In Depth

In Depth

CW500 and IT leadership skills

• Developing an integrated customer and employee experience strategy

  We explore what customer experience and employee experience have in common – and the benefits of combining them  Continue Reading

• Could Iceland be the best place in the world for high-performance computing?

  Most of Iceland’s cheap, sustainable energy is currently used by aluminium smelters, but recognising the need to diversify, the Landsvirkjun power company now promotes other uses  Continue Reading

• Ultimate questions require ultimate understanding in the quantum era

  In The Hitchhiker’s Guide to the Galaxy, Deep Thought calculates the answer to the ultimate question of life, the universe and everything as ‘42’. But what of quantum computing?  Continue Reading

• How Estonia’s country-as-a-service scheme has attracted tens of thousands of foreign entrepreneurs

  Estonia has created a country-as-a-service offering which is attracting entrepreneurs and businesses from across the world  Continue Reading

• Navigating the sticky issue of monitoring employee productivity

  With employees having shifted en masse to remote working during the pandemic, we explore how enterprises have maintained the productivity of their dispersed workforce  Continue Reading

• Coronavirus: Managing software development during lockdown

  The Computer Weekly Developer Network examines the impact of Covid-19 on the software application development community  Continue Reading

• Interview: AWS’s Teresa Carlson talks about new role and cloud adoption during Covid-19

  AWS executive talks about her expanded remit beyond public sector to include other industries, and driving a unified agenda to push cloud and data adoption worldwide  Continue Reading

• Interview: Chris Hayman, AWS UK public sector director, on cloud evolution during Covid-19

  AWS executive discusses the evolution of cloud technology in government, the need for dynamic procurement, skills, and joining the oligarchy of government tech suppliers  Continue Reading

• How can CIOs prepare for 12 months of uncertainty ahead?

  Just 12 months ago, nobody could have predicted where we are now. So how can CIOs prepare for the future amid such uncertainty? We asked five IT leaders for their expert advice  Continue Reading

• How Blackwell's is responding to the coronavirus pandemic

  Traditional bookshop chain Blackwell’s talked about adaptations to its business model, trends and IT operation during the coronavirus crisis  Continue Reading

• How IT can back up ESG efforts to do environmental and social good

  Organisations’ environmental, social and governance programmes depend on IT leaders for technological backup  Continue Reading

• Alan Bates: The ‘details man’ the Post Office paid the price for ignoring

  In 2003, subpostmaster Alan Bates had his contract terminated when he refused to comply with Post Office policy. A decade and a half later, against the odds, he took the Post Office to the High Court and won a multimillion-pound legal case  Continue Reading

• Human factors are critical to securing digital transformation

  Sourcing the latest cyber security technology to support digital transformation projects is all well and good, but it’s meaningless if you fail to address your organisational culture and the people within it  Continue Reading

• What are the key issues facing healthcare CIOs?

  Six healthcare IT leaders give their views on the major challenges for digital transformation across the NHS  Continue Reading

• Computer Weekly Buyer's Guide features list 2020

  Here is our 2020 schedule of up-and-coming in-depth articles that will cover carefully selected topics to help IT leaders select the right technology for their organisation  Continue Reading

• How UK councils are using technology to support adult social care

  As budgets dwindle and central government delays the creation of an overarching strategy around the future of care, local authorities are looking into innovations such as robotics and voice assistant technologies to ease the pressure on resources  Continue Reading

• CW500: How AI will transform technology leadership

  Addressing issues around data and defining strategies that will attract top talent are among the key challenges discussed at the Computer Weekly CW500 Club  Continue Reading

• Interview: How Hackney Council will help accelerate innovation across London boroughs

  Hackney Council’s director of ICT, Rob Miller, talks to Computer Weekly about how one of the most digitally advanced local authorities plans to collaborate with counterparts across the capital to revamp public services delivery  Continue Reading

