Opinion

Opinion

Managed services and hosting services

• Supply chain cyber security is only as strong as the weakest link

  A spate of high-profile cyber attacks has highlighted the criticality of supply chain security and put new pressures on security leaders. How can we ensure that cyber security remains robust down the full length of supply chains?  Continue Reading

• Choose the right ITSM tool for digital era success

  IT service management (ITSM) tools are essential for many organisations to help optimise the design, delivery, support, use and governance of IT, but not all ITSM solutions are created equal, therefore selecting the right one is crucial  Continue Reading

• The Secret IR Insider’s Diary – from Sunburst to DarkSide

  From dealing with SolarWinds fallout to ransomware attacks, it’s been a busy few weeks for the Secret IR Insider, but they've picked up some new tricks along the way  Continue Reading

• Reimagining outsourcing after Covid-19

  Covid-19 has changed how businesses interact with their suppliers. Here are five steps companies can take to manage their outsourcing ecosystem in the post-pandemic world  Continue Reading

• How to modernise identity governance and administration

  Modernising identity governance and administration (IGA) capabilities is essential for organisations to manage identities effectively to ensure they remain competitive, compliant and secure  Continue Reading

• Security Think Tank: Edge security in the world of Covid-19

  That datacentre security is a complex subject is not in doubt and, given the trend to move beyond centralised datacentre to distributed environments, this is not going to change. How can security professionals ensure such setups are just as secure ...  Continue Reading

• Security Think Tank: Edge datacentre security depends on specific needs

  That datacentre security is a complex subject is not in doubt and, given the trend to move beyond centralised datacentres to distributed environments, this is not going to change. How can security professionals ensure such setups are just as secure ...  Continue Reading

• Security Think Tank: No secret sauce for edge security, just good practice

  That datacentre security is a complex subject is not in doubt, and given the trend to move beyond centralised datacentres to distributed environments, this is not going to change. How can security professionals ensure such setups are just as secure ...  Continue Reading

• Security Think Tank: Beware security blind spots at the edge

  That datacentre security is a complex subject is not in doubt and, given the trend to move beyond centralised datacentres to distributed environments, this is not going to change. How can security professionals ensure such setups are just as secure ...  Continue Reading

• Sharing responsibility: Why we need to work together to keep the cloud secure

  The education sector has been fundamentally altered by months of lockdown, with cloud services topping must-have lists for academic staff, but now it’s time to consider security  Continue Reading

• Coronavirus: What does the ‘new normal’ mean for how we work?

  Examining the long-term impact of the Covid-19 coronavirus pandemic on the world of work, security, privacy and networks  Continue Reading

• Security Think Tank: Is data more or less secure in the cloud?

  Misconfigured cloud environments are increasingly identified as the source of damaging data breaches and leaks, raising serious questions for enterprises. Where does responsibility for data security in the cloud lie, and how can security ...  Continue Reading

• Security Think Tank: Stopping data leaks in the cloud

  Misconfigured cloud environments are increasingly identified as the source of damaging data breaches and leaks, raising serious questions for enterprises. Where does responsibility for data security in the cloud lie, and how can security ...  Continue Reading

• Security Think Tank: Base cloud security posture on your data footprint

  Misconfigured cloud environments are increasingly identified as the source of damaging data breaches and leaks, raising serious questions for enterprises. Where does responsibility for data security in the cloud lie, and how can security ...  Continue Reading

• Security Think Tank: Cloud security is a shared responsibility

  Misconfigured cloud environments are increasingly identified as the source of damaging data breaches and leaks, raising serious questions for enterprises. Where does responsibility for data security in the cloud lie, and how can security ...  Continue Reading

• Security in the supply chain – a post-GDPR approach

  A year and a half after the introduction of the EU’s General Data Protection Regulation, Fieldfisher's James Walsh reviews the fundamentals of supply chain security  Continue Reading

• Security Think Tank: Adapt security posture to your cloud model

  Misconfigured cloud environments are increasingly identified as the source of damaging data breaches and leaks, raising serious questions for enterprises. Where does responsibility for data security in the cloud lie, and how can security ...  Continue Reading

