News

Business intelligence and analytics

• December 03, 2024 03 Dec'24

  F1 heightens fan experiences with the power of Salesforce

  Learn how the technical teams behind Formula One are using Salesforce’s tools to enhance fan activation and engagement at 24 races across the world, and how they are bringing AI into play with Agentforce capabilities

• November 29, 2024 29 Nov'24

  Swedish authorities urged to discontinue AI welfare system

  Amnesty International is calling on Sweden’s social insurance agency to immediately discontinue its machine learning-based welfare system, following an investigation by Lighthouse Reports and Svenska Dagbladet that found it to be discriminatory

• November 27, 2024 27 Nov'24

  Barings Law plans to sue Microsoft and Google over AI training data

  Microsoft and Google are using people’s personal data without proper consent to train artificial intelligence models, alleges Barings Law, as it prepares to launch a legal challenge against the tech giants

• November 22, 2024 22 Nov'24

  Qlik expands cloud footprint to India

  The data analytics and business intelligence software supplier is bolstering its presence in Asia-Pacific with a cloud region in India

• November 20, 2024 20 Nov'24

  Post Office project taking control of Horizon data from Fujitsu as part of messy split

  The Post Office will no longer rely on Fujitsu for Horizon data past and present once cloud migration project is complete, in a major uncoupling of the 30-year relationship

• November 19, 2024 19 Nov'24

  Interview: Raymond Boyle, vice-president of data and analytics, Hyatt Hotels

  Data culture is a key focus for the strategy at the global hotel chain, especially as AI opens up new opportunities to drive personalisation and trust with customers

• November 18, 2024 18 Nov'24

  Denmark’s AI-powered welfare system fuels mass surveillance

  Research reveals the automated tools used to flag individuals for benefit fraud violate individuals’ privacy and risk discriminating against marginalised groups

• November 12, 2024 12 Nov'24

  Police cloud project raises data protection concerns despite legal reforms

  Ongoing data protection issues with the use of hyperscale public cloud infrastructure by UK police could complicate the ambitions of nine forces to move their common records management system into the cloud

• November 11, 2024 11 Nov'24

  Fresh concerns over NHS England registries procurement

  Clinicians and technologists behind a number of medical devices registries being brought together by NHS England on a new common platform have accused the health service of flouting public sector procurement regulations

• November 06, 2024 06 Nov'24

  UK government launches AI assurance platform for enterprises

  The platform is designed to drive demand for the UK’s artificial intelligence assurance sector and help build greater trust in the technology by helping businesses identify and mitigate a range of AI-related risks

• October 17, 2024 17 Oct'24

  NCSC chief warns of gap in cyber threats and defence capabilities

  The UK and its allies must take collective action to improve their cyber resilience and repel the increasing volume of severe cyber attacks, says NCSC chief

• October 16, 2024 16 Oct'24

  Applying IT observability to deliver business metrics

  The complex nature of modern IT requires advanced tooling to ensure systems are running optimally. These tools can also identify business trends

• October 15, 2024 15 Oct'24

  Tech and digital skills key to improving police productivity

  The Policing Productivity Review sees data and technology as a way of improving productivity and outcomes, as well as a potential means of restoring diminishing legitimacy, but warns there needs to be a revamp in digital skills, investment and ...

• October 15, 2024 15 Oct'24

  UK government unveils AI safety research funding details

  Through its AI Safety Institute, the UK government has committed an initial pot of £4m to fund research into various risks associated with AI technologies, which will increase to £8.5m as the scheme progresses

• October 15, 2024 15 Oct'24

  Hillingdon Council commits £9m to tech revamp in digital strategy

  Hillingdon’s three-year digital strategy will see the council fund attempts to modernise its systems and infrastructure, change how residents interact with the local authority and make better use of data

• October 10, 2024 10 Oct'24

  UK and US pledge closer working on children’s online safety

  In their first agreement on the subject of children’s online safety, the UK and US governments have said they will create a new working group to boost cooperation