• Rise in business-led IT spend increases risks and opportunities

  Digitally leading businesses benefit from faster time to market, better employee experience and improved finances, but lack of partnership between CIOs and business units can jeopardise progress, says Harvey Nash / KPMG survey  Continue Reading

• Microsoft’s modern desktop management

  How cloud services make the critical business of keeping Windows 10 patched and up to date easier for administrators  Continue Reading

• Winning ways with Windows 10 updates

  We look at how IT leaders can effectively manage the major changes Windows 10 imposes on businesses  Continue Reading

• CW500 Club: Rising to the IT ethics and sustainability challenge

  As technologists are asked to take a position of continuing leadership in the digital revolution brought about by tools such as artificial intelligence, the Computer Weekly CW500 Club looked at how to innovate in an ethical and sustainable way  Continue Reading

• Interview: Data takes centre stage at Lloyd’s of London

  The 330-year-old insurance market is evolving its data efforts as part of a far-reaching modernisation strategy, focusing on artificial intelligence and driving employee data literacy  Continue Reading

• How IT leaders can build great relationships with marketing leaders

  Experts dish out their advice on how to work better together with their marketing peers to deliver a high-quality customer experience  Continue Reading

• How to create a great strategy in the digital age

  What are the best ways for technology leaders to create a strategy that is fit for the digital age? Computer Weekly asks the experts  Continue Reading

• Where next for AI? Understanding business use cases

  IT leaders share their views on artificial intelligence and how to take advantage of the technology to benefit their businesses  Continue Reading

• Managing digital change: The CIO challenge for 2019

  As technology changes have an increasing impact on organisations, 2019 is the year when CIOs must adapt their teams to better manage digital disruption and business innovation  Continue Reading

• CIO trends for 2019

  Harvey Nash’s CIO practice director shares her prediction on CIO trends for 2019, which include a growing demand for new technology skills, innovation and customer-focused initiatives  Continue Reading

• Where in Britain works best for IT?

  Where is the best place to be an IT professional in the UK? Computer Weekly looks at which location comes out on top for tech companies, and it’s not Silicon Roundabout  Continue Reading

• Fighting fit: The ODI on courting startups to use open data to get the UK moving

  The Open Data Institute is aiming to change the fact that millions of people in the UK are inactive, and is using open data and startups to help engage citizens to exercise.  Continue Reading

• CW500: Getting the most out of the internet of things

  The IoT brings huge opportunities, but how can organisations take full advantage, and where lies the best potential? The latest CW500 Club looked at how to create the right environment for success  Continue Reading

• IPsoft’s digital worker is part of a shift in human productivity

  IPsoft used its annual user summit to allow customers to update themselves on the career of its cognitive digital agent Amelia  Continue Reading

• Canada’s tech sector is targeting Europe – does it have what it takes to compete?

  Following its free-trade agreement with the EU – and the contrast with its noisy neighbour – Canada is promoting its tech sector to European IT buyers. We take a look at what CIOs can expect  Continue Reading

• Lessons from GE’s flight to digital platforms

  Examining the challenges industrial giant GE  has encountered on its digital journey and the lessons learned for CIOs heading in the same direction  Continue Reading

• Digital identity: Is the puzzle about to be solved?

  Solving the digital identity problem is key to the future of the digital economy as a whole – but how close are we? Computer Weekly looks at what is happening with Gov.uk Verify, private sector involvement, and lessons the UK could learn from other ...  Continue Reading

• Injecting entrepreneurship into enterprise IT

  What should CIOs do to ensure that IT plays a leading role in the digital future of their organisations  Continue Reading

• Brexit is coming, but is the government technologically ready?

  Brexit requires huge IT and technology changes across government, but as departments seem to be struggling to get to grips with the workload, Computer Weekly looks at how preparations are going  Continue Reading

• CW500: The advent of AI

  For better or worse, artificial intelligence is one of the most talked-about technologies today, and it is here to stay. The latest CW500 Club investigated what AI actually is and the opportunities it can offer  Continue Reading

• What is digital transformation?

