Internet infrastructure

M&S uses social media to make customers happy and drive sales

Marks and Spencer has been using social media to engage with its customers and has seen a significant increase in sales from its marketing campaigns Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Red Bull ramps up network for 2014 F1 championship

An extended relationship with AT&T will support RedBull Infiniti Racing on and off the track as it prepares its 2014 championship bid Continue Reading

By

• Cliff Saran, Managing Editor

Amazon Web Services reaches its 8th birthday

On March 14 2006 Amazon expanded from its retail heritage and launched its IT services business with the birth of Amazon Web Services (AWS) Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Heroes of the web

Tim Berners-Lee published his proposal for the web 25 years ago. We trace back the major developments that made it worldwide. Continue Reading

By

• Cliff Saran, Managing Editor

Case study: Footwear company Deckers takes e-commerce sites into the cloud

The company behind shoe brands including Ugg Australia and Teva is using a cloud-based digital commerce platform to support global expansion Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Cabinet Office completes first user trial of consumer technologies

The Cabinet Office has completed its first user trial of consumer technologies within the department Continue Reading

Virgin Media boosts broadband speeds

Virgin Media promises a top speed of 152Mbps for customers across the UK, as well as boosting its entry-level connection from 30Mbps to 50Mbps Continue Reading

By

• Jennifer Scott, TechTarget

Tech-savvy Mothercare boss quits

Mothercare announces the resignation of chief executive Simon Calver Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Data network outages hit Vodafone

Mobile operator Vodafone apologises to customers on Twitter but refuses to give an estimate of when services will return to normal Continue Reading

By

• Jennifer Scott, TechTarget

Online sales up 18% on last year

Post-Christmas online sales have exceeded forecasts, growing by 18% year on year Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Latvia’s Lattelecom: 1Gbps will be standard by 2018

Latvian telecoms firm will make 1Gbps its standard connection to homes by 2018, with the internet of things and customer demand necessitating the rise Continue Reading

By

• Juris Kaža

NHS Scotland awards SWAN contract to Capita

Capita wins the £110m contract for the Scottish Wide Area Network project, while BT continues to seek damages for losing out Continue Reading

By

• Jennifer Scott, TechTarget

Poundland founder launches Poundshop online website

The co-founder of the bargain store Poundland is to launch a Poundshop online store Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Met Police releases ‘Total Technology’ IT strategy

The Metropolitan Police Service has released a three to four-year plan on how to transform the use of technology in the organisation Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Large internet companies could win insurance customers

Almost a quarter of consumers would consider large internet companies – such as Google and Amazon – as possible insurance providers. Continue Reading

BT pledges extra £50m to commercial broadband roll-out

The telecoms giant promises to bring a further 400,000 premises onto its fibre network across 30 cities Continue Reading

By

• Jennifer Scott, TechTarget

EE routers vulnerable to ‘incredibly easy’ hack

A blogger claims to have found a flaw in EE’s BrightBox broadband routers that could leave sensitive information accessible to hackers Continue Reading

By

• Jennifer Scott, TechTarget

Internet at risk of 'cybergeddon' says WEF

Internet is at risk of fragmenting amid concerns over spying and cyber crime, says World Economic Forum Continue Reading

By

• Bill Goodwin, Investigations Editor

Case study: Berkshire NHS adopts 4G for home visits

The Foundation Trust enables its nurses to access and update patient records on the move with 4G mobile Wi-Fi from EE Continue Reading

By

• Jennifer Scott, TechTarget

Olympics executive named new BDUK chief

Chris Townsend will lead the government’s rural broadband project, including pilot schemes of alternative technologies for areas that are hardest to reach Continue Reading

By

• Jennifer Scott, TechTarget

Tesco signs deal with Verizon for ‘single global network’

Tesco will link its network across 12 countries over a single infrastructure provided by Verizon Continue Reading

HSBC boss to take over BT Openreach

BT confirms Joe Garner will take over as the CEO of its Openreach division when Liv Garfield steps down in February Continue Reading

By

• Jennifer Scott, TechTarget

Former WTO chief leads debate on future of European spectrum

The future of the UHF spectrum band will be discussed by industry leaders over the next six months before presenting proposals to the European Commission Continue Reading

By

• Jennifer Scott, TechTarget

Samsung launches Smart Home ecosystem to connect home devices

Samsung has launched a connected home ecosystem at the Consumer Electronics Show (CES) in Las Vegas Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

IT at the WWF Living Planet Centre

WWF’s Living Planet Centre is one of the greenest buildings in the UK and aims to demonstrate to the public using technology how it is possible for people to live in harmony with nature Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

UK citizen wins legal round against Facebook over Prism leaks

A British citizen has applied for a judgement against Facebook in a case that will test the right of tech firms to give UK personal data to the NSA. Continue Reading

By

• Fiona O’Cleirigh

BT launches proceedings against Scotland's NHS over SWAN project

Telecoms giant BT has launched a court case against the Scottish health service after failing to win the contract for the Scottish Wide Area Network project Continue Reading

By

• Jennifer Scott, TechTarget

BBC publishes PwC report into its failed £98m Digital Media Initiative

The BBC has today published a report by PwC into the broadcaster’s failed Digital Media Initiative (DMI) Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Greater Manchester signs penultimate BDUK contract with BT

Eight councils in Greater Manchester sign a £15m contract with BT to bring 39,000 homes high-speed broadband by March 2016 Continue Reading

By

• Jennifer Scott, TechTarget

Next generation hotspots: The future of Wi-Fi?

