HMRC to offshore tax work? Follow-ups by Times, Telegraph and Mail

The Times, Daily Telegraph and Daily Mail have reported our article on HM Revenue and Customs’ Quantum project – a scheme which seeks savings of £205m a year on HMRC’s IT budget. Our article was also mentioned on BBC and commercial radio news

Their reports include HMRC denials that some of the work being done by the Capgemini under its £8.5bn outsourcing contract with the department could be transferred to India to save money.

Interestingly, HMRC gave Computer Weekly gave no such denial when we had asked it to comment on the possibility of tax work going to India.

The Public and Commercial Services union, whose members work for HMRC and Capgemini, says in a memo to staff that the Quantum project team is looking at the potential of offshoring sensitive tax work to India.

Our understanding is nothing has been ruled out,  particularly as savings of £205m a year, which is about 30% of the IT budget,  will require radical solutions. The Quantum team is looking at “alternative delivery arrangements” for IT, according to one of the documents we have seen.  

A report on the results of Quantum’s findings is due to be ready internally next month.
The Daily Mail article had commented on some of Computer Weekly’s articles. It said that Computer Weekly “regularly embarrasses ministers with disclosures about failing IT contracts”.

Sensitive tax work may go abroad as HMRC seeks to cut outsourcing costs

Revenue tax data outsourcing plans anger unions – the Times

HMRC to outsource sensitive tax work to India? – IT Projects blog

Millions of tax returns could be outsourced to India  – D Telegraph

Confidential tax files could be sent to India – D Mail