June 2009

How retailers can cut IT costs and improve end-user support

Peter Walker, CEO of Cyntergy, a UK-based, 24/7 service desk for the retail and hospitality markets, outlines the advantages of outsourcing IT support in the retail sector.  Continue Reading

What to look for in a cloud computing SLA

CIOs considering cloud computing need to ask many questions to ensure servic level agreements contain the right terms. We spell out the details to look for in this piece.  Continue Reading

Approach to Media Literacy - Digital Britain

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Indian IT supplier will buy big European competitor

One of the major Indian IT suppliers will buy a major European competitor within two years as consolidation gains momentum  Continue Reading

Final cockpit moments with blocked pitot sensors

Two fatal crashes of passenger aircraft show that it is dangerous for pilots to have conflicting information and warnings in the cockpit.

The recovered...

Economic crisis to influence outsourcing decisions

The current economic downturn will drive new ways of providing and pricing IT outsourcingmuch likethe bursting of the dotcom bubbleincreased the take-up of offshore services.  Continue Reading

Air France Airbus crash: its last few minutes?

What is known about the crash of an Air France airbus on 1 June bears similarities with the little-noticed loss much earlier of two computer-controlled passenger jets. Those two crashes raised questions of whether the pilots or systems were really ...  Continue Reading

Video: Google upgrades iGoogle for iPhone and Android phones

Google has released an improved beta version of the iGoogle personalised home page optimised for the Apple iPhone and Android-powered mobile phones.  Continue Reading

Rebuilding Iraq: the role of IT staff

The war decimated much of Iraq's infrastructure. Some restructuring work is underway, but Gartner predicts it will be at least five years before Iraq sees any real changes.  Continue Reading

When is a Network a Notwork - Part 3

When I was interviewing people for jobs in my department in a UK public sector organisation one of the questions that HR wouldn't let me ask was "Who do you know in the industry?" They thought it ...  Continue Reading

IT teams rise to the Three Peaks Challenge for CARE International

In superb summer weather, eight teams took part in this year's CARE International UK/Computer Weekly Three Peaks Challenge at the weekend.  Continue Reading

UK to get national cybersecurity centre

The UK is planning a national cybersecurity centre to fight growing threats from organised crime and foreign governments.  Continue Reading

Might Alan Johnson abandon the ID Cards scheme?

The Sunday Times reports that new Home Secretary Alan Johnson has ordered a review of the National Identity Service. Claiming inside information that he "is more sympathetic to civil liberties ...  Continue Reading

When is a Network a Notwork - Part 2

I was debating with a headhunter over the weekend the benefits of one's professional network in times of trouble i.e. when you're looking for work or help. The headhunter's view is - work your ...  Continue Reading

Microsoft plans to release free security software

Microsoft is testing free anti-virus software, but no date has been announced for a public release.  Continue Reading

EC plans tougher sentences for cybercrime

The European Commission plans to introduce harsher penalties for cybercriminals.  Continue Reading

Millions of Facebook users grab personal profile addresses

Facebook says more than three million users have already registered personalised web addresses for their profiles on the social networking service.  Continue Reading