The trend to make business applications easier to use through what is known as Gamification could have the side effect of public services being delivered at gunpoint..
Applying for a government loan online has never been so risky. I was trying to get a business loan last week and was surprised to see the curser turn into a an Uzi. When the application was ready to go I had to put a bullet through the head of the avatar pointing me in the right direction.
I thought it was great until my application was rejected and an Avatar of Vince Cable appeared and put a cap in my ass.