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Thousands of unread emails and 20 million database errors cause civil service pension hardship

Capita blames ‘backlog’ on civil service pension failure

Capita is to ‘fast-track’ any technology, including artificial intelligence, that can help it clear a backlog in civil service pension work

Europe’s data protection supervisors warn over plans to ‘narrow’ privacy rights

Regulators warn over EU plan to ‘narrow’ privacy rights

European data protection supervisors warn the European Commission against narrowing the privacy protections for personal data as it gears up for a swathe of data protection reforms.

UK fintech investment slumped in 2025

UK fintech investment slumped in 2025

Investment in the UK fintech sector fell to its lowest level since 2020, but it is still the European destination attracting the most money

Large language models provide unreliable answers about public services, Open Data Institute finds

LLMs provide unreliable answers about public services, ODI finds

Research questions AI’s trustworthiness in giving people accurate information about government services

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