• Security Think Tank: The cloud needs security by design

  Misconfigured cloud environments are increasingly identified as the source of damaging data breaches and leaks, raising serious questions for enterprises. Where does responsibility for data security in the cloud lie, and how can security ...  Continue Reading

• Security Think Tank: Secure the cloud when negotiating contracts

  Misconfigured cloud environments are increasingly identified as the source of damaging data breaches and leaks, raising serious questions for enterprises. Where does responsibility for data security in the cloud lie, and how can security ...  Continue Reading

• Security Think Tank: In the cloud, the buck stops with you

  Misconfigured cloud environments are increasingly identified as the source of damaging data breaches and leaks, raising serious questions for enterprises. Where does responsibility for data security in the cloud lie, and how can security ...  Continue Reading

• What Belarus offers the tech sector

  Belarus might not be as well known for its IT as some of its neighbours, but it is pushing its head above the parapet  Continue Reading

• Security Think Tank: Not all security service providers are created equal

  What critical security controls can be outsourced, and how do organisations, SMEs in particular, maintain confidence that they are being managed effectively and appropriately?  Continue Reading

• Big data skills shortages – and how to work around them

  Businesses are finding it hard to recruit enough people with big data and analytics skills, but for CIOs there are alternative strategies to consider  Continue Reading

• Outsourcing is not dead or dying – it just needs to be done properly

  The collapse of Carillion and the profit warning at Capita have created a false sense of fear about the stability of the outsourcing sector  Continue Reading

• How creative and innovative can technology made in China be?

  China's IT industry is becoming more Silicon Valley-like and, as a result, more attractive to the CIOs of western enterprises  Continue Reading

• Managed crowdsourcing model: Another ‘made in China’ idea

  Chinese suppliers are using managed crowdsourcing to help them provide high-volume services to their customers  Continue Reading

• In an age of uncertainty, now is the time to rethink your outsourcing strategy

  Brexit and Trump are not only creating challenges but also opportunities in the outsourcing sector, and outsourcing deals will need to be flexible to exploit them  Continue Reading

• How AI is disrupting the role of call centres and call centre staff

  Artificial intelligence could eliminate many white-collar jobs in coming decades. Its effects are already being felt in the call centre industry, but there is still no substitute for the human touch  Continue Reading

• The benefits of digital business process management with blockchain technology

  Distributed and decentralised ledger technologies, smart contracts and the internet of things have the potential to disrupt and revolutionise business process management and optimisation  Continue Reading

• A new nearshoring game is emerging

  Countries selling themselves as nearshore business services locations need to change their sales pitches to avoid becoming like all the other countries doing the same  Continue Reading

• Fear, uncertainty and data doubt hold back public Wi-Fi

  Venue owners’ uncertainty and befuddlement over what they can actually do with their Wi-Fi infrastructure and the data carried over it is hindering their ability to realise the full potential of public Wi-Fi  Continue Reading

• Life on the edge: The benefits of using micro datacentres

  Enterprises are demanding faster access to applications and ever more processing power. Could edge datacentres fill the gap?  Continue Reading

• Cloud vs. Colocation: Why both make sense for the enterprise right now

  With colocation providers moving to adopt simpler, cloud-like charging models, would enterprises be better off ditching the datacentre completely?  Continue Reading

• What does the new EU data protection regime mean for datacentres and cloud service operators?

  Changes to European data protection law will put new responsibilities on datacentre and cloud providers  Continue Reading

• Supercharging cyber security protection: Questions to ask when hiring a managed services provider

  With information security concerns and challenges at an all-time high, and a global shortage of security professionals to address them, some enterprises are turning to managed security services for help. To ease the selection process, Dragana Vranic...  Continue Reading

• Reinventing outsourcing through agile principles

  Organisations are starting to use agile principles to reinvent the outsourcing selection process, with some excellent results  Continue Reading

• Sale, spin-off or stay put? What should EMC do next?

  With reports suggesting some major changes may be afoot at EMC, Clive Longbottom looks at the reasons why  Continue Reading

• IT availability: the whole truth

  Some of the figures people quote for the reliability of their IT systems look ludicrously minimal  Continue Reading

• US technology companies facing growing UK pressure over internet spying

  Tension is growing between the UK and US over Prism spying  Continue Reading

• Is the government right to focus on buying IT from SMEs?

