News

IT services and outsourcing

• February 02, 2015 02 Feb'15

  Health trust proposed offshoring mental care through Skype

  Norfolk and Suffolk Foundation Trust considered cutting costs by using Skype and low-cost staff to treat patients with depression

• January 30, 2015 30 Jan'15

  IT sector outdoing rest of economy despite rise in IT supplier insolvencies

  Insolvencies among information and communication suppliers increase by a fifth as the economy continues to pull out of recession

• January 30, 2015 30 Jan'15

  Scotland sees startup growth, but Wales lags behind

  Scotland’s technology sector has seen a large growth in startup companies since 2009

• January 29, 2015 29 Jan'15

  Microsoft gets a step closer to Office everywhere with Office on Android

  Microsoft has released a preview version of Office for Android, almost 10 months after the iPad version was released

• January 27, 2015 27 Jan'15

  Universal Credit costs will not be revealed until after general election

  The government will not reveal the full cost of its troubled Universal Credit system until after the general election in May 2015

• January 27, 2015 27 Jan'15

  HMRC’s move away from Aspire unachievable by deadline, say MPs

  MPs claim Her Majesty’s Revenue & Customs will be unable to move away from Aspire outsourcing contract by 2017 deadline

• January 23, 2015 23 Jan'15

  Case study: Park Resorts engages customers through responsive website

  Holiday resort management firm Park Resorts' recently launched responsive website delivers new features and improves the user experience

• January 21, 2015 21 Jan'15

  IBM revenue declines as company shifts to higher value deals

  IBM has reported a 12% decline in profits for the fourth quarter of 2014 following the sale of its System x business to Lenovo

• January 20, 2015 20 Jan'15

  Virgin Atlantic Airways outsources digital transformation to Tata Consultancy Services

  Virgin Atlantic Airways (VAA) outsources IT to Indian services giant Tata Consultancy Services as the airline creates digital services for customers

• January 19, 2015 19 Jan'15

  Microsoft Azure had more downtime in 2014 than main cloud rivals

  Microsoft Azure suffered more downtime than its main rivals in 2014, according to detailed analysis

• January 16, 2015 16 Jan'15

  Blackburn with Darwen Council renegotiates Capita outsourcing deal

  Blackburn with Darwen Council is renegotiating its £200m 15-year outsourcing deal with Capita as it tries to save millions of pounds in its budget

• January 15, 2015 15 Jan'15

  Supplier relationship management lessons from the car industry

  IT can learn a lot from the car industry, which has transformed supplier relationship management

• January 15, 2015 15 Jan'15

  Amatis Networks waves goodbye to LUN woes and deploys Tintri hybrid flash

  Managed service provider Amatis Networks deploys Tintri hybrid flash to slash latency and cut time-consuming LUN storage management overheads

• January 13, 2015 13 Jan'15

  John Lewis to trial location technology for click and collect

  John Lewis plans to trial a micro-location technology to improve its click and collect service

• January 12, 2015 12 Jan'15

  IT fails to get a grip on shadow applications

  IT managers are unaware how much shadow IT is used by their business, the Cloud Security Alliance has warned

• January 09, 2015 09 Jan'15

  IBM still a bellwether despite industry departure from traditional IT services

  Reports that IBM is reducing its offshore workforce are the result of cloud computing, automation and artificial intelligence

• January 08, 2015 08 Jan'15

  Forrester: IT maintenance saps budget as tech spending increases

  Technology spending is set to rise modestly, but the majority of IT spending will still go on maintaining existing systems

• December 19, 2014 19 Dec'14

  Price cuts and posturing in the public cloud war

  The price battle among commodity cloud players is set to rage on, but how much impact is it really having for enterprise customers?

• December 19, 2014 19 Dec'14

  Digital technology to open up core banking market

  The challenges of digital banking will open core banking software market to more suppliers as banks attempt to keep up

• December 19, 2014 19 Dec'14

  Accenture and BT to battle for NHS email contract

  The NHS has shortlisted two suppliers for its email system, with BT and Accenture still in the mix

• December 17, 2014 17 Dec'14

  Cabinet Office begins procurement for next stage of Gov.uk Verify

  The Cabinet Office has submitted a tender notice for a £150m three-year framework for the provision of identity assurance services

• December 17, 2014 17 Dec'14

  US interception in the EU faces new legal challenges

  US government orders against Microsoft to hand over email data 'infringes privacy legislation' in other countries

• December 11, 2014 11 Dec'14

  DECC publishes annual report on delayed smart meter scheme

  The Department of Energy and Climate Change has published its annual report on the roll-out of smart electricity and gas meters

• December 11, 2014 11 Dec'14

  CIO interview: Sarah Leslie, CIO, Iglo Foods Group

  Sarah Leslie, CIO at Birds Eye manufacturer Iglo Foods Group, is focused on delivering simplified and standardised IT systems

• December 02, 2014 02 Dec'14

  HP is ‘coming back strong’, says CEO Meg Whitman

  At the HP Discover event in Barcelona, CEO Meg Whitman addressed the future for customers following HP's split into two businesses

