Government paying out data loss compensation? Surely not

An online service claims to be able to secure compensation for individuals who claim they were affected by the HMRC data loss incident.

The website at appears to be part of Alternative Dispute Resolution Services, a Newcastle-based company. For £5.99 (paid via PayPal) you can receive a pack telling you how to claim compensation from organisations that have lost personal data – most notably HMRC. In return for your money, you receive ‘a draft letter and guidance document which will allow you to start making a claim immediately without the need for further legal advice.’

Now, I am in no way suggesting that this service may simply be selling form letters that are available for free from the Information Commissioner, but I would be staggered if HMRC pays out so much as a penny in compensation when there is no evidence whatsoever to suggest that the missing CDs have been used for criminal purposes. In fact, government is not in the habit of paying compensation for data loss at all. The last thing we need is exploitation of data loss victims*, and I would be interested in any company claiming to be able to get compensation for incidents.

If you’ve had any dealings with ADRS, or have purchased the Compensation Pack, then please comment below to let me know what your experience was like.

*For the avoidance of doubt: I am in no way alleging any wrongdoing by ADRS, but it would certainly be in the public interest to know whether they have successfully helped anyone secure compensation from the government for data loss incidents.