News

IT management

• January 14, 2022 14 Jan'22

  M1 rolls out voice bot for customer hotlines

  The Singapore telco has rolled out a voice bot for a number of customer hotlines to improve customer experience and the productivity of call agents

• January 13, 2022 13 Jan'22

  Nordic companies targeted in wave of cyber attacks

  After a slew of cyber attacks hit major companies in the Nordics at the end of last year, we look at how they were affected and how they have recovered

• January 13, 2022 13 Jan'22

  Councillors refuse public release of IT audit of Hackney Psya ransomware attack

  Hackney councillors claim an IT audit report is exempt for disclosure as it relates to action taken in relation to the prevention, investigation or prosecution of crime

• January 13, 2022 13 Jan'22

  Ikano Bank’s team of robots exceeds 2021 targets

  How the Swedish bank’s robotic automation project reached its time-saving target with time to spare, automating 168 processes, creating an in-house RPA team and embedding automation in every department’s thinking

• January 13, 2022 13 Jan'22

  NCSC sounds alarm over Russia-backed hacks

  The UK’s National Cyber Security Centre joins US calls to be wary of Russian state interference in critical national infrastructure IT systems

• January 13, 2022 13 Jan'22

  IR35: Impact survey suggests downturn in use of HMRC CEST tool by enterprises

  Latest tranche of data from IR35 Shield's Impacts Survey suggests enterprises are increasingly seeking out alternative methods to assess the tax status of contractors rather than rely on HMRC’s CEST tool

• January 13, 2022 13 Jan'22

  ICO investigates police use of app to covertly record calls from mobile phones

  Surrey and Sussex police forces call in regulators after 1,000 police officers downloaded an app to covertly record phone calls on police-issued mobile phones

• January 13, 2022 13 Jan'22

  RBL Bank taps Google Cloud to drive digital agenda

  The private lender will tap Google Cloud to power its customer acquisition engine and improve customer data management and analytics, among other areas

• January 12, 2022 12 Jan'22

  MEPs demand EU probe into Pegasus spyware abuse

  A group of European Parliament Members has called for an EU-wide investigation into NSO Group’s Pegasus spyware after it emerged EU member states may have used it

• January 12, 2022 12 Jan'22

  UK government bodies challenged on secure identity

  Public sector bodies in the UK recognise secure identity and access management as critical to the roll-out of digital services, but face challenges in addressing this

• January 12, 2022 12 Jan'22

  IT teams give remote tech the thumbs up, but worry about extra work

  With people continuing to work from home, remote access technologies have become key tools in supporting a hybrid workforce

• January 12, 2022 12 Jan'22

  Outsourced IT and business services hit record levels in 2021

  Spending on IT and business process outsourcing services in Europe hits highest ever level in 2021, with cloud service spending continuing to grow rapidly

• January 12, 2022 12 Jan'22

  Microsoft fixes six zero-days in January Patch Tuesday update

  A larger than of late Patch Tuesday update from Microsoft comes as defenders continue to grapple with Log4Shell

• January 12, 2022 12 Jan'22

  Dutch cyber volunteers receive major funding boost

  The Dutch Institute for Vulnerability Disclosure has received a $100,000 donation to expand the scope of its work

• January 11, 2022 11 Jan'22

  Almost half of Log4j downloads still dangerously exposed

  Whether by error or design is unclear, but a great many IT teams are still exposing themselves by downloading outdated, insecure versions of Apache Log4j

• January 11, 2022 11 Jan'22

  Post Office can’t access records of all money paid to it by victims of the Horizon scandal

  A parliamentary select committee was told that the Post Office is unable to access information to accurately calculate compensation for some Horizon scandal victims

• January 11, 2022 11 Jan'22

  Banks accused of neglecting customer security measures

  Which? singles out Metro Bank, Virgin Money and TSB over insecure online banking processes

• January 11, 2022 11 Jan'22

  IT departments struggling to secure printer endpoints

  Printers are at risk of attack, just as any other endpoint device, but many IT leaders are struggling to secure their print infrastructure

• January 11, 2022 11 Jan'22

  NHS England urged to produce tech roadmap to cope with pandemic backlog

  Tech can help to ease the pressure on the health and care system, but basic infrastructure is lacking, a House of Commons report has found

• January 11, 2022 11 Jan'22

  Companies propose scanning content pre-encryption to fight CSAM

  Firms working on the UK government’s Safety Tech Challenge have suggested that scanning content before encryption will help prevent the spread of child sexual abuse material – but privacy concerns remain

• January 11, 2022 11 Jan'22

  Cyber security failure one of biggest risks facing countries and businesses, warns WEF

  Cyber risks are among the top five risks facing organisations and governments over the next two to five years. Digital inequality and the over-crowding of space with communication satellites present further risks 

• January 10, 2022 10 Jan'22

  Inside Kyndryl’s Southeast Asia playbook

  Kyndryl will focus on building local partnerships and tapping opportunities in managed cloud services, among other areas, to stake a claim on the region’s managed services space

• January 10, 2022 10 Jan'22

  Public sector IT and communications spend down 4% last year

  Public sector spending on IT and communications was down in 2021, but some departments bucked the trend with major investments

• January 10, 2022 10 Jan'22

  Ministry of Justice caught up in multiple cyber incidents

  Besides multiple disclosed data breaches, department was also affected by two ransomware attacks

