News

IT services and outsourcing

• July 07, 2016 07 Jul'16

  The challenges facing social tech and what will tackle them

  As part of the Cast launch event, government, corporate and social tech representatives discussed some of the challenges facing social tech and how we can grow tech for good initiatives

• July 07, 2016 07 Jul'16

  Amazon.com CTO cautions enterprises against underestimating value of test and development

  Speaking at the AWS Summit in London, Amazon.com CTO hits out at legacy suppliers and urges enterprises to get experimental to protect themselves against competitive threats

• July 07, 2016 07 Jul'16

  Saudi Telecom Company leads nation’s transformation agenda

  Saudi Telecom Company and its technology partners support the Kingdom of Saudi Arabia’s drive into digital public services

• July 06, 2016 06 Jul'16

  Lufthansa IT services arm transforms to meet customer demands

  IT supplier Lufthansa Systems is changing its business model as its airline customers invest in digital technologies

• July 05, 2016 05 Jul'16

  Nordic CIO interview: Tore Burheim, University of Bergen

  IT director of Norwegian university tells Computer Weekly about digitising education and creating co-operative clusters

• July 04, 2016 04 Jul'16

  Thailand’s TMB Bank modernises IT through the cloud

  Bank used a move to Office 365 as a starting point for its transformation into a cloud-first organisation

• July 04, 2016 04 Jul'16

  Facilities firm ISS picks IBM Watson IoT to manage client sites

  Danish outsourcing and services firm signs new deal with IBM to use Watson’s internet of things capabilities to better manage its clients’ properties

• June 30, 2016 30 Jun'16

  Five retail-based startups head for 2016 Jlab incubator

  Five of the 23 startups that pitched for a place on John Lewis’s 2016 startup programme will be spending the summer in the retailer’s Jlab accelerator

• June 29, 2016 29 Jun'16

  Brexit: Datacentre investments set to slow as economic stability concerns hit CIOs

  As the economic uncertainty around Brexit continues, CIOs may put new datacentre investments on hiatus, warns analyst

• June 17, 2016 17 Jun'16

  Hays Recruitment service desk project is all gain and no pain

  The firm was attracted by the many benefits of a cloud-based service desk, but chief among them was the low risk involved in implementation

• June 13, 2016 13 Jun'16

  Technology key to supporting World Expo 2020 in Dubai

  Businesses in Dubai need to get ready for the expected boost in demand that will come with the World Expo exhibition to be held in the city in 2020

• June 02, 2016 02 Jun'16

  LogMeIn customers complain over price hikes and contract renewals

  Remote management supplier denies not notifying customers about impending price rises and renewal dates, as end-user complaints mount

• June 01, 2016 01 Jun'16

  MPs’ private emails are routinely accessed by GCHQ

  Computer Weekly investigation reveals the extent of interception of MPs’ and peers’ email communications and data

• May 27, 2016 27 May'16

  Bristol Water outsources IT as business model transforms

  Bristol Water outsources IT to Wipro to support it through a period of transformation to its operating model

• May 19, 2016 19 May'16

  Virgin Media uses Salesforce to build omni-channel sales

  Virgin Media is using Salesforce to offer a single customer view irrespective of the channel the customer uses to talk to the company

• May 19, 2016 19 May'16

  Digital inclusion charity demands government enforcement of web accessibility laws

  AbilityNet claims government is "falling down on the job" by failing to act against firms that do not make their websites and services accessible to disabled users

• May 19, 2016 19 May'16

  Lawmaker Vaizey hails UK role in resolving datacentre sovereignty issues

  Digital economy minister talks up government’s work in supporting the growth of the UK’s technology sector

• May 19, 2016 19 May'16

  ING Turkey uses digital technology to improve services and grow customer base

  Turkish bank uses business process management technology to offer financial services through 1,500 grocery stores, technology outlets and post offices

• May 16, 2016 16 May'16

  HSBC cuts hundreds of UK IT jobs

  HSBC is cutting its UK IT workforce and transferring jobs to lower-cost countries as part of its global delivery strategy

• May 12, 2016 12 May'16

  Future Retail Contest: Using tech to tackle retail’s biggest problems

  IC Tomorrow’s Future Retail Contest aims to help the retail industry tackle some of its business issues by leveraging retail-focused startups

• May 10, 2016 10 May'16

  Safer cycling project wins BT smart city contest

  Northern Irish startup See.Sense scoops £15,000 prize in BT smart city contest after developing a connected bike light

• May 05, 2016 05 May'16

  Gulf Air creates private cloud to support open-source big data engine

  Airline is using a private cloud and open-source software to enable it to analyse social media and understand what consumers think about it

• May 04, 2016 04 May'16

  Shell the latest multinational to insource IT offshore

  Oil giant Shell is the latest large business to announce plans to insource its IT operations at a delivery centre in Bangalore, India

• April 29, 2016 29 Apr'16

  Tech-savvy Asean populations shake up enterprise IT, says AIA CTO

  A young, urban and tech-savvy population in the Asean region has forced enterprises to rethink their IT strategies

• April 29, 2016 29 Apr'16

  Saudi Arabia could warm to cloud computing, so long as regulation and connectivity keep pace

  One of the world’s biggest oil producers has responded to tumbling crude prices by announcing a $2tn war chest to fund an economic diversification strategy, with IT set to be a beneficiary

