends narrow trenching FTTP broadband dig
Fibre broadband provider Gigaclear is extending its BDUK dig in Herefordshire and Gloucestershire Continue Reading
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News
04 Sep 2017
Government launches FTTP pilot for businesses, schools and hospitals
The government has released £10m to six FTTP trial projects around the UK, testing ultrafast broadband technology in businesses, schools and hospitals Continue Reading
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News
01 Sep 2017
US Open tennis uses IBM AI to create video highlights
Fans of the US Open are able to access match highlights provided by IBM's Watson artificial intelligence system Continue Reading
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News
01 Sep 2017
Content delivery innovation improves user experience for e-tailer
WorldStores Group, the owner of a number of online home and lifestyle retail brands, has transformed its customer experience with enhanced content delivery capabilities from Instart Logic Continue Reading
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News
31 Aug 2017
App-based challenger bank Starling enters next stage of its journey
Thousands of people are downloading Starling’s app every week as the bank builds its customer base Continue Reading
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News
31 Aug 2017
Amazon Alexa and Microsoft Cortana to offer integration
Amazon and Microsoft’s voice assistants will be able to integrate with each other to provide users with the best features from both Continue Reading
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E-Zine
24 Aug 2017
CW Nordics: Banks and startups increase collaboration
First they were deemed a threat, now they are potential partners. According to a new report by Nordic accelerator Fintech Mundi, banks are increasingly turning to financial technology (fintech) startups in their hunt for new ideas and market opportunities. Also in this issue, read now Baker Brun, a bakery company in Norway, is modernising its business processes through the latest technologies, and hear how Stockholm’s CIO is relishing the challenge of trying to make the Swedish capital the smartest city in the world. Continue Reading
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News
22 Aug 2017
SAP Ariba gaining ground in APAC
Companies like Woolworths and DuluxGroup in Australia are using the cloud-based service to reduce procurement costs and risks Continue Reading
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E-Zine
22 Aug 2017
How banking technology has changed since the crash
In this week’s Computer Weekly, 10 years after the financial crash, we examine how banking technology has changed as a result of the economic crisis. We look at how GDPR, the EU’s new data protection laws, will affect your data storage strategies. And we ask if the cryptocurrency boom will remain a niche pursuit or whether the underlying technologies can bring benefits for enterprise IT. Read the issue now. Continue Reading
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News
17 Aug 2017
Enterprises will need more bandwidth than public internet
As enterprises continue to digitise their operations over the next few years, their demand for data and bandwidth capacity will massively increase, says Equinix Continue Reading
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News
17 Aug 2017
UK rail passengers don’t trust on-board Wi-Fi
YouGov survey commissioned by Cobham Wireless finds UK commuters are increasingly frustrated with connectivity standards on the rail network Continue Reading
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News
14 Aug 2017
Most consumers think they are more digitally savvy than some retailers
Consumers are becoming increasingly digital in the way they shop, and a survey shows nearly 60% think they are more digitally innovative than some retailers Continue Reading
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News
10 Aug 2017
CIO interview: Daniel Gebler, chief technology officer, Picnic
The Netherlands has the highest supermarket density in the world, yet a technology company has been able to gain market share from the established order Continue Reading
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E-Zine
10 Aug 2017
CW Benelux: IoT Tech Day showcases innovation
Read about this year’s IoT Tech Day in Utrecht, Netherlands, which featured hobby projects such as light-sensing curtains that automatically open and close, but also showed that the IoT is growing up to encompass more serious applications. Also read about the lessons to be learned from the ‘Petya’ ransomware attack that has hit 60 countries, and find out how Dutch railway stations are monitoring the movement of travellers to reduce people jams. Continue Reading
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News
09 Aug 2017
Nordic countries top digital nations ranking, but risk stalling
Nordic countries are leaders when it comes to digitisation – but they must continue to innovate to retain their position Continue Reading
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E-Zine
08 Aug 2017
Formula 1 goes digital
In this week’s Computer Weekly, we find out how Formula 1 chief Ross Brawn hopes to make the sport more digital to enhance the fan experience of Grand Prix racing. We learn how virtual reality is being used to deliver healthcare services. And we examine the ethical concerns around artificial intelligence technology. Read the issue now. Continue Reading
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E-Zine
01 Aug 2017
The fields of Athenry – how Apple’s datacentre plans are causing turmoil in a small Irish town
In this week’s Computer Weekly, we look into Apple’s controversial plans to build a huge datacentre in a small town in the west of Ireland, and hear the local arguments it has caused. We find out how the Met Office is managing the vast quantities of data it uses for weather forecasting. And we examine Google plans to bring artificial intelligence tools to the job recruitment market. Read the issue now. Continue Reading
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Feature
27 Jul 2017
Is cloud ERP software ready for prime time?
