“Walk tall. Walk straight. Look the world right in the eye”, used to be a catchphrase. Now, such is the march of the digital age, that there’s a course advertised on face-to-face communication skills.
Today’s typical manager, it claims communicates mainly through voice and email and managing complicated business relationships with people they’ve never met. But what happens when you need to conduct performance reviews or negotiate a tough deal. You need help understanding the nuances when people meet.
If the course was directed at a new generation of robots I could understand but wait, just maybe, looking someone in the eye is a dying art!