News

Artificial intelligence, automation and robotics

June 14, 2017 14 Jun'17
British Airways to outsource contact centre work

British Airways is evaluating technologies from an outsourcing company as an option to replace contact centre staff
June 14, 2017 14 Jun'17
Microchips implanted in hands could be in use for payments in 20 years

UK consumers are becoming more accepting that biometric authentication will become the norm for payments
June 13, 2017 13 Jun'17
TfL develops artificial intelligence app on Facebook Messenger

Transport for London has begun using chatbots on Facebook Messenger to provide a level of automated customer service
June 08, 2017 08 Jun'17
Dubai Airports automates resource planning

Airports in Dubai are using automation software to co-ordinate resources such as check-in gates and aircraft stands

June 07, 2017 07 Jun'17
Malaysia’s Cyberjaya to get smart city boost

Tipped as Malaysia's Silicon Valley, the Cyberjaya township will pilot a slew of smart city projects, including e-payments and mobile bus ticketing
June 06, 2017 06 Jun'17
Digital economy to contribute 7% of Australia’s GDP

Besides improving living standards, digital technologies could also lead to a resurgence of manufacturing in Australia
June 02, 2017 02 Jun'17
Doug Cutting, ‘father’ of Hadoop, talks about big data tech evolution

In a Q&A interview, the “father” of Hadoop, Doug Cutting, talks about the cyber-security applications of the stack, as well as Hadoop’s evolution
June 01, 2017 01 Jun'17
Australia’s Icon Group taps IBM Watson to boost cancer care

Watson for Oncology will provide oncologists with medical information and treatment options to support clinical decision making
May 25, 2017 25 May'17
Aggreko powers predictive maintenance with Azure machine learning

Temporary power company moves from reactive to proactive, and now predictive maintenance
May 24, 2017 24 May'17
SAP aligns with Saudi Arabia’s IT transformation agenda

Global software giant SAP sees an opportunity for its wide portfolio in Saudi Arabia as the Middle Eastern country transforms

May 24, 2017 24 May'17
Singapore government to spend S$2.4bn on technology initiatives

Funding will go towards building a national sensor platform, boosting the government’s cyber security capabilities and driving the use of robots
May 23, 2017 23 May'17
Economic and political uncertainty drives organisations to rethink IT strategies

CIO job satisfaction reaches a three-year high as organisations hire more IT staff and invest in innovative digital technology
May 19, 2017 19 May'17
Command and control communications key to detecting threats

Malware command and control (C&C) communications are key to detecting advanced threats, according to a security researcher
May 18, 2017 18 May'17
Analytics, automation and AI critical to Cisco’s growth

Cisco CEO Chuck Robbins has been talking about the criticality of analytics and automation technology to the enterprise network
May 16, 2017 16 May'17
Customer experience transformation at Macquarie bank brings legacy system retirement as a bonus

Australia’s Macquarie bank builds a data layer on top of legacy IT systems to transform customer experience
May 16, 2017 16 May'17
Lack of skills preventing digital transformation, says 65% of decision makers

Research has found skills gaps in data science, AI and infrastructure management are standing in the way of digital transformation
May 15, 2017 15 May'17
How Microsoft is extending the benefits of Office 365

There are now over 100 million corporate users of Office 365, which provides a great developer opportunity. We find out why
May 11, 2017 11 May'17
Cisco adds AI to Spark collaboration platform with MindMeld buy

Cisco plans to use MindMeld’s AI platform to enhance its Spark platform and other enterprise collaboration solutions
May 10, 2017 10 May'17
Durham Police to use artificial intelligence to help decide if suspects should be held in custody

Durham Police are to use artificial intelligence to help them decide whether or not to keep suspects in custody
May 09, 2017 09 May'17
Aruba Atmosphere: Machine learning to transform networking

At Aruba Atmosphere EMEA in France, delegates learned how the network will incorporate machine learning features in the near future
May 09, 2017 09 May'17
Cognitive security is the future, says Martin Kuppinger

Modern computing capabilities combined with cognitive technology has huge potential for tackling unknown attack patterns and addressing the security skills shortage, says Martin Kuppinger
May 09, 2017 09 May'17
Highly skilled professionals at risk of being replaced by computers

Highly skilled jobs will be replaced by artificial intelligence by 2022, says Gartner
May 05, 2017 05 May'17
HSBC adopts cloud-first strategy to solving big data business problems

David Knott, chief architect at banking giant HSBC, tells Computer Weekly about how machine learning, big data analytics and cloud are changing the way it does business
May 03, 2017 03 May'17
Singapore to form data science consortium

Led by the National Research Foundation, the academic and research group will spearhead adoption of data analytics among Singaporean companies
April 25, 2017 25 Apr'17
UK trade department in New York to promote fintech firms

Group of financial technology firms taken to New York to show off their knowledge of regulatory compliance software
April 24, 2017 24 Apr'17
Consortium hopes to drive autonomous car from London to Oxford