• January 10, 2022 10 Jan'22

  MPs call for fair compensation for excluded victims of Post Office scandal

  Almost 100 MPs have backed a call for the government to reverse its decision to exclude 555 subpostmasters from fair compensation for their suffering and losses as a result of the Post Office Horizon scandal

• January 06, 2022 06 Jan'22

  Which? raises concerns over buy now, pay later schemes

  The ease of use and increased availability of buy now, pay later schemes masks the risks, says consumer protection champion

• January 06, 2022 06 Jan'22

  France fines Facebook and Google over alleged cookie malpractice

  French data protection authorities clamp down on tech platforms for purposely making it more burdensome for users to decline tracking cookies

• January 06, 2022 06 Jan'22

  Government cans electronic monitoring overhaul

  Nearly £100m of taxpayer money has been spent in tech that will not result in future benefits, according to the Ministry of Justice's annual accounts report

• January 05, 2022 05 Jan'22

  Google buys Siemplify in first phase of cyber investment

  Once integrated into Google Cloud, Siemplify’s platform will serve as the basis for deeper security development at Google

• January 05, 2022 05 Jan'22

  Fintech players get cosy in Luxembourg

  Luxembourg aims to play a larger role in the rapidly growing global fintech market

• January 05, 2022 05 Jan'22

  NHS App exceeds 22 million user mark

  Boosted by Covid-19 pass functionality, the NHS App is one of the most downloaded apps in the UK

• January 05, 2022 05 Jan'22

  Melbourne’s InnerVision ups ante in smart parking

  InnerVision Engineering’s smart parking solution uses machine vision and other technologies to deliver a frictionless parking experience for drivers in Australia

• January 04, 2022 04 Jan'22

  Law passes to give UK government enhanced screening powers for M&A tech deals

  The National Security and Investment Act, which gives the UK government powers to intervene on M&A deals in 17 tech-related areas, has now come into force

• December 31, 2021 31 Dec'21

  Top 10 startup stories of 2021

  Here are Computer Weekly’s top 10 startup stories of 2021

• December 30, 2021 30 Dec'21

  Top 10 technology and ethics stories of 2021

  Here are Computer Weekly’s top 10 technology and ethics stories of 2021

• December 30, 2021 30 Dec'21

  Top 10 Post Office Horizon stories of 2021

  The past 12 months have seen some of the biggest landmarks in the unravelling of the Post Office Horizon scandal. Computer Weekly takes a look at a selection of key articles in 2021

• December 29, 2021 29 Dec'21

  Top 10 Nordic IT stories of 2021

  Computer Weekly selects some of the biggest Nordic tech stories of 2021

• December 24, 2021 24 Dec'21

  Top 10 IR35 stories of 2021

  The extension of the IR35 reforms to the private sector in April 2021 has provided Computer Weekly with lots to write about this year

• December 24, 2021 24 Dec'21

  Top 10 Benelux stories of 2021

  Computer Weekly looks at the top IT stories from the Benelux region in the past year

• December 23, 2021 23 Dec'21

  Top 10 ASEAN IT stories of 2021

  Here are Computer Weekly’s top 10 ASEAN IT stories of 2021

• December 23, 2021 23 Dec'21

  Renault, Dassault Systèmes strengthen partnership to accelerate car manufacturing

  Leading car manufacturer is adopting 3DEXPERIENCE on the cloud globally to power the next phase of its mobility journey and develop programmes for new vehicles and mobility services

• December 23, 2021 23 Dec'21

  Top 10 Middle East IT stories of 2021

  The Middle East is about more than oil these days, with advanced technology industries developing across the region. Here are Computer Weekly’s top 10 Middle East IT stories of 2021

• December 22, 2021 22 Dec'21

  Top 10 financial services and fintech stories of 2021

  Computer Weekly selects 10 key stories from the financial services IT sector over the past year

• December 22, 2021 22 Dec'21

  Top 10 end-user computing stories of 2021

  Office work has largely remained hybrid this year. Here are Computer Weekly’s top 10 end-user computing stories of 2021

• December 21, 2021 21 Dec'21

  Top 10 ANZ IT stories of 2021

  Here are Computer Weekly’s top 10 ANZ IT stories of 2021

• December 21, 2021 21 Dec'21

  Large organisations turning to digital currencies for stored value

  Gartner predicts a major acceleration in the use of digital currencies over the next couple of years

• December 21, 2021 21 Dec'21

  UK tech startups raise almost £30bn in record year

  The UK tech sector has achieved record growth in the past 12 months after the Covid pandemic paused investment

• December 21, 2021 21 Dec'21

  Top 10 cloud storage, DR and datacentre storage stories of 2021

  Key articles from 2021 that demonstrate the growing importance of cloud storage and disaster recovery, but also the snags that lead to cloud repatriation and difficulties restoring from the cloud

• December 21, 2021 21 Dec'21

  Top 10 software development stories of 2021

  Business recovery is leading to more emphasis on software projects. Here are Computer Weekly’s top 10 software development stories for 2021

• December 21, 2021 21 Dec'21

  IT Priorities 2022: Cloud-first mindset growing in India

  Nearly half of organisations in India are expected to spend more on cloud services, underscoring the growing cloud-first mindset that is taking root in the subcontinent