News

IT services and outsourcing

• May 07, 2013 07 May'13

  Procter & Gamble could follow General Motors’ move in-house

  US manufacturing giant Procter & Gamble is reportedly considering moving outsourced work in-house

• May 07, 2013 07 May'13

  SME Arcus brings AWS IaaS and PaaS to public sector with G-Cloud

  UK SME Arcus Global has become the first certified Amazon Web Services reseller on the government’s third G-Cloud framework

• May 07, 2013 07 May'13

  Salesforce.com targets communities

  Salesforce.com says it wants to address communities with its software as a service (SaaS) platform

• May 03, 2013 03 May'13

  95% of local councils share services

  Hundreds of local councils are sharing services as government cuts force them to fund new ways of providing services

• May 02, 2013 02 May'13

  Report into Post Office Horizon system expected in July

  The findings of an independent investigation into the Post Office's Horizon accounting system are expected to be published in July

• April 18, 2013 18 Apr'13

  Opinion split on whether to offshore IT to China

  Relatively low costs and high levels of software skills give China immense potential when it comes to providing large businesses with IT services, but opinion is split on whether it is an option

• April 15, 2013 15 Apr'13

  Case study: London's Olympic network from BT

  After receiving an honourable mention in the European user awards for networking, Computer Weekly looks at the challenge of rolling out the network for the London Olympic Games in 2012

• April 02, 2013 02 Apr'13

  Scottish IT and digital businesses look elsewhere due to skills shortage

  Scottish IT and digital businesses are struggling to fill job vacancies with over half recruiting from outside Scotland, according to ScotlandIS

• March 26, 2013 26 Mar'13

  Southern Water contracts TCS for transformation

  Southern Water is transforming customer service and revenue management through IT services from Tata Consultancy Services

• March 21, 2013 21 Mar'13

  Farewell to Logica brand as CGI completes UK integration

  The Logica brand will disappear next week as buyer CGI migrates the services supplier's UK IT to CGI's own global system

• March 12, 2013 12 Mar'13

  Warwickshire Council adopts Gmail

  Warwickshire County Council is to complete a full Gmail roll-out across its 4,500 users next month, in a move that will deliver £250,000 in savings

• March 11, 2013 11 Mar'13

  Majestic Wine swaps Microsoft for Intershop in ecommerce refresh

  Majestic Wine is revamping its website with an InterShop 7 ecommerce engine, which replaces a legacy Microsoft Commerce Server system.

• March 11, 2013 11 Mar'13

  AstraZeneca opts for co-operation after IBM falls out

  AstraZeneca has changed its approach to outsourcing to encourage co-operation with suppliers after its deal with IBM failed to deliver

• March 04, 2013 04 Mar'13

  Logicalis saves 2e2's UK managed services arm

  Logicalis has taken over the European business of defunct IT services supplier 2e2, which went bust in January 2013, owing millions to creditors

• February 26, 2013 26 Feb'13

  Fifth of all IT services firms could disappear by 2014, says Gartner

  Up to 20 of the world’s top 100 IT service providers could disappear by 2014 because of the tough economic conditions, says Gartner

• February 24, 2013 24 Feb'13

  Universal Credit has the hallmarks of another IT failure

  Charities, housing associations and consultancies have warned that the Department for Work and Pensions’ £2.2bn Universal Credit programme has all the hallmarks of another public sector IT disaster.

• February 22, 2013 22 Feb'13

  Tesco to host private cloud infrastructure within its internal datacentres

  Tesco will run a private cloud infrastructure from its internal datacentre to host its website and retail related apps

• February 20, 2013 20 Feb'13

  British businesses are not making most of the cloud, study shows

  British businesses have yet to make the most of cloud computing services because many are hesitant to adopt it

• February 20, 2013 20 Feb'13

  Action for Children takes fundraising to the cloud with Rackspace

  Charity Action for Children has overcome its website traffic issues and has saved costs by using Rackspace cloud

• February 15, 2013 15 Feb'13

  Bad outsourcing decisions cause 63% of data breaches

  Bad outsourcing decisions nearly two-thirds of data breaches investigated by security firm Trustwave in the past year

• February 15, 2013 15 Feb'13

  IT budgets to grow in 2013 as economy bumps along

  UK IT departments are planning to spend more on IT in 2013 despite the downturn, a worldwide survey of IT managers has revealed

• February 11, 2013 11 Feb'13

  CIO interview: David Matthewman, CIO, Open University

  Three years after joining the Open University, CIO David Matthewman continues to push a strategic programme to deliver value and innovation

• February 05, 2013 05 Feb'13

  Totaljobs hires public cloud services for agility, better performance

  Totaljobs Group, the recruiter that runs Totaljobs.com, adopts AWS public cloud to improve IT performance and have an agile infrastructure

• January 31, 2013 31 Jan'13

  Capacity management most underestimated cloud problem

  Capacity management is the most underestimated problem of cloud computing, says Morgan Stanley strategy director Evangelos Kotsovinos

• January 31, 2013 31 Jan'13

  EasyJet lifts off with Azure seat bookings

  The Azure cloud has allowed Easyjet to enable web site and mobile users to check seat availability

