IT outsourcing

  • November 08, 2001 08 Nov'01

    Argos revamp costs £100m

    High street retailer Argos has completed the first phase of an ambitious global sourcing supply chain initiative, a £100m project...

  • November 08, 2001 08 Nov'01

    Exit management is vital to outsourcing

    Despite a forecast rise in outsourcing over the next few years, organisations are signing out-of-date contracts before they get...

  • November 07, 2001 07 Nov'01

    EDS pounces on Swissair IT group

    EDS, the US-based IT services group, is buying Atraxis, the IT subsidiary of the beleaguered Swissair Group, for an undisclosed...

  • November 02, 2001 02 Nov'01

    Newham Council drops CSL

    Newham Council is bringing its housing and council tax benefits service back in-house just two years after signing a disastrous...

  • October 30, 2001 30 Oct'01

    EDS chief: prepare for cybercrime wave

    The war in Afghanistan will create a massive wave of cyber crime, and the UK is ill equipped to cope.

  • October 18, 2001 18 Oct'01

    Health club outsources key tasks

    UK-based health and fitness club chain David Lloyd leisure has signed a six-year IT outsourcing deal with Computer Sciences...

  • October 15, 2001 15 Oct'01

    CSL drops Newcastle outsourcing bid

    Outsourcing firm CSL has pulled out of a major IT services contract bid with Newcastle City Council amid a war of words between...

  • October 12, 2001 12 Oct'01

    Convenience foods group outsources IT

    Food company Uniq has outsourced its IT operations to European IT services provider Atos Origin in a multi-million pound deal.

  • October 11, 2001 11 Oct'01

    Experts warn of PPP hazards

    The collapse of a proposed deal between Kent County Council and Hyder Business Services (HBS) has underlined the difficulty of...

  • October 11, 2001 11 Oct'01

    Consignia seeks IT partner

    Consignia is seeking a technology partner to run the lion's share of its £300m IT function.

  • October 11, 2001 11 Oct'01

    Outsourcing delivers

    Research shows that strong outsourcing deals can boost company shares' performance

  • October 10, 2001 10 Oct'01

    Motorola third-quarter loss hits £1bn

    Motorola posted a net loss of $1.4bn (£1bn) for the third quarter of 2001 on sales of $7.4bn, 22% lower than the $9.5bn recorded...

  • October 09, 2001 09 Oct'01

    Don't turn your back on business support

    Business support services are now of vital importance to both IT users and IT services vendors, argues outsourcing and IT...

  • October 09, 2001 09 Oct'01

    CSC and BAE in outsourcing agreement

    Computer Sciences Corporation (CSC) and BAE Systems have signed a deal worth $102m (£69m) to expand their existing IT outsourcing...

  • October 08, 2001 08 Oct'01

    Top PLCs' outsourcing secrets revealed

    Outsourcing has moved beyond simply being a cost-effective approach to IT to become a strategic tool in the corporate armoury,...

  • October 04, 2001 04 Oct'01

    IT directors shut out of B2B decisions

    IT directors are becoming less involved in board-level decisions to set up or participate in online business-to-business...

  • September 27, 2001 27 Sep'01

    Headcounts do not measure success

    Psychological barriers to outsourcing run deep but can be overcome

  • September 27, 2001 27 Sep'01

    Lewisham council strikes £70m outsourcing deal

    The London Borough of Lewisham has struck a five-year, £70m deal with ICL and KPMG to put the authority's services online by...

  • September 26, 2001 26 Sep'01

    Westpac signs £340m outsourcing deal with EDS

    Westpac Banking will sign a £340m outsourcing deal with Electronic Data Systems (EDS) to manage the bank's mortgage processing...

  • September 14, 2001 14 Sep'01

    The autumn seminars start to fall once more

    The CUA's autumn agenda includes a major event on e-commerce and e-business. Elspeth Wales reports.

  • September 13, 2001 13 Sep'01

    ICL loses grip on £2m deal

    Broadland District Council has replaced ICL with Fox IT following the re-tendering of its five-year, £2m outsourcing contract.

  • September 05, 2001 05 Sep'01

    Do not expect big savings from outsourcing, say IT managers

    User organisations should not expect significant savings from outsourcing contracts, according to almost three quarters of the IT...

  • August 29, 2001 29 Aug'01

    Friends outsources systems

    Friends Provident is outsourcing its IT to cope with projects related to the company's demutualisation and reduce back-office...

  • August 21, 2001 21 Aug'01

    Report predicts rise of outsourced Web hosting

    A report from Jupiter Media Metrix (JPM) has predicted the demise of in-house Web hosting.