• October 03, 2024 03 Oct'24

  Local councils need ‘better support’ to buy AI responsibly

  The Ada Lovelace Institute says there is lack of adequate support on how councils can safely and responsibly procure artificial intelligence systems in the public interest

• September 24, 2024 24 Sep'24

  NetApp maintains push to data management for AI

  From data storage to intelligent data infrastructure – that’s the plan from NetApp, which has announced data curation for artificial intelligence as well as additions to its ASA and FAS storage arrays

• September 23, 2024 23 Sep'24

  Home Office eVisa scheme is ‘broken’, says Open Rights Group

  Digital rights campaigners say the Home Office’s plan to make its new electronic Visa scheme a real-time online-only process is part and parcel of the 'hostile environment' around immigration status

• September 18, 2024 18 Sep'24

  Public digital transformation will be challenged by austerity

  Public sector and IT industry figures gathered at TechUK’s 10th annual Building the Smarter State event discussed how Labour’s ‘mission-driven’ policy approach can drive digital transformation efforts in the context of fresh austerity measures

• September 17, 2024 17 Sep'24

  Microsoft adds $30-a-month business chat AI assistant to Copilot

  The software giant has introduced AI-powered features, including Python code generation in Excel

• September 12, 2024 12 Sep'24

  Lord introduces bill to regulate public sector AI and automation

  A private members’ bill seeking to regulate the use of artificial intelligence (AI) and other automated technologies throughout the public sector has been brought to Parliament

• September 04, 2024 04 Sep'24

  Retailers question using live facial recognition for shoplifting

  Retailers praise benefits of retrospective over live facial recognition in dealing with shoplifting, but stress there are ongoing concerns around the ethical, legal and safety implications of using the technology in stores

• August 29, 2024 29 Aug'24

  Met Police deploy LFR in Lewisham without community input

  The Met’s latest live facial recognition deployment in Catford has raised concerns over the lack of community engagement around the police force’s use of the controversial technology

• August 28, 2024 28 Aug'24

  Interview: Nick Woods, CIO, Manchester Airports Group

  The IT chief of the UK’s biggest airport operator wants to give his organisation the world’s most intelligent airports – he explains the data-led approach that’s aiming to reach that destination

• August 22, 2024 22 Aug'24

  Tech sector layoffs mount amid AI investment frenzy

  Technology firms globally are cutting their workforces as they look to increase spending on and investment in artificial intelligence

• August 21, 2024 21 Aug'24

  Women in data: Claire Thompson, chief data officer, L&G

  The insurer’s data chief discusses using data for better insights, building data capabilities through apprenticeships, and the value of diversity in data leadership

• August 21, 2024 21 Aug'24

  Wells Fargo bank turns to AI to help families settle estates after a death

  Wells Fargo bank is winning customers after using business automation software and artificial intelligence to help people manage the estates of relatives following a bereavement

• August 14, 2024 14 Aug'24

  Newcastle City Council swaps out Oracle Java for Azul

  Changes to Oracle’s Java licensing meant the council no longer received free security patches

• August 14, 2024 14 Aug'24

  Automated police tech contributes to UK structural racism problem

  Civil society groups say automated policing technologies are helping to fuel the disparities that people of colour face across the criminal justice sector, as part of wider warning about the UK’s lack of progress in dealing with systemic racism

• August 07, 2024 07 Aug'24

  Navigating the data analytics and AI landscape

  Analysts at the Gartner Data and Analytics Summit in Sydney call for organisations to focus on business outcomes, extend data literacy to AI literacy and foster human-AI collaboration to benefit from the AI era

• July 31, 2024 31 Jul'24

  Mayor launches London Privacy Register for smart city information

  To increase transparency around and trust in London’s smart city technology deployments, the London Privacy Register aims to provide the public with more information about the systems they encounter in their day-to-day lives

• July 29, 2024 29 Jul'24

  WTO digital trade agreement aims to modernise global commerce

  A digital trade deal negotiated over five years at the World Trade Organization has been signed by 91 countries, laying the groundwork for a new global digital trade regime

