News

IT management

• September 17, 2018 17 Sep'18

  Invest to be customer obsessed

  We share insights from Forrester’s ‘Digital Store Playbook’ on how to transform retail operations to enhance the digital customer experience

• September 17, 2018 17 Sep'18

  Cutting through the blockchain hype

  Blockchain adoption is still in its infancy, with security challenges standing in the way of more widespread deployment, according to a blockchain expert

• September 17, 2018 17 Sep'18

  Singapore workers worst hit by impact of AI in ASEAN

  About a fifth of Singapore’s workforce will be displaced by technology adoption by 2028, the worst hit among workers in Southeast Asia

• September 14, 2018 14 Sep'18

  CIO interview: Amir Nooriala, chief operating officer, OakNorth

  The challenger bank’s COO on wanting to be fully cloud hosted, going through a huge cloud migration and being able to rebuild its core banking platform in five hours

• September 14, 2018 14 Sep'18

  Lenovo cements deal with NetApp to strengthen datacentre foundation

  Lenovo wants to become more customer-centric. A tie-up with NetApp takes its datacentre strategy to the next phase. We investigate

• September 13, 2018 13 Sep'18

  Culture, not tools, is key to unlocking innovation

  Australian organisations should focus on bringing in agile practices and foster a culture of trust and transparency to drive innovation and improve business agility

• September 13, 2018 13 Sep'18

  No Deal Brexit could mean changes for telecoms industry and mobile roaming

  No Deal Brexit planning guidance documents say there could be changes to the UK electronic communications regulatory framework, and sets EU mobile roaming cap at £45 per month

• September 13, 2018 13 Sep'18

  GCHQ mass surveillance regime was in breach of human rights law, European court rules

  The European Court of Human Rights in Strasbourg has ruled that the UK’s collection of bulk interception of communications data lacked adequate oversight and safeguards and was in breach of human rights law

• September 13, 2018 13 Sep'18

  Autumn Budget 2018: Guarantees sought over future funding of national quantum computing programme

  The chair of the Science and Tech Committee has written to the chancellor Philip Hammond to demand assurances that more funding for the UK's quantum computing efforts will be forthcoming in the Autumn 2018 budget

• September 13, 2018 13 Sep'18

  TechUK blasts European Parliament-backed revamp of EU-wide copyright laws

  Tech industry trade body claims the changes spell bad news for web users, after European Parliament MEPs vote in favour of plans to modernise the copyright laws for the digital age

• September 13, 2018 13 Sep'18

  Tech Nation startup programme demonstrates richness of UK fintech

  A Tech Nation programme to support the UK's financial technology startups demonstrates the increasingly diverse range of business-to-business products and services available through the country's fintech community

• September 12, 2018 12 Sep'18

  FCA warns it cannot manage financial crime risks without sharing data with EU

  FCA admits it will be unable to manage financial crime effectively if it cannot share data with EU authorities.

• September 12, 2018 12 Sep'18

  Two-thirds of emails not clean, says research

  Two-thirds of emails don't make it to the inbox because security systems consider them unsafe, according to research

• September 12, 2018 12 Sep'18

  AIOps killed the IT support star

  There is no room for IT support stars, who can fix anything. As complexity increases, automation and machine learning are the only options

• September 11, 2018 11 Sep'18

  Average technology salary in UK&I reaches over £80,000

  The average salary for IT professionals in the UK and Ireland is over £80,000 a year, Computer Weekly has found

• September 11, 2018 11 Sep'18

  Fashion retailer Desigual boosts sales opportunities with data-sharing technology

  Spanish fashion group Desigual reports 2% fewer lost sales after investing in technology to share stock, sales and pricing data between stores, websites and franchise partners

• September 11, 2018 11 Sep'18

  UK security vetting IT system failing, says NAO

  The National Audit Office is critical of the government’s project to centralise its security vetting process, as the IT system has been plagued by failures from the start and has led to serious delays

• September 10, 2018 10 Sep'18

  Can technology save our NHS?

  By the technophiles, digital is seen as the holy grail that will save our NHS, but is technology the answer, and how long will it be before we have a digital NHS?

• September 10, 2018 10 Sep'18

  Irish tax office testing out artificial intelligence for customer services

  The Irish tax office and IT supplier Accenture tries out artificial intelligence for its customer service

• September 10, 2018 10 Sep'18

  Government positive to Science and Technology Committee’s report on algorithms

  The government has issued its overwhelmingly positive response to the Science and Technology Committee’s report on the use of algorithms in decision making, published earlier this year

• September 10, 2018 10 Sep'18

  Software maintenance contracts lack scrutiny

  Paying a fifth of the original software contract value every year for support, big fixes and updates does not seem like good value for money

• September 07, 2018 07 Sep'18

  Senior civil servants address TechUK smarter state theme

  Senior government officials spoke at a TechUK “smarter state” event, revealing ambitious AI policy alongside a “back to basics” drive to get data right

• September 07, 2018 07 Sep'18

  RBS announces branch closures as part of cancelled project to create challenger bank

  The Royal Bank of Scotland has announced more branch closures and job losses as digital transformation continues to transform the sector

• September 07, 2018 07 Sep'18

  UK hesitant over immersive technologies despite positivity abroad, survey finds

  UK businesses are lagging behind their counterparts in the US, France and China for AR and VR implementation, due to concerns over security and complexity

