NPfIT - similar flaws to NHS IT strategies in as in 1992 and 1998?

The National Audit Office in a report on the NHS’s IT strategies of 1992 and 1998 made the worthwhile points that:

– the “objectives and targets should be made specific and measurable if they are to be useful in monitoring expenditure and achievements”

– there should be clearer plans for evaluation of the Strategy.

In 2002 there was a third IT strategy, the NHS’s National Programme for IT [NPfIT]. The same mistakes have been repeated: no clear objectives and targets which are specific and measurable and no clear plans for evaluating the strategy.

Plus ca change.


National Audit Office report on the 1992 and 1998 Information Management & Technology Strategies of the NHS Executive [then part of the Department of Health]

Managing an IS project – including the importance of clear objectives

Project Management demystified – Geoff Reiss book