Opinion

Opinion

IT for leisure and hospitality industry

• Protecting your intellectual property in a digital world

  Your business is creating innovative computer code, slick user interfaces, and is using digital technology to solve new problems. How do you protect your investment?  Continue Reading

• The seven levers of digital transformation

  Organisations that embark on digital transformation projects often run into difficulties. Following the seven principles of digital transformation will help them reap the benefits of digital technology  Continue Reading

• Why businesses must think like criminals to protect their data

  Cyber criminals use three main methods of operation to steal commercial data. Understanding their mindset can help organisations put the right defences in place  Continue Reading

• How to futureproof your career as a CIO

  Many CIOs have yet to earn the right to be on the board. How can IT leaders upgrade their business acumen, to benefit their own careers and the health of their employer?  Continue Reading

• Why Europe’s GDPR privacy regulation is good for business

  Organisations will need to become more sensitive about the way they handle personal information, but the General Data Protection Regulation (GDPR) also makes good business sense  Continue Reading

• Embrace the new normal – re-platform your cloud services

  Huge improvements in cloud technology are opening up markets and solutions that previously didn’t exist. But complacent suppliers often don’t offer these innovations to long-established customers  Continue Reading

• Security Think Tank: Three areas of web security challenges

  What are the main web security challenges for organisations and how are they best addressed?  Continue Reading

• How technology is disrupting the travel market

  Travel apps and online booking services that make it easy to book air tickets and customise travel plans are disrupting the travel market  Continue Reading

• How creative and innovative can technology made in China be?

  China's IT industry is becoming more Silicon Valley-like and, as a result, more attractive to the CIOs of western enterprises  Continue Reading

• Managed crowdsourcing model: Another ‘made in China’ idea

  Chinese suppliers are using managed crowdsourcing to help them provide high-volume services to their customers  Continue Reading

• In an age of uncertainty, now is the time to rethink your outsourcing strategy

  Brexit and Trump are not only creating challenges but also opportunities in the outsourcing sector, and outsourcing deals will need to be flexible to exploit them  Continue Reading

• Building business value with IT4IT

  To reinvent IT, CIOs must go beyond current process-based approaches and equip their teams with the right information and tools, completely automate end-to-end workflows, and provide the business with the controls to govern IT  Continue Reading

• How AI is disrupting the role of call centres and call centre staff

  Artificial intelligence could eliminate many white-collar jobs in coming decades. Its effects are already being felt in the call centre industry, but there is still no substitute for the human touch  Continue Reading

• Security Think Tank: DNS, the underdog in cyber security strategy

  What are the main security risks associated with DNS and how are these best mitigated?  Continue Reading

• The digital opportunity for CIOs

  CIOs have a unique opportunity to lead the digital strategy in their organisations, but they have to move quickly to make sure they have the right skills and infrastructure in place  Continue Reading