A new solution for connecting to wireless hotspots could change the user experience forever. But as Steve Evans points out, there will need to be more collaboration in the telecoms and networking industries before we start to reap the benefits. Continue Reading

By

• Steve Evans

EE holds title for most complained about broadband

With more than double the average number of complaints, EE – previously Orange Broadband – has been named the most complained about broadband provider by Ofcom for the fifth consecutive quarter Continue Reading

By

• Jennifer Scott, TechTarget

NAO slams Universal Credit for not achieving value for money

The Department for Work and Pensions (DWP) has failed to achieve value for money during the development of the Universal Credit IT system. Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Case study: London Borough of Islington’s smart working journey

The London Borough of Islington is using technology to ensure its staff are as productive as possible travelling along a ‘smart working journey’ Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Realising the benefits of a totally connected world

The internet of things will transform everyday life, from managing airports’ passenger flow to heating buildings and caring for the elderly. Continue Reading

By

• Cliff Saran, Managing Editor

700,000 benefit claimants miss out on Universal Credit deadline

The secretary for work and pensions has admitted the Universal Credit benefit scheme will miss its 2017 deadline Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

UK citizen sues Microsoft over Prism private data leak to NSA

A court action brought in the UK will test Microsoft's legal right to disclose private data on UK citizens to US intelligence services Continue Reading

By

• Fiona O’Cleirigh

EE connects 10 more locations to 4G

A further 10 towns and cities will go live today, with the mobile operator promising 19 more will get the faster mobile connectivity by Christmas Continue Reading

By

• Jennifer Scott, TechTarget

Banks must engage effectively with customers via Twitter

Retail banks must take advantage of social media to engage with customers, said digital banking experts. Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

European Parliament closes Wi-Fi after man-in-the-middle attack

A number of mailboxes have been compromised and users’ smartphones could be at risk following a man-in-the-middle attack on the European Parliament’s public Wi-Fi Continue Reading

By

• Jennifer Scott, TechTarget

Argos brings O2 Wi-Fi to 735 stores

The retail giant is rolling out Wi-Fi to all its stores in time for the Christmas rush Continue Reading

By

• Jennifer Scott, TechTarget

Argos: a digital retailer

Argos has unveiled its first digital concept store, as part of the retailer’s aim to become a digital retailer over the next four and half years. Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Janet6 ‘offers the future’ for research networking needs

Jisc takes back the network from a managed service provider to light up its own fibre and offer a future proofed service to researchers, universities, colleges and schools across the UK Continue Reading

By

• Jennifer Scott, TechTarget

Future Gazing: The Future of IT in 2020

The next six years will see the influence of technology accelerate, and that will mean radical changes for the role of the IT department and the CIO Continue Reading

By

• Bill Goodwin, Investigations Editor

Google and Microsoft to block searches for child porn

Google and Microsoft have announced measures to make it more difficult to find child abuse images online Continue Reading

By

• Warwick Ashford, Senior analyst

CIO interview: Paolo Cinelli, CIO, Ikea

Ikea's priority is to get closer to its customers using a multi-channel approach which combines digital and traditional methods Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Virgin Media promises 152Mbps but at a price

Virgin Media will launch the superfast 152Mbps packages in February 2014 but reveals its prices will rise by almost 7% for cable customers Continue Reading

By

• Jennifer Scott, TechTarget

Technology Industry Survey 2014

From CTOs to software developers, architects to entrepreneurs, this report captures the opinions of people at the forefront of shaping our industry. Continue Reading

— ComputerWeekly.com

Luxury brands can avoid social media, says former Aston Martin director

Luxury brands do not need to jump onto social media sites to as part of their marketing and IT strategy Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

McDonald's to engage with tech-savvy customers in restaurants

McDonald’s is engaging with customers by implementing interactive technologies in its restaurants Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

BDUK seeks new CEO

The top job within the division with the Department for Culture, Media and Sport charged with rolling out broadband across the UK is up for grabs Continue Reading

By

• Jennifer Scott, TechTarget

Technology and innovation in European banks

Innovations in online and mobile, in video banking, social integration and CRM, are taking precedence to connect with banking customers Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Google share price at record high on third quarter results

