The CIO job satisfaction survey (India) results analyzed

How satisfied are you at your job? The Indian CIO Salary and Career Survey 2012 examines the job satisfaction levels among Indian IT mavens.

“The superior man is satisfied and composed; the mean man is always full of distress.”

- Confucius

There are different ways to gauge a community’s social health. Over the past few years, ‘quality of life’ has become an important indicator in such exercises. From the context of employment, ‘job satisfaction’ has emerged as a crucial factor which contributes to a working professional’s quality of life. In the case of Indian CIOs whose world of work many a time encroaches into their personal lives, a higher job satisfaction level may also hint at their quality of life.

The general understanding gained while looking at the results of the ‘The Indian CIO Salary and Career Survey 2012’ is that Indian CIOs, by and large, are satisfied with their current jobs. Overall, 77% of them express a varied degree of job satisfaction -- only 22% exhibit dissatisfaction about their current positions.

The nitty-gritty judged the job satisfaction of Indian IT leaders across the following parameters: ‘Compensation’, ‘Job security’, ‘Competence of the team’, ‘Support from executive management’, ‘How the business perceives IT’, and ‘How the respondent’s position is evolving’.

While satisfaction can be seen regarding almost all aspects of employment, ‘Job security’ and ‘Competence of the team’ are two aspects about which the highest number of CIOs -- 85% each -- are satisfied. (Figure 1. The happiness index).

Fig. 1: The happiness index

Although only a few seem dissatisfied, the degrees vary. The aspect which is of most dissatisfaction to the majority of respondents is ‘Compensation’, followed by ‘Evolution of their roles’. (Figure 2. What perturbs the Indian CIO).

Fig. 2: What perturbs the Indian CIO

Joining the dots

These findings need to be viewed in light of the fact that about 31% respondents, as you may have read in the article, ‘The Indian CIO Salary Survey, 2012: How much does a CIO earn?’, are still in the ‘Low’ salary band. Although they are dissatisfied, very few are likely to switch jobs given the limited opportunities at senior levels in Indian enterprises. About 60% of Indian organizations, as the survey suggests, are unlikely to recruit afresh in their IT departments during 2012.

The low dissatisfaction shown by the survey respondents paints a positive picture, which explains their optimism about salary hikes and bonuses in the current year. The least number of CIO respondents are dissatisfied about ‘Job security’ and ‘Competence of the team’ (15% each).

The larger picture

As mentioned in the article, ‘The Indian CIO’s salary and career outlook for 2012’, there seems to be a sense of belief in the insular nature of India’s economy amongst the country’s CIOs.

In response to’s query which asked the CIOs to compare their job satisfaction level during 2011 with that of 2010, there was no considerable difference. Overall, about 61% of the CIO respondents mention that they were just as satisfied in their current jobs in 2011 as they were in 2010. ‘Job security’ surfaces as the most consistent aspect, as 70% of CIO respondents attest that their satisfaction remains at the same level as that in the previous year. (Figure 3. Satisfaction levels compared)

Fig. 3: Satisfaction levels compared

It can thus be concluded that Indian CIOs do not wish to switch jobs not as a resultant of shrinking job options—although this might be the current reality—but because they are highly satisfied in their present jobs.

<< IT employment trends - 2012 << >> The CIO's changing role >>


Read more on IT governance