• September 07, 2018 07 Sep'18

  BA praised for swift GDPR-aligned action on data breach

  British Airways has been praised for its swift response to a customer data breach, which could be the first test case under the EU’s GDPR and new UK GDPR-aligned data protection laws

• September 06, 2018 06 Sep'18

  Health secretary Matt Hancock to boost NHS IT with £200m fund

  Matt Hancock will announce a £200m fund for further digital centres of excellence and plans to pilot the NHS app across England, but shadow health secretary Jonathan Ashworth calls the plans a “pipe dream”

• September 06, 2018 06 Sep'18

  Arriva ITSM implementation delivers beyond expectations

  Transport company replaces several tools with a single cloud-based ITSM platform

• September 06, 2018 06 Sep'18

  All acute NHS trusts in England now using e-referrals

  NHS trusts have reached 100% uptake of NHS England’s e-referral service, ahead of October 2018 deadline

• September 05, 2018 05 Sep'18

  Health minister launches code of conduct for health tech data

  The code of conduct – focused around data-driven tech such as AI – aims to deepen trust between researchers, innovators, patients and clinicians, according to health minister James O’Shaughnessy

• September 05, 2018 05 Sep'18

  Slow cloud take-up among IT execs limits joined-up customer experience

  Cloud computing promises to declutter IT and link systems easily. Despite the benefits, adoption of the cloud for customer engagement remains low

• September 04, 2018 04 Sep'18

  Element AI teams up with AI Singapore

  The Canadian upstart is co-developing AI applications for local industries as part of its efforts to build new research capabilities via local talent pools

• September 04, 2018 04 Sep'18

  Britons concerned over security of contactless payments, research finds

  Despite the popularity of contactless payments ahead of cash, Britons are worried about the security of tap and go

• September 04, 2018 04 Sep'18

  Three forthcoming government services to use Gov.uk Verify

  Government Digital Service is in the process of private beta testing its identity assurance platform with three new central government services

• September 04, 2018 04 Sep'18

  CIOs raise concerns over Brexit-related developer skills exodus

  IT leaders are worried that they will not have enough software developers to support their companies through Brexit

• September 04, 2018 04 Sep'18

  TSB CEO out after months of IT problems

  TSB’s CEO, Paul Pester, is stepping down after the bank and its customers were beset by another round of IT problems

• September 03, 2018 03 Sep'18

  Zurich begins startup competition to improve its strategy for digital-savvy customers

  The insurance company has begun a competition across 20 countries in a bid to find the latest innovative products from startups.

• September 03, 2018 03 Sep'18

  CIO interview: Ian Cohen, global CIO, Addison Lee

  Addison Lee’s global CIO is building a business strategy and ensuring the transport company has a flexible platform for growth

• September 03, 2018 03 Sep'18

  Dutch bank ING sees financial boost from employee performance management rethink

  ING claims business has improved after replacing ‘scattered and fragmented’ IT systems to change the way it manages employee performance

• August 31, 2018 31 Aug'18

  Fix data flows for best chance of success with S/4 Hana

  Moving to SAP S/4 Hana is not easy. But with the right preparation, businesses can map out and optimise the data flows between business processes

• August 31, 2018 31 Aug'18

  How Forest Holidays migrated its hosted website to a managed service

  Holiday firm Forest Holidays switched from Rackspace’s SME hosted service due to fast business growth, with new UCS hardware now living at Node4

• August 31, 2018 31 Aug'18

  UK partners with African countries to boost innovation

  UK government has launched partnerships in South Africa, Kenya and Nigeria to help startups grow and boost technology innovation in the region

• August 30, 2018 30 Aug'18

  Blockchain gains foothold in Australia

  A number of blockchain projects are under way in Australia, but questions remain about whether the technology is wanted

• August 30, 2018 30 Aug'18

  Voice set to project into workplace, predicts Gartner report

  AI-powered voice recognition is set to become part of the office environment within two years, according to Gartner

• August 30, 2018 30 Aug'18

  Local councils should have a digital leader at board level, says TechUK

  Industry body calls on local councillors to have a digital-first mindset, drive transformation and ensure local authorities have digital leadership in place

• August 30, 2018 30 Aug'18

  US and UK days away from European Parliament ultimatum to suspend data transfers to the US

  Threat to Privacy Shield as the European Union and US approach a critical European Parliament deadline to suspend data transfers from the EU to the US

• August 30, 2018 30 Aug'18

  Singapore broadens access to AI skills

  A national artificial intelligence initiative in Singapore is being extended to the general population to dispel fears that machines will take over people’s jobs

• August 29, 2018 29 Aug'18

  Improving security is top driver for ISO 27001

  Organisations are implementing the ISO 27001 standard in recognition of the fact that cyber attacks are increasingly inevitable and that it is best to be well-prepared to fend off attacks and mitigate their effect

• August 29, 2018 29 Aug'18

  IBM brings AI-powered highlights tool to US Open tennis players

  IBM is bringing its AI-powered Watson platform to the US Open tennis players to provide them with insight into their past performances

• August 29, 2018 29 Aug'18

  Cunnington’s role as head of function for DDaT needs changing, says IfG report

  Kevin Cunnington’s role as the head of function for digital, data and technology (DDaT) should be to sit on the Civil Service Board, spread standards and provide targets for digital transformation, the think tank says

• August 29, 2018 29 Aug'18

  IT leaders at a crossroads as they grapple with digital technology

  CIOs have the opportunity to influence their company strategy as digital technology reshapes business. A survey of CIOs across 70 countries charts a path for IT leaders through emerging technologies