Should you trust staff with a self-service expenses system?

The EDS/Oracle Joint Personnel Administration [JPA] used by the MoD to pay servicemen and women, and their expenses and allowances, is gaining credibility among some users, says a report published yesterday by the National Audit Office. 

The report which was published yesterday [20 July 2009] says: “Despite the weaknesses in the JPA system, the Army has recently reported that the reputation of the system is improving.”

But the NAO also reported that suspected fraud using the system is increasing: a lack of control over claims made on the system makes expenses fiddles possible.  

The two things are definitely not linked. 

NAO report 

Computer Weekly article on the NAO report

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