• December 02, 2014 02 Dec'14

  Danske Bank latest to take offshore IT in-house

  Danske Bank is the latest company to transform its offshore IT strategy by setting up a captive centre in India next year

• December 01, 2014 01 Dec'14

  ABN Amro re-signs IBM for 10-year, multibillion-euro IT contract

  ABN Amro has extended its multibillion-euro outsourcing deal with IBM by another 10 years

• December 01, 2014 01 Dec'14

  CIO interview: Kevin Cunnington, director general of digital transformation, DWP

  Kevin Cunnington is responsible for making the Universal Credit IT system work - while leading the DWP's digital transformation

• November 28, 2014 28 Nov'14

  CGI secures communications between pilots and air traffic control

  Satellite communications firm Inmarsat has outsourced the provision of security IT and services to CGI

• November 27, 2014 27 Nov'14

  How resilient is the public cloud?

  The recent downtime that affected some Azure services following an update illustrates the precarious balance CIOs face in the cloud era

• November 26, 2014 26 Nov'14

  HP results disappoint ahead of split

  HP has announced disappointing fourth-quarter earnings ahead of the company’s planned split aimed at reversing its recent decline

• November 24, 2014 24 Nov'14

  Mature Indian offshore IT services firms take larger chunk of market as US giants collapse

  Indian IT services firms increased their share of UK private sector IT and BPO contracts from 4% to 25% in a five-year period

• November 24, 2014 24 Nov'14

  Finance regulators overlook offshoring in RBS IT failure statements

  UK financial services regulators made no mention of the role of offshored IT in the problems that led to the ₤56m fine for RBS

• November 21, 2014 21 Nov'14

  EDF extends IT outsourcing contract with Capgemini

  Utilities company EDF Energy has extended its IT outsourcing contract with Capgemini by another two years

• November 19, 2014 19 Nov'14

  UK government failing to break large service providers’ dominance

  Large UK service providers are strengthening their grip on the public sector purse, despite efforts by the government to contract to more suppliers

• November 18, 2014 18 Nov'14

  Lufthansa confirms €1bn mega-outsourcing deal with IBM

  German airline Lufthansa confirms seven-year outsourcing contract with IBM worth €1.25bn

• November 17, 2014 17 Nov'14

  Can Microsoft change its spots?

  Since Satya Nadella took over as CEO of Microsoft, the company has become steadily more open and cross-platform

• November 17, 2014 17 Nov'14

  Tech Mahindra backs Milton Keynes smart city project

  Tech Mahindra’s telco services wing to support development and deployment of smart city solutions and IoT sensor networks

• November 17, 2014 17 Nov'14

  CIO success is all about winning friends and influencing people

  If Gartner’s predictions are true, CIO working practices have to change to keep IT relevant

• November 14, 2014 14 Nov'14

  Johnson & Johnson turns to AWS for hybrid cloud and borderless datacentre

  Johnson & Johnson adopted Amazon Web Services to develop its hybrid IT strategy, its CTO told the AWS re:Invent 2014 conference

• November 13, 2014 13 Nov'14

  AWS launches Aurora cloud-based relational database engine

  AWS launches an open-source relational database engine called Aurora at its re:Invent 2014 cloud conference

• November 11, 2014 11 Nov'14

  What to expect from AWS re:Invent 2014

  Amazon is all set to unveil new services and features at its AWS re:Invent 2014

• November 11, 2014 11 Nov'14

  Drinks maker Edrington outsources SAP enterprise resource planning operation to Atos

  Glasgow-based distiller Edrington outsources its ERP development, support and hosting to IT services firm Atos

• November 11, 2014 11 Nov'14

  Qantas puts Oracle ERP in the cloud with Tata Consultancy Services

  Airline Qantas signs IT outsourcing services firm TCS to upgrade its Oracle ERP platform and move it into the cloud

• November 07, 2014 07 Nov'14

  Ofcom launches initiative to plug SMEs' lack of confidence in communications services

  Regulator Ofcom launches online portal to help business owners exploit commercial communications services

• November 07, 2014 07 Nov'14

  Police forces use private cloud to access Holmes database

  Police forces across the UK will access the Holmes major investigation system via a private cloud service

• November 06, 2014 06 Nov'14

  ITN deploys wireless transmission technology for breaking news

  ITN introduces camera-mounted wireless transmission technology from BT to track breaking news stories around London

• November 06, 2014 06 Nov'14

  Southampton university fuels research with IBM Watson analytics

  The University of Southampton has begun a far-reaching initiative to redefine the future of research powered by IBM Watson analytics

• November 05, 2014 05 Nov'14

  CIO interview: Glenn Murphy, London & Capital

  Asset-management firm London & Capital shifts its focus to systems that add business value, says CIO Glenn Murphy

• November 05, 2014 05 Nov'14

  Interview: The IT powering animated movie-making

  Video special effects require similar processing to oil and gas, but lack the budget, says head of technology at Illumination Mac Guff, Bruno Mahe