Recent Blog Posts

The action (or practice) of customer service itself is not immune from the juggernaut effect of so-called digital transformation, which, in real terms, we can take to mean the migration of all ...

As all self-respecting geeks will know, it's important to bow to your sensei. But how do we train for Artificial Intelligence (AI) competency? Arboreally named AI company Bonsai from Berkeley, CA ...

When MPs ask TSB what went wrong when it embarked on a core banking system migration they should look at how IT is managed

Enterprise applications company IFS staged its annual user and customer conference this week in Atlanta, Georgia. As one of the technology industry's TLA (three letter acronym) named firms (and ...

Forget large-scale, forget enterprise-scale and forget web-scale says transactional database company YugaByte – now is the age of planet-scale cloud applications. Is this grandiose showboating ...

IFS used its annual IFS World Conference user and customer event this year to launch product updates to its SaaS-based fleet and line planning solutions for the commercial aviation industry. While ...

Banks will increasingly rely on suppliers to help them out when IT disasters strike because they simply don't have enough in-house IT experts after years of cuts.

In this guest post, Pavan Belagatti, a DevOps influencer working at automation software provider Shippable, shares his top five tips for securing senior management buy-in for your team’s agile ...

Is the use of Agile and Devops partly to blame fir the increasing number of IT failures at banks on recent years and is there anther way?

For some time, my office PC had suffered from multimedia niggles. Some were relatively minor, such as Facebook and Twitter videos failing to play, but others were more problematic. For example, ...

Banks are taking their brand names off the high street and might increasingly do so for services they offer to ecommerce companies

The "scandal" concerning the "Windrush Generation" appears to be collateral damage from the failure to agree coherent policies for sharing public sector identities and personal information after ...

Where will the next Silicon Valley developer hub spring up? The Saudis and the Emiratis are hoping that their (respective) year-2020 and -2030 'vision' programmes will help develop the next ...

One of machine learning’s most well-known use cases is fraud detection, an area that has drawn the attention of a growing number of technology suppliers looking to develop the best algorithms and ...

Kanye West’s recent Twitter meltdown, in which he professed his love for Donald Trump, has seen many fans turn on him, but our interest lies more with his denunciation of Microsoft Excel. The ...

Innovation and innovative people are spread evenly around the globe. But there is more of an uneven challenge to bring products and services successfully to market. Many times this is due to a lack ...

If customers don't want to suffer glitches in their banking service they should ask about complexities of a bank's IT systems before selecting where to out their money

The only real surprise about TSB’s IT disaster this week is that people are still surprised when a retail bank has IT problems. There are few organisations with a more complex and difficult ...

TIBCO extends its open source credentials this month with commercial support and services for Apache Kafka as part of the firm’s branded Messaging product line. Apache Kafka is a distributed open ...

French object storage specialist Scality recently raised $60m of funding, but what will that money go towards? The company – most well-known for its RING object storage product – is in the middle ...

Moore details of RBS's digital bank revealed

Human error to blame for problems at Ulster bank but a computer was involved

Low-code business process company Appian has detailed its current updates and future road ahead as part of its annual Appian World user and customer conference. Essential a mostly graphical visual ...

Low-code software application development company Appian held its annual user conference and exhibition this week in Will Smith’s favourite holiday hangout, Miami Beach Florida. Appian founder ...

Low-code software application development company Appian holds its annual user conference and exhibition this week in Will Smith's favourite holiday hangout, Miami Beach Florida. First to the table ...

TSB customers have experiienced serious proiblems as the bank migrates to its new core banking platform

The House of Lords report on AI and UK economy and society came out this week, with the guardedly bullish title: “AI in the UK: ready, willing and able?” The question mark is moot. I think a strong ...

It’s a truism that IT essentially reinvents itself every decade or so. In some ways this can be rightly seen as a cynical way to repackage the same old tosh and sell it again to confused.com IT ...

One thing that is also clearly understood is that, even with an outsourced, “in the Ether” service, such as a public/private cloud, the EMEA market – with its geo-cultural fragmentation – is a very ...

The Windrush scandal has revealed many disturbing things about government policy that have nothing to do with IT. But the issues raised amply demonstrate the importance of technology considerations ...