How do you deal with a failed or part-failed project?

A helpful (anonymous) request was sent to this blog today (21 March 2007) in response to our article about a not-so-relaxed health minister, Lord Hunt, who made a speech to the HC2007 Healthcare IT conference at Harrogate on Monday 19 March 2007:

“I’d like to see some articles about how you deal with a failed or part-failed project. What do you actually do when you’ve contracted to deliver things you didn’t understand, the project has muddled along for a few years with everybody doing what they can, and the consequences are gradually getting clearer?”

We’ll be seeking some expert help but meanwhile any suggestions welcome.

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