  • August 13, 2001 13 Aug'01

    Castle Morpeth in £2m outsourcing deal

    Castle Morpeth Borough Council decides to outsource its core IT systems in an attempt to improve services.

  • May 17, 2001 17 May'01

    SunAlliance falters in bid to cut IT bill by 90%

    Directors at insurance giant Royal & SunAlliance have financed in-depth trials of outsourcing work to India in the expectation...

  • May 03, 2001 03 May'01

    Halifax and Bank of Scotland merger set to safeguard IT jobs

    Complementary IT systems at the Bank of Scotland and Halifax should safeguard IT staff jobs if the merger proposal goes through,...

  • May 03, 2001 03 May'01

    Superdrug outsources IT support

    Health and beauty retailer Superdrug has outsourced the IT support for its 700 UK stores to IT services company Computeraid...

  • May 02, 2001 02 May'01

    UK government heads EU outsourcing league

    The UK accounts for two-thirds of the IT outsourcing by European Union governments, according to a survey from e-government...

  • March 18, 2001 18 Mar'01

    Logica buys Hyder outsourcing arm

    Logica has bought the IT outsourcing division of Hyder, acquiring £80m in revenues over the next four years.

  • February 28, 2001 28 Feb'01

    Insurance giant drops £124m IBM contract

    CGNU has scrapped a seven-year £124m outsourcing contract with IBM after only two years.

  • February 21, 2001 21 Feb'01

    Zurich to move IT staff to IBM

    Nearly half of Zurich Financial Services' UK staff are set to transfer to IBM in a multimillion-pound outsourcing deal.

  • February 21, 2001 21 Feb'01

    Pru knocks £1m off contractor charges

    Insurance giant Prudential will save more than £1m in IT contractor commission fees through an outsourcing deal with a...

  • December 04, 2000 04 Dec'00

    EDS wins £200m outsourcing contract

    EDS has signed a ten year, £200 million contract to provide IT services to Liverpool Victoria Friendly Society, the UK's largest friendly...

  • November 30, 2000 30 Nov'00

    Scottish Power in major ASP deal

    Scottish Power has signed a major application service provider (ASP) deal in a bid to revamp customer services.

    The six-figure deal with WhiteCross...

  • November 29, 2000 29 Nov'00

    ASPs bitten by ferocious market

    Nick Huber

    Four in 10 IT directors cannot list the main business benefits of using an application service provider (ASP), according to...

  • November 22, 2000 22 Nov'00

    Salford council criticised over outsourcing debacle

    Antony Adshead

    A £1.5m Oracle contract with Salford council has been branded a massive waste of council taxpayers' money by campaigners...

  • November 15, 2000 15 Nov'00

    Sema UK loses chief

    Nick Huber

    John Tilley has left Sema Group, where he was managing director, to head up outsourcing consultancy Mim Ecom.


  • November 15, 2000 15 Nov'00

    ASPs gain as JDE abandons direct route

    Enterprise software supplier JD Edwards has abandoned its strategy of operating directly as an ASP (application service provider) in favour of working...

  • November 08, 2000 08 Nov'00

    ASPs vital to e-trade growth

    Application service providers (ASPs) should form an integral part of future e-business projects, Gartner Group has urged.

    Predicting the e-business...

  • November 01, 2000 01 Nov'00

    Union to fight outsourcing plans

    Plans by Salford Council to outsource IT and other services have provoked an angry reaction from trade union campaigners.

    Alec McFadden, campaign...

  • October 11, 2000 11 Oct'00

    Equitas transfers 140 staff to ITNet

    Guy Campos

    One hundred and forty IT staff have transferred from insurance company Equitas to outsourcing company ITNet.


  • October 04, 2000 04 Oct'00

    Lack of finance could kill ASPs

    Cashflow pressures on application service providers (ASPs) could force many out of business and leave users in the lurch,...

  • September 27, 2000 27 Sep'00

    Outsourcing set to pave way for UM

    Daniel Thomas

    One in four UK IT departments believe there will be business benefits from outsourcing their messaging...

  • August 23, 2000 23 Aug'00

    Unisys targets utilities on back of bank deal

    Unisys is to target utilities and high street banks with cheque processing and payment services after bagging an innovative outsourcing deal with Lloyds...

  • August 16, 2000 16 Aug'00

    Private partnership deal for Manchester

    Bill Goodwin

    Manchester City Council has signed a ground-breaking partnership agreement with computer services company ICL and the management...

  • August 16, 2000 16 Aug'00

    ASP sector shakeout predicted

    John Sabine

    THE ASP (application service provider) market is set to change dramatically, according to Gartner Group analysts....