• July 24, 2024 24 Jul'24

  ICO reprimands Essex school for illegal facial recognition use

  The Information Commissioner’s Office has reprimanded Chelmer Valley High School in Chelmsford for introducing facial recognition and failing to conduct a legally required data protection impact assessment and obtain the explicit consent of students

• July 17, 2024 17 Jul'24

  How the Mercedes F1 IT team helped Lewis Hamilton win the British Grand Prix

  Computer Weekly went behind the scenes with the Mercedes-AMG Petronas Formula One team, during its victorious British Grand Prix weekend, to find out about the role of IT in beating the stopwatch

• July 15, 2024 15 Jul'24

  How Snowflake is tackling AI challenges

  Snowflake’s regional leader Sanjay Deshmukh outlines how the company is helping customers to tackle the security, skills and cost challenges of AI implementations

• July 12, 2024 12 Jul'24

  IBM: Reimagine processes to unlock AI’s value

  Asia-Pacific organisations must reimagine processes for AI success, says IBM’s general manager for the region, Paul Burton

• July 10, 2024 10 Jul'24

  Tennis and technology: How Wimbledon gave fans a GenAI experience

  Computer Weekly goes behind the scenes at Wimbledon to see how tennis fans are benefiting from the latest developments in artificial intelligence

• July 04, 2024 04 Jul'24

  UK data regulator should investigate police cloud deployments

  The Scottish biometrics commissioner has called for the UK Information Commissioner’s Office to formally investigate whether Police Scotland’s cloud-based evidence sharing system is fully compliant with data protection laws

• July 04, 2024 04 Jul'24

  How Qualtrics is driving experience management with AI

  During the Sydney leg of its X4 conference, Qualtrics’ top executives dived deeper into its efforts to help organisations improve customer and employee experiences with AI

• July 02, 2024 02 Jul'24

  How IAG is tapping data streaming

  The insurance group is using Kafka’s data streaming capabilities to integrate disparate data sources and provide real-time data services to support its business

• June 24, 2024 24 Jun'24

  Kmart taps event streaming for real-time insights

  Retailer’s Hamilton event streaming platform delivers real-time insights on container shipments, sales and customer interactions to support its online retail business

• June 21, 2024 21 Jun'24

  Qilin ransomware gang publishes stolen NHS data online

  The ransomware gang behind a major cyber attack on NHS supplier Synnovis has published a 400GB trove of private healthcare data online

• June 21, 2024 21 Jun'24

  ICO police cloud guidance released under FOI

  Long-awaited guidance from the UK data regulator on police cloud deployments highlights some potential data transfer mechanisms it thinks can clear up ongoing legal issues, but tells forces it’s up to them to decide if the measures would work

• June 20, 2024 20 Jun'24

  Bupa turns to data to provide personalised health services

  Private healthcare provider Bupa says a project to deploy business process automation is bringing it closer to APAC customers

• June 13, 2024 13 Jun'24

  AI’s environmental cost could outweigh sustainability benefits

  Artificial intelligence can help organisations manage and mitigate their environmental impacts in a number of ways, but the highly polluting nature of the technology could outweigh its other sustainability benefits if not dealt with

• June 11, 2024 11 Jun'24

  Tableau CEO on AI moves to ease analytics adoption

  Tableau’s head honcho Ryan Aytay talks up Tableau’s efforts to bring more consumerisation and personalisation capabilities to data analytics through the use of AI

• June 11, 2024 11 Jun'24

  CDO interview: Sophie Gallay, global data and client IT director, Etam

  The French retailer has some catching up to do on its data strategy and digital transformation – and its new data chief has an ambitious roadmap to deliver on data science, business intelligence and artificial intelligence

• June 07, 2024 07 Jun'24

  HP loses in US fraud case against Autonomy's Mike Lynch

  Autonomy founder cleared of fraud in US trial, following on from HP's $5bn write-down after tts acquisition of the data discovery firm

• June 05, 2024 05 Jun'24

  Executive interview: Richard Wazacz, CEO, Travelex

  The data-savvy chief executive is rebuilding Travelex as an omnichannel, digital business after the company foundered during the pandemic