While cloud-based enterprise resource planning applications are more widely adopted in the Asia-Pacific region, some companies are still hanging on to on-premise systems that remain core to their business Continue Reading
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News
25 Jul 2017
North Korean web users enjoy Amazon, Facebook and YouTube, report claims
Threat intelligence specialist Recorded Future claims that the North Korean elite are as plugged in to the worldwide web as any western citizen Continue Reading
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News
24 Jul 2017
Mastercard outlines future digital payment platforms after improvements to Qkr
Mastercard has developed its mobile app, Qkr, for spectators at The Open Championship. The improvements further demonstrate new digital payment platforms offered by the company Continue Reading
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News
24 Jul 2017
Tesco expands reach for same-day grocery delivery
Supermarket retailer Tesco announces it will be extending its offering of same-day delivery for groceries to across the UK Continue Reading
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News
21 Jul 2017
Scottish community broadband network gets funding to expand
The Locheilnet community wireless broadband scheme has been awarded funding to upgrade its core infrastructure and target new customers Continue Reading
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News
20 Jul 2017
Singapore begins quest for high-rise datacentres
Huawei, Keppel Data Centres and the Singapore government will assess the feasibility of building high-rise facilities amid growing demand for datacentre capacity in the region Continue Reading
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Photo Story
13 Jul 2017
Wimbledon 2017: The tech behind the tennis
Each year IBM and Wimbledon work together to deliver an excellent sporting experience to both fans and players through the use of technology Continue Reading
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News
13 Jul 2017
Visa encourages US businesses to go cashless with £500,000 in hard cash
Card giant offers small US businesses financial support to upgrade their payments technology if they agree to abandon cash Continue Reading
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News
13 Jul 2017
Ofcom sets up Openreach Monitoring Unit
Telecoms regulator Ofcom is setting up a dedicated unit to keep a watchful eye on Openreach Continue Reading
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E-Zine
13 Jul 2017
CW Middle East: How women can fill the tech skills gap
The growth of the IT sector continues to drive both innovation and employment in the Gulf, but women – as with all industries in the region – are under-represented in technology by significant margins, and could help to fill the tech skills gap. Also in this issue, read about growing threats in Saudi Arabia’s cyber sector, and how Dubai is becoming a world leader in smart city developments. Continue Reading
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Opinion
12 Jul 2017
Criminal law: Are Twitter threats taken seriously?
As threats of violence become increasingly common online, law enforcement is taking stronger action against the perpetrators Continue Reading
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News
12 Jul 2017
UK ranked as top 10 digital economy
The UK has been ranked among the top 10 nations in terms of digital capabilities Continue Reading
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News
12 Jul 2017
Cisco to build O2’s public Wi-Fi network for City of London
O2 enlists Cisco to help build out the multi-million pound public Wi-Fi network currently taking shape in London’s Square Mile Continue Reading
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News
11 Jul 2017
How IT can work alongside marketing to deliver on digital expectations
A recent digital customer experience summit hosted by Adobe has highlighted the link between IT, in-house talent development and change management Continue Reading
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E-Zine
11 Jul 2017
The data analytics behind the Wimbledon tennis championships
In this week’s Computer Weekly, we find out how the All England Lawn Tennis Club is working with IBM to use data analytics to engage with fans of the Wimbledon championships. We examine whether IT automation will kill tech jobs or solve the growing skills gap. And we look at the issues around data portability between public cloud providers. Read the issue now. Continue Reading
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Feature
10 Jul 2017
Cryptocurrencies: a niche pursuit?
Cryptocurrencies are on the rise, but why have digital currencies yet to reach the mainstream market? Continue Reading
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News
10 Jul 2017
Mobile operators must act soon as 5G business models emerge
Full deployment of a commercial 5G mobile network is still at least two years away, but new business models are already beginning to crystallise around the technology, and operators would be wise to start preparations soon, a new report claims Continue Reading
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News
07 Jul 2017
Europe takes measured approach to 5G, driven by ROI concerns
European operators may be more concerned with getting the maximum value for money from their 3G and 4G networks than rushing to roll out 5G Continue Reading
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News
06 Jul 2017
Sainsbury’s Group sales grow as Argos boosts performance
Group reports 8% increase in online grocery business and 10% rise in online Argos sales as total like-for-like sales jump 2.3% in first quarter Continue Reading
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News
05 Jul 2017
Virgin Media fails to deliver on broadband speed claims, says investigation
An investigation by the BBC’s Watchdog programme accuses ISP Virgin Media of over-promising and under-delivering on the claims it makes about its fibre-based broadband services Continue Reading
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News
30 Jun 2017
Dreamscape to merge with Singapore hosting provider in regional expansion
The Australian hosting provider will tap Vodien’s infrastructure to address the needs of mobile-first businesses in Southeast Asia that are going online for the first time Continue Reading
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News
29 Jun 2017
App-based banking continues its ascent in the UK
The number of people banking from their mobile phones is increasing as more services are made available through the channel Continue Reading
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E-Zine
27 Jun 2017
Will mobile networks cope with the end of roaming charges?