  A guide for executives in the public and private sectors on the myths, realities and best practice of digital transformation, by digital leaders who have been there and done it  Continue Reading

• Inside Red Hat’s open culture

  The open source stalwart’s culture of transparency, openness and collaboration has been instrumental to its success as one of the world’s most successful software companies  Continue Reading

• How to make the leap from traditional bank to digital bank

  To compete effectively in an increasingly digital financial landscape, conventional banks need to build greater efficiency, value and trust through technology  Continue Reading

• Customer experience must be digital focus for banks

  Omni-channel technologies can help banks stand out from their rivals, but a good customer experience should be their goal  Continue Reading

• Universal Credit: How did it go so wrong?

  The DWP’s flagship welfare reform was meant to change the lives of benefits claimants through one simple IT system, but was beset by IT problems, low staff morale and delays. Newly released documents help explain what went wrong  Continue Reading

• Organised thinking builds app success

  We look at how large enterprises can create an efficient organisational structure for mobile app development  Continue Reading

• Four CIO trends to watch in 2018

  As automation becomes more popular, bringing with it plenty of opportunities, 2018 is all about investing in in-house skills and innovation, with a focus on equality and flexibility  Continue Reading

• Inside DBS Bank’s digital journey

  The Singapore-based bank laid the foundation for its digital strategy a decade ago, starting with an overhaul of its IT systems before going big on cloud computing in later years  Continue Reading

• Computer Weekly Buyer's Guide features list 2018

  Here is our 2018 schedule of up-and-coming in-depth articles that will cover carefully selected topics to help IT leaders select the right technology for their organisation  Continue Reading

• How innovation in cycling helps Trek-Segafredo create a competitive edge

  Cycling team is using technology from design to the track to improve its business and sporting competitiveness  Continue Reading

• Brexit uncertainty dominates UK’s digital conversation

  Uncertainty over the impact of Brexit dominated conversations at TechUK’s second annual Supercharging the Digital Economy event. Can technology really lessen the impact?  Continue Reading

• Digital twins: Revolutionising product businesses

  Among the technological drivers in industrial firms are IoT platforms that implement the concept of a digital twin. We explore the benefits  Continue Reading

• Can DevOps deliver on digital potential?

  DevOps and agile methodologies are seen as key ingredients of digital initiatives. Computer Weekly looks at the management challenges  Continue Reading

• Formula 1: Mercedes team turns to big data in quest for victory in Grand Prix

  Data analytics could help Mercedes-AMG Petronas Motorsport team gain an edge on rival Ferrari during the 2017 and 2018 Grand Prix season. Its head of IT, Matt Harris, reveals the team’s plans  Continue Reading

• How AI can aid, not replace, humans in recruitment

  Artificial intelligence is gaining prominence in a number of industries and brings advantages and disadvantages in the field of recruitment  Continue Reading

• Cryptocurrencies: a niche pursuit?

  Cryptocurrencies are on the rise, but why have digital currencies yet to reach the mainstream market?  Continue Reading

• Gamekeeper to poacher: should a CIO cross the IT divide?

  As IT leaders switch jobs more often after completing major change programmes, should they consider moving to work for suppliers?  Continue Reading

• Why and how men in the technology industry have helped women progress

  Many have argued gender parity will not happen in the technology industry without help from the top. Since the top is predominantly male, we’ve reached out to some of the men in the industry who are helping to drive tech equality  Continue Reading

• CW500: Lessons learned on how to get cloud implementations right

  Experts share their advice, tips and lessons learned on how to avoid pitfalls and ensure you gain the full benefits of using cloud services  Continue Reading

• How CIOs can apply IT supplier management skills to digitisation

  The digital supply chain can be managed in much the same way as the software supply chain, where CIOs have gained expertise in working with multiple providers to effectively run a complex ecosystem  Continue Reading