Google’s share price has hit a record high in response to better-than-expected third quarter results Continue Reading

By

• Warwick Ashford, Senior analyst

High-growth companies selected for government Future Fifty programme

The first high-growth UK companies have been chosen for the government’s Future Fifty fast-track programme. Continue Reading

Spanish bank La Caixa looks to startups for innovation

La Caixa is looking for ways to innovate in an increasingly competitive environment, and is turning to startups for new and niche technologies Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Vodafone completes Kabel Deutschland acquisition

The mobile operator pays out £6.6bn for Germany's largest cable company Continue Reading

By

• Jennifer Scott, TechTarget

BT seeks startups for superfast broadband services

BT joins East London's TechHub encouraging startups to develop applications and services using superfast connectivity Continue Reading

By

• Jennifer Scott, TechTarget

Case study: Sky Broadband looks to scale with Cisco

Sky Broadband ISP chooses Cisco’s new Network Convergence System (NCS) to meet the demand of its growing customer base Continue Reading

By

• Jennifer Scott, TechTarget

NHS to replace NPfIT Spine system with open-source technology

The NHS is rebuilding its Spine platform using open source software Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Tesco profits drop despite multichannel shopping

Tesco's pre-tax profits fell 24% to £1.39bn over the first half of its financial year despite adopting multichannel shopping technology Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Charity uses cloud HR system to keep track of staff working in danger zones

It took a disaster in Haiti to demonstrate to charity World Vision why it needed better HR systems Continue Reading

By

• Bill Goodwin, Investigations Editor

What does the Public Accounts Committee want from BDUK?

MPs slammed the BDUK broadband process for making it too easy for BT. But how to rectify the situation? We take an in-depth look at the report Continue Reading

By

• Jennifer Scott, TechTarget

US websites should inform EU citizens about NSA surveillance, says report

US web site providers should inform European citizens that their data may be subject to government surveillance, says a report for the European parliament Continue Reading

By

• Bryan Glick, Editor in chief

Vodafone confirms five Midlands cities for 4G

Birmingham, Coventry, Leicester, Nottingham and Sheffield will all get Vodafone’s 4G services from the end of September Continue Reading

By

• Jennifer Scott, TechTarget

BT to shut down dial-up in September

BT tempts its customers over to broadband services, although also offers PlusNet narrowband alternative for those outside of its footprint Continue Reading

By

• Jennifer Scott, TechTarget

Internet of things to power classroom education

Businesses and academics have joined forces in an £800,000 project to extend the internet of things into the classroom Continue Reading

By

• Cliff Saran, Managing Editor

Multimillion-pound broadband project axed in Yorkshire

Despite millions of taxpayer’s pounds sunk into the Digital Region project in South Yorkshire, the councils involved decide to drop it to save £12.5m Continue Reading

By

• Jennifer Scott, TechTarget

ICO to investigate London bins that track smartphones

Information Commissioner's Office is making enquiries into bins in London that track passing smartphones to target advertising to owners Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Smart Grid and the Internet of Things

Rob McNamara, executive director of SmartGrid GB, tells the story behind the UK's Smart Meter project in this presentation. Continue Reading

— Computer Weekly

Smart technologies and the internet of things

Marc Overton, VP Wholesale & M2M at Everything Everywhere, discusses the impact of machine to machine communication in this presentation. Continue Reading

— ComputerWeekly.com

Technology, Innovation and Change

IT leaders identify the technologies most likely to impact on their organisations approach to change and innovation in this study by Theron LLP and Computer Weekly. Continue Reading

— ComputerWeekly.com

Are you ready for 2020?

Dan Wood, senior manager for software market development at HP, discusses the results of HP's Enterprise 2020 study in this presentation. Continue Reading

— ComputerWeekly.com

Building a Smarter London

Nick Bromley iCity Programme Manager for GLA, reveals how London could be turned into a smart City in this presentation. Continue Reading

— ComputerWeekly.com

UK to block online porn by default

The UK is to block online pornography by default to all new internet users, David Cameron is to announce Continue Reading

By

• Warwick Ashford, Senior analyst

Google competition proposals not good enough, says EC

Competition commissioner Joaquin Almunia wants Google to readdress fears that it is abusing its market domination for its own gain Continue Reading

By

• Warwick Ashford, Senior analyst

National Fibre Strategies

Arthur D Little assess five strategic models for deploying national fibre optic telecommunications networks that have been implemented by countries around the globe. Continue Reading

— computerweekly.com

Business Reimagined

Reimagining business is about waking up to a new environment based on technology that liberates rather than constrains, writes Dave Coplin. Continue Reading

— computerweekly.com

Snapshot: Online presence of UK retailers

This concise report assesses the online presence of 36 of the UK's leading high street retailers. Continue Reading