  • August 07, 2000 07 Aug'00

    IT outsourcing boom predicted

    The current shortage of skilled IT personnel is set to provide the main catalyst in driving the European IT outsourcing market to...

  • August 02, 2000 02 Aug'00

    Your road to outsourcing success

    IT departments seem to have decided that, if outsourcing is not the corporate cure-all neither is it an obsolete concept. Liz...

  • August 02, 2000 02 Aug'00

    Holes in the heart of ASP

    Ian Hugo asks, is the ASP bubble about to burst?

  • July 12, 2000 12 Jul'00

    Rolls-Royce outsources to EDS in 12-year £1.3bn deal

    Nick Huber

    The trend for mega outsourcing deals gained fresh momentum last week after Rolls-Royce announced a 12-year $2.1bn (£1.3bn)...

  • July 12, 2000 12 Jul'00

    IT bosses say no to mega outsourcing

    Long-term outsourcing deals of 10 years or more have been slammed by IT managers as lacking the flexibility to respond to the rapidly-changing IT environment.

  • July 12, 2000 12 Jul'00

    Barclays gambles on Web big bang

    Barclays wants to double its profits in three years through a radical transformation of its business process, which involves a shake-up of IT strategy, significant outsourcing and big investments in customer relationship management

  • July 05, 2000 05 Jul'00

    More UK banks to outsource IT function

    Nick Huber

    The Bank of Scotland's ground-breaking £700m outsourcing contract with IBM will set a trend for the UK banking market,...

  • June 14, 2000 14 Jun'00

    Web bank launch disaster

    Guy Campos

    Abbey National's standalone Internet bank Cahoot has suffered a disastrous launch, with the Web site out of action for two...

  • June 14, 2000 14 Jun'00

    Financial services firms risk outsourcing disaster

    Guy Campos

    Financial service companies are risking disaster by outsourcing too much expertise, according to a city...

  • May 17, 2000 17 May'00

    Outsourcing extension could save bank £60m

    Bill Goodwin

    Bank of Scotland said this week it would save £60m over the next five years after awarding a £190m extension to its...

  • May 10, 2000 10 May'00

    Global ASP deal is sealed

    Cathy Cooper

    One hundred and seventy five countries have signed up to a framework allowing firms to take legal action against...

  • May 03, 2000 03 May'00

    EDS: No penalties for DSS IT failure

    The Department of Social Security has cleared services supplier Electronic Data Systems of blame for two major IT failures, as DSS ministers prepare to sign a 10-year outsourcing deal worth up to £1bn with the company

  • May 03, 2000 03 May'00

    BAe extends CSC contract

    Cliff Saran

    British Aerospace Systems (BAe) is planning to extend its IT outsourcing contract with Computer Sciences Corporation (CSC)...

  • April 26, 2000 26 Apr'00

    Outsourcing to move beyond IT

    Guy Campos

    Business process management is counting on more and more outsourcing activity as interest in IT outsourcing dwindles,...

  • April 05, 2000 05 Apr'00

    Dotcoms mean good news for ASP market

    Simon Moores

    Tech talk

    According to a survey by the ASP Industry Consortium (ASPIC), a third of UK businesses are aiming to use...

  • March 29, 2000 29 Mar'00

    Report shows lack of Revenue testing

    Public-sector IT outsourcing fails to prove it provides value for money

  • March 08, 2000 08 Mar'00

    Study criticises IT outsourcing

    Mike Simons

    IT outsourcing routinely fails to deliver the benefits expected by clients and organisations, falls short of globally...

  • March 08, 2000 08 Mar'00

    Elan expands to Germany and Switzerland

    Tina Milton

    Recruitment firm Elan Computing has opened two offices in continental Europe, in Zurich, Switzerland and Frankfurt,...

  • February 23, 2000 23 Feb'00

    Data problems hit power firm

    IT and data problems have sent the fast-growing electricity and gas supplier Independent Energy to its bankers for extra credit.

  • February 09, 2000 09 Feb'00

    Best Value initiative spells end for councils' in-house IT

    Andy Favell

    The Government's Best Value initiative will make it difficult for local authorities to avoid outsourcing computer applications to...

  • January 26, 2000 26 Jan'00

    Businesses reject ASPs

    Lindsay Clark

    Corporate users have given a resounding no to handing over the hosting of business software to application service providers...

  • January 12, 2000 12 Jan'00

    Sheffield fines CSL over housing delay

    Mike Simons

    Sheffield City Council is to fine IT outsourcing firm CSL over failures in the city's privatised housing benefit...