• CW500: GDPR compliance should be at the top of your agenda

  At the latest CW500 club, experts discussed how to make sure your organisation is ready for GDPR compliance, how it will affect the business and what it actually means  Continue Reading

• Cloud contracts are still a minefield

  Cloud computing is maturing in the enterprise space, but the contracts that underpin cloud services have not evolved at the same pace  Continue Reading

• Successful CIOs in 2017 will be those who look outwards

  CEOs increasingly want IT leaders who can look outside the IT department and improve wider perceptions of the organisation  Continue Reading

• CIOs must become hybrid IT and digital leaders to avoid becoming unfashionable

  It looked for a while that CDOs would replace CIOs, but organisations are realising that what they need is a mix of both roles  Continue Reading

• CW500: The journey to successful enterprise collaboration

  Implementing a mobile collaboration strategy may give your organisation a huge boost in morale and productivity, but it’s not easy to achieve  Continue Reading

• Value chain mapping – making sense of executive strategy

  In this first excerpt from his book on value chain mapping, Simon Wardley explains why business leaders need to understand the importance of maps for corporate strategy  Continue Reading

• Value chain mapping – exploring the map

  In the third and final excerpt from his book on value chain mapping, Simon Wardley explains how maps can determine future business strategy  Continue Reading

• Value chain mapping – finding a path

  In the second extract from his forthcoming book, Simon Wardley explains how to draw a map to describe the changing nature of your business  Continue Reading

• How enterprise software development is changing

  During Computer Weekly’s 50th anniversary event, we held a panel discussion at Skills Matter in London to look into how enterprise software is changing  Continue Reading

• [email protected]: Networks replace hierarchies – how IT changed society

  The first issue of Computer Weekly in 1966 predicted huge social changes from IT – but what has really changed in 50 years?  Continue Reading

• [email protected]: Bugs, blunders and bad practices

  Computer Weekly’s arrival on 22 September 1966 reflected a growing global industry and the hopes for British computing  Continue Reading

• Digital transformation gives CIOs chance to be agents of change

  Whether it’s the IoT, cloud, mobility, big data or analytics, there is always something new to grapple with. Attendees found out how to keep up at Cisco Live in Las Vegas  Continue Reading

• CIO Interview: Graeme Hackland, Williams Martini Racing

  Williams Martini Racing CIO Graeme Hackland discusses network infrastructure, data analytics and the future for wearable tech and augmented reality in Formula 1 motor racing  Continue Reading

• Make fictional expense claims a thing of the past

  Some executives think that travel and entertainment (T&E) expense claims are a licence to practise their creative fiction skills  Continue Reading

• [email protected]: A history of IT outsourcing

  Computer Weekly looks at where and when IT outsourcing was invented and considers the changes the sector has gone through since  Continue Reading

• A tale of two Israeli technology incubators

  Computer Weekly looks at two very different technology incubators in Israel  Continue Reading

• [email protected]: The evolution of the CIO

  From working in statistics departments to becoming a key part of any business transformation – as Computer Weekly gets ready to celebrate its 50th anniversary, we look back at the changing role of IT leaders  Continue Reading

• Executive interview: Phil Smith, UKI chief executive, Cisco

  Cisco’s Phil Smith discusses digitisation, its impact on national productivity, and how enterprises can apply the lessons lived and learned by tech companies to their own strategy  Continue Reading

• [email protected]: Government IT goes full circle in the space of 50 years

  As Computer Weekly prepares to celebrate its 50th anniversary this September, we take a look at how government IT has changed over the years  Continue Reading

• [email protected]: From local innovations to centralisation – 50 years of healthcare IT

  From broom cupboards doubling as server rooms to teleprinters and green screens, as Computer Weekly prepares to celebrate its 50th birthday, we look back at NHS innovations, pitfalls and attempts to digitise over the past five decades  Continue Reading