— computerweekly.com

IT energy consumption lower than previously claimed

Research has debunked the myth that consuming IT and media services on mobile devices is hurting the environment Continue Reading

By

• Archana Venkatraman, Datacentre Editor

National broadband projects key to UN goals

The Broadband Commission claims national projects are the best way to ensure the benefits of the internet are enjoyed by all Continue Reading

By

• Jennifer Scott, TechTarget

O2 extends 4G backhaul with Virgin Media Business

Mobile operator O2 will use Virgin Media Business’s superfast fibre network to bring capacity for its 4G roll-out later in 2013 Continue Reading

By

• Jennifer Scott, TechTarget

Ofcom proposes cuts to wholesale broadband charges

The telecoms regulator wants to reduce the wholesale price BT charges to smaller ISPs, which it hopes will lead to price drops for broadband and landline packages Continue Reading

By

• Jennifer Scott, TechTarget

DCMS to force BT’s hand on rural broadband gaps

Maria Miller sets up a meeting to answer calls from local broadband providers and try to make BT identify where they will be needed to connect the final 10% of the UK to superfast fibre Continue Reading

By

• Jennifer Scott, TechTarget

France Telecom changes name to Orange

The mobile operator will embrace the Orange branding globally, despite dropping it in the UK after merger with T-Mobile Continue Reading

By

• Jennifer Scott, TechTarget

BT profits rise in Q4

Profits for BT reached £1.67bn in the fourth quarter of its 2013 fiscal year, a 4% rise from the same period the year before Continue Reading

By

• Jennifer Scott, TechTarget

Virgin Media tentatively names new CEO

Liberty Global – the US firm buying out Virgin Media – has named Tom Mockridge as CEO, if the merger is approved by shareholders Continue Reading

By

• Jennifer Scott, TechTarget

Schuh takes first steps to in-store Wi-Fi

Shoe retailer Schuh signs a contract with The Cloud to offer free Wi-Fi to customers Continue Reading

Case study: The DANTE link for Euro academics

The best technology innovation winners of Computer Weekly’s European User Awards for Networking on how DANTE brings together researchers from far and wide with Infinera solutions Continue Reading

By

• Jennifer Scott, TechTarget

Herding Geese: The Retail Supply Chain

Steven Keifer draws on the pioneering work of US retailer, Walmart, to explain the essentials of EDI in the retail supply chain. Continue Reading

— Computer Weekly

UK online businesses neglect mobile strategy

Online businesses are failing to implement mobile strategies, according to a report from Barclays bank Continue Reading

By

• Jennifer Scott, TechTarget

The Global Information Technology Report 2013

This report from the World Economic Forum remains one of the most comprehensive and authoritative assessments of the impact of ICT on each country. Continue Reading

— Computer Weekly

Case study: London's Olympic network from BT

After receiving an honourable mention in the European user awards for networking, Computer Weekly looks at the challenge of rolling out the network for the London Olympic Games in 2012 Continue Reading

By

• Jennifer Scott, TechTarget

Google has another go at allaying EU competition concerns

Google has submitted a fresh set of proposals to address European concerns about its business practices and avoid punitive action Continue Reading

By

• Warwick Ashford, Senior analyst

Why CIOs need to become tax literate

Digital technologies can have significant ramifications for corporate taxation. IT teams need to be aware of the issues, says PwC Continue Reading

By

• John Steveni

Hampshire signs broadband contract with BT

Funding from the council, BDUK and BT will provide over £13m to bring superfast broadband to at least 90% of the county by 2015 Continue Reading

By

• Jennifer Scott, TechTarget

John Lewis drops virtual mirror project as part of ‘fail fast at innovation' strategy

John Lewis has canned its virtual mirror project as part of the company’s approach to ‘failing fast at innovation’ Continue Reading

By

• Kathleen Hall, TechTarget

O2: ‘We have not lost a single customer to EE’

O2’s head of enterprise says no customers have been drawn to EE's 4G and expects a challenge to entice them even after all operators launch Continue Reading

Wired vs wireless in the enterprise

What are the pros and cons of wired and wireless connectivity, and what does the future hold for the corporate environment? Continue Reading

By

• Steve Evans

Businesses and IT suppliers to collaborate on big data

Businesses are to collaborate to work out how to exploit the rapidly growing volume of data generated by social media, mobile devices and the internet of things. Continue Reading

By

• Bill Goodwin, Investigations Editor

KFC brings free Wi-Fi to customers

KFC teams with The Cloud to give customers free internet connectivity. Continue Reading

By

• Jennifer Scott, TechTarget

Case study: Birmingham NEC boosts Wi-Fi network

Birmingham NEC has deployed Xirrus technology to bring high-bandwidth wireless connectivity to visitors and staff Continue Reading

By

• Jennifer Scott, TechTarget