The Centre for Connected and Autonomous Vehicles has awarded an £8.6m grant to back a consortium attempting the UK’s first Level 4 autonomous vehicle test run, to take place within the next two-and-a-half years
April 24, 2017 24 Apr'17
Cyber security centre of excellence to open at Cardiff University

Cardiff University and Airbus have launched the first centre of its kind in Europe to tackle cyber attacks on critical infrastructure
April 12, 2017 12 Apr'17
Chatbots, Fitbits and AI: IT suppliers identify the top trends in HR technology

Businesses are using Fitbits, artificial intelligence and chatbots to improve working life as competition increases to recruit talented ‘millennials’
April 06, 2017 06 Apr'17
CIO interview: Richard Sharp, CTO, Shazam

We speak to the new chief technology officer at music discovery service Shazam about how to foster an innovation culture
April 05, 2017 05 Apr'17
Technology investments core to JP Morgan Chase success

US investment bank is reaping the benefits of its $9.5bn annual technology spend
March 29, 2017 29 Mar'17
Thorn CEO on using machine learning and tech partnerships to tackle online child sex abuse

The CEO of US-based no-profit Thorn explains how cross-industry collaboration and machine learning is helping her organisation stay one step ahead of online child sex abusers
March 29, 2017 29 Mar'17
Are ethical questions holding back AI in France?

France has been slow to create a strategy around the use of artificial intelligence, partly due to questions around ethics
March 24, 2017 24 Mar'17
AI and robots will 'create political instability' until humans find new occupations

The belief that advances in technology will create more jobs than they replace may no longer hold true
March 20, 2017 20 Mar'17
IBM cognitive assistant to help manage and secure devices

IBM has announced a cognitive assistant powered by IBM Watson to help businesses manage and secure endpoints, including devices making up the internet of things
March 10, 2017 10 Mar'17
Singapore’s maritime sector facing talent shortages in big data

The skills gap in Singapore is putting big data analytics out of reach for port and logistics companies
March 07, 2017 07 Mar'17
ZF Group opens doors to Hyderabad tech centre

German car parts manufacturer ZF Group opens a technology centre in India to focus on software lead innovation
March 06, 2017 06 Mar'17
3D printing gets serious in the Netherlands

3D projects abound in the Netherlands, with the technology being applied to canal bridges, bicycles, ship components and buildings
February 27, 2017 27 Feb'17
Santander bank to work with IBM developing mobile apps for staff

Santander bank wants to make its staff more productive through mobile apps, which it will create alongside IBM
February 09, 2017 09 Feb'17
SAP connects S/4 Hana in the cloud with ‘intelligent’ ERP

SAP has announced an intensification of S/4 Hana cloud delivery, together with an infusion of its enterprise resource planning with artificial intelligence
January 29, 2017 29 Jan'17
Artificial intelligence will increase productivity by sharpening human mind

The combination of AI and humans will triple productivity if businesses get the balance right for different roles
January 26, 2017 26 Jan'17
Human-centric technologies will dominate next three years

Accenture says businesses will develop technology and services to match human behaviour in the next few years
January 13, 2017 13 Jan'17
Davos: Technology poses new risks to jobs, economies and society

Politicians and business leaders will discuss the risks posed by technology to jobs, political stability and cyber security at the World Economic Forum in Davos
January 06, 2017 06 Jan'17
Half of the younger generation still prefer a traditional checkout

The use of technology in retailers is increasing, but despite growing omni-channel adoption, many young people still prefer a traditional checkout
January 05, 2017 05 Jan'17
Robots replace staff at Japanese insurance firm

Japanese insurance company Fukoku Mutual Life Insurance replaces 34 members of its claims assessment team with IBM Watson
December 29, 2016 29 Dec'16
Top 10 desktop, tablet, smartphone and mobile device stories of 2016

2016 was the year Microsoft pushed out a major Windows update, Linux celebrated its 25th anniversary and female personae took over AI
December 07, 2016 07 Dec'16
40 firms to trial IBM Watson cognitive computing for cyber security

Forty companies sign up to apply IBM’s Watson cognitive computing systems to cyber security, but threat intelligence experts caution against total reliance on such systems
November 30, 2016 30 Nov'16
Mastercard uses artificial intelligence for transaction approval

Mastercard is using artificial intelligence to reduce the number of transactions that are wrongly declined, while maintaining security
November 23, 2016 23 Nov'16
Nationwide breaks norm and opens branch because of technology

Nationwide Building Society is bringing a bank branch back to Glastonbury to try out new technology on customers
November 22, 2016 22 Nov'16
Middle East bank to launch AI for customer support

Middle East bank Emirates NBD is piloting artificial intelligence to automate customer services
November 08, 2016 08 Nov'16
Will computer vision help France take a lead in AI?

There are signs that France could become a centre for artificial intelligence research and development