In this week’s Computer Weekly, while mobile users are celebrating the end of roaming charges in the EU, mobile networks have to deal with the consequences – we examine the industry challenges. We also look at the future plans for Openstack, the open source cloud environment. And we learn how European law enforcement is working with business to tackle organised cyber crime. Read the issue now. Continue Reading
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News
26 Jun 2017
Court ruling on Apple’s Irish datacentre planning dispute delayed by ‘shortage of judges’
The outcome of a judicial review into Apple's plans to build a datacentre in County Galway was delayed on Friday 23 June because of a shortage of judges, it has emerged Continue Reading
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News
23 Jun 2017
Swedish fintech Klarna gains full banking licence
Swedish online payments provider Klarna becomes one of “the largest banks in Europe” after being granted an EU-wide banking licence by the Swedish Financial Supervisory Authority Continue Reading
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News
22 Jun 2017
Waitrose joins John Lewis for Jlab 2017
The 2017 JLab will see Waitrose, John Lewis and JLP Ventures band together to mentor and develop several retail technology startups Continue Reading
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News
21 Jun 2017
Queen’s Speech highlights digital charter and data protection
Government confirms plans to create a digital charter to ensure the UK is “the safest place to be online”, and a new law protecting personal data Continue Reading
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News
20 Jun 2017
Tesco customers miss out on deliveries due to tech fault
A glitch in the supermarket’s store-side systems has meant Tesco’s deliveries to customers have been delayed Continue Reading
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Feature
19 Jun 2017
The Macedonian surveillance scandal that brought down a government
Macedonia has been accused of using surveillance technology for covert spying - the subsequent political protests were instrumental in the ruling party losing power after 10 years Continue Reading
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News
19 Jun 2017
South African game reserve goes digital to save the rhino
Dimension Data and Cisco have teamed up to protect rhinos living on a private game reserve in South Africa with the latest networking and IoT sensor technology Continue Reading
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News
14 Jun 2017
Microchips implanted in hands could be in use for payments in 20 years
UK consumers are becoming more accepting that biometric authentication will become the norm for payments Continue Reading
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News
09 Jun 2017
Patent group prepares for tough data protection laws by moving HR to the cloud
CPA Global to replace ERP-based HR system as it gears up to comply with the General Data Protection Regulation Continue Reading
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News
08 Jun 2017
Islamic State supporters shun Tails and Tor encryption for Telegram
Confidential communications show terror group’s supporters are turning to simple mobile phone messaging apps to exchange messages and distribute propaganda Continue Reading
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News
08 Jun 2017
Smart farming, IoT only way to feed growing population, says Beecham report
A report from IoT sector analyst Beecham says the agricultural industry will need to embrace smart farming methodologies to support the growing human population Continue Reading
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E-Zine
08 Jun 2017
Ethical fears hinder growth of artificial intelligence in France
In this issue, read how France’s relatively slow adoption of artificial intelligence is partly the result of public confusion, and partly due to the way the French have approached the ethical debate around AI. Also, read now organisations in Europe are failing to address the most important risks because they do not have a structured approach to complying with the EU’s General Data Protection Regulation. And find out why, after 17 years, Dutch university TU Delft is saying goodbye to its legacy learning management system. Continue Reading
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News
06 Jun 2017
HSBC launches global social network for businesses
HSBC Bank is helping its business customers connect with potential partners through a digital hub Continue Reading
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E-Zine
06 Jun 2017
General Election 2017: Who gets the tech vote?