  Should the government be putting all its energy into encouraging departments to buy from SMEs? Alice Watson from Porge isn’t so sure  Continue Reading

• Two years after 'unacceptable' - the state of government IT today

  Two years ago, G-Cloud founder Chris Chant called government IT 'unacceptable'. Now outside Whitehall, what does he think has changed?  Continue Reading

• Why 2014 is a good year for IT consultants

  In a survey of consulting buyers, almost all said they are planning technology improvements this year, and most are bringing in consultants to help  Continue Reading

• The Death Of Cloud Has Been Greatly Exaggerated

  Revelations about the extent of US and UK government surveillance on the internet will not mean the death of cloud computing, but companies will change their approach.  Continue Reading

• How to appoint a new outsourcing supplier

  Outsourcing can come with its own security risks if not managed appropriately, making due diligence and clear contractual arrangements key  Continue Reading

• Stop service providers becoming data security Achilles heel

  Minimising cyber security risks through third-party suppliers is a challenge facing many organisations.  Continue Reading

• Forrester: Tips for software contract negotiation

  Forrester's Mark Bartrick offers four essential tips on negotiating successful IT contracts  Continue Reading

• Developing the modern datacentre into a services hub

  More businesses are choosing private cloud over public cloud. Analyst Andrew Buss explains why  Continue Reading

• Forrester: The impact of cloud on outsourcing contracts

  Although still in its early stages, the transition of outsourcing engagements toward cloud-based models has begun  Continue Reading

• Does the EC's cloud strategy go far enough?

  The European Commission (EC) launched its cloud strategy last week. Legal experts put it under the spotlight to see if it goes far enough  Continue Reading

• Forrester: Five key trends for your cloud journey

  Cloud computing is going to go through big changes in 2012, Forrester analysts predict  Continue Reading

• Business consulting – the next battleground in IT services

  Buying habits are shifting, with profound implications for the IT services and management consulting industries  Continue Reading

• Security Think Tank: Intelligence-led security could give IT pros the edge

  What should organisations be doing to benefit from intelligence-led security?  Continue Reading

• Security Think Tank: Proof of intelligence-led security is in the metrics

  What should organisations do to fully exploit intelligence-led security?  Continue Reading

• Security Think Tank: Intelligence-led security is about risk management

  What should organisations be doing to benefit from move to intelligence-led security?  Continue Reading

• Security Think Tank: Intelligence-led security is more efficient and effective

  What should organisations be doing to benefit from move to intelligence-led security?  Continue Reading

• Security Think Tank: Security intelligence needs a plan

  What should organisations be doing to benefit from the move towards intelligence-led security?  Continue Reading

• Cloud choices: How to select the right hosted services

  Adopting cloud computing can save money, but it is important to choose the right cloud solution for your business needs  Continue Reading

• Security Think Tank: IT security outsourcing should be informed and risk-managed

  Security experts advice on what should and should not be outsourced in IT security  Continue Reading

• Security Think Tank: Effective quality control key to security outsourcing

  What should and what should not be outsourced in IT security?  Continue Reading

• Security Think Tank: No one-size-fits-all approach to security outsourcing

  What should and what should not be outsourced in IT security?  Continue Reading

• Security Think Tank: Outsourcing of IT security is not for everyone

  What should and what should not be outsourced in IT security?  Continue Reading

• Why the public sector is turning to multi-sourcing

  Sarah Burnett explains why the public sector is moving from single sourcing to multi-sourcing, in an age of austerity.  Continue Reading

• Forrester: Innovation In Outsourcing Relationships

  Clients play the most important role in innovation In outsourcing relationships, says Wolfgang Benkel, Principal Analyst, Forrester Research.  Continue Reading

• A place for cloud-based office productivity tools

  Recent research by Freeform Dynamics suggests that a cloud-only approach to office productivity is worth considering.  Continue Reading

• Ten trends you cannot ignore

  Vice-president of Nucleus Research, Rebecca Wetteman, counts down 10 issues which should be top of the IT agenda.  Continue Reading

• Data Centres Europe 2008 open for registration

  The BCS is the organisation sponsor for this year's 4th Data Centres Europe 2008 conference, which will be held 10 to 11 April, in London  Continue Reading