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Regulatory compliance and standard requirements

  • October 16, 2007 16 Oct'07

    ITIL v3 Service Transition: FAQs on Book 3

    ITIL expert Rich Schiesser answers user questions about the new ITIL Service Transition Core Practice Book 3.

  • September 25, 2007 25 Sep'07

    ITIL v3 Service Operation: FAQs on Book 4

    ITIL expert David Pultorak answers common questions about the new ITIL Service Strategy Core Practice Book 1.

  • September 25, 2007 25 Sep'07

    ITIL v3 Service Strategy: FAQs on Book 1

    ITIL expert David Pultorak answers common questions about the new ITIL Service Strategy Core Practice Book 1.

  • September 23, 2007 23 Sep'07

    ITIL v3 FAQs

    ITIL expert David Pultorak answers frequently asked questions about the newly released ITIL v3.

  • June 27, 2007 27 Jun'07

    ITIL tough but worth it, CIOs say

    Deakin University CIO Craig Warren has been living the ITIL way for four years now. Just another process? Perhaps. Yet as many companies are finding, using ITIL to build a well-tuned IT organisation also has its costs.

  • April 10, 2007 10 Apr'07

    ITIL V3 is almost here: What should you expect?

    ITIL version 3 promises to improve alignment between IT and the business, as well as enhance efficiencies and cut costs. What are the other pros and cons and how quickly -- or if at all -- should users upgrade to version 3 of the ITIL framework?

  • September 30, 2006 30 Sep'06

    ITIL FAQs, Part 1

    Get the answers to the most frequently asked questions about ITIL here.

  • July 27, 2006 27 Jul'06

    ITIL framework finds new stakeholders with v3

    Too many companies today don't have an accurate count of their assets, and therefore are underutilizing systems and being unproductive. A CMDB framework, used in support with an ITIL project, can provide databases and analysis tools to help IT ...

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