• January 30, 2013 30 Jan'13

  Amazon sales soar in 2012

  Amazon sales rose 27% to $61bn (£39bn) in its 2012 results and 22% in its 2012 fourth quarter revenues to $21.27bn, compared with 2011

• January 29, 2013 29 Jan'13

  Windsor and Maidenhead council migrates services to cloud

  Windsor and Maidenhead borough council will migrate critical services such as childcare, benefits and transport services to the cloud by 2014

• January 28, 2013 28 Jan'13

  Enterprises bringing data back in-house for more flexibility, shows study

  European enterprises are improving their internal datacentres and storing data in-house rather than on the external cloud

• January 22, 2013 22 Jan'13

  National Rail Enquiries puts web services on the public cloud

  National Rail Enquiries is migrating applications that power its home page, online journey planner service and real-time service updates on to AWS cloud

• January 21, 2013 21 Jan'13

  Interview: Alan Clark, chairman, OpenStack Foundation

  Alan Clark, chairman of the board of the OpenStack Foundation, talks to Computer Weekly about the future of cloud and the role of open source

• January 21, 2013 21 Jan'13

  UK will be 33,300 short of IT workers by 2050, finds research

  The UK will be short of 33,300 IT workers in 2050 as a result of a skills shortage, an ageing workforce and a restrictive migration policy

• January 16, 2013 16 Jan'13

  Post Office wants to get to bottom of IT system allegations

  A system that set out to modernise the Post Office in 1996 is under the spotlight after claims that Horizon accounting system is error prone

• January 11, 2013 11 Jan'13

  NATS says BI key to five-year investment plan

  The UK’s air traffic control business NATS will make business intelligence (BI) a priority investment over the next five years

• January 09, 2013 09 Jan'13

  IT contractors seek to fill skills gap left by public sector cuts

  IT contractors are increasingly confident about job opportunities in the public sector due to reductions in the civil service's head count, finds research

• January 09, 2013 09 Jan'13

  UK Border Agency tenders for security systems

  The UK Border Agency (UKBA) and Border Force is tendering for an integrated border security system

• January 08, 2013 08 Jan'13

  VoIP awareness up but user numbers remain low

  A report from Ofcom claims four in five consumers know what voice over internet protocol (VoIP) is, but just 29% use the technology

• January 08, 2013 08 Jan'13

  MPs slam the award of government contracts to tax-avoiding IT firms

  MPs allege that Accenture used revenue from its deal with HMRC to reduce its tax bill

• January 07, 2013 07 Jan'13

  Parliamentary commission calls for electrified banking ring fence

  A parliamentary report on plans to separate retail and investment banking calls for legislation to prevent breaches of the ring fence

• January 03, 2013 03 Jan'13

  Immigrants wrongly told to leave UK due to inaccurate data

  Some immigrants have been accidentally contacted by Capita and told to leave the UK as a result of inaccurate data used in a government push to remove thousands of illegal immigrants

• December 24, 2012 24 Dec'12

  Top 10 IT outsourcing stories of 2012

  Research into the UK outsourcing sector in 2010 found that 7.4% of the UK’s total production came from outsourcing, and about a third of that – some £38.7bn – was IT outsourcing

• December 19, 2012 19 Dec'12

  Unilever ramps up social networking for recruitment

  Unilever has agreed a five-year HR BPO contract with Accenture that will expand the manufacturer’s recruitment activity into social networking

• December 13, 2012 13 Dec'12

  Liam Maxwell named as first government chief technology officer

  Liam Maxwell becomes the first Whitehall CTO, in the latest stage of a major shake-up of the government IT leadership organisation

• December 12, 2012 12 Dec'12

  Free tool that tracks costs of AWS, Azure and Rackspace public clouds launched

  Apptio has launched Cloud Express, a free tool that allows enterprises to track the utilisation rate and costs of AWS, Azure and Rackspace public clouds

• December 12, 2012 12 Dec'12

  Low-level tasks eat up 30% of IT departments' time, report reveals

  IT departments spend 30% of their time carrying out basic tasks and are growing frustrated with the lack of time available to focus on transformational work

• December 06, 2012 06 Dec'12

  MPs call for wider promotion of mutuals beyond Whitehall

  Mutuals need to be effectively promoted across the whole public sector, not just Whitehall, say MPs

• November 30, 2012 30 Nov'12

  G-Cloud success depends on champions and a change in attitude

  G-Cloud director Denise McDonagh has called for public sector champions to push forward adoption of the service.

• November 28, 2012 28 Nov'12

  Capita set to win £1.7bn Staffordshire outsourcing deal

  Capita has been named preferred bidder in an educational support services joint venture with Staffordshire County Council, in a deal worth £1.7bn over 20 years.

• November 27, 2012 27 Nov'12

  Google pushes infrastructure-as-a-service into Europe

  Google is expanding its infrastructure as a service (IaaS) cloud computing platform into Europe and cutting storage prices by 20%

• November 20, 2012 20 Nov'12

  Cloud computing IT outsourcing contracts triple

  Global IT outsourcing deals with a cloud computing element have tripled in number since 2010, according to Information Services Group (ISG)

• November 16, 2012 16 Nov'12

  Government wants suppliers to reveal UK taxes

  Government officials are considering the viability of ordering suppliers bidding for contracts to disclose the tax they pay relative to UK sales