The National Audit Office in a report on the NHS’s IT strategies of 1992 and 1998 made the worthwhile points that:
– the “objectives and targets should be made specific and measurable if they are to be useful in monitoring expenditure and achievements”
– there should be clearer plans for evaluation of the Strategy.
In 2002 there was a third IT strategy, the NHS’s National Programme for IT [NPfIT]. The same mistakes have been repeated: no clear objectives and targets which are specific and measurable and no clear plans for evaluating the strategy.
Plus ca change.