• April 27, 2016 27 Apr'16

  Singapore is second most cloud ready country in Asia-Pacific

  Broadband quality, data privacy and pro-business regime makes Singapore the second most cloud ready country in the Apac region

• April 25, 2016 25 Apr'16

  Lloyds Bank offshores more IT roles to India

  Lloyds Banking Group is offshoring more IT jobs to India as part of its latest cost-cutting announcement

• April 25, 2016 25 Apr'16

  EE to onshore all customer service calls

  Mobile operator EE attempts to improve customer services by bringing call handling onshore

• April 21, 2016 21 Apr'16

  GCHQ told analysts to assume surveillance 'bulk data' is legal

  Documents obtained by charity Privacy International reveal insights into GCHQ’s collection of sensitive bulk data, as lawyers question the impact of surveillance on legal privilege, fair trials and protection of whistleblowers

• April 21, 2016 21 Apr'16

  Singapore online grocer RedMart uses cloud ERP to drive growth

  Online retailer RedMart turned to cloud-based enterprise resource planning (ERP) when its existing system struggled to keep up with business growth

• April 19, 2016 19 Apr'16

  Singapore SME makes HR analytics affordable for other small companies

  A small supplier in Singapore is offering other SMEs a SAS-based HR software shared service

• April 15, 2016 15 Apr'16

  Capgemini to build 100-strong team of blockchain specialists

  The IT services firm is building a team of 100 blockchain experts as banks start to consider the technology as the future of financial services

• April 14, 2016 14 Apr'16

  Social media could be used to identify refugees, says fintech founder

  A panel at the Innovate Finance Summit 2016 discussed ways refugees could access funds, including digital identities, smartphones and peer-to-peer applications

• April 12, 2016 12 Apr'16

  UK poised to lead global fintech sector, says Tech City chair Eileen Burbidge

  Tech City chair and venture capital expert says the UK is in a position to become a world leader in financial services and sheds light on how cloud can provide failing firms with a stay of execution

• April 11, 2016 11 Apr'16

  Hyperoptic launches FTTP services in Brighton

  Hyperoptic rolls out its fibre-to-the-premises (FTTP) broadband service to housing developments in Brighton

• April 11, 2016 11 Apr'16

  BBC outsources finance and accounting technology to IBM

  IBM will take over the BBC’s accounting and payroll services from SopraSteria in November 2016 as part of a five-year contract

• April 05, 2016 05 Apr'16

  John Lewis launches 2016 round of accelerator programme Jlab

  Retailer John Lewis launches the 2016 round of Jlab, a programme designed to bring innovation and disruption to the retail industry with technology startups

• April 01, 2016 01 Apr'16

  IT services firm creates 500 jobs in Welsh local authority

  IT services firm CGI creates 500 jobs in south Wales following a £3.2m investment from the Welsh government

• March 30, 2016 30 Mar'16

  HMRC reaches agreement with IT suppliers on Aspire contract exit

  HM Revenue & Customs (HMRC) plans on going to market next month for a number of smaller IT services contracts for a phased exit of its Aspire outsourcing deal

• March 30, 2016 30 Mar'16

  Security should be driven by business, says Corvid’s Andrew Nanson

  Information security should be business-driven and investments assessed for their effectiveness and business value, according to Corvid CTO

• March 29, 2016 29 Mar'16

  Dell offloads services arm to fund EMC acquisition

  Dell dumps its services business as it gets ready to take over EMC

• March 24, 2016 24 Mar'16

  The dawn of managed services in the Middle East

  Managed services are on the up in the Middle East, with enterprises looking at ways to support critical infrastructures while they invest in new technologies

• March 24, 2016 24 Mar'16

  The Israeli companies disrupting mobile technology

  Israel's high-tech startups are developing innovative technology that will bring new capabilities to consumers and mobile phone operators

• March 23, 2016 23 Mar'16

  Danish utility NRGi goes offshore for IT platform transformation

  Danish utilty NRGi has outsourced its IT to Indian services supplier Wipro as it attempts to transform its operations amid increased competition

• March 23, 2016 23 Mar'16

  GDS preps guidance for third-party suppliers to deliver 'government as a platform'

  Government Digital Service (GDS) chief insists "pragmatic extensions" to outsourcing contracts implies nothing permanent in push for "government as a platform" (GaaP)

• March 22, 2016 22 Mar'16

  AWS and Microsoft UK datacentre plans could upset SME-rich Digital Marketplace, Kable warns

  SME G-Cloud providers told to brace themselves for increasing competitive threats from AWS, Microsoft and Oracle once their UK datacentres open

• March 21, 2016 21 Mar'16

  Norway’s Storebrand chooses Cognizant for digital transformation

  Norwegian financial services firm becomes the latest Nordic-based organisation to sign a major IT outsourcing deal with an India-based supplier

• March 21, 2016 21 Mar'16

  Britain to pay billions for monster internet surveillance network

  New questions raised about Britain’s snoopers’ charter after Denmark abandons its own UK-style surveillance programme for a second time

• March 17, 2016 17 Mar'16

  AWS at 10: How the cloud giant shook up enterprise IT

  A decade on from the launch of its first cloud service, the UK managing director of Amazon Web Services reflects on its first 10 years in business

• March 17, 2016 17 Mar'16

  Private mobile network powers Ocado’s robotic warehouse

  Online supermarket Ocado rethinks 4G mobile technology to power a network of 1,000 robot workers operating in the grocer's 'hive' warehouse