Modern Treasury banks on AI payments platform & agent

Payment operations platform for Modern Treasury has introduced an AI Platform purpose-built for the demands of enterprise payments. 

Built on the company’s ‘PaymentOps’ infrastructure, this AI blends a context-aware agent with a real-time workspace to help manage payment operations, transitioning from manual, reactive processes to proactive workflows.

This AI payment agent is said to be enterprise-grade and when combined with the company’s Workspace technology (a canvas for payment teams and the AI Agent to operate in), it creates a model to manage payment workflows and streamline operations.

Auditable by design

The AI agent is specifically designed to meet the needs of payment operations. Unlike generic large language models or probabilistic AI tools, the AI agent here is “auditable by design” so that it delivers verifiable results built on existing connectivity and an understanding of how enterprise payment systems and workflows work.

It responds in real-time to operational queries in plain language, such as:

  • What was my average daily cash balance in this account last month?
  • Could you please assist me in answering a customer’s question about their payment status? 
  • How many reconciliation items have been open for over 30 days?
  • Summarise fees by payment processor for Q1.
  • Notify me if any duplicate payments are charged.

The AI agent operates in accordance with security and compliance requirements and only takes action when it’s approved to do so and will never let third-party model providers train on data. 

With built-in permissions for each tool and user, as well as configurable human-in-the-loop approvals, users can ensure oversight and control. 

The AI agent draws from institutional knowledge, including past transactions, fee structures and system logic. It’s built on Modern Treasury’s real-world expertise, shaped by insights from trillions of data points in payment volume across various rails, customers and edge cases. 

“AI is only as good as the data, and Modern Treasury is uniquely positioned to deliver the first AI capabilities with relevant payments context,” said Sam Aarons, co-founder and CTO of Modern Treasury. “We see the full payment lifecycle. We see the metadata, the reconciliation logic, the exceptions, and the outcomes. No one else has a contextualised dataset of trillions of datapoints on enterprise payments or the expertise in navigating them. Modern Treasury has the deepest, real-world understanding of how payments work, and that data foundation allows us to offer a powerful new experience for users.” 

Modern Treasury connects to all of bank, ERP and processor data, so a team can manage everything in real-time and create and manage workflows for recurring tasks… and track progress across teams and tools – all from one place with both individual and managerial views. No code needed.

“The AI Agent and Workspace are a major step forward in how modern companies run payments, transforming how and where work gets done,” said Dimitri Dadiomov, CEO and co-founder of Modern Treasury. “Teams have been reactive for too long, addressing issues only after they disrupt the business. These tools shift that paradigm so that organizations can manage payment ops proactively, with speed, intelligence, and control.”

The AI Agent and Workspace are available through an early access programme with general availability planned for later this year.