Reflections on Identity and Access Management

This week is Gartner’s annual Identity and Access Management shindig in London. I was fortunate enough to attend for the first time in 2011, when there was a real sense of mixed feelings amongst the delegates: the big vendors were split into those who were upset at the cancellation of the National Identity Scheme, and those delighted at the opportunity to compete for whatever might replace it; end user organisations were generally ambivalent, but for some there seemed to be a relief that they could move on from the black hole created by ten years of the NIS.

Three years later, I’ll be speaking in this afternoon’s session on the government’s Identity Assurance programme, and specifically how it might disrupt the way that we buy and sell identity services in the UK.

The Identity Assurance Programme (IDAP) depends upon reuse of existing credentials through federation, rather than commissioning substantial new systems, and providers are having to seek innovative business models to justify their investment. This has created a somewhat surprising list of Identity Providers (IDPs) in the first tranche of suppliers: some welcome SMEs, and a new role for the Post Office, but no big name UK online brands, retailers or financial services providers.

IDAP’s success will rest upon whether potential providers and consumers of IDAP services can be persuaded that IDAP’s interests align with their own, and that any investment they make in technology, marketing and business transformation will give them a future return. The Government Digital Service will have their work cut out delivering the commercial models that these companies need to justify their investments – maybe we’ll see some good ideas at today’s conference?