In this week’s Computer Weekly, as the UK votes for a new government in the 2017 general election, we examine the digital policies in the manifestos of the Conservative, Labour and Liberal Democrat parties, and hear what IT trade body TechUK would like to see for the tech sector from the next administration. Read the issue now. Continue Reading
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News
30 May 2017
Taiwan’s OwlTing taps blockchain to improve food safety
The e-commerce company is using blockchain technology to provide consumers with greater transparency on food sources and production processes Continue Reading
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E-Zine
25 May 2017
CW Nordics: The trouble with connected things
In this issue, Finnish cyber security expert Mikko Hyppönen talks about security in the Nordics, Russia and the trouble with connected devices. Also read how Icelandic airline Wow Air averted disaster through the use of application performance monitoring software when it embarked on a major expansion. And find out how, since December 2015, anyone playing popular sandbox game Minecraft has been able to build their worlds on the actual map of Sweden. Continue Reading
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News
24 May 2017
Dubai financial services regulator launches temporary licence aimed at fintechs
Dubai is making it easier for financial technology companies to test out their ideas through a temporary licence Continue Reading
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News
24 May 2017
Interview: Nick Bleech, head of information security, Travis Perkins
Last year, Travis Perkins implemented Splunk to help it to respond more quickly to security threats. Now, the business is looking into machine learning and a single customer view Continue Reading
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Feature
23 May 2017
Cloud data portability: Obstacles to it and how to achieve it
Cloud providers are very keen to get your data into their systems but sometimes it can be difficult or costly to move it elsewhere. We look at solutions to cloud portability Continue Reading
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E-Zine
18 May 2017
CW ASEAN: Rise of the machines
In this month’s CW ASEAN, we look at how artificial intelligence and machine learning is improving the way ASEAN businesses fend off cyber attacks and better predict how customers react to various marketing efforts. The growing interest in AI in the region has also spawned start-ups such as Singapore’s Adatos, which is pushing the bar by using declassified methodologies and software used by US defense and intelligence communities to produce data-driven insights. Read the issue now. Continue Reading
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News
16 May 2017
Customer experience transformation at Macquarie bank brings legacy system retirement as a bonus
Australia’s Macquarie bank builds a data layer on top of legacy IT systems to transform customer experience Continue Reading
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News
15 May 2017
Toys R Us introduces tablets for store staff
Toy and games retailer Toys R Us is trialling the use of tablets for store assistance to provide a better customer service experience Continue Reading
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News
11 May 2017
Made.com trialling real-time chat for customer advice
Online retailer Made.com has partnered with Hero so showroom staff can chat live with online shoppers to help with queries and shopping decisions Continue Reading
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News
10 May 2017
Blockchain economy on the horizon
Blockchain technologies will enable many new and disruptive business models than the internet itself, an expert predicts Continue Reading
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News
04 May 2017
Facebook revenues, profits and users up in first quarter
Despite a strong first quarter, investors are nervous about the future profitability and growth of Facebook as it indicates it is starting to hit advertising revenue limits Continue Reading
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News
03 May 2017
Mayor of London seeks chief digital officer
Capital’s first-ever chief digital officer will oversee the digital transformation of public services across London Continue Reading
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News
27 Apr 2017
Case study: Specsavers furthers digital transformation with single customer view
UK retailer Specsavers has been in the process of digital transformation for several years, and has now partnered with Fujitsu to eliminate disparate systems and create a single customer view Continue Reading
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E-Zine
25 Apr 2017
Blockchain expands reach beyond finance
In this week’s Computer Weekly, we find out how blockchain, the distributed ledger technology behind bitcoin, is extending its reach beyond financial services into new industries such as healthcare, energy and education. We hear from software developers about the pros and cons of componentizing application software. And we examine what a recent court case shows about Oracle’s controversial software licensing policies. Read the issue now. Continue Reading
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E-Zine
19 Apr 2017
CW ANZ: Immersed in cloud
In this month’s CW ANZ, we find out more about Australian marketing company Salmat’s plans to embrace a cloud-only operation after a successful project to replace highly customised on-premise systems with cloud-based software. Also, learn more about the problems that crowdsourcing service AirTasker had faced with its NAS systems, and the benefits it has reaped from its move to cloud storage. Read the issue now. Continue Reading
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E-Zine
13 Apr 2017
CW Middle East: UAE faces IT recruitment challenge
In this issue, read how organisations in the UAE face a challenge to attract and retain top-quality CIOs and other key IT staff as the region seeks to tackle a technology skills gap. Also, Dubai’s Roads and Transport Authority has revealed that plans to unveil passenger-flying cars are in the final stages, with the initiative expected to launch in July 2017. Meanwhile, the UAE is mirroring global trends by eagerly adopting virtual reality technology. Continue Reading
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E-Zine
11 Apr 2017
Virtual reality in healthcare
In this week’s Computer Weekly, we find out how virtual reality technology is starting to be used to improve health and patient care. We examine the new UK tax laws that are causing IT contractors to quit government digital projects. And we analyse the software licensing issues arising from SAP’s recent court case over indirect access to its applications. Read the issue now. Continue Reading
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News
10 Apr 2017
The Graze journey: from pureplay to multi-channel
Health food retailer Graze began as an online subscription platform, but has used customer data to successfully cross the boundary into the physical retail space, says CEO Anthony Fletcher Continue Reading
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News
10 Apr 2017
Customer expectation is biggest problem for retail, says panel
As retailers increasingly try to serve consumers across online, in-store and mobile, the main challenge they face is consumer expectation, according to a panel of experts Continue Reading
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News
07 Apr 2017
How Game used data to transform store experience and drive personalisation
Group insight director at video games retailer explains how customer interaction data has been used to create a personalised experience in-store Continue Reading