A hidden gem on the BBC website points us to what has to be the very best helpdesk call that has ever been made: US presidential nuclear codes ‘lost for months’
It would appear that at some time around 2000, one of Bill Clinton’s aides misplaced the launch codes for the US’ nuclear arsenal, and that the mistake was covered up for a number of months before the periodical password change came around and the problem was rectified.
I’m left with a vivid image of a call to the helpdesk “We can arrange a password reset Mr President. Please could you give us the month and year of your birth, and the first two letters of your mother’s maiden name?”
[HT Caspar for pointing this one out]