• [email protected]: 1966 - Computer Weekly goes to bat for the British computer industry

  Launched in 1966 as part of a modernising wave to change British society, Computer Weekly battled for the nation’s industry against the US, and saw IT as an entry ticket to the Common Market  Continue Reading

• Six tips for letting go as a CIO

  IT leaders share their tips on how to get the most out of internal staff and external partners  Continue Reading

• Five CIO tips for building an IT strategy in the digital age

  CIOs and strategy experts share their experiences of creating an IT strategy that makes the most of the digital revolution  Continue Reading

• Six CIO tips for working with business management colleagues

  IT is no longer a “black box” that sits separate from the functions it supports – six CIOs give their advice on how to win over your business management colleagues  Continue Reading

• Five CIO tips for working with startups

  CIOs share their experiences and advice about how to work with tech startups as part of their technology strategy  Continue Reading

• CW500: How to succeed with enterprise collaboration

  Unlike most IT initiatives, there is more to collaboration than deploying a platform and training. November’s CW500 Club panel assessed the challenges  Continue Reading

• Four CIO tips for implementing DevOps

  Esure CIO Mark Foulsham shares his advice for IT leaders about successfully implementing DevOps methods to become a more agile organisation  Continue Reading

• CW500: Tips for delivering success with DevOps

  To make DevOps work, organisations need to get rid of change request forms, make friends with change control management and get teams to communicate and share ideas  Continue Reading

• CIO guidance comes in all shapes and sizes

  The best options for a CIO seeking advice depend on the size and nature of the organisation  Continue Reading

• Mission: Possible - seeking advice for CIOs

  You’re the CIO, the meeting is tomorrow and your CEO is asking impossible questions. Who can you call?  Continue Reading

• Next‑generation CIOs: The changing role of IT leaders

  The position of CIO is changing and there are more people in the role from less technical backgrounds than in the past  Continue Reading

• How CIOs can raise their 'IT clock speed' as pressure to innovate grows

  CIOs are facing pressure from the board to roll out IT projects increasingly quickly. How can they do that without running unacceptable risks? This article, based on cutting-edge research among leading businesses, offers some answers  Continue Reading

• CW500: Are you human or are you machine?

  As more things become internet-connected, systems designed to authenticate people now need to deal with machine-to-machine authentication  Continue Reading

• Six CIO tips for business innovation with data

  First Utility CIO Bill Wilkins shares his advice for IT leaders about how to run data projects to deliver real business benefits  Continue Reading

• CW500: Dealing with disaster - how do companies cope?

  At some point businesses will need to invoke a disaster recovery plan, but does it cover everything the modern digital company needs?  Continue Reading

• Where next for virtualisation?

  CIOs met to discuss the past, present and future of virtualisation at Computer Weekly's CW500 Club in June 2015  Continue Reading

• CW500: Tackling complexity in IT

  At a recent Computer Weekly CW500 Club event, CIOs discussed IT complexity and whether it hinders performance or is simply a consequence of complexity in business  Continue Reading

• CW500: Where next for IT outsourcing?

  IT outsourcing is emotive, but it is hard to find a company today that doesn’t do it in some way.  Continue Reading

• Is it time to jump off the Windows bandwagon?

  The growth of user power has forced organisations to re-think IT strategies as employees demand mobility, collaboration and the latest technology  Continue Reading

• Preparing for mainstream cloud IT

  2015 is set to become the breakthrough year for cloud computing – and now the challenge of making the IT department cloud-ready begins  Continue Reading

• Economy, jobs and technology trends on CIOs' minds in 2015

  CIOs gathered at the first CW500 meeting of 2015 to discuss the economy, the technologies driving business and good IT leadership  Continue Reading

• Chief data and digital officers rise to threaten the CIO

  Just as the most senior IT executive finally proves their worth, a new evangelist tries to take credit for all-things-digital: the CDO  Continue Reading