Opinion

Opinion

IT for utilities and energy

• Protecting your intellectual property in a digital world

  Your business is creating innovative computer code, slick user interfaces, and is using digital technology to solve new problems. How do you protect your investment?  Continue Reading

• The seven levers of digital transformation

  Organisations that embark on digital transformation projects often run into difficulties. Following the seven principles of digital transformation will help them reap the benefits of digital technology  Continue Reading

• Why businesses must think like criminals to protect their data

  Cyber criminals use three main methods of operation to steal commercial data. Understanding their mindset can help organisations put the right defences in place  Continue Reading

• Hawaii missile alert: Why the wrong guy was fired

  In January 2018, an employee at Hawaii’s emergency management agency sent out a false alarm of an imminent missile attack, and was subsequently fired – but perhaps poor system design is really to blame  Continue Reading

• How to futureproof your career as a CIO

  Many CIOs have yet to earn the right to be on the board. How can IT leaders upgrade their business acumen, to benefit their own careers and the health of their employer?  Continue Reading

• Why Europe’s GDPR privacy regulation is good for business

  Organisations will need to become more sensitive about the way they handle personal information, but the General Data Protection Regulation (GDPR) also makes good business sense  Continue Reading

• Embrace the new normal – re-platform your cloud services

  Huge improvements in cloud technology are opening up markets and solutions that previously didn’t exist. But complacent suppliers often don’t offer these innovations to long-established customers  Continue Reading

• The NIS Directive: the implications for UK technology businesses

  With the European Union NIS Directive to be implemented into UK law in May 2018, it is important for technology companies to ascertain if and how they will be affected  Continue Reading

• How creative and innovative can technology made in China be?

  China's IT industry is becoming more Silicon Valley-like and, as a result, more attractive to the CIOs of western enterprises  Continue Reading

• Energy and healthcare primed for blockchain disruption

  Blockchain applications are upending traditional industries, with startup activity expected to ramp up in years to come  Continue Reading

• Managed crowdsourcing model: Another ‘made in China’ idea

  Chinese suppliers are using managed crowdsourcing to help them provide high-volume services to their customers  Continue Reading

• In an age of uncertainty, now is the time to rethink your outsourcing strategy

  Brexit and Trump are not only creating challenges but also opportunities in the outsourcing sector, and outsourcing deals will need to be flexible to exploit them  Continue Reading

• Building business value with IT4IT

  To reinvent IT, CIOs must go beyond current process-based approaches and equip their teams with the right information and tools, completely automate end-to-end workflows, and provide the business with the controls to govern IT  Continue Reading

• How AI is disrupting the role of call centres and call centre staff

  Artificial intelligence could eliminate many white-collar jobs in coming decades. Its effects are already being felt in the call centre industry, but there is still no substitute for the human touch  Continue Reading

• The digital opportunity for CIOs

  CIOs have a unique opportunity to lead the digital strategy in their organisations, but they have to move quickly to make sure they have the right skills and infrastructure in place  Continue Reading