Microsoft speech glitch raises awkward questions

As usual, the Microsoft presentation hit a glitch. But at IP08, it was not Microsoft’s fault. You can blame BT.

The throngs were waiting for a speech from Microsoft CEO Steve Ballmer to be piped in from Southbank to the IP08 viewing room in Earl’s Court. But the ISDN link was not up. Not in the morning. Not at lunch.

So three questions for BT.

As this was an IP event, why ISDN? Second, why was the contingency plan to record Ballmer’s speech and courier the tape across town? Third, what does this say about BT’s confidence in its 21st Century Network? Answers on a postage stamp, please.